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Hilary Phelps was courteous, professional and vey knowledgeable. She was able to answer all of our inquiries. She was very patient having to deal with all of our questions and concerns.

I was referred by a friend to Duliban Insurance Brokers over a year ago. They are so incredibly helpful. Made switching from my old insurance company to them an absolute breeze making the transition seamless! And found me a great rate! Super group of people!

Amy Brown did a great job helping me with my car insurance policy. She was very responsive, answered all my questions promptly, and made the whole process smooth and stress-free. I really appreciate her efficiency and excellent customer service. Highly recommend working with her!

I needed paper work to pick up my new leased truck on Saturday. The info I needed she sent to my email and being not very good on the computer she helped me find the info i needed and sent the info to the dealer also. Thank you June Sabo for your assistance.

It was my first time getting insurance on my own and I have had nothing but impeccable service from Duliban! Their team is communicative, kind, and genuinely care that you get the best rates. Huge shoutout to Warren D for being such a great broker and for being so patient and helpful!! He’s so wonderful to talk to and made sure I had all the info I needed and got the right coverage with the best rates! Also, shoutout to Ashley C for getting me in touch with Warren! I would 100% recommend Duliban to anyone!

If you need insurance help call Mallory Crossman was very helpful and pleasant to deal with.

Lisa provided excellent service from the get go. She listened to what I needed, and then guided and advised me to what would be the best policy. She took time and explained everything and answered all my questions. Lisa went far above provide excellent customer service.

Hillary was great! She really heard and met my needs with out over whelming me. I would recommend her to others

Great service from Hillary and the team at Duliban!

Had an excellent experience and very grateful to Hilary for answering all my questions and finding a great auto insurance policy that fit my needs and saved me a bunch!

Warren provided me with excellent service, he moving like a MVP

I’ve been with Duliban Insurance for a while now, and I’ve always had great experiences. Sheri Rodrigue and Warren Drake are both fantastic to work with — professional, friendly, and quick to help with anything I need. They also run a monthly referral contest, and I actually won $1,000 recently for referring someone! Highly recommend them if you’re looking for reliable insurance broker and excellent customer service.

No matter the reason for the call, or the circumstances- Alex at Duliban has always been incredibly helpful, understanding and supportive.

Hillary was a joy to work with! I am saving money and having all my needs met.Thank you for the great service!

This review is a very long time coming, My original plan was to write this when my first payment came out, I already paid for the first payment before it even happened. Forgetful lolWith this in mind, I apologize Alex Shortridge for the waitshe was genuinely one of the most patient people I have ever had the pleasure of working with, I had many confusing questions that she answered and reworded her answers to help me betterAnd throughout the process of me trying to find a car, she made the process of getting quotes super simple and easyAll around the experience I had with this human being was excellentFrankly, that word doesn’t carry enough power to explain how happy I am with her workAs you can tell, I am happy with the serviceThank you for making this process less confusing for me Alex!!

Anya was very good to work with! She was always quick to respond and had the HSA set up very quickly.

I highly recommend contacting Lisa if you are looking for insurance. She was very helpful and prompt throughout the entire process. Lisa found a great rate for me and made everything quick and easy. I appreciated how smooth she made the experience.

I want to express my gratitude for the excellent service I received. The representative Hilary, who assisted me was patient, knowledgeable, and very professional. She took the time to answer all my questions and made the entire process much easier. I truly appreciate her help and dedication. She deserves five starts!!!⭐️⭐️⭐️⭐️⭐️

Very please with the online application and Jason was very helpful.

Amy was fantastic! gave me a great deal on both home and auto. She made the whole process easy and seamless. Thank you Amy! I appreciate you!!

Highly recommend Duliban Insurance and June Sabo of their personal lines team. Very professional and very knowledgeable team.

Hilary was very helpful and great to work with. I have chosen to go with Duliban Insurance for my auto coverage because of her knowledge and quick response and help.Thanks again Jim Pietz

I found Dulbian recommended through online forums. Though originally I didn't get a call for my first appointment, after follow-up I had a great service experience through the quoting process and the set-up. I needed insurance on very short notice, and Mallory made it happen with some very competitive prices. Definitely recommend Duliban. A small family business with great service!

It was very easy to set up and they found me the cheapest plan and where super helpful

Worked with Lisa at Duliban in Fonthill to switch over my insurance both auto and contents - because they were giving me a significant savings compared to my previous insurance company. Excellent customer service and seamless transition for me 🙂 Thank you Lisa and Duliban! Happy to be working with a local company.

Excellent service, shout out to Hilary Phelps for laying out all our options and finding something that worked great for us.

