Your business is our business.

Very responsive to my request, will definitely be shopping more insurance through Duliban’s

I make an appointment yesterday for today to call me. And on time to call me. Just quick question and and we done! He just asking my VIN # and VOID cheque now in 10minutes I get my car insuranceThank ti Warren who assist me

Amy was great to deal with. Has helped me out a few times with my insurance needs!!!!

Great service, efficient and friendly!

Great service provider. I been with them more than 2 years

Warren was extremely kind and very helpful in saving a lot of money per month transitioning from my current insurance company And finding a great option with better reviews at a lower rate, highly recommend

June was an amazing help and very patient and courteous with me every step of the way. I cannot thank her enough for her help in securing me the lowest price possible on my car insurance.

Amy was quick to respond, gave me a fair quote and had everything done efficiently.

It takes exceptional service for me to post a review, but I absolutely owe Hilary Phelps at Duliban Insurance a double thumbs up for the outstanding service I recently received.I was despairing over a recent decision to purchase a "new to me" Tesla Model 3 after receiving outrageous quotes for insurance from my own and countless other insurance brokers. Yes, I heard the reports about how expensive they are to cover.... and ultimately received the sticker shock...... However, in a one last shot effort, ' contacted Hilary who provided me with not one but several outstanding policies that were a fraction of the cost of all the others. I really don't know how she did it but SOOO relieved.Like others, appreciated her prompt follow-up and super friendly cordiality during our discussions. She even had the patience to indulge me in inane banter about my family members while listing them on the policy. The efficiency of the transaction was almost stunning ...... this work would typically take numerous calls and days of waiting with other brokers I've dealt with. Many thanks and kudos to you Hilary!And I hope many other Tesla owners will soon discover what a hidden gem you and Duliban are after finding their way to your door.

Shout out to Duliban Insurance. I've been a customer for over a year now and the service is always great. Special shout out to Tia Balint who took care of my most recent policy changes very professionally and quickly!

I had the best experience at Duliban! Fast, efficient and friendly service. Very professional and so very helpful! Thank you Hilary!

It was a great experience quick and simple with no issues whatsoever with getting set up with them

Fast, efficient and friendly. Thx

Quick service from Duliban team , Bryana was great.

We just became part of the Duliban "family". June was very helpful and professional in putting all our requirements together completely and in a more than timely manner! Refreshing to deal with someone who "can" instead of "can't"... and LOCAL.

I dealt with Amy for my home and auto insurance. She was super helpful and a pleasure to deal with. She helped me get a very reasonable rate and the communication throughout the entire process was great. Very happy with my decision to contact Duliban.

Todd Minor took the initiative to contact me to offer me a quote for car insurance and was very efficient and customer focused on setting up the transfer of my policy. Very friendly fellow.

Hilary Phelps is amazing she was great help in finding me the right insurance and easy to talk to so if you are looking for someone to point you in the right direction ask for Hilary

Todd was very responsive. I appreciated his positivity and accuracy.

Very helpful with finding my first car insurance company 🙂

She found us the best rates,She was kind and very helpful! We would recommend Amy !

I dealt with Todd Minor, he made the quote process very easy, i switched insurance companies and saved money each month. Thank you Todd.

Excellent prompt service , greatly appreciate that. Amy Brown processed the application efficiently and replied our emails and calls super fast. I am a happy customer.

I have been nothing but impressed and thankful for the help from Jess & Hilary. I started a business 4 years ago in the beauty industry then recently bought a pre existing business and they have been nothing but amazing with questions, responding and giving me all the information I need. The biggest thing I'm most thankful for is their patience , as taking over a business has its learning curve i've felt very at ease and not shy when asking my questions. Thank you for making this transition for me a lot easier I appreciate you both!

Very kind and super helpful

Received excellent service from Amy Brown in setting up auto insurance - thank you!

Finding the right insurance is stressful to say the least, after calling several providers Lisa from Duliban Insurance made this process incredible easy! Even working after hours with a public holiday to make sure my insurance was all sorted for my new vehicle! She was recommended to me from a friend and I can see way now, she truly made the process seamless and was able to answer all my concerns! Highly recommend!

