Insurance 101: Contractors & Trades

Tia was awesome and very helpful. Very happy with the service.

a Big Shout for Hilary for going extra mile to provide quote & getting documentation done in a clinical manner. An overall pleasant experience

Hillary has been extremely helpful getting us set up with insurance after a nightmare experience with Allstate.

Amy did a fantastic job at finding me the cheapest insurance possible. I had talked to 6 other insurance companies, or brokers, and she was the only one that found and told me that i had something on my file that shouldn't have been there.Amy was very personable, thorough, and friendly during the process.Thank you very much Amy.

Hilary was fantastic with getting me taken care of as quick as possible . So grateful for all the assistance provided .

Such a pleasure working with June on my vehicle insurance. She paid careful attention to my needs and the policy is what I wanted.

I recently contacted them for a quote, and the representative who assisted me, June, was exceptionally kind and professional. Her customer service was perfect, and the quote they provided was fantastic. I would highly recommend this company!

Quick and painless, saved on my premium and got a better policy as well!

I contacted Bryana about a quote for our home and trailer insurance. She was quick and very thorough with us getting us the correct quote we needed. She saved us a pile of money and was very professional. Thank you so much Bryana for your attention to detail and for putting money back in our pockets. I will definitely be encouraging others to contact you!

“I recently had the pleasure of working with Amy, an exceptional insurance broker, and I couldn’t be more pleased with the service she provided. Amy helped me secure both auto insurance and tenant insurance, making the entire process smooth and stress-free. She took the time to explain all my options in detail, ensuring I found the best coverage for my needs at competitive rates. Her professionalism, prompt communication, and attention to detail were outstanding. If you’re looking for an insurance broker who genuinely cares and goes the extra mile, I highly recommend Amy!”

Bryana Brunette was so helpful getting my car insurance up and going today. I needed it done for today before my day shift in the morning. She was busy with other clients but made sure she took care of everything and sent the proper documents and instructions for me to get things done on my end. Thank you for your professional and understanding to the importance of it being finalized for me today. Thank so much Bryana

After doing a search online for better insurance rates, Amy Brown was quick to contact me and within two days I had a new policy all lined up. Answered all my questioned professionally and made me feel quite at ease dealing with her. I was totally happy with my new rates. Wishing you and your company all the best for the future.

June Sabo was great in every way! Very quick, efficient and pleasant experience. Thank you!

I had the pleasure of speaking with Austin and he was so kind and so helpful. He made everything so easy for me. I appreciate all your help Austin.

Had a lovely chat with Brandon, he was very helpful with everything I needed. Recommended these guys 👍

Very helpful and understanding ty very much

Brandon was very personable and professional.He listened to my frustrated ranting patiently and made me feel relaxed and toke care of my business right away. I came away feeling relaxed and positive.Best regardsKarin Wood 👍👍👍

Great customer service

Amy at Duliban Insurance has been absolutely wonderful. After my old insurance broker did me wrong, Amy ensured I got the best rate possible and was super patient with me when gathering all my information. Great experience !

Hilary is fantastic! She helped me save a lot of money on my auto insurance. She’s highly professional and very efficient. I received the quote instantly, and she put it into effect immediately. Thank you for everything! Highly recommend for all your insurance needs.

My daughter recommended Duliban insurance brokers to me as I was looking for home and auto coverage, Hilary Phelps from Duliban was very helpful and professional, would definitely recommend to friends and family.Thank you Hilary

When I first called Duliban I had to cancel due to a family issue..Warren Drake was very understanding..about 2 weeks later I called him to see if we could arrange to get a car and house quote.Warren was fast efficient and his positive suggestions made my decision to allot easier to make.Thankyou Warren for taking the time to explain everything.Paula L Potter

I reached out to Duliban to help with lowering my current policy costs, and I was lucky enough to have Hilary help me through the process. She was amazing, allowing for a no pressure approach while I make my through the process. Ultimately, she won me over, and walked me through it all making it such an easy process. So far, we are off to great start all thanks to how Hilary made it happen. I look forward to continuing the ease of business with your team.

Friendly and easy to work with!!!Thank you!!!

I would recommend Duliban insurance to everyone I know…. and I do!! The savings are incredible. Big thanks to Tia B for helping me get my new car insured at a great rate, you were very friendly and helpful.Keep up the good work Duliban and thanks again.

Hilary is top notch, really went the extra mile to get us some decent insurance.

I came in contact with Todd Minor when I contacted this insurance company, he was very patient, kind, and attentive. He found me the best deal possible which was a lot cheaper compared to other quotes I got from other companies. I would 100% recommend if you are looking for an insurance company!

Really enjoyed my experience with Amy. She was very kind and helpful providing the best insurance rates.

Tia was wonderful , she was Fast, friendly and so helpful , thank you!!

June made the process very easy. I would recommend a call to her for your insurance needs.

