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Tenant Insurance in Ontario

Gain homeowner-level coverage as a tenant, with personal liability, accidental damage, bodily injury and more. The simplest, most affordable coverage on the market, in just a few clicks.

Tenant Insurance

Rent With Confidence, And Pay as Little as $10/ Month

Tenant insurance, also known as renters insurance, is a type of coverage that provides financial protection for individuals renting an apartment, condo, or house. While your landlord’s insurance covers the building itself, tenant insurance safeguards your personal belongings and offers liability protection, ensuring you’re covered in various scenarios.

In Ontario, tenant insurance is particularly important due to the high cost of living and the value of personal property that many tenants possess. Whether you’re renting in Toronto, Ottawa, or a smaller city, having the right tenant insurance in Ontario can give you peace of mind, knowing that you’re protected against unforeseen events.

With the right coverage, you can enjoy peace of mind knowing that your personal property is protected, making renters insurance the right fit for your peace of mind and financial security.

Bundle

Some things are just better together

Do more, spend less with our bundle & save options. Combine a tenant policy with your auto insurance to earn up to 30% in savings and manage both policies with one easy payment.

Tenant Insurance
Car insurance in Ontario

Coverages

Get to know what’s covered with your auto insurance in Ontario.

Your Belongings

Your Belongings

Protection for the contents in your rental, such as electronics, furniture, clothing, artwork, jewelry and other personal items.

Living Expenses

Cost of Living Expenses

Should anything happen to your rental, such as fire or flood, this covers expenses including hotel rooms, restaurant meals, storage and other costs associated with being displaced from your residence.

Liability

Liability

Tenant insurance will provide you with financial protection in the event of injury or damage to the property during your tenancy.

Optional Coverages

If you’re seeking enhanced protection for yourself and your belongings, consider these optional add-ons to be included with your policy.

Scheduled Personal Property

Scheduled Personal Property

If you have valuable items like jewelry, art, electronics, or collectibles, you can schedule them separately on your policy to ensure they are adequately covered. This allows you to have specific coverage limits for high-value items.

Liability Claims

Additional Liability

You can increase your liability coverage limits beyond the standard amount provided by your policy. This is useful if you want extra protection in case you are found liable for injuries or property damage to others.

Identity Theft Protection

Identity Theft Protection

This tenant insurance in Ontario can help you recover from the financial losses and hassles associated with identity theft, including legal fees, credit monitoring, and identity restoration services.

Water Damage

Water Damage

Some tenant insurance policies may not cover certain types of water damage, such as sewer backups or flooding. You can add water damage coverage as an optional endorsement.

Replacement of Accessories

Replacement Cost

Standard tenant insurance in Ontario may reimburse you for the actual cash value of your belongings (the depreciated value). You can opt for replacement cost coverage, which provides compensation to replace your items with new ones of similar kind and quality.

Loss of Use

Loss Of Use

While this coverage is often included in standard policies, you can increase the coverage limit if you want more financial assistance for temporary living expenses while your rented property is uninhabitable due to a covered loss.

Depreciation coverage

Home Business

If you run a small business from your rented property, you may need to add coverage for your business equipment and liability related to your business activities.

Tenant Insurance

Extended Replacement Cost

This coverage goes beyond replacement cost coverage, allowing for additional coverage above the policy limits to rebuild your rental unit if it's destroyed. It's helpful in cases where rebuilding costs exceed the policy limit.

What is Tenant Insurance?

Tenant insurance is designed to cover several key aspects of a tenant’s life:

  • Personal property coverage. This aspect of tenant insurance protects your personal belongings, such as furniture, electronics, clothing, and other valuables, against risks like theft, fire, or water damage. Imagine coming home to find your apartment has been burglarized, or a fire has damaged your possessions. Without tenant insurance, replacing these items could be financially devastating.
  • Liability coverage. This coverage protects you if someone is injured in your rented home and decides to sue you. For instance, if a visitor slips and falls in your kitchen, you could be held liable for their medical expenses and other damages. Tenant insurance covers these costs, including legal fees.
  • Additional living expenses. If your rental unit becomes uninhabitable due to an insured event, such as a fire, tenant insurance can cover the costs of temporary accommodations, meals, and other essential expenses until you can return to your home.

When is Tenant Insurance Necessary?

Tenant insurance in Ontario is not legally required, but it is highly recommended. Here are some situations where tenant insurance becomes necessary:

  • Landlord requirement. Many landlords in Ontario require tenants to have tenant insurance as part of the lease agreement. This requirement ensures that tenants are financially responsible for their belongings and any potential damage or liability issues.
  • High-value personal property. If you own valuable items such as expensive electronics, jewelry, or artwork, tenant insurance is essential to protect these assets.
  • Shared living arrangements. If you’re sharing a rental property with roommates, tenant insurance can protect your belongings separately from those of your roommates. It’s important to note that your roommate’s insurance may not cover your personal property.

Peace of mind. Even if your landlord does not require it, tenant insurance provides peace of mind knowing that you’re covered in case of unexpected events, such as a fire, theft, or liability claim.

Advantages of Tenant Insurance

Opting for tenant insurance in Ontario offers numerous benefits:

  • Financial protection. Tenant insurance safeguards you from the financial burden of replacing your belongings or dealing with liability claims. A relatively small monthly premium can save you from significant out-of-pocket expenses in case of a loss.
  • Legal defense. If someone sues you for injury or property damage caused by you or a family member living with you, tenant insurance covers legal fees and any settlements or judgments.
  • Coverage for additional living expenses. If your rental unit is damaged and becomes uninhabitable, tenant insurance covers the cost of temporary accommodations, meals, and other related expenses. This can be a lifesaver in an emergency, preventing you from having to dip into savings or take on debt.
  • Flexibility. Tenant insurance policies can be customized to meet your specific needs, whether you require basic coverage or additional riders for high-value items.
  • Affordable premiums. Compared to other types of insurance, tenant insurance is generally affordable. The cost of tenant insurance in Ontario depends on factors such as your location, the value of your possessions, and the coverage level you select. However, it’s generally an affordable expense for the protection it provides.

