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Duliban Insurance Brokers4.8

Based on 1898 reviews

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Daniel Roach

13 hours ago

Alex Shortridge was very helpful with my question. Prompt with her reply.

Angelo Alaimo

3 days ago

Excellent customer service. Very informative and helpful in the explanation of all details regarding all our needs. So glad that I was referred to Mallory Crossman at Duliban. She has exceeded all my expectations. Mallory's knowledge and professionalism is greatly appreciated!

Tyson G

3 days ago

I've spoken to many insurance brokers to find the best option, but not a single one of them came anywhere close to Damian. He not only found me an amazing policy, but had the insight and strategy to get me set up for even more savings in the future. Damian is my insurance broker for life, I recommend him to anyone and everyone.

CODY DEMARELL

4 days ago

My broker is Hilary, she is awesome to deal with! She always gets back to me quickly and getting in contact is super easy..my last company was impossible to get ahold of so this is a great change. Very pleased with this company so far 🙂

Yee Wai

4 days ago

Ms. June Sabo at Duliban is knowledgeable, helpful , courteous and she promptly responds to questions and emails. She makes getting insurance quotes and completing paperwork a less time consuming and stressful process.

darlene waldbroel

4 days ago

Damian was exceptional

Josh Wood

4 days ago

Duliban Insurance was lovely to work with. Transparent and helpful.

Lucio Ferrara

5 days ago

Hilary was awesome in helping me find auto insurance! She found me the absolute lowest possible quote even when compared to the same company from other brokers. Any questions I had were swiftly answered. Thank you to Hilary and the team at Duliban Insurance Brokers!

Linda's Office

5 days ago

I have been a client of Duliban's for over 40 years. It has always been exceptional customer service. Highly recommended.

George Besermenji

6 days ago

Good people, good policy, highly recommend

Jonathan Wiersma

6 days ago

It was a random check … I went to add a teenage daughter and my current insurance almost 2x’d !! Amy called me back almost immediately and set up a call… she walked me through EVERYTHING… and gave me a quote nearly 1/2 of the other provider who I had been with claim free for over 20 years!! Thank you!! Great customer service… I am recommending 100%

mack ragman

6 days ago

Hilary Phelps is the best!!! Would recommend her to everyone from now on.

Barbara Colbey

6 days ago

June Sabo first helped us with a new car insurance policy which saved us a considerable amount of money. This time, June helped us with a house insurance policy. She answered all our questions and was very thorough. June again saved us money on this policy. We are seniors on a fixed income and in this day and age we need to watch our pennies. We appreciate all of her efforts. It was a pleasure working with her. What a good asset to the Duliban company.

Shaun Mahood

1 week ago

Amy ,was amazing this morning helping me , she is quick , she is a professional and such a super nice person !!! Thanks again

Mehrnaz Shirazi

1 week ago

Duliban Insurance provided us with a great home insurance rate, and I had the pleasure of working with Amy Brown. She was very helpful, responsive, and handled our urgent request in a very short time.

Tahir Gora

1 week ago

Fantastic experience while working with Alex. She is extremely helpful

Aline Boisvenue

1 week ago

June Sabo was very easy to work with and she got me an excellent rate!

Aalay Padd

2 weeks ago

I had the opportunity to work with Lisa Brant regarding my home insurance. She was highly professional and thorough in explaining the quotes, and I was able to save a significant amount compared to my previous policy. I would definitely recommend reaching out to her if you're looking for excellent service.

Sean Mcgann

2 weeks ago

Great communication returned calls , easy to deal with ...

lise Arsenault

2 weeks ago

I recently worked with Mallory Crossman for my car insurance, and I was very impressed with the service I received. She was both professional and personable, which made the whole experience easy and comfortable. She took the time to explain everything clearly, answered all of my questions patiently, and made sure I understood my options. I never felt rushed, and her friendly manner made what can sometimes be a stressful process feel simple and reassuring. I truly appreciated her knowledge, efficiency, and genuine care in helping me find the right coverage. I would highly recommend her to anyone looking for excellent insurance service.

Jon F

2 weeks ago

I had the pleasure of dealing with June Sabo who was very professional and to the point. An excellent communicator and got me the best available insurance quickly with all the coverage I needed at an excellent price. Couldn’t be happier with the experience. Would recommend her and the company.

d Byng

2 weeks ago

I have been with the same insurance company for over 30 years and my insurance was up for renewal. I started looking around and went to Duliban for a quote as my family has insurance with them. Amy was absolutely amazing. She quoted and had the paperwork all done so efficiently. Any questions were answered immediately. She goes above and beyond. Thank you Amy.

Rob Lavelle

2 weeks ago

Really searched to get me a good rate. Today insurance is so complicated you need someone to navigate thru all the options. I gave truck and tractor insurance with Duliban for over 5 years very happy.

Tom Namestnik

3 weeks ago

Alex Shortridge was responsive and pleasant to work with. Great service, thank you.

Donna Lucas

3 weeks ago

Very good service and fast thx

Filip Gandzi

3 weeks ago

June is efficient, knowledgeable, and made the entire process smooth and stress-free. Highly recommend for anyone looking for reliable and professional service!