Very responsive to my request, will definitely be shopping more insurance through Duliban’s

I make an appointment yesterday for today to call me. And on time to call me. Just quick question and and we done! He just asking my VIN # and VOID cheque now in 10minutes I get my car insuranceThank ti Warren who assist me

Amy was great to deal with. Has helped me out a few times with my insurance needs!!!!

Great service, efficient and friendly!

Great service provider. I been with them more than 2 years

Warren was extremely kind and very helpful in saving a lot of money per month transitioning from my current insurance company And finding a great option with better reviews at a lower rate, highly recommend

June was an amazing help and very patient and courteous with me every step of the way. I cannot thank her enough for her help in securing me the lowest price possible on my car insurance.

Amy was quick to respond, gave me a fair quote and had everything done efficiently.

It takes exceptional service for me to post a review, but I absolutely owe Hilary Phelps at Duliban Insurance a double thumbs up for the outstanding service I recently received.I was despairing over a recent decision to purchase a "new to me" Tesla Model 3 after receiving outrageous quotes for insurance from my own and countless other insurance brokers. Yes, I heard the reports about how expensive they are to cover.... and ultimately received the sticker shock...... However, in a one last shot effort, ' contacted Hilary who provided me with not one but several outstanding policies that were a fraction of the cost of all the others. I really don't know how she did it but SOOO relieved.Like others, appreciated her prompt follow-up and super friendly cordiality during our discussions. She even had the patience to indulge me in inane banter about my family members while listing them on the policy. The efficiency of the transaction was almost stunning ...... this work would typically take numerous calls and days of waiting with other brokers I've dealt with. Many thanks and kudos to you Hilary!And I hope many other Tesla owners will soon discover what a hidden gem you and Duliban are after finding their way to your door.

Shout out to Duliban Insurance. I've been a customer for over a year now and the service is always great. Special shout out to Tia Balint who took care of my most recent policy changes very professionally and quickly!

I had the best experience at Duliban! Fast, efficient and friendly service. Very professional and so very helpful! Thank you Hilary!

It was a great experience quick and simple with no issues whatsoever with getting set up with them

Fast, efficient and friendly. Thx

Quick service from Duliban team , Bryana was great.

We just became part of the Duliban "family". June was very helpful and professional in putting all our requirements together completely and in a more than timely manner! Refreshing to deal with someone who "can" instead of "can't"... and LOCAL.

I dealt with Amy for my home and auto insurance. She was super helpful and a pleasure to deal with. She helped me get a very reasonable rate and the communication throughout the entire process was great. Very happy with my decision to contact Duliban.

Todd Minor took the initiative to contact me to offer me a quote for car insurance and was very efficient and customer focused on setting up the transfer of my policy. Very friendly fellow.

Hilary Phelps is amazing she was great help in finding me the right insurance and easy to talk to so if you are looking for someone to point you in the right direction ask for Hilary

Todd was very responsive. I appreciated his positivity and accuracy.

Very helpful with finding my first car insurance company 🙂

She found us the best rates,She was kind and very helpful! We would recommend Amy !

I dealt with Todd Minor, he made the quote process very easy, i switched insurance companies and saved money each month. Thank you Todd.

Excellent prompt service , greatly appreciate that. Amy Brown processed the application efficiently and replied our emails and calls super fast. I am a happy customer.

I have been nothing but impressed and thankful for the help from Jess & Hilary. I started a business 4 years ago in the beauty industry then recently bought a pre existing business and they have been nothing but amazing with questions, responding and giving me all the information I need. The biggest thing I'm most thankful for is their patience , as taking over a business has its learning curve i've felt very at ease and not shy when asking my questions. Thank you for making this transition for me a lot easier I appreciate you both!

Very kind and super helpful

Received excellent service from Amy Brown in setting up auto insurance - thank you!

Finding the right insurance is stressful to say the least, after calling several providers Lisa from Duliban Insurance made this process incredible easy! Even working after hours with a public holiday to make sure my insurance was all sorted for my new vehicle! She was recommended to me from a friend and I can see way now, she truly made the process seamless and was able to answer all my concerns! Highly recommend!

Bryana was amazing in so many ways. Getting insurance for my vehicle is another step in getting my life back on track. She helped me by listening to all that I had to say, even when it wasn’t necessarily related to providing insurance. Bryana gave very personable non-judgemental support in so much more than providing insurance. She also explained things that I have never known about insurance (I’ve been a driver and had insurance for many years) in a comprehensive and patient approach. When I talk to someone who is providing service and it feels like talking to an old friend, I know that i can feel confident and assured that they will look out for my best interests! Great vibes, great conversation, and I feel so happy instead of scared and unsure about getting back in the road. Would recommend her service to ANYONE!!! Thanks Bryana

A friend referred Duliban to me when I was looking for auto insurance. I had a wonderful experience working with Bryana…she was so pleasant and knowledgeable during our interaction. From the moment I called, I was greeted with happy sounding people…people who obviously enjoy their role with customer service. Thank you again and I will highly recommend your services.