Steps to Get a Tenant Insurance Quote in Ontario

When looking to secure tenant insurance in Ontario, obtaining a quote is the first step. Here’s how you can do it:

  1. Assess your needs. Begin by evaluating the value of your personal belongings and the amount of liability coverage you may need. Consider factors such as the replacement cost of your electronics, furniture, and other valuables.
  2. Research and compare. Look for tenant insurance providers in Ontario and compare their offerings. Take into account factors like coverage limits, deductibles, and extra benefits. Make sure to focus on providers that specialize in tenant insurance in Ontario, as they will have a better understanding of the specific risks and requirements.
  3. Get an online quote. Many insurance providers offer the convenience of obtaining a tenant insurance online quote. This process usually involves filling out a form with details about your rental property, personal belongings, and desired coverage limits. An online quote can give you a quick estimate of how much your tenant insurance will cost.
  4. Contact a tenant insurance broker. If you’re unsure about the type of coverage you need, or if you want to explore multiple options, consider contacting a tenant insurance broker. Brokers have access to a wide range of insurance products from different providers and can help you find the best coverage at the best price. They can also provide expert advice tailored to your unique situation.

Choosing Duliban Insurance Brokers

When it comes to finding the right tenant insurance in Ontario, Duliban Insurance Brokers stands out as a trusted name due to our unwavering commitment to customer service and the comprehensive coverage options we provide. Our team at Duliban Insurance Brokers brings specialized expertise and experience in crafting tenant insurance solutions that meet the unique needs of renters across Ontario. We understand the intricacies of the local market and are well-equipped to help you navigate the complexities of tenant insurance with ease.

Our approach to service is highly personalized. Whether you’re renting a small apartment or a large home, we take the time to thoroughly understand your individual needs and then recommend the most suitable insurance options. Our brokers are always available to answer your questions, provide guidance, and ensure you feel confident throughout the process.

Getting a tenant insurance quote in Ontario has never been easier. With Duliban Insurance Brokers, you can quickly request a tenant insurance online quote through our user-friendly website, or, if you prefer a more personalized approach, speak directly with one of our knowledgeable brokers. We prioritize making the quote process as simple and convenient as possible for our clients.

We also focus on delivering competitive pricing by working with a wide range of insurance providers. This allows us to help you find a policy that not only offers the coverage you need but also fits within your budget. Our commitment to comprehensive coverage means that whether you require basic protection or additional coverage for high-value items, we have a policy that can be tailored to your specific requirements. We ensure that you are fully covered for personal property, liability, and additional living expenses, offering you peace of mind in any situation.

At Duliban Insurance Brokers, our relationship with you doesn’t end once you purchase your policy. We are dedicated to providing ongoing support and assistance with any questions or claims that may arise. You can count on us to be there when you need us most, ensuring that your experience with tenant insurance is as smooth and worry-free as possible.

How to Get Started with Duliban Insurance Brokers?

If you’re ready to secure tenant insurance in Ontario, getting started with Duliban Insurance Brokers is simple:

  • Visit our website. Start by visiting our website to learn more about our tenant insurance options. You can request a tenant insurance online quote directly through our site by filling out a quick and easy form.
  • Speak with a broker. If you prefer personalized service, you can contact one of our experienced brokers who will guide you through the process of selecting the right coverage. They can answer any questions you may have and provide you with a tenant insurance quote in Ontario that meets your needs.
  • Customize your coverage. Our brokers will work with you to customize your tenant insurance policy based on your specific requirements. Whether you need additional coverage for high-value items or higher liability limits, we’ll ensure that your policy is tailored to fit your life.
  • Purchase and stay protected. Once you’ve selected your policy, our team will help you with the purchasing process. After that, you can rest easy knowing that you’re protected with comprehensive tenant insurance coverage from a trusted provider.

Tenant insurance in Ontario is an essential investment for anyone renting a home. It offers invaluable protection for your personal property, provides liability coverage, and covers additional living expenses in case of an emergency. By choosing Duliban Insurance Brokers, you can benefit from expert advice, personalized service, competitive pricing, and ongoing support. Start by getting a tenant insurance online quote today or speak directly with one of our experienced brokers to find the right coverage for you. Protect your belongings and secure your peace of mind with a reliable tenant insurance broker.

Frequently asked questions

We have collected the most relevant questions and answers about tenant insurance in Ontario for you.

What does tenant insurance cover?

Tenant insurance typically covers personal property, liability protection, additional living expenses, and sometimes medical payments to others. In Ontario, tenant insurance can help replace or repair your belongings in the event of theft, fire, vandalism, or other covered perils. Liability coverage is crucial if someone is injured on your rented property. For those seeking a comprehensive plan, contacting a tenant insurance broker like Duliban Insurance Brokers can provide tailored coverage options.

What should I do if I need to file a claim on my tenant insurance policy?

If you need to file a claim on your tenant insurance policy in Ontario, the first step is to contact your tenant insurance broker or insurance provider as soon as possible. They will guide you through the claims process, which typically involves documenting the damage or loss, providing receipts or proof of ownership for your belongings, and submitting a formal claim.

How much does tenant insurance cost?

The cost of tenant insurance in Ontario can vary based on factors like the location of your rental property, the amount of coverage you need, your deductible, and any additional endorsements. On average, tenant insurance is relatively affordable, often costing less than $20 to $30 per month. To get a precise tenant insurance quote in Ontario, it’s advisable to reach out to insurance providers or use an online quote tool, such as the one offered by Duliban Insurance Brokers.

Can I purchase tenant insurance online in Ontario?

Yes, you can easily purchase tenant insurance online in Ontario.

Can tenant insurance in Ontario be customized to fit my needs?