Paul Valus

3 weeks ago

Hilary helped me get the best rate for my auto insurance during a stressful time and did an excellent job making sure I had everything I needed when I picked up my new vehicle.

Brenda Valliant

4 weeks ago

Yvonne Hudson was very accommodating. She is kind & i truly felt at ease dealing with her. She has a friendly personality….so helpful.

Cody

4 weeks ago

Joseph and Alex were great in the process of getting me insurance for my vehicle. I recommend reaching out to duliban if you have any insurance needs.

Brynna Taylor

4 weeks ago

Senanya was amazing, she solved all of the issues before we even discussed them in depth, which was such a relief. She answered all of my questions and got back to me incredibly quick. Thank you for your help Senanya, you made my day go so much smoother!!

Nate Emberson (Liquid5n0w)

4 weeks ago

June did an amazing job, try these guys.

Steven Small

4 weeks ago

I spoke with Alex shortridge and she really helped me and gave a great broker experience.

Sean and Diana Jones

4 weeks ago

Lisa was great with helping us obtain the car insurance that we needed. Lisa was very upfront and transparent every step of the way and ensured our needs were met. Thanks a lot Lisa. I highly recommend.

Larissa Grebenkov

4 weeks ago

Hilary was very professional and very helpful. Provided a great assistance and through quotes. It was done fast and efficiently.

Majestic Quest

4 weeks ago

Hilary helped me secure an insurance, it was quick and easy she go it done and then also helped me change the terms after I changed my mind She always had a quick reply always had everything done before I even asked Most definitely go with Hilary

Georgios Xenophon Roussos

1 month ago

Thank you Ryan Gosnell for assisting me with my insurance process. He really listened to my needs and was patient helping me find the right coverage for me, simplifying what can be a complicated process and making everything stress-free. Highly recommend!

Linda Papineau

1 month ago

I found the customer service extremely wonderful and their response time was excellent

Rick Lane

1 month ago

I have been a client of Dulliban for a couple of years now since they acquired by previous brokerage company. I have recently purchased a new recreational vehicle and have had the pleasure of working with Mallory Crossman in arranging insurance coverage. She has been excellent! Quick to respond to any of my questions and laid out the highlights of the coverage I have acquired.

Ankur Prem Masih

1 month ago

Worked with Alex Shortridge to get insurance for my Tesla Model Y. she got the best price and best coverage for me. She was easy to communicate via sms and emails. I would highly recommend Duliban Insurance to people looking for car insurance (specially EV owners)

Lucas Vandendool

1 month ago

Alex shortridge was very helpful and quick with response time

Jennifer Ross

1 month ago

Amy is very knowledgeable and responsive. She found the best rates and made switching a seamless experience. I highly recommend.

Susan Dube Music Studio

1 month ago

Thank you for great customer service, Rebecca. I'm greatful after many years of business together, as a senior, the care was excellent. A long time customer, totally satisfied.

Luc Beatty

1 month ago

Miss Amy was a lovely, getting me setup with my car. She was patient and clear and got me all ready to go very quickly. Would recommend her to any newcomers, and will be asking for her in the future. Thank you Miss Amy!!

Fernando

1 month ago

Dealing with Alex S. was very easy. She took the time to explain anything I wasn’t sure of answer any questions I had and she actually listened to me. I must say she made the experience pretty positive. I would and will recommend Alex s. from Duliban Insurance Brokers.

Pedro D

1 month ago

Great customer service, Amy really helped me out!

Patrick Deshwal

1 month ago

June was fantastic to work with, explained everything with great detail and got a great rate.

Melanie Callaghan

1 month ago

Duliban Insurance Brokers Ltd. ⭐️⭐️⭐️⭐️⭐️ Excellent experience working with Alex Shortridge for my condo and mortgage insurance. I was under a very tight deadline before closing on a new condo, and Alex truly went above and beyond. She took the time to understand my family’s needs and secured home insurance coverage that was more comprehensive and better tailored than what several of the larger insurance companies were offering. She also worked directly with our mortgage lawyer to ensure all documentation was in place before the weekend ahead of our Monday closing. Not only did she find additional discounts, but the policy actually came in less expensive than the big-name insurers while offering stronger, more customized protection. I highly recommend Alex Shortridge if you’re looking for a knowledgeable, responsive, and efficient insurance broker for condo or home insurance, especially when you’re working under tight timelines.

Ray Ellis

1 month ago

Amy was very easy to deal with met my requirements easily and in a pleasant and friendly manner.

Kenneth Boateng

2 months ago

I had a great experience working with Amy at Duliban to set up insurance for my new vehicle. I had finally found the right vehicle but not the right rate, Amy helped me secure that. She was professional, responsive, and helped me secure a really good rate. She made the whole process simple and assured that she would do her best to help out. Excellent service. I’d definitely recommend Duliban and Amy to anyone looking for a reliable insurance broker to get the best rate and insurance for your needs. Thanks again!

Barbara Colbey

2 months ago

June Sabo cut our car insurance costs in half with the same and some better benefits.

mat mcColl

2 months ago

Very great to deal with, they went above and beyond to make sure coverage was put in place when it was needed. Very friendly and easy to deal with!

