Document Delivery: Go Paperless

Amy from Duliban Insurance was very helpful with setting up my new insurance policy. She made the process seamless while explaining all my options with great detail and clarity.

I had a pleasant experience working with these insurance brokers . Hilary was able to find me the best rate for my new EV.

I would like to thank Amy Brown for amazing job setting up my insurance for all the cars for my parents

Highly recommend speaking with Hilary, she was so personal and REALLY wanted to help. After being on the phone for 5 plus hours with other companies she was the quickest to find the best and lowest offer for my need.Thank Hilary 🙂

June was super helpful ☺️!

Bryana Brunette and her team from Duliban have been extremely helpful in finding the right insurance for both Auto and home.

Saved me over 900$ a year on just my home owners insurance. Car insurance is the same, but all other quotes I got were higher. Seems I have a vehicle that is high risk for theft. So pleased with my savings. My agent was June and I couldn’t be more pleased with how much she helped me out.

Mallory did a great job getting a last minute issue resolve. Additionally, she did it on her off hrs

Lisa B. is amazing! She's kind and understanding and super patient with newbies to insurance! She helped me out a lot with my whole process and she's super efficient!! Thank you so much Lisa!

Amy was so friendly and helpful. She got me a great rate and I have already begun to recommend her to friends and co- workers. If you like saving money , give her a call !

Jane Hanna has been our very personable & resourceful insurance professional for several years. If there is a question or a situation that we have needed assistance with, Jane has always come through for us in a timely manner. Duliban and we as clients are very fortunate to have such a great resource who we can always count on.

Thanks to Mallory for all of her patience and hard work helping us to find carriers and policies that provide the coverages that we were looking for at an affordable price!

thank you Mallory Crossman for helping me get set up. Was very helpful and professional, never had insurance before and she made it go very smoothly for me

Great fast reliable service very polite courteous and understanding would deal with her again over and over

I highly recommend Amy Brown. She helped me through the process of finding a car insurance company and did an excellent job. Amy was professional, patient, and made everything clear and easy to understand. Thanks to her support, the whole experience was smooth and stress-free.

June Sabo helped us to get Auto insurance setup / transferred recently . She is very patient, knowlagable and efficient. We had our auto insu with another big name 10+ years but rates are going up every year for no reason. Thank you June and Duliban to get us transfered with good saving in premium /Mike Li

June is the absolutely best! From initially helping me shop for the best policies through setting them up and helping me with questions afterwards, she's always been super communicative and helpful. Especially as someone who was initially skeptical having never heard of Duliban, I've been blown away by their collective effectiveness and convenient tools like a client portal. Definitely passing the recommendation forward.

Very happy with the service provided by Amy Brown. She helped me work out my car insurance quickly and efficiently. Overall very professional and great work.

I have been dealing with Jane Hannah for at least 20 years, she is just simply awesome and has always taken such good care of my accountJane represents you well and is a greatasset to your team and firm

Hilary was very friendly and quick to help me get my insurance set up at the best rate possible. Thanks again!

I just bought a car and a friend of mind suggested this company.I called and spoke with Hilary Phelps.I am very thankful for all her help, l had a few problems and she worked with me to work everything out. She was always available to speak with, she got back to me right away and she's a very nice person.She found me the best rates for my situation.I am very pleased with all the help and understanding of my situation she gave to me. I will definitely send my friends and family to her office.I will refer her to anyone that is looking for a good company to work with!Thank you so much for all your help Hilary 😊

Amy Brown has experience and a friendly approach to making sure you get the insurance you need.

I was helped by Amy Brown and Hilary Phelps. Both were incredibly speedy and thorough in matching me with an insurance provider, providing me with relevant documentation, and explaining the contents. Highly recommend them both.

Lisa provided excellent service from start to finish. She responded promptly to all my questions and concerns, making the entire experience smooth, simple, and fast. She offered several options, guided me through the process, and gave thoughtful advice. I truly appreciated her professionalism and support.

After many, many years with RBC insurance, I finally decided to check into other options.My husband recommended Alexandra Shortridge at Duliban Insurance Brokers and she was amazing. She helped me compare different companies and found the one that provided me with the same amount of coverage for significantly less money. I would definitely recommend Duliban Insurance and Alex to anyone who likes to save money and still get five star service. Thanks again, Alex!

