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Our Reviews

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We are proud to have a 4.8 Google rating with honest reviews from over 600 client experiences.
Duliban Insurance Brokers
Excellent
4.8
Based on 1426 reviews
review us on
I chose Lisa for my business from other brokers because she was the only one that asked for a letter of experience to further reduce my rates. We'll done and thank you!
I had a hard time finding affordable car insurance due to my not-so-perfect history, but this broker really came through for me. They were professional, quick to respond, and found me a great deal that fit my budget. Highly recommend their service!
We have a new car on the way that needed coverage so we went insurance shopping and found Amy from Duliban Insurance. She guided us through the process, we got a great rate on both house & car saving us hundreds of dollars a year. With peace of mind and more funds for the family it was a great experience. Highly recommend.
Great experience with Mallory C! She was professional, helpful, and made the insurance process easy. Highly recommend!
Mallory was absolutely amazing. She was so kind, respectful and incredibly helpful and supportive. I would definitely love to continue working with her and the team again.
Called in to Duliban about switching over insurance for my Model 3 and in under an hour, Holly had my quote, a great competitive price and even went over additional ways to save some cash through the EV society.Really great experience all the way from contact to signing. Would highly recommend.
Amy is super helpful and great to deal with! Thanks!
I found Amy to be very quick with a quote for my vehicle. She was so pleasant to talk with and answered my questions.
I've had insurance for more than 20 years. Despite having no fines or claims with Aviva, my insurance premium increased year after year. In the end, I discovered Duliban Insurance. With them, I received the best rate. I highly recommend speaking with Lisa Brant. She was excellent. She makes you feel like family and is incredibly knowledgeable. Fantastic experience
Amy Brown was an amazing asset to assist me through my complicated needs.
Great lady to deal with very polite tries to help anyway she can (Holly Moore)
Mallory was a great help. Thank you for everything
I left everything until the very last minute for my car and home coverage. I called Duliban and they helped me put the pieces together within the hour very grateful it all worked out. Hillary and Mallory were fantastic, highly recommend
June at Duliban Insurance Brokers is the best. She covered all the details dotted all the I’s and crossed all the T’s . She saved me hundreds $ on both home and auto insurance.
Holllllly! Simply phenomenal experience easy didnt take time to get the auto insurance with her much appreciated:)
Big thank you to Holly Moore your help with getting my vehicle insured was beyond exceptional
Holly was great to work with, quick and easy!
Thank you to Hilary Phelps she was very helpful and very niceGot everything done quick
We just purchased our first home and were in need of home insurance. We were referred to Hilary Phelps who has been very helpful and informative during the whole process. Hilary was able to get us a quote within days of contacting her, whereas my previous broker hadn’t responded in over 3 weeks. Highly recommend Hilary Phelps for any insurance needs!
Worked with June - great advisor who was helpful, friendly and gave me an excellent quote.
Great job, saving us allot of money, very thorough and extremely helpful...
I experienced Holly from this insurance she’s wonderful helping me with each and everything…
Amy was able to find me a rate that blew my current company out of the water, thanks for your help!
Thank you Mallory Crossman for quick and professional service.
After a long time with Belair I was not happy that the older my car got the more my rates went up so I finally decided to shop around and called Duliban and spoke to Lisa Brant, I found her to be very nice and attentative, did not mind in the least repeating things because of my hearing problems, she found me a great rate for my car and also the house, saved me hundreds of dollars so I am more than happy to join Duliban, thank you Lisa, you were great. best wishes, Brian.
Amy Brown was really helpful in getting me a great deal!
Alex Shortridge was excellent. We’ve been wanting to change insurance companies for years but couldn’t handle the stress of it.She took care of everything which made it ever so easy to switch over.
Lisa Brant was great , and she help me with insurance on my motorcycle and gave me a great deal.. I'd highly recommend her as a agent for any insurance company.. looking forward to dealing with her in the near future for my home and auto and recreational vehicles coverage.. thanks Lisa.. I will be contacting you soon...
June was very helpful and polite while setting up my new auto policy, thanks to duliban I’m able to use my vehicle.