Yonatan Samiel

2 months ago

Amy Brown is a very talented person, she's the best

Janette Holtzman

2 months ago

June was a pleasure to talk to. She set everything up for me and made sure my insurance was in place on the day I picked up my new car. Easy process and friendly service. Our family has been happy clients of Duliban for many, many years!

Helena Vis

2 months ago

Working with Duliban makes getting insurance so easy, and June has always been so helpful and quick! I would definitely recommend!

Joleigh Spadafora

2 months ago

Amazing people, so thoughtful, passionate, patient and great to talk to. They did great work finding me a great insurance for home and auto.

Bill Thompson

2 months ago

Joseph was super helpful getting our business insurance up and running

Cassidy Heil

2 months ago

Really helpful, great service!

Christian Combes

2 months ago

Have been been dealing with a broker by name of Alex Shortridge. Very attentive and willing to go the extra mile in order to help me attain the best kind of deal with my insurance. The professionalism and attention to my requirements has been above expectation. I managed to get a quote via Alex @ Duliban which saved me aprox. 50% compared to my original insurance company provider. I can only hope, and expect that dealing with smaller & more personalized insurance offering companies, the service (when needed for claims, or ad-hoc) be equally satisfactory. Look forward to a long and stable relationship with my Broker and/or new Insurance service provider.

Ndongala Masiandoki

2 months ago

I was shopping for the insurance more than a year but I come a cross with the lady name Alex she’s amazing she promised me she definitely get mes better quote regardless my situation and she did it she talk nice smooth and polite I appreciate her I will definitely recommend my friends to her if they need insurance thank you Alex shortridge

Janice Carr

2 months ago

Like everything that Alex has set up for me.

Emil Bistrian

2 months ago

My experience with broker LISA BRANT was very good.She give to me profesional information i needed to find a competitive rates.The services was friendly,fast,eficient with good result.I recommend with pleaser this Duliban company and in special broker LISA BRANT.Thank Lisa.Emil from Kitchner.

Caroline Bacher

2 months ago

I had a great experience with Hilary Phelps at Duliban! Hilary was prompt, answered my questions, and got me a fantastic rate! Thanks so much!

Robert Fulton

2 months ago

Hello I have been a Duliban client for years. Recently I was doing business with Alex Shortridge and I must say I was impressed with her attention to detail in providing all the information that was required to add another property to my current profile. Also I might mention her custom service skills were excellent. Thankyou Alex Best Robert

Jess Park

2 months ago

I worked with Amy Brown, and the experience was very positive. She was very responsive, knowledgeable, and easy to work with. Highly recommend!

Chris Mazzuca

2 months ago

I had such a great experience working with Hailey-Jane at Duliban Insurance Brokers. Her communication was honestly the best part of the entire process. She was quick to respond, clear in her explanations, and always kept me in the loop. I never had to chase her down or wonder what was going on. She made everything feel easy and straightforward. You can tell she genuinely cares about doing things properly and making sure her clients feel comfortable and informed. Professional, responsive, and incredibly reliable. I would absolutely recommend Hailey-Jane to anyone looking for top level service.

Hector Benavidez

2 months ago

Mrs. June was very helpful looking the best insurance for me thank you.

Andrea Lobeck

2 months ago

We have used Duliban insurance as our broker. I had an amazing experience with June. She is very knowledgeable and very professional to work with. She answered all of our questions and addressed all of our concerns. I would highly recommend to go with Duliban Insurance.

Travis Connors

2 months ago

Called in to have a change on policy with the help of Hailey-Jane Hyatt service was outstanding 5 star for sure

Henry Ngo

2 months ago

June was fantastic to work with! She managed to get me a very competitive rate that beat out my previous provider. The transition to my new policy was seamless, and she handled all the paperwork and specific effective dates perfectly. Highly recommend her if you’re looking for great coverage at a better price.

Irene mackenzie

2 months ago

Great service and very knowledgeable. Worked to get me the best price. A pleasure to deal with! Thanks Mallory

Hoosham Baker

2 months ago

Had a very positive experience with Warren from Dublian. He helped my situation step by step and got me an excellent quote. Lifesaver 10/10

C Vdberg

2 months ago

Lisa Brant was a great help and saved me lots!

Luke Harris

2 months ago

Very attentive to details, throughly explained all options and provided the best advice and savings for my immediate needs. Highly recommended.

Terry Goddard

2 months ago

The experience I had with Duliban was very good on a scale it was 8 to 9 every thing went smoothly like she said it would . I would recommend it for sure. Thx Duliban till next year..!!!!

Wendy Priolo

2 months ago

Ryan answered my email promptly. Very professional. Thank you

Shay BK

2 months ago

As a new homeowner, I had lots of questions and Lisa made everything simple and easy to understand. Lisa was quick to respond and took the time to address all my concerns. Great experience overall! Thank you again

john costa

2 months ago

June saved the day once again. When our previous insurer accidentally canceled our policy and refused to reinstate it, June arranged new coverage for our home almost immediately. Everything was handled quickly and smoothly. Highly recommend June and Duliban Insurance. John & Carol C.