I had great service and Amy Brown was a very pleasant young lady to deal with I would highly recommend her and her team for any of your insurance needs

Excellent customer service and highly competitive rates.

Our insurance broker, Lisa Brant, has been a pleasure to deal with since our family switched to Duliban Insurance! Lisa responds to inquiries in a timely manner, is professional, friendly, and knowledgeable. We would definitely recommend Lisa for all of your insurance needs!

My interactions with Amy Brown were 10 out of 10. I always dislike negotiating with insurance companies but she made it simple and easy to complete the transition from our old company (TD Insurance) to Duliban Insurance Brokers. Very happy with the results, both in price and the ease of the change in coverage.

I dealt with Alex and she was an absolute delight to work with, I couldn't find insurance anywhere(with my circumstances) and she was AMAZING, fast and efficient. Got me the coverage I needed and fast. Would definitely recommend Duliban Insurance Brokers!!

Lisa was incredibly helpful and professional, I was moving into a new address as buying the car and she made it possible with no hustle!

Thanks to Alex Shortridge and the team at Duliban Insurance Brokers for their work in putting together our automobile insurance package so quickly on an emergency basis. (A miscommunication between the insurance agency, ourselves and the Broker lead to a very scary situation of almost being uninsured). Thank you Alex and Duliban for coming to our rescue!

Highly recommend! Lisa was amazing, she made getting both my tenant and vehicle insurance completely seamless. Through a move, a name change, and a stressful time, she handled everything with care and made it all so easy. I can’t sing her praises enough.

Thank you Lisa Brant for helping my son insure his first vehicle. You were very quick to provide us information and have him insured on his first car. It is much appreciated! Sincerely...Eric

Hilary was very helpful and answered all my questions very quick. She got me all settup asap so i could get my car on the road thankyou very much duliban insurance.

I received incredible service by Hilary Phelps - she is knowledgable, proactive, and super responsive. The quoted price was noticeably cheaper (almost half) compared to many other online providers. I am ready to recommend Duliban to literally every person I know.

Duliban insurance was recommended to me by a friend.I had somproblems with my old insurance. So i called, told them the situation.Lisa that i was talking to was very fast and professional setting me up with a new insurance.Fastest service i ever had 24 hours my car was insured. And to a better price .So far im very happy

I recently switched to Duliban Insurance for both my auto and property coverage, and I couldn't be happier with the experience! From the very first interaction, the team was incredibly friendly, professional, and efficient. (My agent is June).They made the entire setup process smooth and stress-free. What really stood out was how up-to-date and client-focused their services are. Their app and website are intuitive and convenient, making it easy to manage my policies anytime, anywhere. I also appreciated the referral rewards program—a thoughtful touch that shows they truly value their clients. The follow-up and communication from both staff and management were top-notch. I felt supported every step of the way. All in all, it was a fantastic experience that exceeded my expectations. Thank you to the entire Duliban team—your dedication and care make all the difference! Thank you June and Amber.

Amy was a huge help and saved me about $150 a month on my home and automotive insurance

Amy is on the ball. Highly recommend!

Very knowledgeable and stright forward

Lisa Brant, as well as Holly Moore, were my brokers at Duliban Insurance. They were both excellent at providing me the most appropriate information to make a decision on what I needed to secure automobile insurance. They got me the best rate car insurance and were transparent in the finer details when getting me to sign up. They were great.

I had a great experience working with Hilary at Duliban Insurance. She was professional, friendly, and explained everything clearly while setting up my policy. The process was smooth and stress-free, and she made sure I understood all my options. I appreciate her patience and support. Highly recommend Hilary if you’re looking for excellent customer service and guidance with insurance.

Lisa Brant was a very knowledgeable and helpful representative. She found me insurance for my home and my vehicles that blew my previous insurance company out of the water. I highly recommend her and Duliban insurance brokers!

Great friendly service. Amy B was quick to respond to my initial inquiry and has kept me updated. I highly recommend Duliban Insurance 😀

Steve at Duliban was very helpful! He was informative, efficient, experienced and able to get us insurance at a very competitive rate. Overall, we appreciated his professionalism and kindness. We will be switching more of our insurance needs to Duliban moving forward.