Yes, tenant insurance in Ontario can often be customized to fit your specific needs. You can choose different levels of coverage for your personal belongings, select higher liability limits, and add endorsements for additional protection, such as coverage for expensive electronics or jewelry. Working with a tenant insurance broker like Duliban Insurance Brokers allows you to tailor your policy to your unique situation, ensuring you have the right coverage. You can start by getting a tenant insurance online quote to see what options are available.

How often should I review my tenant insurance policy?

It’s a good idea to review your tenant insurance policy at least once a year or whenever you experience a significant life change, such as moving to a new rental property or acquiring valuable items. Regularly reviewing your policy helps ensure that your coverage stays sufficient and current. If you find that your needs have changed, you can contact your tenant insurance broker or request a new tenant insurance quote in Ontario to adjust your policy accordingly.

Do I need tenant insurance - is it mandatory?

While tenant insurance is generally not legally required in Ontario, it is highly recommended. Without tenant insurance, you could face significant financial risks if your personal property is damaged or stolen. Liability protection is another critical aspect, offering coverage if someone is injured on your rented premises. Some landlords may require tenant insurance as part of the lease agreement. To ensure you have the right coverage, consider speaking with a tenant insurance broker or getting a tenant insurance online quote from a trusted provider like Duliban Insurance Brokers.

How do I contact your tenant insurance broker manager in Ontario?

Call us at +1 855-385-4226. The manager will answer all your questions and help you with the tenant insurance quote.