Great customer service and quick response
I had the pleasure of dealing with Alex S. Not only was she extremely friendly and pleasant to speak with, she was able to steer me in the right direction to get the insurance that I needed. I have recommended her to everyone I know as well as random people who ask general questions online about insurance
Always a great experience with Duliban Insurance! Tia Balint was fantastic in helping me with a last minute change and saved me a few bucks too! Highly recommend!
Great experience working with Alex for my insurance coverage needs! Thanks Alex
I had the pleasure of Alex Shortridge for my consultant. Such a wonderful and knowledgeable person. Pleasant and enjoyed our conversation. Helped me out tremendously
Once we got organized, everything was smooth.
Lisa was absolutely Awesome in helping me get insurance policy started! Highly recommended to anyone looking for Insurance coverage!
Calling an insurance company (especially early in the morning) can have its challenges, but Warren Drake was very easy going and ensured a smooth transition. Thanks again!!
Todd and Holly were great! They were very quick to get me a quote and they facilitated the paperwork to make the process smooth!
I was referred to Duliban Insurance Brokers by a friend. Amy Brown has been nothing but helpful, available, and flexible as my plans change by the hour. Thank you Amy!
Hilary Phelps, was so nice to work with. Very patient. made things easy.
5 stars to Adam white. Very good to deal with. After pretty much 20 years dealing with duliban I had to leave due to finding another insurance company on my own that they couldn't beat . Found last while service has been going downhill found a cheaper company last year then they quoted me then all of a sudden half hour later they magically found someone near the price I found. Always shop on your own nowadays year's ago this company would find you the cheapest but that's not the case anymore
Holly was extremely helpful in finding us the perfect plan for our auto. She is a delight to work with!
I made a generally inquiry into Duliban about getting some insurance for a new tractor I was looking to purchase. Natalie at Duliban was so polite and helpful. She answered all questions and provide an estimate and guidance to get the coverage, if I proceeded with the purchase. Thanks Natalie.
Very friendly great attitude and professionalism
Thank you for being so responsive and helpful June
The key to fantastic representation by your home and auto insurance broker is quality service. We have dealt with Todd Minor for about 20 years now, both with a previous firm and now with Duliban. Todd has always been tremendous...providing us with what we need and then following up with regular reviews and exceptional service. Being available for a quick call or email when you need something...a change...a claim... is so very important. That level of service and knowledge has confidently allowed us to refer multiple clients to him and his firm over the years trusting that they will not be disappointed.
I called Holly Moore at Duliban Insurance for a quote. She was really help let me know all the extras I was missing but never push anything on me which was wonderful. The pricing I got was very impressive so I'm now with Duliban Insurance.
Holly was fantastic letting me know what my options were when looking for insurance for my new home.Holly made a somewhat stressful situation go very smoothly.Thank you Holly. 👍👍
Quick and thorough communication with Holly Moore. She is so lovely, patient, and helpful. I had so many questions and she had all the answers.
Hilary was extremely helpful and found me the cheapest insurance available. I would have been completely lost without her recommendations and advice. Will definitely continue with the brokerage!-Lucas
I have had the great pleasure of dealing with the extremely helpful and caring staff and agents with Duliban Insurance. In particular, Todd Minor has always gone above and beyond the call of duty when it comes to his caring patience and time he puts into helping and working with clients. I couldn't see any other insurance brokerage I'd want to have my policy with than Duliban.
Lisa, went above and beyond in helping me set up for my house insurance. Thank you.
Very kind and helpful
My car insurance broker Todd Minor is very thorough and explains things very well. Thanks for all your help Todd!
I recently received assistance from Alex S. and Brianna with transferring insurance to a new vehicle. Their level of customer service and support exceeded my expectations. I highly recommend both of them for their professionalism, knowledge, and willingness to go above and beyond to help with any insurance-related needs.
So far everything has been great! We are existing clients who haven’t always felt heard with previous agents, however, Amy Brown has been working with us to set up our daughter’s new policy, and so far everything has been prompt and efficient. Definitely a much better experience this time around! Friendly service, and quick communication is definitely 5 stars in our books!