I'm taking my time to appreciate Michelle Graham she's amazing very professional over all an amazing person thank you for making my experience easy and super fast I hope you have an amazing day

Amy was very.Nice and helpful where I can honestly say just made my day that much easier. Thanks so much .

I would highly recommend Duliban. Hilary was thorough and took the time to explain everything to me. She made the process of switching our insurance so easy and painless. Plus she got us a great rate, saving over $100 a month compared to our old company.

Was good and quick. Got me driving.

Duliban has been my broker of choice for years and with every interaction my experience has been amazing. The staff are friendly and address any communication very quickly and efficiently.

Hilary was great! Quick easy and efficient!

I have been quite disappointed with several of the staff at this insurance broker, but Maria Fonseca was excellent in her role and provided unexpectedly efficient and friendly service. I would recommend asking for her if you want to be very satisfied.

Very Responsive and helpful

Warren was awesome at getting me a policy for my new ride! He explained everything thoroughly and answered any all questions with confidence. I cannot recommend him enough. Duliban has been amazing to deal with.

Amy was absolutely great. Made things fast and convenient for me so I could get everything I needed done in 1 day

Jane Hanna was polite and prompt in responding to my inquiries and vehicle insurance required changes. She is always a pleasure to deal with. Richard Jacob

Shopping for insurance is never fun but Amy made it so simple and was a tremendous help. Can’t thank you enough Amy!

We contacted this insurance broker and were assigned to Amy. We needed home insurance ASAP (we were closing on our house the next day) and were getting quotes for $250 per month. Amy was able to help us quickly and get us a quote for $140/month! Thanks Amy, you helped us out and relieved a lot of stress.

Danielle is amazing. She helped me understand all my insurance needs and she was very patient.

My wife Janet Stewart lost her son due to sudden death, the last 7 weeks have been very stressful. This company would not cancel his insurance and keep sending over due letters Maybe try having some compassion not just (that's the way we do it). After my reviewAdam Duliban did respond to my wife and went above and beyond to help her in this situation to solve this very delicate situation she was going through. It is good to see that someone really cares about the client Lesson learned

Amy was great to work with! She provided me with a great quote that I was comfortable with and she had a very friendly manner. She was super helpful when I was in a crunch to find insurance in a timely manner.

Very helpful..got my documents emailed immediately. Thank you

The people that work in this office in Beamsville are incredible. They helped us navigate a claim and were kind and compassionate while we were distressed. Sheri you are awesome!!

Looking for a face to face quote for both house and auto insurance and dropped in to Duliban insurance on King St in Welland. I was quickly introduced to Amy Brown and we went to her office. Amy was very knowledgeable and professional in providing the information that I was looking for. There was one piece of information that I did not have and she could not retrieve electronically. She promised to get the information and send to me electronically which she did. My follow up questions were responded to quickly. Of the quotes I obtained Duliban were the best. I will be purchasing my insurance with Duliban. Amy has also informed me of their on line portal which will provide me quick access to my insurance need needs such aa online filing of a claim should the need arise.I would not hesitate to recommend Duliban Insurance agency and the services of Amy Brown for your insurance needs.

Best insurance brokers around made it super simple and easy. Had the pleasure of dealing with June and she made the experience simple and smooth.

Hello Friends and fellow insurance seekers. I am here to tell you that you will be making THE choice that you are looking for in an insurance company. As a new customer with DULIBAN, I have the pleasure of understanding all I need to know about how to be safe on the road, with Duliban’s wonderful agent JUNE SABO. She helped me with all my questions before I even needed to ask them And More! June is the type of person who lets you feel you have made the right choice and know you joined a friendly family who cares about their customers. Very fair rates. Easy conversation. And always there when you need help. Thank you JUNE, and all the team at Duliban for getting me out on the road safely. Brad Beachin, St. Catharine’s, Ontario, Canada.

Maria was professional and knows her stuff.I am completely satisfied and would recommend her to my friends and relatives.But I think you need to change your phone answering system as well as the VOIP . Not up to Industry Standards.

Worked with Duliban to get the best and most affordable home insurance policy. Amy was great to work with and made it a quick and easy process to lock in our new home insurance!

I and my wife have been clients of Todd Minor for more than 15 years. We now have Maria Alvarez filling Todd's shoes We wanted to say that although we miss Todd Maria has done an excellent job in looking after both our auto and home insurance needs. Thank you for going the extra mile for us Maria

Very easy to work with

Warren was very helpful and answered all my questions. Thank you for the support.