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Sarah Odidi
17 hours ago
A Professional touch, thank you
Meghan Balogh
18 hours ago
I recently contacted Damian to help me find the best deal for insurance. Damian was truly incredible: his communication was clear and fast, and he found me home and auto insurance about $2k less per year than I have been paying, which is truly such a relief. Thank you so much for your help with this, Damian. I highly recommend the brokers at Duliban and I also felt comfortable and positive about going ahead with them, because they are an Ontario-based company. It feels great to support a local business.
Joe Michlik
19 hours ago
Alex Shortridge worked very hard and went above and beyond to shop insurance for me. I had tech problems with etransfer and she walked me through it.
Curtis Bolton
19 hours ago
Flawless! Was extremely easy to get started with Dublin! Hillary was really helpful with not just helping me set up a policy, but she made sure to find the correct coverage for my needs! I also really like you can goto their website and access the client portal. For all your insurance needs reach out to Hiliary at Dublin insurance!
Carol Chen
21 hours ago
Damian helped me get a fair and unbeatable price for auto and tenant insurance. He was responsive and answered all my questions in a comprehensive and timely manner. Thank you Duliban Insurance!
Sheridan Gaboury
21 hours ago
Emily A. was great, very prompt and helpful!
Rudi Croi
22 hours ago
Great experience with Mallory at Duliban Insurance. She was helpful, professional, and made everything simple. Would definitely recommend.
ZAC DUNCAN
3 days ago
I had a great experience with Mallory Cross man while trying to get insurance as a first-time driver. after being turned away by other places, she took the time to help me through everything and find a solution that worked. She was patient, clear, and kept working on it until I was finally insured. I really appreciate her help and would recommend her to anyone, especially first time-drivers
steven rombough
3 days ago
I had the pleasure of dealing with June Sabo from Duliban Insurance and the experience was easy and efficient. I would strongly suggest anyone in the market for auto insurance contact June Sabo at Duliban Insurance !
Tessa Mceachern
4 days ago
I had a very good experience with Damian, he walked me through the emailing part which I suck at lol. Definitely recommend
Tessa Mceachern
4 days ago
Really nice guy, walked me through my horrible emailing skills lol. Definitely a good experience!
Jay Farnell
4 days ago
Damian was very fast very easy to deal with and got the job done thank you very much
Michael Saban
5 days ago
Damian Poznanovic made me feel like the most important person in the World. He returned my call promptly and worked hard to provide the exceptional solution for my insurance needs.
Mary Laderoute
5 days ago
Senanya was polite and a pleasure to deal with. She took care of my payments for both my Car and Home Insurance
Jack Levenstadt
6 days ago
Just just transfered my Intact Insurance to Duliban Insurance Brokers. I SAVED ALOT off money. I urge you if you have insurance and you think that yiu paying too much. Shop around then call DULIBAN ASK FOR .DAMIAN POZNANOVI. He is a Dynamic Man and will shop the market for you. Best off all he answers the phone , and gives you personalized Service. Which is REFRESHING INTACT NEVER ANSWERS THE PHONE OR called me Back. I believe Duliban will be a better fit for my needs. Damian Look forward to doing more business with you.
Lauren H
6 days ago
Damian was super helpful and kind, he got me the cheapest quote by far compared to all other brokerages. He was also quick to answer back emails and calls which I appreciate. Very happy with my experience with Duliban Insurance.
Hilda LeBlanc
6 days ago
Working with Mallory Crossman has been an absolute pleasure. She took the time to explain every detail of my policy in plain language, making sure I understood my options. Her friendly approach and deep knowledge gave me complete confidence in my coverage. I am a senior and appreciated her patience with me plus I had to call her back for guidance with the monthly payment in the application form and she returned my call immediately. Exceptional service.
jeff donnelly
6 days ago
Damian was Very helpful and respectful, he resolved my insurance policy in a timely and professional manner,, wonderfully personable and is an asset to the company. Well done. Damian
I highly recommend Yvonne at Duliban Insurance for her exceptional customer service and incredibly quick responses to all of my questions and requirements.
Tyler Martin
6 days ago
Damian Poznanovic helped me out ⭐️⭐️⭐️⭐️⭐️ thanks
Damian Poznanovic helped me find motorcycle insurance and answered all my questions. Great service and easy to work with.
Angie O'Brien
7 days ago
Alex was very responsive and attentive to what details were needed, in a timely fashion. Lovely to deal with.
Ken Dunning
7 days ago
Senanya was easily able to answer all my questions quickly and accurately. Very personable too. I recommend Duliban to all my friends!
Damian Poznanovic was very helpful and got me set up in a day Very appreciative
Michael
1 week ago
Senanya Jayatilake treated me well, very efficient and to the point,great rep.
Braelyn Johnson
1 week ago
Experience was great! Damian was a great help and was able to find me the best deal
vicki colley
1 week ago
Damian was very helpful and patient
Alex Shortridge at Duliban Insurance responded quickly to all my questions. She is super responsive and easy to work with. Thanks Alex
Owen deBruin
1 week ago
Rebecca was an excellent help to us recovering some overpaid funds. She helped us through the process of getting our money back and we greatly appreciate it. She had a lot of communication with us through the whole process, keeping us informed of how things were going. We are greatly pleased to have insurance that cares.
Tyson Creed
1 week ago
I’m François st Pierre and I want to thanks Mallory Crossman at Duliban insurance brokers for her wonderful service and efficiency while finding the best home and car insurance and the lowest price!
Diane Packham
2 weeks ago
I called Duliban for a quote and had the pleasure of speaking with Damien, who was extremely helpful and friendly. He was very knowledgeable and patient and was able to save us money on our car insurance. I will definitely be recommending Damien and Duliban to friends and family in the future.
Rim Jalaleddine
2 weeks ago
Hilary was so helpful and communicated everything with me on time! I got my first driver insurance in a good price. Also she was helpful my car delivery was late for a week and she postponed the insurance until i got my car. I was worried but she addressed everything in a very clear way. I highly recommend them
Amie Watson
2 weeks ago
Hilary was excellent. She got me a much better rate than I was quoted anywhere else and she was easy to work with and contact. She followed up regularly. I highly recommend her.
Tim Blackwell
2 weeks ago
Mallory was great to deal with! Very polite, no pressure and made sure everything was in my best interests. Thanks Mallory!!
Dan Hudson
2 weeks ago
Damian was super helpful and managed to save me a lot on my auto insurance.
Amazing experience. Thank you Damian for your extraordinary service
paul smith
2 weeks ago
very knowledgeable and friendly - Great job!!
theresa danjou
2 weeks ago
Very helpful in a timely manner. Damian did a great job.
Murray Walter
2 weeks ago
Great experience with Duliban ins. Brokers, fair price and June got me on the road super fast, highly recommend .
Damian is a legend! He had my new cars policy complete in minutes, and at 1/2 the cost of my previous company’s quote. 10/10 recommend!
Fred Ruhe
2 weeks ago
Amy was polite friendly and very professional while dealing with my insurance needs.
Tou Mosh
2 weeks ago