Vince Azarnush

3 months ago

Great brokerage. Ryan Gosnell was very helpful!

James Peacock

3 months ago

Hayley was excellent very friendly and thorough I was really pleased she certainly made my day.

Melissa Harker

3 months ago

June Sabo provided me with so many options when changing our auto and home insurance from TD. In the end, she saved my family close to $5000/year by going through and assisting with the selection of a new provider. June went above and beyond. Very pleased with choosing Duliban and working with June. Thank you.

Jose Guzman

3 months ago

Great experience Mallory Crossman make the process of getting insurance for my car and tenant package easy and very professional. Thanks so much.

Rintin Brooks

3 months ago

I could not be more grateful for June's 5-star service in finding us the best policies and prices within an unreasonably tight timeline. Moreover, June should be an insurance-for-dummies instructor. I learned more in three days from her clear, cogent explanations than I had ever understood in my 36 years of being insured. She shared her expert knowledge of a baffling industry to help me navigate within it not just now, but in the future as well. For example, she is the first to ever explain that if I have an at-fault collision with an insurer who offered first-incident forgiveness, but then I leave that insurer for another (within x number of years), the forgiveness doesn't carry over to the new insurer - and boy howdy, the new insurer does NOT care how minor the collision or how many decades of perfect record preceded that one at-fault. This and other invaluable information she taught me will help steer my insurance decisions forever more. Thank you June!

Corrie Briscoe

3 months ago

Tia is incredible! She’s excellent to deal with. Quick replies, knowledgeable and easy to work with. The company products are always priced competitively. I will continue working with them for a long time to come.

Kristina Farnan

3 months ago

June was absolutely fantastic. She got me a more competitive rate for high risk insurance than any other broker I have spoken to in the last few months, within 30 minutes of her doing my quote. Very friendly, excellent customer service and very knowledgeable. Highly recommend using her!!

Skye Hanna

3 months ago

I was recommended to try Duliban and I'm very glad I did. Amy Brown has been incredible and has made sure that getting my new car policy has been easy to understand and not overwhelming like it may seem in many cases. It is nice to have someone in your corner and feel personally taken care. Amy responds quickly and is very friendly. I highly recommend!

Kansas Fargnoli

3 months ago

Customer service was amazing! Hailey-Jane Hyatt was very kind, easy to work with and fast to get everything done for me. Love it!

Spencer Clarke

3 months ago

I am glad I found Duliban Insurance Brokers on google. I was searching for another insurance provider and this was one of the first that came up on my google search. Mallory Crossman has been nothing short of amazing to deal with. She was able to find me car insurance quickly, and for a great price. She is very professional and has been a pleasure to deal with. I highly recommend anyone looking for car insurance to give her a call! Thanks again!

Kemi Couto

3 months ago

My experience with June Sabo has been literally 5 stars. I needed to find better car and home insurance and she was very knowledgeable and a pleasure to work with. Everything was done quickly and professionally. I definitely recommend her as a broker.

Andrew Tymoszewicz

3 months ago

Fast response and excellent service. Thanks Amy!

Susan Cranston

3 months ago

Yvonne was very personable and professional. She is terrific. KEN

Alejandro Turcot

3 months ago

Thank you Amy Brown great service

Tabitha Gregory

3 months ago

In an attempt to obtain an insurance quote from another broker, I encountered significant difficulties in comprehending their request and the necessity of providing such extensive documentation. Furthermore, I was unable to access my previous records. Consequently, I opted for an alternative quote option, which proved to be a wise decision. This alternative brought me in contact with Bryana Brunette, a highly skilled and thorough professional. Upon reaching out to Bryana Brunette, the entire quote process was remarkably straightforward. I conveniently booked an appointment online at a time that was convenient for me within her availability. Bryana Brunette ensured that the entire process was as simple as I have ever experienced, even after numerous years of seeking insurance coverage. I wholeheartedly recommend this broker company, as I am confident that many of their brokers possess the same level of thoroughness as Bryana Brunette. However, I must emphasize my exceptional admiration for Bryana Brunette’s exceptional timeliness, efficiency, thoroughness, and respect.

Nicole Frewin

3 months ago

June has been a tremendous amount of help! I've very much appreciated her support and help in my questions and getting my new policy! She has been absolutely wonderful!

Carla Correia

3 months ago

Hilary is great!! She is very prompt and responsive. Thank you for all of your help Hilary.

Aim Hat

3 months ago

Hilary Phelps is awsome. She helped me getting insurance despite the complications I had in my previous insurance. She kept updating me on the process while being professional and friendly. Her service exceeded my best expectations.

Brandon Baker

4 months ago

Very extremely helpful would highly recommend

Carlo Hoylar

4 months ago

Mallory Crossman provided exceptional assistance with all of my inquiries related to my insurance coverage. She was prompt, knowledgeable, and went above and beyond to answer my questions thoroughly. Throughout the entire process, from initial discussions to the final proof of my insurance, I felt supported and well-informed. I highly recommend Duliban Insurance for their efficient and hassle-free service, which made the experience smooth and stress-free.