Yvonne was very helpful and a pleasure to speak with! 🙂
I had the pleasure of working with Todd Minor today to add a new vehicle to our policy. Todd is very knowledgeable and has always been there to answer any questions and provides recommendations to ensure we are getting the most competitive prices for the coverage we need with our growing family. Always a pleasure to deal with Todd.
Mallory was fantastic and helped me so much with my auto insurance. I can’t recommend her enough!
Great experience finding new auto insurance, my broker was Alex Shortridge and she was amazing! Answered all of my questions and made the process very smooth
Hillary was great to work with
Lisa was the best. Extremely helpful & fast.
Hilary was incredibly helpful and made the entire process of finding the perfect insurance for both our car and home smooth and stress-free. She answered all of our questions quickly and clearly, and we felt confident every step of the way. Highly recommend!
Had a great experience with Warren, he was very helpful and knowledgeable.
Mallory was a great help
Alex was amazing and patient. I would recommend her to anyone for insurance.
Very pleasant experience dealing with them as a new customer. Amy Brown was really patient and helped me get setup in record time. Thankyou!
Awesome service by Alex. Happy I inquired. Using this company for my next house insurance. Will not renew with the old company with is double what I got quoted from duliban. 10/10
Great customer service and a good deal! Amy, my representative, explained all the options very clearly and was extremely helpful.
I had a fantastic experience working with Mallory for my insurance needs. She was professional, knowledgeable, and took the time to explain all my options clearly. She answered all my questions and made the process smooth and stress-free. I truly appreciate her patience and dedication to finding the best coverage for me at a great price. If you’re looking for a reliable and trustworthy insurance agent, I highly recommend Mallory!
Amy Brown was super. She made it easy and got me a great quote on auto and home insurance. Saved $$$ thanks Amy
Amy and her team were great to work with, and help me get a good rate on car insurance.
Lisa went above and beyond to set me up with car insurance on extremely short notice. She was super friendly walking me through the process (explaining my options, making herself available for follow up) and found me great coverage at a great (better) rate. I switched brokers for new coverage after Duliban was recommended to me, and would absolutely recommend Lisa and her team to anyone looking for kind and efficient service.
Amy has been wonderful to deal with. She has gotten great rates for myself as well as my mom who’s in an apartment. Amy is very quick to respond to all of my emails and questions.
Amy was excellent. She took all my info and did all the work. She even found me some advantages for minimal extra cost!
I called for a quote for a vehicle for our daughter. Todd took the time to explain our options and worked out various prices so we could make our decision. Thanks as always Todd for your expert advice!
I’ve dealt with Todd for many years at Mason, and now at Duliban. As always his customer service goes above and beyond. I highly recommend him if you’re looking for all of your insurance needs! Thanks so much!-Mackenzie
Holly was awesome, she was quick and efficient in getting us the best quote possible! Definitely will recommend to anyone who asks where I got my insurance
Brianna was great to deal with.
As my insurance (auto and car) needed renewal, I wanted to compare rates and products. On the recommendation of a trusted relative, I contacted Duliban Insurance brokers and am delighted with the result. I dealt with Hilary Phelps who attentavly listened to my needs and found me a product which not only saves me money but meets my expectations. Hilary was a true professional - knowledgeable, respectful, honest and kind. I would highly recommend Duliban Insurance Brokers.
Very pleasant and helpfull agents. Patient as my call kept dropping and my agent continued calling back to help get everything set up!
Holly has been super helpful with our home and auto switch! Definitely recommend!
We are beyond grateful to Mallory at Duliban for her outstanding support. She truly went above and beyond for us, providing multiple quotes for both home and auto insurance, and answering all of our many questions with patience and care. Thanks to her expertise and guidance, we were able to save over a thousand dollars! Mallory’s deep knowledge, dedication, and kindness made the entire process seamless. And despite our tight deadline, she managed to set everything up for us in under 48 hours without a hitch. We are incredibly thankful for her exceptional service and unwavering support throughout this entire process. Thank you, Mallory!
After an issue with my insurance company (not my broker) I had the opportunity to speak with Alex, who was able to assist me in a timely professional manner.
Lisa was very helpful and responsive. She was able to help me switch my auto insurance within 2days to a more affordable provider.