Yvonne Hudson helped my wife and I on our policy changes. She suggested changes which made a lot of sense and saved us money. She was fast and prompt. Fully recommend her. Thanks Yvonne.
Sarah
2 weeks ago
Ryan Gosnell at Duliban was extremely helpful in securing insurance for me. He is highly professional, consistently prompt in his responses, and took the time to ensure all my needs were thoroughly addressed. He made the entire process smooth and stress-free. I would highly recommend him to friends and family.
Les Pall
2 weeks ago
Excellent care, quick to solve any issues and Yvonne was very curtious and made the whole thing painless....
Laurie Goulding
3 weeks ago
Very helpful. Explained all my options.
Marc H
3 weeks ago
Sheri and the team are amazing. Duliban has always come through with helping us with our insurance needs. They make the whole process easy and professional. Sheri is outstanding, I’d ask for her as a new client. She’s one of the best customer representatives I’ve ever worked with and she has saved us thousands on insurance.
I had the pleasure of working with Damian from Dublin Insurance and was very impressed with the level of service he provided. He was responsive, knowledgeable, and able to secure an excellent rate for me as a young driver. He took the time to answer all of my questions thoroughly, presented multiple options, and made the entire process efficient and seamless. I would highly recommend his services.
Daniel Roach
3 weeks ago
Alex Shortridge was very helpful with my question. Prompt with her reply.
Daniel Bain
3 weeks ago
Would highly recommend working with Amy. She was incredible and very straightforward when working together for insurance for a vacation property. Would work with her again and recommend!
Stacey Harris
3 weeks ago
Damian was amazing and so helpful. He spent time getting me the best deal and even added new tenant insurance. I recommend anyone and everyone using his services
Mike Doyle
3 weeks ago
Damian was very thorough and helpful in reviewing my policies. He was able to find me some savings. Thank-you.
Papi Shampoo
3 weeks ago
I had an excellent experience with Lisa Brant. I will recommend her 100% thanks for everything
Bob Park
3 weeks ago
From start to finish Amy was prompt, professional , informative, I have already referred her to others…highly recommend!
Nora Scott
4 weeks ago
I would highly recommend dealing with Duliban Insurance . Amy was very professional and efficient in finding me property insurance! She made it a positive experience .
A B
4 weeks ago
Great experience with Duliban Insurance! Lisa was incredibly helpful and managed to save us hundreds of dollars on our home insurance while still getting us great coverage. She was professional, responsive, and made the whole process easy and stress-free. Highly recommend Lisa and the team at Duliban Insurance!
Anna Seifried
4 weeks ago
Damian was very helpful in getting me a cheaper car insurance rate!
Colleen Meade
4 weeks ago
Damian is amazing he has helped me out so much as well as all the Duliban team. Damian was able to get me an amazing quote and able to make my payments simple and easy. Took one stress off my back and if I could give him a 10 star rating I would
Tyson Creed
4 weeks ago
To Mallory Crossman from Duliban insurance for her exceptional service and her great effectiveness.
Kevin McGrath
4 weeks ago
I’ve been with Duliban for a couple of years. Always friendly, always efficient. Senanya is a fantastic agent and solved my concern quickly and stress-free. Will continue to use them as my insurance brokerage. Highly recommend.
Dustin S
4 weeks ago
I am very glad I discovered Duliban Insurance Brokers. Damian offered exceptional service, quick responses and better rates than I could find elsewhere. After being on hold for 90 plus minutes to speak to a representstive with my previous insurance company, and constantly increasing rates for no reason, I knew I needed to find an alternative. Thank you to Damian and the Duliban team for delivering the best insurance coverage for my family at a great price!
Reed Taylor
4 weeks ago
Damian is super friendly and helpful! He worked with me to help get a much better rate on my insurance. I'd highly reccomend Damian to anyone!
Terry Byam
4 weeks ago
Damian was extremely helpful and pleasant. Would highly recommend.
Michael M
4 weeks ago
Damian Poznanovic was a great help with finding the best deal possible for my insurance needs.
Wilma Eichler
4 weeks ago
Sananya did a great job.
It was done very quickly and without any complications. Thanks to Damien!
Angelo Alaimo
1 month ago
Excellent customer service. Very informative and helpful in the explanation of all details regarding all our needs. So glad that I was referred to Mallory Crossman at Duliban. She has exceeded all my expectations. Mallory's knowledge and professionalism is greatly appreciated!
Yee Wai
1 month ago
Ms. June Sabo at Duliban is knowledgeable, helpful , courteous and she promptly responds to questions and emails. She makes getting insurance quotes and completing paperwork a less time consuming and stressful process.
Lucio Ferrara
1 month ago
Hilary was awesome in helping me find auto insurance! She found me the absolute lowest possible quote even when compared to the same company from other brokers. Any questions I had were swiftly answered. Thank you to Hilary and the team at Duliban Insurance Brokers!
mack ragman
1 month ago
Hilary Phelps is the best!!! Would recommend her to everyone from now on.
Shaun Mahood
1 month ago
Amy ,was amazing this morning helping me , she is quick , she is a professional and such a super nice person !!! Thanks again
Aalay Padd
2 months ago
I had the opportunity to work with Lisa Brant regarding my home insurance. She was highly professional and thorough in explaining the quotes, and I was able to save a significant amount compared to my previous policy. I would definitely recommend reaching out to her if you're looking for excellent service.
lise Arsenault
2 months ago
I recently worked with Mallory Crossman for my car insurance, and I was very impressed with the service I received. She was both professional and personable, which made the whole experience easy and comfortable. She took the time to explain everything clearly, answered all of my questions patiently, and made sure I understood my options. I never felt rushed, and her friendly manner made what can sometimes be a stressful process feel simple and reassuring. I truly appreciated her knowledge, efficiency, and genuine care in helping me find the right coverage. I would highly recommend her to anyone looking for excellent insurance service.
Tom Namestnik
2 months ago
Alex Shortridge was responsive and pleasant to work with. Great service, thank you.
Donna Lucas
2 months ago
Very good service and fast thx
Filip Gandzi
2 months ago
June is efficient, knowledgeable, and made the entire process smooth and stress-free. Highly recommend for anyone looking for reliable and professional service!
Cody
2 months ago
Joseph and Alex were great in the process of getting me insurance for my vehicle. I recommend reaching out to duliban if you have any insurance needs.
Brynna Taylor
2 months ago
Senanya was amazing, she solved all of the issues before we even discussed them in depth, which was such a relief. She answered all of my questions and got back to me incredibly quick. Thank you for your help Senanya, you made my day go so much smoother!!
Larissa Grebenkov
2 months ago
Hilary was very professional and very helpful. Provided a great assistance and through quotes. It was done fast and efficiently.
Lucas Vandendool
2 months ago
Alex shortridge was very helpful and quick with response time
Thank you for great customer service, Rebecca. I'm greatful after many years of business together, as a senior, the care was excellent. A long time customer, totally satisfied.
Patrick Deshwal
3 months ago
June was fantastic to work with, explained everything with great detail and got a great rate.