We recently changed our auto and home insurance to Duliban Insurance . Amy Brown was excellent to deal with . She made the transition easy . Plus it saved us money !

By far the best customer experience I have ever had - separate thanks to Kat Voloshyna for accommodating! Will recommend again and again

Thanks Todd for your help a few weeks ago in finding another car insurance that was much more affordable. Your quick turnaround was appreciated. Sincerely, Eric

Great experience with Duliban helping me sign up for my insurance policy. They found me a much lower quote than anything else I could find. Hilary took care of everything, signing up was quick and easy!

A shout out to Sheri Rodrigue. Responsive and beyond expectations!!!!!!!!!!!!!!!

Rafael is the best. Really fast responses and always super helpful, he has been extremely patient with my finding a new truck. If you need help with auto insurance, I would recommend him without a doubt.

Amy was very efficient and quick in handling my case.

June Sabo was the one who assisted me in getting insurance and she was super helpful and responded to me promptly. She was very patient as well and really helped me with everything I needed.

Amy from Duliban Insurance was a great help in finding the best car insurance rate. She clearly communicated through all the options and helped with every step along the way ensuring a very smooth transition to a new provider. The entire customer service experience was exemplary and second to none.

Great customer service !

Agent Alex Shortridge was very fast, knowledgeable and efficient. It was a pleasure dealing with her

Hilary was amazing to work with and made getting auto insurance easy and stress free. She was extremely helpful, knowledgeable and efficient. She found me a great policy that was right for me and handled all the paperwork quickly and professionally. She followed up promptly and answered all my questions with patience.

Amy Brown was extremely helpful and friendly. She listened, and gave her expert advice! We appreciated her time.Thank-you Amy!

I had a great experience with the insurance sales team. They were professional, patient, and took the time to explain every detail clearly. Amy Brown made the entire process smooth and stress-free, ensuring I got the best coverage for my needs. It’s rare to find such genuine care and efficiency in customer service — highly recommended!

Alex helped me get a great quote over the phone within minutes highly recommend.

Had a great experience with Duliban. Hilary from their team was exceptional in getting everything done.

I had an excellent experience working with Mallory! She made the entire process smooth and stress-free, taking the time to explain every detail and find the best rate for my needs. Communication was clear, prompt, and professional from start to finish. I highly recommend Mallory to anyone looking for a reliable and knowledgeable insurance broker!!!

Amazing customer services, got quotation immediately, very professional especially Liza Brant. thank you

I had the pleasure of a call with Amy Brown this morning. She was very pleasant and professional, and answered all my questions. She provided followup documents shortly after the call ended. I wouldn't hesitate to highly recommend her to anyone looking for vehicle insurance.

Lisa was excellent. From the time I called to having my temporary pink slip it was only 3 days. She handled everything perfectly.

Given a challenging situation to gain household insurance coverage on a property with lapsed coverage, Duliban agent, Lisa, helped me to navigate the process. Her experience, knowledge and efficiency made this process straight forward and fully supported. Thank you Lisa!! Your help was greatly appreciated.

Amy was so easy to work with and very responsive, was able to l find us a very great insurance price for my car!

Alex is the best. She was a pleasure to deal with. My CAA membership gave her problems to apply to the quotation even after a few attempts talking to the CAA. She took it upon herself to make sure that I got that discount in a fast and timely manner. She is just a pro. Thank you Alex for your efforts. God bless you always.

Warren from Duliban Insurance Brokers did a fantastic job helping me get my new policy set up. He went above and beyond to work to my needs and was instrumental in getting my winter car on the road in short order. I can’t recommend Duliban enough, and if you’re lucky enough to speak with Warren you can expect absolute top notch customer service.

Warren was really easy to talk to and was very efficient and worked in a timely manner

Amy from Duliban Insurance was very helpful with setting up my new insurance policy. She made the process seamless while explaining all my options with great detail and clarity.

I had a pleasant experience working with these insurance brokers . Hilary was able to find me the best rate for my new EV.

I would like to thank Amy Brown for amazing job setting up my insurance for all the cars for my parents

Highly recommend speaking with Hilary, she was so personal and REALLY wanted to help. After being on the phone for 5 plus hours with other companies she was the quickest to find the best and lowest offer for my need.Thank Hilary 🙂

June was super helpful ☺️!

Bryana Brunette and her team from Duliban have been extremely helpful in finding the right insurance for both Auto and home.

Saved me over 900$ a year on just my home owners insurance. Car insurance is the same, but all other quotes I got were higher. Seems I have a vehicle that is high risk for theft. So pleased with my savings. My agent was June and I couldn’t be more pleased with how much she helped me out.