Hilary was tremendous help. Prompt and attentive service!
June was amazing and patient ! Thank you !
I wish I could give 6 stars!I had an excellent experience working with Alex Shortridge as my insurance broker! As I am a first-time car owner, I had many questions, but Alex was incredibly knowledgeable, patient, and thorough in explaining everything to me. She made the entire process smooth and stress-free from start to finish. Her professionalism and understanding made me feel confident in my choices, and I truly appreciated her support. Highly recommend her services for anyone looking for a reliable and knowledgeable broker!
I had the pleasure of dealing with Holly Moore who was very prompt in getting me new Home and Auto quotes. Holly followed up with me exactly one month before my renewal with mu other provider and was able to secure me much lower premiums than my current renewal offer. Highly recommend!
Amy Brown was very helpful and informative while quoting a price for my sons insurance. Thank you so much!
I left Duliban over 2 years ago and wish I didn’t because I knew the customer service was beyond. I’m in the process of buying a house and had to get home owners. I called my current broker and got no response. All the while telling my wife we need to call Duliban.I filled out Duliban’s online form because it was Friday after hours. I received a call Saturday morning from Mallory. She was very helpful and professional. When I expressed I needed additional coverages, she was able to find what works best for me. All within the short time I had before closing.I recommend Duliban to anyone who asks.
I was online shopping for insurance and read some reviews so I thought I'd give them a shot and they did not disappoint. Hilary Phelps reached out and was very knowledgeable and helpful in picking the right insurance plan for me. She made the experience quick and easy. Thank you Duliban and Hilary for getting me such a great deal on my auto insurance.
Great people to deal with and good options for insurance. I changed my house and vehicle.
Had the pleasure of dealing with Todd at Duliban Insurance. Was nice to have the personal one on one without machines doing the work!! He was very helpful with getting me the best price for my insurance needs! Highly recommend !!
Holly was great to work with knowledgeable helpful and efficient Would and will recommend her and Duliban
Great Service ! Thanks Hilary
Todd Minor has been my agent for home and auto insurance for many, many years, and has always provided excellent, personable service. Would highly recommend.
It was a pleasure working with Holly Moore to get our rental property insurance set up. Very professional and courteous. Highly recommended. Thank you Holly!
Holly Moore was most helpful with my recent request. Thanks
June Sabo was very professional but yet she walked through everything with me step by step so I understood the whole process.Thank you June, for everything.
I have just purchased new car insurance for a used vehicle "gifted" to me by a family member. After a quick online search and application last night I have had the pleasure today of dealing with representative Alex Shortridge on the phone. This turned out to be a very efficient and speedy process and ultimately produced a very cost effective solution using the new approach of a base fixed policy rate then a variable rate for each 1,000 km actually driven. This is perfect for a second car that will have very limited local usage as a back-up for my primary vehicle for which I am the only driver. Alex was well prepared, knew her stuff and was a fountain of relevant information that made the process very helpful. Top marks to this articulate, polite, patient and ultimately successful guide to obtaining my new policy.
Very good .Thanks.Emil
My experience was great getting a quote through June Sabo. She was patient and detailed in answering all my questions. She responded quickly when I sent her a follow up email.
Great experience working with June. She was very knowledgeable and helpful getting RV insurance.
Great service and competitive deals! I was able to find the auto insurance policy that suited me best. Shoutout to Holly!! An amazing broker who quickly understood my situation and managed to hook me up with a great deal. Many Thanks.
Within minutes of calling, I was put in touch with Amy and she answered all my questions and provided me with a car and home quote right then and there! She was knowledgeable and helped figure out the best options for myself and my family. The whole process was super easy and stress free. Would highly recommend calling Duliban! And ask for Amy Brown!
Talked with Mallory for buying my car insurance for my new car a 2017 Tesla Model S 100D and she was helpful in answering my questions and getting me setup. Thanks!
Alex was absolutely incredible to work with! The entire process was extremely pleasant and I felt supported all the way through with all my questions answered. I would definitely recommend Alex to anyone looking to find a new provider or looking to restructure their coverage
I had some questions about my policies. Todd Minor returned my call quickly. He was courteous and professional. He answered all of my questions and made the required changes.