Bryana was amazing in so many ways. Getting insurance for my vehicle is another step in getting my life back on track. She helped me by listening to all that I had to say, even when it wasn’t necessarily related to providing insurance. Bryana gave very personable non-judgemental support in so much more than providing insurance. She also explained things that I have never known about insurance (I’ve been a driver and had insurance for many years) in a comprehensive and patient approach. When I talk to someone who is providing service and it feels like talking to an old friend, I know that i can feel confident and assured that they will look out for my best interests! Great vibes, great conversation, and I feel so happy instead of scared and unsure about getting back in the road. Would recommend her service to ANYONE!!! Thanks Bryana

Hilary was amazing to deal with and made getting insurance a pleasure for once. Communication was clear and strait forward and we were provided with great insurance for as good of a price as you can get in Ontario.

Great work, fast and excellent service. Thank you

A friend referred Duliban to me when I was looking for auto insurance. I had a wonderful experience working with Bryana…she was so pleasant and knowledgeable during our interaction. From the moment I called, I was greeted with happy sounding people…people who obviously enjoy their role with customer service. Thank you again and I will highly recommend your services.

My experience in dealing with Hilary to set up a new account with Duliban was great. She was incredibly helpful and quick to respond. She was patient with the little bit of back and forth while I decided what to include/exclude for my Auto insurance as well. Very different from my previous supplier who didn't seem interested in client retention at all.

Wonderful service! Quick responses and saved me a lot on my policies.

Helpful and kind! They were able to find me insurance coverage that reduced my monthly fees by over 30% while adding even more coverage!

I'm taking my time to appreciate Michelle Graham she's amazing very professional over all an amazing person thank you for making my experience easy and super fast I hope you have an amazing day

Amy was very.Nice and helpful where I can honestly say just made my day that much easier. Thanks so much .

I would highly recommend Duliban. Hilary was thorough and took the time to explain everything to me. She made the process of switching our insurance so easy and painless. Plus she got us a great rate, saving over $100 a month compared to our old company.

Was good and quick. Got me driving.

I had to drop off some papers and stopped by the office in Fonthill. The staff were so friendly and helpful. Just good, real people helping others to meet their insurance needs. Thanks folks!!

Brandon was very helpful at Welland location

Hilary Phelps is a dream to deal with ! She needs a raise ! Thanks for all your help and patience Hilary!

Duliban has been my broker of choice for years and with every interaction my experience has been amazing. The staff are friendly and address any communication very quickly and efficiently.

Amy at Duliban was a pleasure to work with. She was able to get a quote for me and set up my insurance quickly and efficiently. She made what could sometimes be a painful process super easy.

Hilary was great! Quick easy and efficient!

I have been quite disappointed with several of the staff at this insurance broker, but Maria Fonseca was excellent in her role and provided unexpectedly efficient and friendly service. I would recommend asking for her if you want to be very satisfied.

I called Duliban to see if they could give me a better rate on my car and home insurance. I was contacted by Amy Brown, she is awesome cut my insurance in half, plus she is patient and follows up to make sure everything goes smoothly. Highly recommend Duliban insurance and Amy to get you the best pricing. Thank you

Very Responsive and helpful

Warren was awesome at getting me a policy for my new ride! He explained everything thoroughly and answered any all questions with confidence. I cannot recommend him enough. Duliban has been amazing to deal with.

Tia Balint from Duliban Insurance is a zealous advocate for her clients as she helped me save around $75/month at the time of my renewal. She also made the entire process very seamless and easy. For this reason I am choosing to stick with Duliban insurance for as long as possible.

Todd Minor helped us immensely with lowering our yearly insurance costs for auto and home. Everything was done quickly and efficiently. A pleasure to work with. Worth the switch everyone!

Great insurance broker. They address your needs quickly and professionally.Thank you Brandon Ermacora great service.