Mallory did a great job getting a last minute issue resolve. Additionally, she did it on her off hrs

Lisa B. is amazing! She's kind and understanding and super patient with newbies to insurance! She helped me out a lot with my whole process and she's super efficient!! Thank you so much Lisa!

Amy was so friendly and helpful. She got me a great rate and I have already begun to recommend her to friends and co- workers. If you like saving money , give her a call !

Jane Hanna has been our very personable & resourceful insurance professional for several years. If there is a question or a situation that we have needed assistance with, Jane has always come through for us in a timely manner. Duliban and we as clients are very fortunate to have such a great resource who we can always count on.

Thanks to Mallory for all of her patience and hard work helping us to find carriers and policies that provide the coverages that we were looking for at an affordable price!

thank you Mallory Crossman for helping me get set up. Was very helpful and professional, never had insurance before and she made it go very smoothly for me

Great fast reliable service very polite courteous and understanding would deal with her again over and over

I highly recommend Amy Brown. She helped me through the process of finding a car insurance company and did an excellent job. Amy was professional, patient, and made everything clear and easy to understand. Thanks to her support, the whole experience was smooth and stress-free.

June Sabo helped us to get Auto insurance setup / transferred recently . She is very patient, knowlagable and efficient. We had our auto insu with another big name 10+ years but rates are going up every year for no reason. Thank you June and Duliban to get us transfered with good saving in premium /Mike Li

June is the absolutely best! From initially helping me shop for the best policies through setting them up and helping me with questions afterwards, she's always been super communicative and helpful. Especially as someone who was initially skeptical having never heard of Duliban, I've been blown away by their collective effectiveness and convenient tools like a client portal. Definitely passing the recommendation forward.

Very happy with the service provided by Amy Brown. She helped me work out my car insurance quickly and efficiently. Overall very professional and great work.

I have been dealing with Jane Hannah for at least 20 years, she is just simply awesome and has always taken such good care of my accountJane represents you well and is a greatasset to your team and firm

Hilary was very friendly and quick to help me get my insurance set up at the best rate possible. Thanks again!

I just bought a car and a friend of mind suggested this company.I called and spoke with Hilary Phelps.I am very thankful for all her help, l had a few problems and she worked with me to work everything out. She was always available to speak with, she got back to me right away and she's a very nice person.She found me the best rates for my situation.I am very pleased with all the help and understanding of my situation she gave to me. I will definitely send my friends and family to her office.I will refer her to anyone that is looking for a good company to work with!Thank you so much for all your help Hilary 😊

Amy Brown has experience and a friendly approach to making sure you get the insurance you need.

I was helped by Amy Brown and Hilary Phelps. Both were incredibly speedy and thorough in matching me with an insurance provider, providing me with relevant documentation, and explaining the contents. Highly recommend them both.

Lisa provided excellent service from start to finish. She responded promptly to all my questions and concerns, making the entire experience smooth, simple, and fast. She offered several options, guided me through the process, and gave thoughtful advice. I truly appreciated her professionalism and support.

After many, many years with RBC insurance, I finally decided to check into other options.My husband recommended Alexandra Shortridge at Duliban Insurance Brokers and she was amazing. She helped me compare different companies and found the one that provided me with the same amount of coverage for significantly less money. I would definitely recommend Duliban Insurance and Alex to anyone who likes to save money and still get five star service. Thanks again, Alex!

I had great service and Amy Brown was a very pleasant young lady to deal with I would highly recommend her and her team for any of your insurance needs

Excellent customer service and highly competitive rates.

Our insurance broker, Lisa Brant, has been a pleasure to deal with since our family switched to Duliban Insurance! Lisa responds to inquiries in a timely manner, is professional, friendly, and knowledgeable. We would definitely recommend Lisa for all of your insurance needs!

My interactions with Amy Brown were 10 out of 10. I always dislike negotiating with insurance companies but she made it simple and easy to complete the transition from our old company (TD Insurance) to Duliban Insurance Brokers. Very happy with the results, both in price and the ease of the change in coverage.

I dealt with Alex and she was an absolute delight to work with, I couldn't find insurance anywhere(with my circumstances) and she was AMAZING, fast and efficient. Got me the coverage I needed and fast. Would definitely recommend Duliban Insurance Brokers!!

Lisa was incredibly helpful and professional, I was moving into a new address as buying the car and she made it possible with no hustle!

Thanks to Alex Shortridge and the team at Duliban Insurance Brokers for their work in putting together our automobile insurance package so quickly on an emergency basis. (A miscommunication between the insurance agency, ourselves and the Broker lead to a very scary situation of almost being uninsured). Thank you Alex and Duliban for coming to our rescue!