Great service. Amy Offered a great deal for auto insurance
Bryana Brunette was amazing to deal with for our insurance, she was very prompt and kind in everything she did. Thankyou Bryana for helping us
Hilary Phelps from the Beamsville location is absolutely wonderful. Such a great help with questions and made the transition to Duliban seamless.
Bryana at Duliban was absolutely wonderful to work with! She was very patient with me, making sure I understood everything and all my options before I chose an insurance plan. I was a little delayed in my response time and she never discouraged me or pushed me to the side. Thanks to her I feel confident in the insurance plan I’ve chosen and can’t thank her enough! 😊
Amy is amazing. Worked with another broker but Amy did her magic and I got an even better quote! Very professional and getting a policy was a breeze! Thanks again Amy
Concerns were addressed and met in a professional and timely manner. June made me feel welcome and important. Happy to be under your umbrella! Thank you!
Warren found me a better rate and was super helpful.
Great customer service answered all my questions and gave me Good recommendations for what I needed
I was looking to change insurance companies. When I reached out I was connected with Lisa Brant. Lisa did an amazing job helping me find an insurance company that drastically lowered my cost on both Auto and Home insurance. Lisa was extremely nice and helpful. Lisa was able to answer all my questions and got back to me extremely fast.
Lisa at Duliban was a great help with setting up insurance for my son.. Her customer service is a 5 star rating in our books! Thankyou so muchRobert & Dylan
My father had passed away.. his house was in probate.. the insurance company he had been with cancelled the house insurance!I called duliban insurance brokers.. and was back with insurance quick and smooth..with different quotes... And options.. thank you for making a difficult time easier for us HollySincerely 🙂
I have purchased a new home with my son and my sister. I was the only one of us that was actually pleased with their insurance company... I contacted Duliban for a quote. Mallory was quick to get back to me and gave us a great quote for our new home and our auto's. Now my insurance broker is our insurance broker 🙂
My broker is Todd Minor and we have had nothing but the best service from him and Duliban insurance brokers. Always there for any questions and always looking for the best coverage and price for us. Completely satisfied
Spoke with Alex and she was super helpful and friendly in setting me up with new insurance
Amazing experience with June! She found us WAY better coverage for our home insurance at a much better rate. Highly recommend!
I recently purchased insurance from Duliban and I must say that thanks to Warren Drake it was a pretty seamless process. Happy to say I saved myself some money and got the coverage I needed.Thanks so much Warren!!!
Staff were very helpful. We had lots of questions and they were patient and informative. Made the experience less stressful and pleasant. Fantastic customer service.
Duliban is fortunate to have Bryana as one of their customer representatives. On what has been a stressful journey with finding another car and insurance to match Bryana has made it easy for me. I want to give my sincere Thank You to her. Good Job!!!Mark
I had the pleasure of working with Alex Shortridge, and her service was exceptional. She was attentive, knowledgeable, and guided me through every step of the insurance process with ease. Alex made sure all my questions were answered and provided clear, helpful information. I truly appreciated her professionalism and dedication to ensuring I was fully satisfied. Highly recommend her for anyone in need of insurance assistance!
My experience with Lisa Brant was very professional and efficient. I was wanting to switch my policy from another provider and Lisa smoothed the process for me. Greatly appreciated!
Todd Minor is excellent, has gone above and beyond for me time and time again. Thank you so much for all the many years and more to come, much appreciated
Bryana was fabulous with setting me up with the insurance that fit me best and a price that was perfect for me!! She was quick to respond and made sure she had all the info correct :)! 5 stars all around!!
Chantelle McCorriston was very helpful and professional. She understood exactly what changes I was asking to be done on 2 of our policies.
My experience with broker LISA BRANT was very good.She give to me profesional information i needed to find a competitive rates.The services was friendly,fast,eficient with good result.I recommend with pleaser this Duliban company and in special broker LISA BRANT.Thank Lisa.Emil from Kitchner.
Steve Auld helped me get some commercial auto insurance up and running, he was very efficient and to the point while remaining as informative as one could be to my questions. I would recommend!