Amy was absolutely great. Made things fast and convenient for me so I could get everything I needed done in 1 day

Jane Hanna was polite and prompt in responding to my inquiries and vehicle insurance required changes. She is always a pleasure to deal with. Richard Jacob

QUICK TRANSPARENT AND ACCOMODATING

At 77 years old I have been through many insurance companies and brokers. My last company was (I don't want to be in trouble for saying their name so here is something that sounds like them) "INTOUCH" Insurance. After years of being with them I begged them to lower my rates which were starting to skyrocket even with no accidents, claims or tickets. They said "no we can't do anything and you're getting our best rate". I did some research and found Duliban Insurance Brokers. I read them line by line my "Intouch" insurance for both my car and home. The agent said to me "how about $823.00 less than your paying now for the same policies?". I've been with them ever since and never looked back. There's only good things to say about "Insurance That Feels Like Home". My Customer Service Professional this year was Tiana (Tia) Balint. What a truly wonderful smart young lady. She treated me like a family member. She made my day! When dealing with someone as knowledgeable as Tia, she made my insurance purchase more of an adventure rather than a chore!

Shopping for insurance is never fun but Amy made it so simple and was a tremendous help. Can’t thank you enough Amy!

We contacted this insurance broker and were assigned to Amy. We needed home insurance ASAP (we were closing on our house the next day) and were getting quotes for $250 per month. Amy was able to help us quickly and get us a quote for $140/month! Thanks Amy, you helped us out and relieved a lot of stress.

Danielle is amazing. She helped me understand all my insurance needs and she was very patient.

My wife Janet Stewart lost her son due to sudden death, the last 7 weeks have been very stressful. This company would not cancel his insurance and keep sending over due letters Maybe try having some compassion not just (that's the way we do it). After my reviewAdam Duliban did respond to my wife and went above and beyond to help her in this situation to solve this very delicate situation she was going through. It is good to see that someone really cares about the client Lesson learned

Amy was great to work with! She provided me with a great quote that I was comfortable with and she had a very friendly manner. She was super helpful when I was in a crunch to find insurance in a timely manner.

Very helpful..got my documents emailed immediately. Thank you

The people that work in this office in Beamsville are incredible. They helped us navigate a claim and were kind and compassionate while we were distressed. Sheri you are awesome!!

Looking for a face to face quote for both house and auto insurance and dropped in to Duliban insurance on King St in Welland. I was quickly introduced to Amy Brown and we went to her office. Amy was very knowledgeable and professional in providing the information that I was looking for. There was one piece of information that I did not have and she could not retrieve electronically. She promised to get the information and send to me electronically which she did. My follow up questions were responded to quickly. Of the quotes I obtained Duliban were the best. I will be purchasing my insurance with Duliban. Amy has also informed me of their on line portal which will provide me quick access to my insurance need needs such aa online filing of a claim should the need arise.I would not hesitate to recommend Duliban Insurance agency and the services of Amy Brown for your insurance needs.

Best insurance brokers around made it super simple and easy. Had the pleasure of dealing with June and she made the experience simple and smooth.

Hello Friends and fellow insurance seekers. I am here to tell you that you will be making THE choice that you are looking for in an insurance company. As a new customer with DULIBAN, I have the pleasure of understanding all I need to know about how to be safe on the road, with Duliban’s wonderful agent JUNE SABO. She helped me with all my questions before I even needed to ask them And More! June is the type of person who lets you feel you have made the right choice and know you joined a friendly family who cares about their customers. Very fair rates. Easy conversation. And always there when you need help. Thank you JUNE, and all the team at Duliban for getting me out on the road safely. Brad Beachin, St. Catharine’s, Ontario, Canada.

Maria was professional and knows her stuff.I am completely satisfied and would recommend her to my friends and relatives.But I think you need to change your phone answering system as well as the VOIP . Not up to Industry Standards.

Worked with Duliban to get the best and most affordable home insurance policy. Amy was great to work with and made it a quick and easy process to lock in our new home insurance!

I and my wife have been clients of Todd Minor for more than 15 years. We now have Maria Alvarez filling Todd's shoes We wanted to say that although we miss Todd Maria has done an excellent job in looking after both our auto and home insurance needs. Thank you for going the extra mile for us Maria

Very easy to work with

Warren was very helpful and answered all my questions. Thank you for the support.