Ray Ellis
3 months ago
Amy was very easy to deal with met my requirements easily and in a pleasant and friendly manner.
Barbara Colbey
3 months ago
June Sabo cut our car insurance costs in half with the same and some better benefits.
Yonatan Samiel
3 months ago
Amy Brown is a very talented person, she's the best
Janette Holtzman
3 months ago
June was a pleasure to talk to. She set everything up for me and made sure my insurance was in place on the day I picked up my new car. Easy process and friendly service. Our family has been happy clients of Duliban for many, many years!
Helena Vis
3 months ago
Working with Duliban makes getting insurance so easy, and June has always been so helpful and quick! I would definitely recommend!
Joleigh Spadafora
3 months ago
Amazing people, so thoughtful, passionate, patient and great to talk to. They did great work finding me a great insurance for home and auto.
Christian Combes
3 months ago
Have been been dealing with a broker by name of Alex Shortridge. Very attentive and willing to go the extra mile in order to help me attain the best kind of deal with my insurance. The professionalism and attention to my requirements has been above expectation. I managed to get a quote via Alex @ Duliban which saved me aprox. 50% compared to my original insurance company provider. I can only hope, and expect that dealing with smaller & more personalized insurance offering companies, the service (when needed for claims, or ad-hoc) be equally satisfactory. Look forward to a long and stable relationship with my Broker and/or new Insurance service provider.
I was shopping for the insurance more than a year but I come a cross with the lady name Alex she’s amazing she promised me she definitely get mes better quote regardless my situation and she did it she talk nice smooth and polite I appreciate her I will definitely recommend my friends to her if they need insurance thank you Alex shortridge
Janice Carr
3 months ago
Like everything that Alex has set up for me.
Emil Bistrian
3 months ago
My experience with broker LISA BRANT was very good.She give to me profesional information i needed to find a competitive rates.The services was friendly,fast,eficient with good result.I recommend with pleaser this Duliban company and in special broker LISA BRANT.Thank Lisa.Emil from Kitchner.
Robert Fulton
3 months ago
Hello I have been a Duliban client for years. Recently I was doing business with Alex Shortridge and I must say I was impressed with her attention to detail in providing all the information that was required to add another property to my current profile. Also I might mention her custom service skills were excellent. Thankyou Alex Best Robert
Jess Park
3 months ago
I worked with Amy Brown, and the experience was very positive. She was very responsive, knowledgeable, and easy to work with. Highly recommend!
Chris Mazzuca
3 months ago
I had such a great experience working with Hailey-Jane at Duliban Insurance Brokers. Her communication was honestly the best part of the entire process. She was quick to respond, clear in her explanations, and always kept me in the loop. I never had to chase her down or wonder what was going on. She made everything feel easy and straightforward. You can tell she genuinely cares about doing things properly and making sure her clients feel comfortable and informed. Professional, responsive, and incredibly reliable. I would absolutely recommend Hailey-Jane to anyone looking for top level service.
Hector Benavidez
3 months ago
Mrs. June was very helpful looking the best insurance for me thank you.
Travis Connors
3 months ago
Called in to have a change on policy with the help of Hailey-Jane Hyatt service was outstanding 5 star for sure
Henry Ngo
3 months ago
June was fantastic to work with! She managed to get me a very competitive rate that beat out my previous provider. The transition to my new policy was seamless, and she handled all the paperwork and specific effective dates perfectly. Highly recommend her if you’re looking for great coverage at a better price.
Irene mackenzie
3 months ago
Great service and very knowledgeable. Worked to get me the best price. A pleasure to deal with! Thanks Mallory
C Vdberg
3 months ago
Lisa Brant was a great help and saved me lots!
Wendy Priolo
4 months ago
Ryan answered my email promptly. Very professional. Thank you
Shay BK
4 months ago
As a new homeowner, I had lots of questions and Lisa made everything simple and easy to understand. Lisa was quick to respond and took the time to address all my concerns. Great experience overall! Thank you again
john costa
4 months ago
June saved the day once again. When our previous insurer accidentally canceled our policy and refused to reinstate it, June arranged new coverage for our home almost immediately. Everything was handled quickly and smoothly. Highly recommend June and Duliban Insurance. John & Carol C.
Vince Azarnush
4 months ago
Great brokerage. Ryan Gosnell was very helpful!
James Peacock
4 months ago
Hayley was excellent very friendly and thorough I was really pleased she certainly made my day.
Melissa Harker
4 months ago
June Sabo provided me with so many options when changing our auto and home insurance from TD. In the end, she saved my family close to $5000/year by going through and assisting with the selection of a new provider. June went above and beyond. Very pleased with choosing Duliban and working with June. Thank you.
Jose Guzman
4 months ago
Great experience Mallory Crossman make the process of getting insurance for my car and tenant package easy and very professional. Thanks so much.
Rintin Brooks
4 months ago
I could not be more grateful for June's 5-star service in finding us the best policies and prices within an unreasonably tight timeline. Moreover, June should be an insurance-for-dummies instructor. I learned more in three days from her clear, cogent explanations than I had ever understood in my 36 years of being insured. She shared her expert knowledge of a baffling industry to help me navigate within it not just now, but in the future as well. For example, she is the first to ever explain that if I have an at-fault collision with an insurer who offered first-incident forgiveness, but then I leave that insurer for another (within x number of years), the forgiveness doesn't carry over to the new insurer - and boy howdy, the new insurer does NOT care how minor the collision or how many decades of perfect record preceded that one at-fault. This and other invaluable information she taught me will help steer my insurance decisions forever more. Thank you June!
Corrie Briscoe
4 months ago
Tia is incredible! She’s excellent to deal with. Quick replies, knowledgeable and easy to work with. The company products are always priced competitively. I will continue working with them for a long time to come.
Kristina Farnan
4 months ago
June was absolutely fantastic. She got me a more competitive rate for high risk insurance than any other broker I have spoken to in the last few months, within 30 minutes of her doing my quote. Very friendly, excellent customer service and very knowledgeable. Highly recommend using her!!
Skye Hanna
4 months ago
I was recommended to try Duliban and I'm very glad I did. Amy Brown has been incredible and has made sure that getting my new car policy has been easy to understand and not overwhelming like it may seem in many cases. It is nice to have someone in your corner and feel personally taken care. Amy responds quickly and is very friendly. I highly recommend!
Kansas Fargnoli
4 months ago
Customer service was amazing! Hailey-Jane Hyatt was very kind, easy to work with and fast to get everything done for me. Love it!
Julie Luth
6 months ago