Julie Luth

5 months ago

It was my first time getting insurance on my own and I have had nothing but impeccable service from Duliban! Their team is communicative, kind, and genuinely care that you get the best rates. Huge shoutout to Warren D for being such a great broker and for being so patient and helpful!! He’s so wonderful to talk to and made sure I had all the info I needed and got the right coverage with the best rates! Also, shoutout to Ashley C for getting me in touch with Warren! I would 100% recommend Duliban to anyone!

Moksh Sharma

5 months ago

Warren provided me with excellent service, he moving like a MVP

Jennifer McNeill

5 months ago

I’ve been with Duliban Insurance for a while now, and I’ve always had great experiences. Sheri Rodrigue and Warren Drake are both fantastic to work with — professional, friendly, and quick to help with anything I need. They also run a monthly referral contest, and I actually won $1,000 recently for referring someone! Highly recommend them if you’re looking for reliable insurance broker and excellent customer service.

EASYLOVE _

5 months ago

This review is a very long time coming, My original plan was to write this when my first payment came out, I already paid for the first payment before it even happened. Forgetful lol With this in mind, I apologize Alex Shortridge for the wait she was genuinely one of the most patient people I have ever had the pleasure of working with, I had many confusing questions that she answered and reworded her answers to help me better And throughout the process of me trying to find a car, she made the process of getting quotes super simple and easy All around the experience I had with this human being was excellent Frankly, that word doesn’t carry enough power to explain how happy I am with her work As you can tell, I am happy with the service Thank you for making this process less confusing for me Alex!!

Nancy Sinke

5 months ago

Anya was very good to work with! She was always quick to respond and had the HSA set up very quickly.

Eric Guenette

5 months ago

Thanks Todd for your help a few weeks ago in finding another car insurance that was much more affordable. Your quick turnaround was appreciated. Sincerely, Eric

Joshua Cottle

5 months ago

Rafael is the best. Really fast responses and always super helpful, he has been extremely patient with my finding a new truck. If you need help with auto insurance, I would recommend him without a doubt.

Razvan Iftime

5 months ago

Great customer service !

LouAnn Leon

5 months ago

Agent Alex Shortridge was very fast, knowledgeable and efficient. It was a pleasure dealing with her

A B

6 months ago

I had a great experience with the insurance sales team. They were professional, patient, and took the time to explain every detail clearly. Amy Brown made the entire process smooth and stress-free, ensuring I got the best coverage for my needs. It’s rare to find such genuine care and efficiency in customer service — highly recommended!

Nick Fragis

6 months ago

Alex helped me get a great quote over the phone within minutes highly recommend.

Rodah Ncube

6 months ago

Alex is the best. She was a pleasure to deal with. My CAA membership gave her problems to apply to the quotation even after a few attempts talking to the CAA. She took it upon herself to make sure that I got that discount in a fast and timely manner. She is just a pro. Thank you Alex for your efforts. God bless you always.

Chris

6 months ago

Amy from Duliban Insurance was very helpful with setting up my new insurance policy. She made the process seamless while explaining all my options with great detail and clarity.

Tom Chire

7 months ago

Thanks to Alex Shortridge and the team at Duliban Insurance Brokers for their work in putting together our automobile insurance package so quickly on an emergency basis. (A miscommunication between the insurance agency, ourselves and the Broker lead to a very scary situation of almost being uninsured). Thank you Alex and Duliban for coming to our rescue!

Lindsay Glennie

7 months ago

Highly recommend! Lisa was amazing, she made getting both my tenant and vehicle insurance completely seamless. Through a move, a name change, and a stressful time, she handled everything with care and made it all so easy. I can’t sing her praises enough.

Barry Isaacs

7 months ago

Alex (Alexandra) Shortridge is AWESOME…777 ‘Stars’ out of 5…friendly, efficient, caring, helpful, reliable, & on & on. If anyone is looking for an insurance company, you’ll never find anyone BETTER to work with + help U than Alex…no doubt about it, everybody!😀

Demir

8 months ago

Alex Shortridge was amazing, got me the best quote as a high risk driver, was very kind and communicative and went out of her way to reply to my outreach outside usual office hours which was super helpful. Recommend!

Lesley Corvetti

8 months ago

Amber has been fantastic to deal with. Very knowledgeable and professional!!! She was happy to answer my questions and concerns.

Taylor M

8 months ago

I had the pleasure of working with Alex S., who was a huge help! She was quick with replying, courteous, patient, and very knowledgeable with questions related to car insurance. Highly recommend!

John Klein

9 months ago

We chose Duliban Insurance Brokers in Welland (after having seen their high ratings on-line) to enquire about car insurance for a family member. From the initial walk-in contact we had with their receptionist, to the follow-up, we have been impressed! We received a response from their Senior Personal Lines Producer, Amy Brown, that same day and she was able to secure excellent rates immediately. She has worked for us in a very timely, efficient manner for which we are very thankful. We would highly recommend this company and, specifically, Amy!

Wayne Taylor

9 months ago

Just a pleasure to deal with this company. Thanks Jhonny!