I had a good experienceThanks for your helpHenry

Amy Brown was very helpful and advised me about my insurance needs. I started two policies with the company.. one for my dwelling and the second for my sailboat. I have two automobiles that will require new policies when the existing ones expire.

Jane Hanna was absolutely accommodating and so very helpful. What would have taken me forever, took her mere minutes and I'm so appreciative of her time and pleasant demeanor. Thanks, Jane. You're wonderful

Jane was able to help me to the best of her abilities and set me up with an insurance plan later this year which will give me more savings.

Bryana was very helpful and well informed in helping me find a policy that was suitable for me. She is very professional and I would highly recommend her.

Hilary made getting affordable car insurance quick and easy, I would highly recommend her to anyone in the market for any insurance.

Very pleased with the service ,and also getting everything done promptly. Very satisfied .CheersDan Kring

Dealing with June from Duliban insurance has been a great experience. I would recommend anyone shopping for insurance to give them a call.

Great service! Andrew is extremely helpful!Thanks team.

June was very thorough. Spent a lot of time with me going over different options of different policies and did not rush through any of it at all. We are incredibly happy with the customer service and the rates that we were given.Thanks June!

Very pleased with the policy Hilary set me up with. On a personal level, Hilary is polite, personable and very professional. Thanks Hilary!

Hillary has been extremely helpful. In my eyes she has gone above and beyond to help me obtain the cheapest possible insurance that I could find. Look forward to being able to work with her in the coming time that I am a client just pick number one two

Jane Hanna Was super helpful, was stressed out and she addressed and fixed my issue

Amy was great to work with right from the start. Very professional. Answered all my questions and took the time to explain all of m y coverage.

Hilary was great to work with. She helped set my husband and i up with home and auto insurance. Highly recommend.

Always enjoy working with Duliban, been using them since my first car. Todd just helped me out with insuring my bootcamp business and the process went well with consistent communication. Thanks, again team!

June was a pleasure to deal with! Easy to get ahold of and made the process very easy.

Good service, quick responses, competitive quotes, Bryana was pleasant to deal with

Jane always goes above and beyond for her clients! She is quick to help, thoroughly explains anything that a client may not understand, and is very kind and personable! I will always go to Jane for all of my insurance policy needs! Thanks Jane 😊

Had an excellent experience with Amy Brown. Was very helpful and informative. Definitely a 10/10 and I would recommend Duliban Insurance Brokers to anyone.

I thank Maria A. for all her time reviewing our policy and finding the best possible rates for us. She was a pleasure to work with.

Great service Hilary Phelps, both knowledgeable and timely. Thank you.

Really helpful and insightful when obtaining insurance

This was my first time getting auto insurance and Bryana was a pleasure to collaborate with. She made it easy and walked me through everything thoroughly. I would 100% recommend Duliban Insurance Brokers to anyone needing help with insurance.

I did a sibstitution of vehicle through the Dunnville office with Jane.Jane did a fabulous job, doing everything efficiently and correctly.Jane sent the required confirmations to my dealer right away. They were very satisfied with the information.Great job Jane! Many thanks, Perry

Thorough and prompt. Very helpful and accommodating.

A pleasure to deal with someone professional enough to want my business and walk me through the process. Also, provided me with a product that was comparable with what I wanted and provided me with significant savings.

Warren, my Duliban Insurance representative, was extremely helpful, thoughtful and diligent. Thoroughly making sure I was happy with insurance that totally fits my needs. Thanks so much!

Amy Brown was a big help in myself making decision to switch to Duliban Ins. Brokers....

I will give positive feedback on the competitive rates that were provided by this insurance brokerage, however, I've never had such poor quality customer service and the only reason I have renewed with them this year is because I didn't have enough time to quote with anyone else. I won't be in this position next year.I just received a call from Jason (business owner), we had a very constructive conversation and I feel satisfied that business will run more smoothly moving forward. I sincerely appreciate his time and attention to the matter.

Melissa cohoe was fabulous and being proactive with my renewal in helping me get the best rate

June Sabo, at Duliban Insurance Brokers, handled my house insurance flawlessly. She asked all the right questions and was well versed in the intricacies of insuring an older home. It's so important to have the proper coverage and June quickly and effectively fulfilled all of my insurance requirements. Plus, she was lovely and friendly.