Highly recommend! Lisa was amazing, she made getting both my tenant and vehicle insurance completely seamless. Through a move, a name change, and a stressful time, she handled everything with care and made it all so easy. I can’t sing her praises enough.

Thank you Lisa Brant for helping my son insure his first vehicle. You were very quick to provide us information and have him insured on his first car. It is much appreciated! Sincerely...Eric

Hilary was very helpful and answered all my questions very quick. She got me all settup asap so i could get my car on the road thankyou very much duliban insurance.

I received incredible service by Hilary Phelps - she is knowledgable, proactive, and super responsive. The quoted price was noticeably cheaper (almost half) compared to many other online providers. I am ready to recommend Duliban to literally every person I know.

Duliban insurance was recommended to me by a friend.I had somproblems with my old insurance. So i called, told them the situation.Lisa that i was talking to was very fast and professional setting me up with a new insurance.Fastest service i ever had 24 hours my car was insured. And to a better price .So far im very happy

I recently switched to Duliban Insurance for both my auto and property coverage, and I couldn't be happier with the experience! From the very first interaction, the team was incredibly friendly, professional, and efficient. (My agent is June).They made the entire setup process smooth and stress-free. What really stood out was how up-to-date and client-focused their services are. Their app and website are intuitive and convenient, making it easy to manage my policies anytime, anywhere. I also appreciated the referral rewards program—a thoughtful touch that shows they truly value their clients. The follow-up and communication from both staff and management were top-notch. I felt supported every step of the way. All in all, it was a fantastic experience that exceeded my expectations. Thank you to the entire Duliban team—your dedication and care make all the difference! Thank you June and Amber.

Amy was a huge help and saved me about $150 a month on my home and automotive insurance

Amy is on the ball. Highly recommend!

Very knowledgeable and stright forward

Lisa Brant, as well as Holly Moore, were my brokers at Duliban Insurance. They were both excellent at providing me the most appropriate information to make a decision on what I needed to secure automobile insurance. They got me the best rate car insurance and were transparent in the finer details when getting me to sign up. They were great.

I had a great experience working with Hilary at Duliban Insurance. She was professional, friendly, and explained everything clearly while setting up my policy. The process was smooth and stress-free, and she made sure I understood all my options. I appreciate her patience and support. Highly recommend Hilary if you’re looking for excellent customer service and guidance with insurance.

Lisa Brant was a very knowledgeable and helpful representative. She found me insurance for my home and my vehicles that blew my previous insurance company out of the water. I highly recommend her and Duliban insurance brokers!

Great friendly service. Amy B was quick to respond to my initial inquiry and has kept me updated. I highly recommend Duliban Insurance 😀

Steve at Duliban was very helpful! He was informative, efficient, experienced and able to get us insurance at a very competitive rate. Overall, we appreciated his professionalism and kindness. We will be switching more of our insurance needs to Duliban moving forward.

Mallory did a great job helping me get a great rate on trailer insurance. I've been with Duliban Insurance for over 40 years and have been very satisfied with their services!

Hilary is extremely helpful and will get back to you quickly. I am very happy with Duliban and feel good that I have the coverage I need.

I was looking for a better deal for my insurance and I talked to Lisa and she helped me out. Not only did she find me a new insurance company but she also helped me save so much money per month. I really appreciate her help.

Senanya Jayatilake provided me with excellent, superbly courteous customer service in handling the renewal payment for my auto insurance policy.

I had a wonderful dealing with Michael Neglia. He was able to make some changes regarding my renewal and was extremely helpful and polite.

Alex (Alexandra) Shortridge is AWESOME…777 ‘Stars’ out of 5…friendly, efficient, caring, helpful, reliable, & on & on. If anyone is looking for an insurance company, you’ll never find anyone BETTER to work with + help U than Alex…no doubt about it, everybody!😀

We couldn’t recommend Duliban enough! Hilary helped us immensely in a stressful time of our last company making huge errors in our policies over the last year. We have now changed all of our company policies, and personal policies over to Duliban, and couldn’t be happier. You won’t be disappointed in their exemplary service.

Alex Shortridge was amazing, got me the best quote as a high risk driver, was very kind and communicative and went out of her way to reply to my outreach outside usual office hours which was super helpful. Recommend!

Amber has been fantastic to deal with. Very knowledgeable and professional!!! She was happy to answer my questions and concerns.

I had the pleasure of working with Alex S., who was a huge help! She was quick with replying, courteous, patient, and very knowledgeable with questions related to car insurance. Highly recommend!