I had a good experienceThanks for your helpHenry

Amy Brown was very helpful and advised me about my insurance needs. I started two policies with the company.. one for my dwelling and the second for my sailboat. I have two automobiles that will require new policies when the existing ones expire.

Jane Hanna was absolutely accommodating and so very helpful. What would have taken me forever, took her mere minutes and I'm so appreciative of her time and pleasant demeanor. Thanks, Jane. You're wonderful

Jane was able to help me to the best of her abilities and set me up with an insurance plan later this year which will give me more savings.

Bryana was very helpful and well informed in helping me find a policy that was suitable for me. She is very professional and I would highly recommend her.

Hilary made getting affordable car insurance quick and easy, I would highly recommend her to anyone in the market for any insurance.

Very pleased with the service ,and also getting everything done promptly. Very satisfied .CheersDan Kring

Dealing with June from Duliban insurance has been a great experience. I would recommend anyone shopping for insurance to give them a call.

Great service! Andrew is extremely helpful!Thanks team.

June was very thorough. Spent a lot of time with me going over different options of different policies and did not rush through any of it at all. We are incredibly happy with the customer service and the rates that we were given.Thanks June!

Very pleased with the policy Hilary set me up with. On a personal level, Hilary is polite, personable and very professional. Thanks Hilary!

Hillary has been extremely helpful. In my eyes she has gone above and beyond to help me obtain the cheapest possible insurance that I could find. Look forward to being able to work with her in the coming time that I am a client just pick number one two

Jane Hanna Was super helpful, was stressed out and she addressed and fixed my issue

Amy was great to work with right from the start. Very professional. Answered all my questions and took the time to explain all of m y coverage.

Hilary was great to work with. She helped set my husband and i up with home and auto insurance. Highly recommend.

Always enjoy working with Duliban, been using them since my first car. Todd just helped me out with insuring my bootcamp business and the process went well with consistent communication. Thanks, again team!

June was a pleasure to deal with! Easy to get ahold of and made the process very easy.

Good service, quick responses, competitive quotes, Bryana was pleasant to deal with

Jane always goes above and beyond for her clients! She is quick to help, thoroughly explains anything that a client may not understand, and is very kind and personable! I will always go to Jane for all of my insurance policy needs! Thanks Jane 😊

Had an excellent experience with Amy Brown. Was very helpful and informative. Definitely a 10/10 and I would recommend Duliban Insurance Brokers to anyone.

I thank Maria A. for all her time reviewing our policy and finding the best possible rates for us. She was a pleasure to work with.

Great service Hilary Phelps, both knowledgeable and timely. Thank you.

Really helpful and insightful when obtaining insurance

This was my first time getting auto insurance and Bryana was a pleasure to collaborate with. She made it easy and walked me through everything thoroughly. I would 100% recommend Duliban Insurance Brokers to anyone needing help with insurance.

I did a sibstitution of vehicle through the Dunnville office with Jane.Jane did a fabulous job, doing everything efficiently and correctly.Jane sent the required confirmations to my dealer right away. They were very satisfied with the information.Great job Jane! Many thanks, Perry

Thorough and prompt. Very helpful and accommodating.

A pleasure to deal with someone professional enough to want my business and walk me through the process. Also, provided me with a product that was comparable with what I wanted and provided me with significant savings.

Warren, my Duliban Insurance representative, was extremely helpful, thoughtful and diligent. Thoroughly making sure I was happy with insurance that totally fits my needs. Thanks so much!

Amy Brown was a big help in myself making decision to switch to Duliban Ins. Brokers....

I will give positive feedback on the competitive rates that were provided by this insurance brokerage, however, I've never had such poor quality customer service and the only reason I have renewed with them this year is because I didn't have enough time to quote with anyone else. I won't be in this position next year.I just received a call from Jason (business owner), we had a very constructive conversation and I feel satisfied that business will run more smoothly moving forward. I sincerely appreciate his time and attention to the matter.

Melissa cohoe was fabulous and being proactive with my renewal in helping me get the best rate

June Sabo, at Duliban Insurance Brokers, handled my house insurance flawlessly. She asked all the right questions and was well versed in the intricacies of insuring an older home. It's so important to have the proper coverage and June quickly and effectively fulfilled all of my insurance requirements. Plus, she was lovely and friendly.

Very prompt service. Pleasant to talk to. Looking forward to dealing with Duliban Insurance.

My many years with Todd Minor and company (Duliban Insurance Brokers) have been nothing but excellent. I have always felt supported in any request. Any situation or question has always been handled effectively and dealt with as a good question. I have always received information that was important to know but I may not have asked about it. They value you as a customer and share their expertise so that you can make the best possible choice.This company and it's people that make it work are highly recommended. It is a healthy and balanced blend of personal contact and electronic access.

Went online for a quote Duliban was over $700 cheaper!!

I recently purchased auto insurance with Bryana and the process because of her was very easy and smooth would highly recommend.