Pam Taylor

9 months ago

Amber is incredibly knowledgeable, courteous, organized and just goes that extra distance for her customers. My experience with her was outstanding!

Char Mander

9 months ago

My insurance experience has not always been the greatest. Mostly for faults of my own of which I have definitely paid the price for. This year, my tickets were to fall off my policy which I was looking forward to saving some money each month. I was in touch with Rafael Aparicio quite a few months ago to see when this would occur. He told my July, which brings us to this month. I reached out to Rafael and he was ready with all the information I needed about my renewed policy and new charges. The downfall was that the price decrease wasn't anywhere near what I expected which I was super disappointed with. I asked Rafael to look into it and he did. I was nervous at first because i wasn't receiving a fast reply from him like I have before...meanwhile he was just busy working hard to find me an EXCELLENT new option. When I tell you ... Rafael genuinely changed my life with what he was able to do. Without his hard work on my policy, I would not be able to save as much as I am projected to. In this day and age, that is a huge help and I still can't believe it. I am just over the moon about it. Rafael has been quick to respond, extremely patient with my questions and an absolutely pleasure to deal with. 10/10 customer service. Thank you so much, Rafael and Duliban!

Arglatina

9 months ago

I recently worked with Breanne N. from the Grimsby office, and I couldn’t be more pleased with the service I received. Adding vehicles and insuring younger drivers can be quite challenging and expensive, but Breanne as well as Rafael were absolutely fabulous throughout the entire process. Her professionalism and helpfulness made all the difference during this complex situation. I highly recommend Breanne at Duliban Insurance Company in the Grimsby office to anyone looking for an exceptional insurance broker!” Andrea D 😊

Michael Elliott

9 months ago

Very helpful in getting me the best possible deal

Lenny Evans

9 months ago

Amber was very helpful and knowledgeable and worked through my issue quickly.

Niki

9 months ago

Emily was so sweet and helpful! I had quite a big issue and she fixed it right away. Thanks again!!

Toronto East Reviews Travels

9 months ago

Lisa is fantastic! Great CSR. Super satisfied with what I needed up with!

Chantal Cote

9 months ago

I had such a great experience working with Alex Shortridge at Duliban Insurance! She truly went above and beyond—taking the time to carefully explain everything, answer all of my questions, and make sure I fully understood my options. She found me the best deal for my situation, and I genuinely felt like she had my best interests at heart the entire time. I’ve dealt with many brokers in the past, but Alex stands out by far. She’s knowledgeable, incredibly friendly, and made the entire process feel easy and stress-free. If you're looking for someone who’s honest, efficient, and truly cares—Alex is the one to call. Highly recommend!

Katie Waito

10 months ago

My partner and I contacted multiple brokers and insurance companies, and Alex Shortridge from Duliban Insurance Brokers helped us get set up within the day with the best rate possible. She was more than helpful, kind, informative, and very communicative.

Christine Lafferty

10 months ago

Alex was very professional and provided great customer service!

lisa carey

10 months ago

Thank you to agent, Steve Auld for providing excellent customer service for our new driver. You made the process seamless for the whole family!

Warren Rowe

10 months ago

Alex at Duliban Insurance Brokers was tremdous help placing my car insurance after a glitch to my surprise with my long time insurance company. knowledgeable, friendly, and I would recommend asking for Alex when calling for insurance.

helen HOSKIN

10 months ago

I brought a very unusual type of insurance policy that I needed to Alex Shortridge . Other insurance companies just said no can not do. ALEX went out of her way to get what I needed.

Maria Orlando

10 months ago

I sent an email to whom I thought was the agent handling my account this morning. I received a call back message saying the agent was no longer with the company, please remove her name, and call back to the office. When I did, the call bounced around until I received an automatic message requesting I leave my number and I would receive a call back after agents had finished with other clients. I waited by the phone and did receive a call, but they hung up. Now it is a few hours later, and still no return call or an email. At first I gave a one star rating for the poor customer service. The company may be located in a small town, but the service is big town business. The next day I was very surprised to receive a call apologizing for the mix up and my issue was resolved quickly. I changed my rating to four stars; "the squeaky wheel gets the grease."

Dave Zasucha

10 months ago

Amber Berry was a huge help to all my needs. Thank you.

Matt Vandenberg

11 months ago

Most responsive, attentive and cost effective insurance broker in the city, whether its for homes, rental properties, or vehicles. They have been growing a lot and it is well deserved, will continue to work with them into the foreseeable future

Lowanna Ethier

11 months ago

Alex was amazing , professional and kind over the course of helping me with my quote for insurance. 5 stars ⭐️

Shawn Bonville

11 months ago

Hilary was very responsive and got me a great price within a short time period. She was very respectful, and congratulated me on my new vehicle! Very happy with this insurance agent and how I was treated.

muwanguzi emish

12 months ago

I just wanted to take a moment to sincerely thank Hilary Phelps for all your help in securing insurance for my vehicle. Your patience, professionalism, and attention to detail truly made this process smooth and stress-free. I especially appreciate the time you took to walk me through every part of the package and ensure I understood all the details. Thanks to your efforts, I now have coverage that not only fits my needs but is also affordable. I genuinely appreciate your dedication and support—you're truly a pleasure to work with!

