Access your insurance anytime, from anywhere
Login to your self-serve client portal to view your coverage, submit change requests and claims, access roadside assistance and more. Login with your registered email to get started.
Manage Your Policy
View/Access Your Documents
Report a Claim
Manage your policy
View/Access your documents
Report a claim
Make a payment
Make a Payment
Manage Your Home Inventory
Access Road Side Assistance
Manage your home inventory
Access road side assistance
learning center
See videos below
All about the Self Serve Portal
The My Documents Section
How to Report A Claim
How To Make A Payment
Inventory Of The Items In Your Home
All About Road Side Assistance
Frequently Asked Questions (FAQ)
Frequently asked questions & troubleshooting
If it appears there is only one email associated with your account, you may have previously given us an alternate address for contact or we may have made a spelling error when inputting your details. Please inquire with our team to verify the email address.
If there are two, or even three email addresses associated with your account, the Self-Serve Client Portal will be linked to the first email address that we have listed on your profile. This means that the owner of this email must login to the portal and add additional users to the account which will then be able to access it from their chosen emails.
Your unique PIN should arrive in your inbox within five minutes of the request (or less.) Make sure to check your junk or spam folders, just in case. If you have not received a PIN after five minutes, please add [email protected] to your email contact list and try again. If the issue persists, please reach out to our team.
If it appears there is only one email associated with your account, you may have previously given us an alternate address for contact or we may have made a spelling error when inputting your details. Please inquire with our team to verify the email address.
If there are two, or even three email addresses associated with your account, the Self-Serve Client Portal will be linked to the first email address that we have listed on your profile. This means that the owner of this email must login to the portal and add additional users to the account which will then be able to access it from their chosen emails.
Clicking on a document or ePinkSlip opens the document preview. To view the full document and unlock the ability to print or save the file, click the + in the bottom right-hand corner to open the document menu. From there, select ‘download’ and the full PDF document will be shown.
The ‘add to wallet’ feature for ePinkSlip downloads using a .pkpass file format, which is designed specifically for the Apple Wallet (available with iOS6 or greater.)
Android or Windows users can still use this feature by installing any digital wallet app that is compatible with .pkpass files. The ePinkSlip company recommends the free Pass 2U Wallet for those who operate on an Android. You can find this in the app store on your device.
For account security, the PIN assigned to you only remains active for sixty minutes. If your PIN is not working, it’s most likely that it has expired and you will need to re-submit your email to reactivate a new one. This is a timely action, and we recommend only requesting a PIN when you intend on following through with the next steps, promptly.
Clicking on a document or ePinkSlip opens the document preview. To view the full document and unlock the ability to print or save the file, click the + in the bottom right-hand corner to open the document menu. From there, select ‘download’ and the full PDF document will be shown.
Your unique PIN should arrive in your inbox within five minutes of the request (or less.) Make sure to check your junk or spam folders, just in case. If you have not received a PIN after five minutes, please add [email protected] to your email contact list and try again. If the issue persists, please reach out to our team.
For account security, the PIN assigned to you only remains active for sixty minutes. If your PIN is not working, it’s most likely that it has expired and you will need to re-submit your email to reactivate a new one. This is a timely action, and we recommend only requesting a PIN when you intend on following through with the next steps, promptly.
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