Very prompt service. Pleasant to talk to. Looking forward to dealing with Duliban Insurance.

My many years with Todd Minor and company (Duliban Insurance Brokers) have been nothing but excellent. I have always felt supported in any request. Any situation or question has always been handled effectively and dealt with as a good question. I have always received information that was important to know but I may not have asked about it. They value you as a customer and share their expertise so that you can make the best possible choice.This company and it's people that make it work are highly recommended. It is a healthy and balanced blend of personal contact and electronic access.

Went online for a quote Duliban was over $700 cheaper!!

I recently purchased auto insurance with Bryana and the process because of her was very easy and smooth would highly recommend.

June took the time to review my current policy. She provided me with an upfront and honest assessment of my insurance needs. Highly recommend setting up an appointment for a review of your insurance needs. 👍

Very friendly and professional. Very pleasant to have business with this team

Really great and easy experience getting insured with Duliban Brokers, Amy was exceptionally fast in finding me a GREAT quote and getting me my paperwork within a 24 hour time frame. Highly recommended to anyone looking for Auto/Property Insurance, 10/10.

Thanks to Amy Brown for arranging our insurance needs in a timely and professional manner.

My Dad is insured with Duliban and was having trouble with a claim through CAA Sheri in their claims department was able to assist me in re-opening his claim and hopefully we will now get thigs resolved. I am grateful to her for her fast and supportive communication and customer service skills.

Great company and agent. I set up a phone appointment and they called me at the time I wanted. Very friendly and nice to talk to. I had my policy with no issues in a timely fashion. Definitely will get quotes on my other vehicles when my other policy comes due. I am going to let family and friends know as to my experience with you and the money I saved. Which I saved alot. Thank you for making the transition fast and easy

Hilary was great thanks!

Hilary exceeded my expectations when looking for new insurance, The wonderful customer, service and assistance received is what made me decide to go with this company. Thank you Hilary for making this a smooth transition

Super helpful, fast, and efficient. Good rates as well.

Very professional. Prompt response. Would recommend. FYI the person I dealt with was June

I have had a experience working with Adam and Sanden from Duliban insurance. Very responsive and accommodating for my business insurance needs. Would recommend them to any business!

Very knowledgeable. Good advice was given to me. Great customer service. I highly recommend this Insurance Broker.

Hilary was fast and professional with my quote.

My experience with Duliban was exceptional, June was very friendly, she got me the insurance I needed quickly and efficiently!

Great experience getting a quote and moving forward with Duliban. I needed to get insurance ASAP and June helped me out quickly and efficiently! Thanks so much

Very friendly efficient service provided by Hilary Phelps. Highly recommended!

It was incredibly easy to switch over my car insurance. Troy was awesome to talk to and set things up.

Great service from Troy, straight to the point and set up without delay.

June Sabo was a delight to work with. She understood what our needs are and she was knowledgeable and professional. Highly recommend her.

Highly recommended. Duliban provided prompt service with a customized solution that met all the requirements.

Bryana made the selection, and purchase of a new policy simple, and quick. She was informative, quick to respond to emails, texts, and phone calls, and always cheerful.She truly is a fantastic member of your team, and represents the company in a positive and upbeat manner. Will recommend to others.

Created new policies with Hilary and she is very informative, patient, very thoroughal and answering all my questions.Great job!!!

I was referred to Duliban Insurance for auto coverage. Amy was great in reducing my insurance by 25% and it was an exceptional experience. Great company!

Wonderful service given to me obtaining my renewal and onto a new provider. Worked hard to find me a great rate and explained everything very well.Very pleased!

Amy was very helpful

Very easy to to switch. Friendly staff. Warren looked after us and answered all our questions.

Best experience I every had with an insurance company. Amy is the most efficient and professional agent I every came across. I could not recommend more. Reach out and you will not be disappointed! Big thank you!!!