Guy 1

12 months ago

I appreciate the personal service from Todd Minor. A quick phone call resolved my concerns. Thanks Todd.

Shiham Ghouse

12 months ago

Great experience dealing with them, huge shout out to Hillary Phelps for the execution of excellent customer service

Elijah Songcuya

12 months ago

We were first in contact with Lisa B., she was the first agent we spoke to over the phone before we were transferred to another representative to finalize everything. Lisa provided a quote that was well within our budget (even cheaper than we were expecting) and had every coverage we were looking for + more. She answered our numerous questions in detail through email in less than 24 hours! Amazing service from the Duliban team!

Devon L

12 months ago

Called in to Duliban about switching over insurance for my Model 3 and in under an hour, Holly had my quote, a great competitive price and even went over additional ways to save some cash through the EV society. Really great experience all the way from contact to signing. Would highly recommend.

Rebecca Montgomery

12 months ago

Holly was great to work with, quick and easy!

taman caur

12 months ago

I experienced Holly from this insurance she’s wonderful helping me with each and everything…

Kevin Taylor

1 year ago

Always a great experience with Duliban Insurance! Tia Balint was fantastic in helping me with a last minute change and saved me a few bucks too! Highly recommend!

Guy Sheppard

1 year ago

Once we got organized, everything was smooth.

Heitor Chavantes

1 year ago

Todd and Holly were great! They were very quick to get me a quote and they facilitated the paperwork to make the process smooth!

Tom Morrison

1 year ago

The key to fantastic representation by your home and auto insurance broker is quality service. We have dealt with Todd Minor for about 20 years now, both with a previous firm and now with Duliban. Todd has always been tremendous...providing us with what we need and then following up with regular reviews and exceptional service. Being available for a quick call or email when you need something...a change...a claim... is so very important. That level of service and knowledge has confidently allowed us to refer multiple clients to him and his firm over the years trusting that they will not be disappointed.

Chris Carter

1 year ago

I called Holly Moore at Duliban Insurance for a quote. She was really help let me know all the extras I was missing but never push anything on me which was wonderful. The pricing I got was very impressive so I'm now with Duliban Insurance.

Kathryn Hrycusko

1 year ago

Quick and thorough communication with Holly Moore. She is so lovely, patient, and helpful. I had so many questions and she had all the answers.

Todd _

1 year ago

I have had the great pleasure of dealing with the extremely helpful and caring staff and agents with Duliban Insurance. In particular, Todd Minor has always gone above and beyond the call of duty when it comes to his caring patience and time he puts into helping and working with clients. I couldn't see any other insurance brokerage I'd want to have my policy with than Duliban.

Lauren Lucyk

1 year ago

My car insurance broker Todd Minor is very thorough and explains things very well. Thanks for all your help Todd!

Jason Pigeon

1 year ago

I had the pleasure of working with Todd Minor today to add a new vehicle to our policy. Todd is very knowledgeable and has always been there to answer any questions and provides recommendations to ensure we are getting the most competitive prices for the coverage we need with our growing family. Always a pleasure to deal with Todd.

Alain Mantha

1 year ago

Had a great experience with Warren, he was very helpful and knowledgeable.

Karen Medvic

1 year ago

I called for a quote for a vehicle for our daughter. Todd took the time to explain our options and worked out various prices so we could make our decision. Thanks as always Todd for your expert advice!

Mackenzie Vandenbosch

1 year ago

I’ve dealt with Todd for many years at Mason, and now at Duliban. As always his customer service goes above and beyond. I highly recommend him if you’re looking for all of your insurance needs! Thanks so much! -Mackenzie

Riley Sauve

1 year ago

Holly was awesome, she was quick and efficient in getting us the best quote possible! Definitely will recommend to anyone who asks where I got my insurance

Ann Chisholm

1 year ago

As my insurance (auto and car) needed renewal, I wanted to compare rates and products. On the recommendation of a trusted relative, I contacted Duliban Insurance brokers and am delighted with the result. I dealt with Hilary Phelps who attentavly listened to my needs and found me a product which not only saves me money but meets my expectations. Hilary was a true professional - knowledgeable, respectful, honest and kind. I would highly recommend Duliban Insurance Brokers.

F H

1 year ago

Hilary was tremendous help. Prompt and attentive service!

George Bajoon

1 year ago

I had the pleasure of dealing with Holly Moore who was very prompt in getting me new Home and Auto quotes. Holly followed up with me exactly one month before my renewal with mu other provider and was able to secure me much lower premiums than my current renewal offer. Highly recommend!

renee plentai

1 year ago

Had the pleasure of dealing with Todd at Duliban Insurance. Was nice to have the personal one on one without machines doing the work!! He was very helpful with getting me the best price for my insurance needs! Highly recommend !!

Mike Fulford

1 year ago

Holly was great to work with knowledgeable helpful and efficient Would and will recommend her and Duliban

Rick Davies

1 year ago

Todd Minor has been my agent for home and auto insurance for many, many years, and has always provided excellent, personable service. Would highly recommend.