I had a very positive experience with Alex Shortridge. She was extremely professional with excellent knowledge of the insurance industry. Switching home and auto policies was a breeze, thanks to Alex!
Very prompt with insurance update requests. Lisa Brant was very helpful in finding me the best rates, even after moving on to another role. Thanks, all!
Fast service, clear communication, excellent customer, knowledgeable staff and top rates!! I’m glad I decided to shop around and happy to be a Duliban insurance customer
Steve was very helpful in a stressful situation. Felt liked they cared. Thank you
My brokers was amazing and it didn't take to get my insurance on my vehicle.
It got so much better!When first reaching out to Duliban, I did not have the best experience... The original person assigned to provide a quote was unreliable - they didn't keep the scheduled appointment, said they called when they didn't (call display doesn't lie) and never sent the email and documents promised.I was about to give up, but remembered being told how amazing the company was... so against my intuition I decided to give them another chance. And I was very happy I did! My new agent Todd Minor has been nothing but wonderful! He has gone above and beyond to ensure our policy is up to date and accurate and even took time to work with the Policy organization to correct a mistake of our previous brokerage. I am more than happy with everything he's done, his constant communication while waiting for answers. Todd gets a 5/5 from us and had I not had trouble to start my overall rating would have been the same.
Holly was very helpful and found me the best policy for my budget.
Had a billing issue with a fraudulent credit card, Joseph San Juan took care of it immediately in a professional manner, much appreciated!
I looked into the site for policy information and changes etc and it all looks quite simple. Thank you so much Bryana Brunette for prompt service and great information
Lisa has been helpful. Friendly and quick service, got the insurance I needed, answered all my questions and explained everything clearly and honestly. Very well recommended!
Lisa Brant was extremely helpful. She is friendly and kind. She was able to answer all my questions. Thank you for you do!
This company is great to deal with,Holly Moore was really helpful and easy to deal with.I highly recommend her to anyone!!!
I just left from All state after 15 years being with them.I Searched all round and at Duliban I found the most reasonable quotes and service.Warren Drake was very knowledgeable and helpful with me.I just signed up for all auto and home insurance with Duliban.Thank you Warren and I am happy to be with you for the coming years.
Hi Malory, thank you for all your help with my car and house insurance . Your help much appreciated and the price was great!! Thank you Maureen
I wanna say Thank you Bryanna, really helpful with my insurance.
I am very satisfied, Lisa Brant. She is very helpful and nice. I recommend this insurance to everyone. Thank you Lisa Brant for everything.
Awesome service from Hilary and her team . Highly recommended , was able to give me the best price for auto insurance .
Warren was Very helpfull, Took the time to find coverge I wanted.
With a car insurance policy set to expire and little options for renewal at a reasonable price, Mallory Crossman was able to find affordable options for the coverage I required. Through her expert guidance she made the finalization process a breeze.Thank You Mallory
Brianna Lymburner was awesome!! Great quick and very friendly. Looked after my request. Highly recommend these guys.
Hilary helped me out to get car insurance very good rates and good insurance companies she was very kind and helpfull
Today I spoke with Alex, she was amazing. Patient, understanding and very knowledgeable. I have never felt so informed of coverages at such a great price too! Thank you Alex, you sure made my day!
We recently had to make some changes to our policy and Nicole S was very helpful. She was very responsive, answered all our questions, we would recommend to anyone.
First experience with Duliban was great. I want to thank Holly for providing me with a seamless experience, she was very informative, friendly, and made the process easy.
June has been absolutely amazing! From answering the hundreds of questions, to the speedy responses. She has been so helpful and an absolute delight. We really appreciate her and would absolutely recommend
Amy was such a help! Very friendly, gave me all the info I needed and was patient with my questions and things I didn't understand. Tooootally recommend!
I called fairly late into the workday, and Warren was kind and patient enough to help me start a new policy and answer my questions. I'm looking forward to working with them in the future.
Alex reached out to me when I ran into some issues with my insurance. She spent the last two days going everything with in detail and was determined to get me the best possible outcome. I would highly recommend Alex, and Duliban insurance!