We chose Duliban Insurance Brokers in Welland (after having seen their high ratings on-line) to enquire about car insurance for a family member. From the initial walk-in contact we had with their receptionist, to the follow-up, we have been impressed! We received a response from their Senior Personal Lines Producer, Amy Brown, that same day and she was able to secure excellent rates immediately. She has worked for us in a very timely, efficient manner for which we are very thankful. We would highly recommend this company and, specifically, Amy!

Just a pleasure to deal with this company.Thanks Jhonny!

Amber is incredibly knowledgeable, courteous, organized and just goes that extra distance for her customers. My experience with her was outstanding!

My insurance experience has not always been the greatest. Mostly for faults of my own of which I have definitely paid the price for. This year, my tickets were to fall off my policy which I was looking forward to saving some money each month. I was in touch with Rafael Aparicio quite a few months ago to see when this would occur. He told my July, which brings us to this month. I reached out to Rafael and he was ready with all the information I needed about my renewed policy and new charges. The downfall was that the price decrease wasn't anywhere near what I expected which I was super disappointed with. I asked Rafael to look into it and he did. I was nervous at first because i wasn't receiving a fast reply from him like I have before...meanwhile he was just busy working hard to find me an EXCELLENT new option. When I tell you ... Rafael genuinely changed my life with what he was able to do. Without his hard work on my policy, I would not be able to save as much as I am projected to. In this day and age, that is a huge help and I still can't believe it. I am just over the moon about it. Rafael has been quick to respond, extremely patient with my questions and an absolutely pleasure to deal with. 10/10 customer service. Thank you so much, Rafael and Duliban!

I recently worked with Breanne N. from the Grimsby office, and I couldn’t be more pleased with the service I received. Adding vehicles and insuring younger drivers can be quite challenging and expensive, but Breanne as well as Rafael were absolutely fabulous throughout the entire process. Her professionalism and helpfulness made all the difference during this complex situation. I highly recommend Breanne at Duliban Insurance Company in the Grimsby office to anyone looking for an exceptional insurance broker!” Andrea D 😊

Very helpful in getting me the best possible deal

Amber was very helpful and knowledgeable and worked through my issue quickly.

Emily was so sweet and helpful! I had quite a big issue and she fixed it right away. Thanks again!!

Lisa is fantastic! Great CSR. Super satisfied with what I needed up with!

I had such a great experience working with Alex Shortridge at Duliban Insurance! She truly went above and beyond—taking the time to carefully explain everything, answer all of my questions, and make sure I fully understood my options. She found me the best deal for my situation, and I genuinely felt like she had my best interests at heart the entire time.I’ve dealt with many brokers in the past, but Alex stands out by far. She’s knowledgeable, incredibly friendly, and made the entire process feel easy and stress-free. If you're looking for someone who’s honest, efficient, and truly cares—Alex is the one to call. Highly recommend!

My partner and I contacted multiple brokers and insurance companies, and Alex Shortridge from Duliban Insurance Brokers helped us get set up within the day with the best rate possible. She was more than helpful, kind, informative, and very communicative.

Alex was very professional and provided great customer service!

Thank you to agent, Steve Auld for providing excellent customer service for our new driver. You made the process seamless for the whole family!

Alex at Duliban Insurance Brokers was tremdous help placing my car insurance after a glitch to my surprise with my long time insurance company. knowledgeable, friendly, and I would recommend asking for Alex when calling for insurance.

I brought a very unusual type of insurance policy that I needed to Alex Shortridge . Other insurance companies just said no can not do. ALEX went out of her way to get what I needed.

I sent an email to whom I thought was the agent handling my account this morning. I received a call back message saying the agent was no longer with the company, please remove her name, and call back to the office. When I did, the call bounced around until I received an automatic message requesting I leave my number and I would receive a call back after agents had finished with other clients. I waited by the phone and did receive a call, but they hung up. Now it is a few hours later, and still no return call or an email. At first I gave a one star rating for the poor customer service. The company may be located in a small town, but the service is big town business. The next day I was very surprised to receive a call apologizing for the mix up and my issue was resolved quickly. I changed my rating to four stars; "the squeaky wheel gets the grease."

Amber Berry was a huge help to all my needs.Thank you.

Most responsive, attentive and cost effective insurance broker in the city, whether its for homes, rental properties, or vehicles.They have been growing a lot and it is well deserved, will continue to work with them into the foreseeable future

Alex was amazing , professional and kind over the course of helping me with my quote for insurance. 5 stars ⭐️

Wow, super impressed with this brokerage! Steve searched for quotes and got me a great deal on auto insurance, saving me a significant amount while increasing my coverage. I couldn’t be happier! The phone call was quick and painless, a few simple questions and I’m on my way to great savings! Thanks!!