Emil Bistrian

1 year ago

Very good .Thanks.Emil

Chris Hansen

1 year ago

Great experience working with June. She was very knowledgeable and helpful getting RV insurance.

Eyad Hashem

1 year ago

Great service and competitive deals! I was able to find the auto insurance policy that suited me best. Shoutout to Holly!! An amazing broker who quickly understood my situation and managed to hook me up with a great deal. Many Thanks.

We work with 40+ top insurance companies

insurance types

Explore Our Insurance Types

We offer a variety of coverages to fit your needs, with comprehensive bundling options that maximize your savings.

Auto Insurance

Request an auto quote for your gas, electric and classic cars from 25+ markets, and save more when you bundle your policy with another product of your choosing.

Home Insurance

Protect your home and your family with a comprehensive insurance plan that’s thought of everything, now with bonus coverages for added peace of mind.

Tractor Protect

Canada’s first standalone coverage solution, designed specifically for your personal tractor. Get a quote and bind your policy online in minutes.

Farm Insurance

Our knowledgeable brokers provide careful recommendation on rural coverage, backed by a custom policy that’s guaranteed to protect your farming operations.

Business Insurance

You take your business seriously and so do we, with specialized commercial coverages designed to fit your needs of property, contents, liability and more.

Recreation Insurance

Focus more on the fun and less on the cost, with affordable insurance to protect all of your recreational vehicles and toys.

Life Insurance

Protect your loved ones with life insurance from Duliban Insurance. Our solutions ensure your family’s financial security. Get a quote today for peace of mind.

Travel Insurance

Travel confidently with Duliban Insurance. Our coverage protects you from medical emergencies, trip cancellations, and lost luggage. Get a quote today and enjoy peace of mind on your journey.

Group Benefits

Support your team with affordable group benefits from Duliban Insurance. Tailored to meet your business’s needs, our packages show employees you care. Request a quote now.

Steps to take

The Duliban difference

As an independent brokerage, we have the unique ability to fine tune our experience to be the quickest, most efficient way to get you from point A to B. Here’s how we do it:

Step 1: Obtain your quote online or over the phone from one of our insurance pros, in as little as 5 minutes.

Step 2: Our team will match you with the best available rate and coverage for your unique situation, and send you a personalized quote to review.

Step 3: Once we bind your coverage, you’re all set. We’ll manage your policy documents, changes, e-signatures and more.

Award-Winning Insurance Brokers

Bundles & Discounts

Some things are just better together

Keep it simple and save up to 30% when you bundle your preferred policies with us.

Our team is dedicated to finding you the most convenient payment solution on all of your necessary coverages – in as few bills as possible!

Switching is easy

Leave the heavy lifting to us

Make the switch to better insurance in less than a day. We’ll set up your new policy and even cancel your existing coverage for you.

Working with us guarantees your access to the best available rates, with personalized support and industry knowledge.

what makes us different

Why Duliban Insurance?

We believe in backing your policy with the utmost knowledge and industry expertise. As a broker, we are proud to offer you key advantages you won’t find from a direct-to-consumer provider.

about us

Trusted since 1976

From humble beginnings to industry growth, our business is built on the foundations of innovation, community and unparalleled customer service.

We remain keenly focused on our valued customers, team members and the communities in which we serve, and are proud to have grown our exceptional client experience for over 45 years in this business.

Frequently asked questions

Why should I use an insurance broker in Ontario?

Brokers assess your individual or business needs to find policies that provide the best coverage at the most competitive prices.

How does an insurance broker in Ontario get paid?

Insurance brokers typically earn a commission from the insurance companies with which they place your business. This commission is a percentage of the premium of the insurance policy. Importantly, the cost of the broker’s commission is generally built into the price of the insurance policy, so you aren’t paying extra to use a broker’s services.

Can an insurance broker in Ontario save me money on my premiums?

Yes, insurance brokers have access to a wide range of products from multiple insurers, which allows them to compare rates and coverage to find the best fit at the most competitive price. Additionally, their expertise and advice can ensure that you are not overinsured or underinsured, both of which can cost you money in the long run.

What sets Duliban Insurance Brokers apart from other insurance brokers in Ontario?

Duliban Insurance Brokers prides itself on its personalized approach and customer focus. We emphasize building strong, personal relationships with our clients to fully understand their unique needs.

How do I choose the right insurance broker in Ontario?

To choose the right insurance broker in Ontario, consider their reputation, experience, services offered, and compatibility with your needs.

How to order insurance broker services?

You can find out the best insurance cost by calling +1 855-385-4226 or getting a quote online.

What types of insurance do Duliban Insurance Brokers offer?

Duliban Insurance Brokers offers a wide range of insurance products, including commercial insurance, auto insurance, and more.

How do Duliban Insurance Brokers help in claims settlement?

Duliban Insurance Brokers assists its clients throughout the claims process. We act as an advocate for our clients by helping to communicate with the insurance company, navigate through the claims documents, and resolve any issues that arise. Our goal is to help our clients get a fair and quick settlement.

Get a quote today

Working with a broker guarantees your access to the best available insurance with the added benefit of personalized support. See for yourself and get a quote now.