Very good experience working with Duliban Insurance Brokers. My communication began with Amy Brown, Senior producer. She has very efficient, professional approach. Her quote was the best one on the market. The process of finalizing the deal was fast and streamlined. Highly recommended.
Lisa at Duliban was fantastic in providing me with multiple quotes and supporting me through the process of switching insurance companies. Her knowledge saved me almost $1500/year!!!... She was friendly and kind, and her patience with me was appreciated as I took my time in getting all of my things together to be ready to sign. Thank you so much Lisa! Now I can go on a vacation with my savings!!!!
They were very helpful in finding me insurance, thank you
Lemisha was patient thorough to assist me with home and auto renewal. I also love Duliban's online portal. So handy. Thank you.
I was shopping for car insurance and had a great and productive interaction with Warren ! He made the process smooth and efficient.Thank you Warren !
Very impressed with June. S at Duliban. She is professional, great at communication, and I received coverage I needed.
Amy BrownGreat service I recommend everyone easy going. Got insurance within 2 hr or less
Very friendly, helpful and efficient
My experience working with Lisa Brant has been absolutely fantastic. This was my first time working with an insurance broker and I am now wondering why I never considered one in the past. Lisa has helped me work through a complicated insurance-related situation that I was struggling with on my own; she was patient, informative and detailed in her communication, and easily accessible throughout the entire process. I would highly recommend her to anyone that I know and I will be thinking of her first for any of my future insurance needs. Thank you, Lisa.
Amy has been more than fantastic to deal with! Always very prompt in answering my questions. As a first timer with Duliban, this is great to see!Cheers Amy!
Holly was absolutely amazing to work with. She was so friendly and knowledgeable. Truly appreciate the time she took with me. She was able to greatly reduce my insurance costs while actually getting me better coverage. I would highly recommend Duliban.
I just had the pleasure of doing business with Holly Moore at Duliban and switched insurance carriers. Holly was extremely helpful at finding the best possible options for me and I am now paying less than half of what I was paying to an insurer that I have been with since 2008. She was also very responsive and could be reached immediately to answer any questions. My current carrier on the other hand made me wait on the phone for over an hour to cancel my existing policy. Night and day difference. Highly recommend Duliban for responsiveness and cost-effectiveness.
Just finished working with June Sabo to renew Auto and home insurance. She was very knowledgeable, offering many options. She made the whole process easy. Thanks June
Very professional, responsive, and easy to work with.
Warren was easy to talk to and was quick to answer any questions I had. Looking forward to dealing with him again in the future.
I phoned Duliban Insurance after talking with Hilary and her finding a great rate on a renters policy. She did a great job!
Holly has been so helpful and attentive - very pleased with her level of service and attention to detail 🙂
Amy brown was the individual I dealt with at Duliban iinsuranc. Of all the online quotes she was the only lone to follow me up and arranged for my policy, she was very polite easy to talk to and knowleegablei highly recommend her for your insurance needs
When ur getting to old to know what u r doing it is great to know some people will take the time to explain over and over and then walk u through it all, thx so much Alex Reed .
I decided to shop around for a different insurance company as I was not happy with my existing provider after having been with them for over 20 years. From the moment I contacted Bryana Brunette at Duliban Insurance, I was very happy with the excellent customer service she provided. She maintained communication throughout the process and followed up with me by text, email and phone as required. Bryana was very knowledgeable, and always courteous and professional. I have now switched over my vehicle to Duliban Insurance, and I will be working on switching over other aspects of my portfolio in the coming months. I would highly recommend Bryana and Duliban for your insurance needs!
This was my first time using an insurance broker and they took all the work out of getting auto insurance. Alex made it easy to get a plan that worked for my needs and even ended up saving my money from my previous coverage. Alex was great at explaining each step and answered all my questions when I had them.
First time car buyer as well as first time on my own insurance. Hilary was so much help with finding the most affordable option that fit my needs. It was such a smooth process that I appreciated so much, like a weight off my shoulders. I sent my information and she sent me the options!! I could never thank her enough.