This company has definitely earned my business for some time now. Moved to Ontario from Alberta and tried another Broker and was frustrated with the lack of service. I was convinced I deserved a better rate comparable to what I was paying. The other insurance brokerage was only able to find a rate almost double what I was paying. Then I decided to try Duliban Insurance. So glad I did. Hilary gave prompt and precise responses. My rate is a little than what I was paying but its understandable since Ive relocated to more traffic and more likely to have an accident. Thank you so much Duliban Insurance and Hilary! -Tiffany Newell

They have always been very helpful. Provide a good service.

We recently switched our home and auto insurance and are very happy with our decision. Eric Didemeus was instrumental in helping us make the move.

Duliban Insurance has served my insurance needs very well. I like the family type atmosphere that they have. Most insurance brokers treat you like a number with poor customer service. I have recommended them to friends and family.

Troy Blackledge from Duliban was very helpful with finding the best car insurance rates for me. I am also very impressed by his fast and detailed replies.

Always professional knowledgeable and welcoming with any of business or personal insurance needs

Excellent pricing, great thorough explanationsYou won't be disappointed.

An insurance broker is an insurance broker but what makes Duliban stand out is their customer service!! Tammy Lemire really drove it home for me and saved me alot more than a few bucks. Great experience and definitely recommend calling them!

Duliban is amazing but mostly because of their people. If you want a rockstar agent, Tammy Lemire is the one! She is knowledgeable, transparent, has amazing follow up and communication. I could go a year without speaking to her and send an email and it was like she had just spoken to me yesterday. Very professional. I’m treated more like family than a customer. Thanks Tammy!

Jane and Tammy were very helpful and did a fantastic job assisting me

I would like to thank Warren for going above and beyond in securing my home insurance. Warren worked tirelessly to meet my deadline. I am happy to recommend Duliban.

Always prompt service, have been withthese guys 50 years.

Top notch Insurance brokers that went the extra mile. My Insurance company left me hanging for many days after my accident and let's just say there approach was reflecting their very very poor service. Duliban professionally directed me and did what ever it took to make things right. If it wasn't' for Duliban not forgetting about the most important person, that is the customer, my insurance company would have lost one. They could learn a lot from Duliban on how to look after a customer and show them that you care. A special Thankyou to their Senior Customer Service Professional "Tammy".Drive Safe!

Nice and professional people.

Ask for Amy she is the best and easy to work with!!!100% Recommend

amy brown is too helpful and she provided me best and cheaper deal

Mike was very responsive, friendly, professional, and easy to work with. Got a quote within minutes and was so pleased with the service, we moved both our auto and home insurance over.

I was looking for insurance quotes on The Lowest Rates website and was directed to Duliban Insurance.I talked to Amy Brown and received great profesional service and good rates also.

I appreciated Amy's quick response and friendly helpful attitude when we inquired about property insurance. She was able to give us what we needed the same day that we called!

We recently purchased a house and required house insurance. Holly went above and beyond in answering our questions and researching the best rate for us! She was readily available and her response time was rapid and made the experience very stress free.

I just received my car insurance quote from my long-time insurance provider for the two vehicles that we own. I was surprised at the huge increase in my rate. I went on line to find a cheaper rate and through Duliban was able to save about $600 on my annual rate.

Mike did a great job got my insurance at a good rate and when i needed it.

Michael was great to work with made it as easy as possible

Excellent customer service. All calls and E-mails were very helpfulin meeting my Insurance needs.Thank you Holly.

I found the service was fast and efficient . My rate was less than half of what I currently had with another company and everything was a match . I am not computer literate and I was walked through the steps to completion. I will be telling the rest of my family and mentioning Duliban Insurance to many co workers . Thanks to them I saved over 200 per month

Warren was able to quickly secure insurance for a unique situation I had, was friendly and professional on the phone, and walked me through the process.will definately be back for my next needs!

Amy was an excellent point of contact helping me to get an amazing and fair deal. Thank you Amy! 😉

Great Company to deal with. Fast, friendly services, great customer services. Holly made making the switch a breeze. Thanks

Excellent experience, amazing staff very informative answered all questions most definitely recommend Duliban insurance brokers !! 🙂

Great service and price

Great friendly service and quoted great home and auto insurance rates.

Amy was a huge help to het my vehicle insured! Appreciate all the help

Jason is the the person that understands business