It was my first time getting insurance on my own and I have had nothing but impeccable service from Duliban! Their team is communicative, kind, and genuinely care that you get the best rates. Huge shoutout to Warren D for being such a great broker and for being so patient and helpful!! He’s so wonderful to talk to and made sure I had all the info I needed and got the right coverage with the best rates! Also, shoutout to Ashley C for getting me in touch with Warren! I would 100% recommend Duliban to anyone!
Moksh Sharma
6 months ago
Warren provided me with excellent service, he moving like a MVP
Jennifer McNeill
6 months ago
I’ve been with Duliban Insurance for a while now, and I’ve always had great experiences. Sheri Rodrigue and Warren Drake are both fantastic to work with — professional, friendly, and quick to help with anything I need. They also run a monthly referral contest, and I actually won $1,000 recently for referring someone! Highly recommend them if you’re looking for reliable insurance broker and excellent customer service.
EASYLOVE _
6 months ago
This review is a very long time coming, My original plan was to write this when my first payment came out, I already paid for the first payment before it even happened. Forgetful lol With this in mind, I apologize Alex Shortridge for the wait she was genuinely one of the most patient people I have ever had the pleasure of working with, I had many confusing questions that she answered and reworded her answers to help me better And throughout the process of me trying to find a car, she made the process of getting quotes super simple and easy All around the experience I had with this human being was excellent Frankly, that word doesn’t carry enough power to explain how happy I am with her work As you can tell, I am happy with the service Thank you for making this process less confusing for me Alex!!
Nancy Sinke
6 months ago
Anya was very good to work with! She was always quick to respond and had the HSA set up very quickly.
Eric Guenette
6 months ago
Thanks Todd for your help a few weeks ago in finding another car insurance that was much more affordable. Your quick turnaround was appreciated. Sincerely, Eric
Joshua Cottle
6 months ago
Rafael is the best. Really fast responses and always super helpful, he has been extremely patient with my finding a new truck. If you need help with auto insurance, I would recommend him without a doubt.
Razvan Iftime
7 months ago
Great customer service !
LouAnn Leon
7 months ago
Agent Alex Shortridge was very fast, knowledgeable and efficient. It was a pleasure dealing with her
A B
7 months ago
I had a great experience with the insurance sales team. They were professional, patient, and took the time to explain every detail clearly. Amy Brown made the entire process smooth and stress-free, ensuring I got the best coverage for my needs. It’s rare to find such genuine care and efficiency in customer service — highly recommended!
Nick Fragis
7 months ago
Alex helped me get a great quote over the phone within minutes highly recommend.
Rodah Ncube
7 months ago
Alex is the best. She was a pleasure to deal with. My CAA membership gave her problems to apply to the quotation even after a few attempts talking to the CAA. She took it upon herself to make sure that I got that discount in a fast and timely manner. She is just a pro. Thank you Alex for your efforts. God bless you always.
Chris
7 months ago
Amy from Duliban Insurance was very helpful with setting up my new insurance policy. She made the process seamless while explaining all my options with great detail and clarity.
Tom Chire
8 months ago
Thanks to Alex Shortridge and the team at Duliban Insurance Brokers for their work in putting together our automobile insurance package so quickly on an emergency basis. (A miscommunication between the insurance agency, ourselves and the Broker lead to a very scary situation of almost being uninsured). Thank you Alex and Duliban for coming to our rescue!
Lindsay Glennie
8 months ago
Highly recommend! Lisa was amazing, she made getting both my tenant and vehicle insurance completely seamless. Through a move, a name change, and a stressful time, she handled everything with care and made it all so easy. I can’t sing her praises enough.
Barry Isaacs
9 months ago
Alex (Alexandra) Shortridge is AWESOME…777 ‘Stars’ out of 5…friendly, efficient, caring, helpful, reliable, & on & on. If anyone is looking for an insurance company, you’ll never find anyone BETTER to work with + help U than Alex…no doubt about it, everybody!😀
Demir
9 months ago
Alex Shortridge was amazing, got me the best quote as a high risk driver, was very kind and communicative and went out of her way to reply to my outreach outside usual office hours which was super helpful. Recommend!
Lesley Corvetti
9 months ago
Amber has been fantastic to deal with. Very knowledgeable and professional!!! She was happy to answer my questions and concerns.
Taylor M
9 months ago
I had the pleasure of working with Alex S., who was a huge help! She was quick with replying, courteous, patient, and very knowledgeable with questions related to car insurance. Highly recommend!
John Klein
10 months ago
We chose Duliban Insurance Brokers in Welland (after having seen their high ratings on-line) to enquire about car insurance for a family member. From the initial walk-in contact we had with their receptionist, to the follow-up, we have been impressed! We received a response from their Senior Personal Lines Producer, Amy Brown, that same day and she was able to secure excellent rates immediately. She has worked for us in a very timely, efficient manner for which we are very thankful. We would highly recommend this company and, specifically, Amy!
Wayne Taylor
10 months ago
Just a pleasure to deal with this company. Thanks Jhonny!
Pam Taylor
10 months ago
Amber is incredibly knowledgeable, courteous, organized and just goes that extra distance for her customers. My experience with her was outstanding!
Char Mander
10 months ago
My insurance experience has not always been the greatest. Mostly for faults of my own of which I have definitely paid the price for. This year, my tickets were to fall off my policy which I was looking forward to saving some money each month. I was in touch with Rafael Aparicio quite a few months ago to see when this would occur. He told my July, which brings us to this month. I reached out to Rafael and he was ready with all the information I needed about my renewed policy and new charges. The downfall was that the price decrease wasn't anywhere near what I expected which I was super disappointed with. I asked Rafael to look into it and he did. I was nervous at first because i wasn't receiving a fast reply from him like I have before...meanwhile he was just busy working hard to find me an EXCELLENT new option. When I tell you ... Rafael genuinely changed my life with what he was able to do. Without his hard work on my policy, I would not be able to save as much as I am projected to. In this day and age, that is a huge help and I still can't believe it. I am just over the moon about it. Rafael has been quick to respond, extremely patient with my questions and an absolutely pleasure to deal with. 10/10 customer service. Thank you so much, Rafael and Duliban!
Arglatina
10 months ago
I recently worked with Breanne N. from the Grimsby office, and I couldn’t be more pleased with the service I received. Adding vehicles and insuring younger drivers can be quite challenging and expensive, but Breanne as well as Rafael were absolutely fabulous throughout the entire process. Her professionalism and helpfulness made all the difference during this complex situation. I highly recommend Breanne at Duliban Insurance Company in the Grimsby office to anyone looking for an exceptional insurance broker!” Andrea D 😊
Michael Elliott
10 months ago
Very helpful in getting me the best possible deal
Lenny Evans
10 months ago
Amber was very helpful and knowledgeable and worked through my issue quickly.
Niki
10 months ago
Emily was so sweet and helpful! I had quite a big issue and she fixed it right away. Thanks again!!