Bryanna from Duliban Insurance guided me through the process in a timely manner with a good rate highly recommend
Just spent some time with Meaghan Crossman reviewing my house policy. She was attentive, polite and responsive to my concerns. Excellent experience. Duliban Insurance has been looking after my personal and business insurance for 8 years now. I am thankful for their hard work.
I had the pleasure of working with Holly Moore. Not only was she incredibly professional, Holly was very quick to help find the best coverage options for our Automotive Insurance that met our needs and price point. Thank you Holly for all of your help!! Highly recommended!
Brianna Lymburner provided absolutely wonderful customer service while helping us update our home and auto policy. My mother-in-law recommended her to us, and I couldn’t be more grateful. Brianna explained everything so clearly, making sure we fully understood our policy and addressing concerns that hadn’t been met previously. She’s truly a breath of fresh air—professional, kind, and incredibly helpful. I’m so relieved to be solely dealing with her now at Duliban Insurance. Thank you, Brianna, for making this process so seamless and pleasant! Highly recommend her to anyone in need of exceptional service.
Everything was done quick and easy and Mallory the broker who helped me was fantastic
I contacted Duliban and had the pleasure to get quotes from Lisa Brant. Lisa provided me many different quotes as I was deciding in which vehcile I wanted to buy, she helped me through the process and I'm very thankful to Lisa.
Great customer service and flexibility to speak with me
Bryana and Alex both helped us set up home insurance and were so helpful! Bryana got us started with quotes and answering all my questions as a first-time home buyer. She was quick with following through to help us stick to our quick closing timeline. We really appreciate her help!
Amy brown was a great help with my car insurance. She was the only broker to follow up, on my online request for a quote.she is easy to talk and answers all of your questions I highly recommend her for all your insurance needs
Bryana was very helpful, knowledgeable and provided excellent customer service from start to finish
Great personal service that is impossible to find anywhere else in the insurance industry today.
We got very great professional service from Alex.
Great customer service, Lisa is very friendly and got back to us right away with a quote.
This was my first time getting insurance solo and Lisa made the experience so easy and efficient! She planned for present and future insurance claims and saved me from calling a bunch of places to compare quotes! Highly recommend 🙂
Thanks to Duliban and most especially thanks to Brianna who helped me with my account and add another vehicle to my plan!
Purchased Auto and home insurance from Duliban. Amy Brown helped me through out the process and she was so patient and kind to answer all my questions and got me a very good price. Saved me a lot of $$$ than my previous insurance which was ripping me off every month.Thanks Amy
Very quick response and helpful responses
Alexandra was fantastic! Extremely friendly and knowledgeable. Was able to get a great quote and save us a significant amount of money every month for better coverage then we currently have. Really glad we called! Thank Alexandra for all of your help.
I gave Lisa an impossible deadline to provide me with a quote and respond to my questions and she made it happen. She was terrific and I am happy to be a new customer!
Excellent service. I'm Enjoying working with Duliban.
Hilary was great to work with. She made everything very easy for us
Brianna Lymburner is the best.. my husband and I have both dealt with her and absolutely love how clearly she explains things to us. We appreciate how she makes us feel looked after in a small town way when that feeling is sadly lost in this world. We have been customers of this insurance company for a long time and we recognize the gem that she is. Thank you Brianna for holding us..Clyde and Stacey Dumoulin
Amazing service, rates and broker!!!!!Warren was amazing!
Lisa Brant was amazing. It was quick and clear.
Attended the Welland location and was served by Senior Producer TODD MINOR in a very professional way. He provided information I was not aware to even ask, and with much attention to detail. A pleasant experience feeling my business is in capable hands. Thank you for your assistance.
Great experience- I worked with Lisa sorting out insurance coverage for my first car. She went above and beyond to ensure I was quoted with an accurate and reasonable price. Initial quote was quite large but Lisa took her time and effort to find an affordable price. Couldn’t be happier with the experience I had with Lisa at Duliban, I highly recommend their services and if you have the pleasure of working with Lisa I’m confident you will be offered something you are looking for.
I recently moved my personal car insurance from my previous broker to Duliban Insurance Brokers. Hilary Phelps made this transition seamless. Very informative and quick acting. Thank you Hillary and Duliban for your exceptional service.
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