Warren drake did excellent customer service.

Alex Shortridge was the agent that helped me out. She was kind and on point knew exactly what I needed to insure my Polaris slingshot and gave me an amazing quote!! Thank you Alex for taking the time to ensure that it was insured as quickly as possible!! You were great to deal with!

Warren was very helpful and explained things to me that I didn't understand thank you so much

Hilary was very friendly and helpful. She saved me $700 on my new car insurance.

Hilary was very responsive and got me a great price within a short time period. She was very respectful, and congratulated me on my new vehicle! Very happy with this insurance agent and how I was treated.

I would like to say that my experience with Lisa has been very positive. Everything is good and no problems whatsoever. Thank you Lisa

Same coverage with better prices. Very straightforward and the staff are quite friendly and accommodating. A special thanks to Amy for making this transition a painless process.

I just wanted to take a moment to sincerely thank Hilary Phelps for all your help in securing insurance for my vehicle. Your patience, professionalism, and attention to detail truly made this process smooth and stress-free. I especially appreciate the time you took to walk me through every part of the package and ensure I understood all the details.Thanks to your efforts, I now have coverage that not only fits my needs but is also affordable. I genuinely appreciate your dedication and support—you're truly a pleasure to work with!

The insurance brokers at Duliban insurance are very professional and helpful. I would like to give a shout out to June Sabo for her dedication for finding me the best possible price.

I appreciate the personal service from Todd Minor. A quick phone call resolved my concerns. Thanks Todd.

Hilary Phelps great broker took the time to explain everything she acts quickly and gets the results your looking for very professional to the point im extremely satisfied thank you Hilary

Great experience dealing with them, huge shout out to Hillary Phelps for the execution of excellent customer service

I had a meeting with Holly and it went super smooth, this is my first time buying my own insurance but she explained everything super thoroughly and made sure I understood each option I had. Thank you for your help Holly !!

Great experience working with Amy. I was given much better prices for both home and auto than my current provider. Thanks for your help!

We were first in contact with Lisa B., she was the first agent we spoke to over the phone before we were transferred to another representative to finalize everything. Lisa provided a quote that was well within our budget (even cheaper than we were expecting) and had every coverage we were looking for + more. She answered our numerous questions in detail through email in less than 24 hours! Amazing service from the Duliban team!

I chose Lisa for my business from other brokers because she was the only one that asked for a letter of experience to further reduce my rates. We'll done and thank you!

We have a new car on the way that needed coverage so we went insurance shopping and found Amy from Duliban Insurance. She guided us through the process, we got a great rate on both house & car saving us hundreds of dollars a year. With peace of mind and more funds for the family it was a great experience. Highly recommend.

Great experience with Mallory C! She was professional, helpful, and made the insurance process easy. Highly recommend!

Mallory was absolutely amazing. She was so kind, respectful and incredibly helpful and supportive. I would definitely love to continue working with her and the team again.

Called in to Duliban about switching over insurance for my Model 3 and in under an hour, Holly had my quote, a great competitive price and even went over additional ways to save some cash through the EV society.Really great experience all the way from contact to signing. Would highly recommend.

I've had insurance for more than 20 years. Despite having no fines or claims with Aviva, my insurance premium increased year after year. In the end, I discovered Duliban Insurance. With them, I received the best rate. I highly recommend speaking with Lisa Brant. She was excellent. She makes you feel like family and is incredibly knowledgeable. Fantastic experience

Amy Brown was an amazing asset to assist me through my complicated needs.

Mallory was a great help. Thank you for everything

Holly was great to work with, quick and easy!

We just purchased our first home and were in need of home insurance. We were referred to Hilary Phelps who has been very helpful and informative during the whole process. Hilary was able to get us a quote within days of contacting her, whereas my previous broker hadn’t responded in over 3 weeks. Highly recommend Hilary Phelps for any insurance needs!

Great job, saving us allot of money, very thorough and extremely helpful...

I experienced Holly from this insurance she’s wonderful helping me with each and everything…

After a long time with Belair I was not happy that the older my car got the more my rates went up so I finally decided to shop around and called Duliban and spoke to Lisa Brant, I found her to be very nice and attentative, did not mind in the least repeating things because of my hearing problems, she found me a great rate for my car and also the house, saved me hundreds of dollars so I am more than happy to join Duliban, thank you Lisa, you were great. best wishes, Brian.

Alex Shortridge was excellent. We’ve been wanting to change insurance companies for years but couldn’t handle the stress of it.She took care of everything which made it ever so easy to switch over.