Lisa is fantastic! Great CSR. Super satisfied with what I needed up with!
Chantal Cote
11 months ago
I had such a great experience working with Alex Shortridge at Duliban Insurance! She truly went above and beyond—taking the time to carefully explain everything, answer all of my questions, and make sure I fully understood my options. She found me the best deal for my situation, and I genuinely felt like she had my best interests at heart the entire time. I’ve dealt with many brokers in the past, but Alex stands out by far. She’s knowledgeable, incredibly friendly, and made the entire process feel easy and stress-free. If you're looking for someone who’s honest, efficient, and truly cares—Alex is the one to call. Highly recommend!
Maria Orlando
11 months ago
I sent an email to whom I thought was the agent handling my account this morning. I received a call back message saying the agent was no longer with the company, please remove her name, and call back to the office. When I did, the call bounced around until I received an automatic message requesting I leave my number and I would receive a call back after agents had finished with other clients. I waited by the phone and did receive a call, but they hung up. Now it is a few hours later, and still no return call or an email. At first I gave a one star rating for the poor customer service. The company may be located in a small town, but the service is big town business. The next day I was very surprised to receive a call apologizing for the mix up and my issue was resolved quickly. I changed my rating to four stars; "the squeaky wheel gets the grease."
Shawn Bonville
1 year ago
Hilary was very responsive and got me a great price within a short time period. She was very respectful, and congratulated me on my new vehicle! Very happy with this insurance agent and how I was treated.
muwanguzi emish
1 year ago
I just wanted to take a moment to sincerely thank Hilary Phelps for all your help in securing insurance for my vehicle. Your patience, professionalism, and attention to detail truly made this process smooth and stress-free. I especially appreciate the time you took to walk me through every part of the package and ensure I understood all the details. Thanks to your efforts, I now have coverage that not only fits my needs but is also affordable. I genuinely appreciate your dedication and support—you're truly a pleasure to work with!
Guy 1
1 year ago
I appreciate the personal service from Todd Minor. A quick phone call resolved my concerns. Thanks Todd.
Shiham Ghouse
1 year ago
Great experience dealing with them, huge shout out to Hillary Phelps for the execution of excellent customer service
Elijah Songcuya
1 year ago
We were first in contact with Lisa B., she was the first agent we spoke to over the phone before we were transferred to another representative to finalize everything. Lisa provided a quote that was well within our budget (even cheaper than we were expecting) and had every coverage we were looking for + more. She answered our numerous questions in detail through email in less than 24 hours! Amazing service from the Duliban team!
Devon L
1 year ago
Called in to Duliban about switching over insurance for my Model 3 and in under an hour, Holly had my quote, a great competitive price and even went over additional ways to save some cash through the EV society. Really great experience all the way from contact to signing. Would highly recommend.
Holly was great to work with, quick and easy!
taman caur
1 year ago
I experienced Holly from this insurance she’s wonderful helping me with each and everything…
Kevin Taylor
1 year ago
Always a great experience with Duliban Insurance! Tia Balint was fantastic in helping me with a last minute change and saved me a few bucks too! Highly recommend!
Guy Sheppard
1 year ago
Once we got organized, everything was smooth.
Todd and Holly were great! They were very quick to get me a quote and they facilitated the paperwork to make the process smooth!
Tom Morrison
1 year ago
The key to fantastic representation by your home and auto insurance broker is quality service. We have dealt with Todd Minor for about 20 years now, both with a previous firm and now with Duliban. Todd has always been tremendous...providing us with what we need and then following up with regular reviews and exceptional service. Being available for a quick call or email when you need something...a change...a claim... is so very important. That level of service and knowledge has confidently allowed us to refer multiple clients to him and his firm over the years trusting that they will not be disappointed.
Chris Carter
1 year ago
I called Holly Moore at Duliban Insurance for a quote. She was really help let me know all the extras I was missing but never push anything on me which was wonderful. The pricing I got was very impressive so I'm now with Duliban Insurance.
Quick and thorough communication with Holly Moore. She is so lovely, patient, and helpful. I had so many questions and she had all the answers.
Todd _
1 year ago
I have had the great pleasure of dealing with the extremely helpful and caring staff and agents with Duliban Insurance. In particular, Todd Minor has always gone above and beyond the call of duty when it comes to his caring patience and time he puts into helping and working with clients. I couldn't see any other insurance brokerage I'd want to have my policy with than Duliban.
Lauren Lucyk
1 year ago
My car insurance broker Todd Minor is very thorough and explains things very well. Thanks for all your help Todd!
Jason Pigeon
1 year ago
I had the pleasure of working with Todd Minor today to add a new vehicle to our policy. Todd is very knowledgeable and has always been there to answer any questions and provides recommendations to ensure we are getting the most competitive prices for the coverage we need with our growing family. Always a pleasure to deal with Todd.
Alain Mantha
1 year ago
Had a great experience with Warren, he was very helpful and knowledgeable.
Karen Medvic
1 year ago
I called for a quote for a vehicle for our daughter. Todd took the time to explain our options and worked out various prices so we could make our decision. Thanks as always Todd for your expert advice!
I’ve dealt with Todd for many years at Mason, and now at Duliban. As always his customer service goes above and beyond. I highly recommend him if you’re looking for all of your insurance needs! Thanks so much! -Mackenzie
Riley Sauve
1 year ago
Holly was awesome, she was quick and efficient in getting us the best quote possible! Definitely will recommend to anyone who asks where I got my insurance
Ann Chisholm
1 year ago
As my insurance (auto and car) needed renewal, I wanted to compare rates and products. On the recommendation of a trusted relative, I contacted Duliban Insurance brokers and am delighted with the result. I dealt with Hilary Phelps who attentavly listened to my needs and found me a product which not only saves me money but meets my expectations. Hilary was a true professional - knowledgeable, respectful, honest and kind. I would highly recommend Duliban Insurance Brokers.
F H
1 year ago
Hilary was tremendous help. Prompt and attentive service!
George Bajoon
1 year ago
I had the pleasure of dealing with Holly Moore who was very prompt in getting me new Home and Auto quotes. Holly followed up with me exactly one month before my renewal with mu other provider and was able to secure me much lower premiums than my current renewal offer. Highly recommend!
renee plentai
1 year ago
Had the pleasure of dealing with Todd at Duliban Insurance. Was nice to have the personal one on one without machines doing the work!! He was very helpful with getting me the best price for my insurance needs! Highly recommend !!
Mike Fulford
1 year ago
Holly was great to work with knowledgeable helpful and efficient Would and will recommend her and Duliban
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