Great customer service and quick response

Always a great experience with Duliban Insurance! Tia Balint was fantastic in helping me with a last minute change and saved me a few bucks too! Highly recommend!

Great experience working with Alex for my insurance coverage needs! Thanks Alex

I had the pleasure of Alex Shortridge for my consultant. Such a wonderful and knowledgeable person. Pleasant and enjoyed our conversation. Helped me out tremendously

Once we got organized, everything was smooth.

Calling an insurance company (especially early in the morning) can have its challenges, but Warren Drake was very easy going and ensured a smooth transition. Thanks again!!

Todd and Holly were great! They were very quick to get me a quote and they facilitated the paperwork to make the process smooth!

Holly was extremely helpful in finding us the perfect plan for our auto. She is a delight to work with!

Very friendly great attitude and professionalism

The key to fantastic representation by your home and auto insurance broker is quality service. We have dealt with Todd Minor for about 20 years now, both with a previous firm and now with Duliban. Todd has always been tremendous...providing us with what we need and then following up with regular reviews and exceptional service. Being available for a quick call or email when you need something...a change...a claim... is so very important. That level of service and knowledge has confidently allowed us to refer multiple clients to him and his firm over the years trusting that they will not be disappointed.

I called Holly Moore at Duliban Insurance for a quote. She was really help let me know all the extras I was missing but never push anything on me which was wonderful. The pricing I got was very impressive so I'm now with Duliban Insurance.

Quick and thorough communication with Holly Moore. She is so lovely, patient, and helpful. I had so many questions and she had all the answers.

I have had the great pleasure of dealing with the extremely helpful and caring staff and agents with Duliban Insurance. In particular, Todd Minor has always gone above and beyond the call of duty when it comes to his caring patience and time he puts into helping and working with clients. I couldn't see any other insurance brokerage I'd want to have my policy with than Duliban.

Lisa, went above and beyond in helping me set up for my house insurance. Thank you.

My car insurance broker Todd Minor is very thorough and explains things very well. Thanks for all your help Todd!

I recently received assistance from Alex S. and Brianna with transferring insurance to a new vehicle. Their level of customer service and support exceeded my expectations. I highly recommend both of them for their professionalism, knowledge, and willingness to go above and beyond to help with any insurance-related needs.

I had the pleasure of working with Todd Minor today to add a new vehicle to our policy. Todd is very knowledgeable and has always been there to answer any questions and provides recommendations to ensure we are getting the most competitive prices for the coverage we need with our growing family. Always a pleasure to deal with Todd.

Great experience finding new auto insurance, my broker was Alex Shortridge and she was amazing! Answered all of my questions and made the process very smooth

Lisa was the best. Extremely helpful & fast.

Had a great experience with Warren, he was very helpful and knowledgeable.

Alex was amazing and patient. I would recommend her to anyone for insurance.

Very pleasant experience dealing with them as a new customer. Amy Brown was really patient and helped me get setup in record time. Thankyou!

Amy and her team were great to work with, and help me get a good rate on car insurance.

I called for a quote for a vehicle for our daughter. Todd took the time to explain our options and worked out various prices so we could make our decision. Thanks as always Todd for your expert advice!

I’ve dealt with Todd for many years at Mason, and now at Duliban. As always his customer service goes above and beyond. I highly recommend him if you’re looking for all of your insurance needs! Thanks so much!-Mackenzie

Holly was awesome, she was quick and efficient in getting us the best quote possible! Definitely will recommend to anyone who asks where I got my insurance

Brianna was great to deal with.

As my insurance (auto and car) needed renewal, I wanted to compare rates and products. On the recommendation of a trusted relative, I contacted Duliban Insurance brokers and am delighted with the result. I dealt with Hilary Phelps who attentavly listened to my needs and found me a product which not only saves me money but meets my expectations. Hilary was a true professional - knowledgeable, respectful, honest and kind. I would highly recommend Duliban Insurance Brokers.

Hilary was tremendous help. Prompt and attentive service!

I wish I could give 6 stars!I had an excellent experience working with Alex Shortridge as my insurance broker! As I am a first-time car owner, I had many questions, but Alex was incredibly knowledgeable, patient, and thorough in explaining everything to me. She made the entire process smooth and stress-free from start to finish. Her professionalism and understanding made me feel confident in my choices, and I truly appreciated her support. Highly recommend her services for anyone looking for a reliable and knowledgeable broker!

I had the pleasure of dealing with Holly Moore who was very prompt in getting me new Home and Auto quotes. Holly followed up with me exactly one month before my renewal with mu other provider and was able to secure me much lower premiums than my current renewal offer. Highly recommend!

Had the pleasure of dealing with Todd at Duliban Insurance. Was nice to have the personal one on one without machines doing the work!! He was very helpful with getting me the best price for my insurance needs! Highly recommend !!

Holly was great to work with knowledgeable helpful and efficient Would and will recommend her and Duliban

Todd Minor has been my agent for home and auto insurance for many, many years, and has always provided excellent, personable service. Would highly recommend.

I have just purchased new car insurance for a used vehicle "gifted" to me by a family member. After a quick online search and application last night I have had the pleasure today of dealing with representative Alex Shortridge on the phone. This turned out to be a very efficient and speedy process and ultimately produced a very cost effective solution using the new approach of a base fixed policy rate then a variable rate for each 1,000 km actually driven. This is perfect for a second car that will have very limited local usage as a back-up for my primary vehicle for which I am the only driver. Alex was well prepared, knew her stuff and was a fountain of relevant information that made the process very helpful. Top marks to this articulate, polite, patient and ultimately successful guide to obtaining my new policy.

Very good .Thanks.Emil

Great experience working with June. She was very knowledgeable and helpful getting RV insurance.

Great service and competitive deals! I was able to find the auto insurance policy that suited me best. Shoutout to Holly!! An amazing broker who quickly understood my situation and managed to hook me up with a great deal. Many Thanks.

Alex was absolutely incredible to work with! The entire process was extremely pleasant and I felt supported all the way through with all my questions answered. I would definitely recommend Alex to anyone looking to find a new provider or looking to restructure their coverage

I had some questions about my policies. Todd Minor returned my call quickly. He was courteous and professional. He answered all of my questions and made the required changes.

Great service. Amy Offered a great deal for auto insurance

Bryana at Duliban was absolutely wonderful to work with! She was very patient with me, making sure I understood everything and all my options before I chose an insurance plan. I was a little delayed in my response time and she never discouraged me or pushed me to the side. Thanks to her I feel confident in the insurance plan I’ve chosen and can’t thank her enough! 😊

My broker is Todd Minor and we have had nothing but the best service from him and Duliban insurance brokers. Always there for any questions and always looking for the best coverage and price for us. Completely satisfied

Amazing experience with June! She found us WAY better coverage for our home insurance at a much better rate. Highly recommend!

Staff were very helpful. We had lots of questions and they were patient and informative. Made the experience less stressful and pleasant. Fantastic customer service.

Todd Minor is excellent, has gone above and beyond for me time and time again. Thank you so much for all the many years and more to come, much appreciated

Chantelle McCorriston was very helpful and professional. She understood exactly what changes I was asking to be done on 2 of our policies.

Fast service, clear communication, excellent customer, knowledgeable staff and top rates!! I’m glad I decided to shop around and happy to be a Duliban insurance customer

My brokers was amazing and it didn't take to get my insurance on my vehicle.

Lisa Brant was extremely helpful. She is friendly and kind. She was able to answer all my questions. Thank you for you do!

Hi Malory, thank you for all your help with my car and house insurance . Your help much appreciated and the price was great!! Thank you Maureen

Warren was Very helpfull, Took the time to find coverge I wanted.

Brianna Lymburner was awesome!! Great quick and very friendly. Looked after my request. Highly recommend these guys.

Amy was such a help! Very friendly, gave me all the info I needed and was patient with my questions and things I didn't understand. Tooootally recommend!

They were very helpful in finding me insurance, thank you

Amy has been more than fantastic to deal with! Always very prompt in answering my questions. As a first timer with Duliban, this is great to see!Cheers Amy!

Holly was absolutely amazing to work with. She was so friendly and knowledgeable. Truly appreciate the time she took with me. She was able to greatly reduce my insurance costs while actually getting me better coverage. I would highly recommend Duliban.

Brianna Lymburner provided absolutely wonderful customer service while helping us update our home and auto policy. My mother-in-law recommended her to us, and I couldn’t be more grateful. Brianna explained everything so clearly, making sure we fully understood our policy and addressing concerns that hadn’t been met previously. She’s truly a breath of fresh air—professional, kind, and incredibly helpful. I’m so relieved to be solely dealing with her now at Duliban Insurance. Thank you, Brianna, for making this process so seamless and pleasant! Highly recommend her to anyone in need of exceptional service.

Everything was done quick and easy and Mallory the broker who helped me was fantastic

I contacted Duliban and had the pleasure to get quotes from Lisa Brant. Lisa provided me many different quotes as I was deciding in which vehcile I wanted to buy, she helped me through the process and I'm very thankful to Lisa.