Mallory did a great job helping me get a great rate on trailer insurance. I've been with Duliban Insurance for over 40 years and have been very satisfied with their services!

Hilary is extremely helpful and will get back to you quickly. I am very happy with Duliban and feel good that I have the coverage I need.

I was looking for a better deal for my insurance and I talked to Lisa and she helped me out. Not only did she find me a new insurance company but she also helped me save so much money per month. I really appreciate her help.

Senanya Jayatilake provided me with excellent, superbly courteous customer service in handling the renewal payment for my auto insurance policy.

Lisa Brant defines what true customer service looks like!Even though she’s now in a different role, she went out of her way to help me when others hadn’t responded to my time-sensitive quote request.Her dedication, responsiveness, and willingness to step in made all the difference!Truly grateful 😊

I had a wonderful dealing with Michael Neglia. He was able to make some changes regarding my renewal and was extremely helpful and polite.

Alex (Alexandra) Shortridge is AWESOME…777 ‘Stars’ out of 5…friendly, efficient, caring, helpful, reliable, & on & on. If anyone is looking for an insurance company, you’ll never find anyone BETTER to work with + help U than Alex…no doubt about it, everybody!😀

We couldn’t recommend Duliban enough! Hilary helped us immensely in a stressful time of our last company making huge errors in our policies over the last year. We have now changed all of our company policies, and personal policies over to Duliban, and couldn’t be happier. You won’t be disappointed in their exemplary service.

Alex was super helpful and went above and beyond to ensure I had the best rate and worked with a company to reinstate my home insurance after a brief cancellation. She was friendly and worked with me even as far as preferred communication!

Lisa from Duliban insurance was so amazing and so helpful. She was on top of all my concerns from moving from my previous insurance company to finding a new one. Thank you again for the great and easy transition.

I needed home insurance quickly and dealt with Amy Brown at Duliban. She was very prompt and professional, and had me set up with home insurance same day at a great rate. Thanks again! Would definitely recommend.

Natalie was very easy to deal with. Extremely easy to talk to, knew exactly what I was asking for, and followed up with a nice email!!

Lisa Brant was amazing. She was quick, polite, professional, and helped me save thousands per year. I’m looking forward to moving more insurance products over with Lisa’s help in the coming months when my policies are up for renewal. Thanks again!

Amy is very professional and fast; I recommend her 100%

I called for a quick quote for insurance on my ATV. I was put into contact with Alex Shortridge and was very pleased with how quickly they were able to process it. Next day I signed the documents and had a temp slip a few days later via email. Thanks again for help and look forward to working with you again !

Amy was super helpful in finding an auto insurance policy at a good rate. The whole process was easy, fast, and just an overall good experience. I would absolutely recommend them in the future because they provided me savings that no other broker/insurance company that I received a quote from could which was super important to me as I’m a new driver and I knew out the gate that my premium would be steep.

Amy brown is the best advisor, I have gotCan’t believed that I got the lowest insurance.Thank you Amy

Alex Shortridge was amazing, got me the best quote as a high risk driver, was very kind and communicative and went out of her way to reply to my outreach outside usual office hours which was super helpful. Recommend!

Amy Brown was a great help with setting my auto insurance up. I was very happy with the service and length of time was done in.

Amy Brown is extremely helpful and knowledgeable! Definitely recommend ⭐️⭐️⭐️⭐️⭐️

It was great experience to work with Hilary Phelps. She knows the insurance industry & its dynamics. She completely understand my situation & provide me the solutions. Thanks Hilary !!!

Hillary at Duliban was awesome to deal with highly recommended!

I got taken care of by Hilary phelps and Lisa Brant extremely on top of it from finding you the suitable price to giving you some advice and pointers they truly went above and beyond especially with helping understand options

I would like to say thank you to all the staff at Duliban Insurance that helped me with my new policy. A huge thank you to Amy Brown for all her help with my questions and her patience with me. Thank you.

I called and got insurance the same day everything was so easy and they helped me out with the whole process i would highly recommend to anyone looking for insurance

Amy Brown and her team were knowledgeable, professional, and efficient. Much easier and assuring than dealing directly with an insurance company.

My experience dealing with Duliban's insurance broker Lisa Brant was hassle free, quick and went very smoothly. I would recommend Lisa to anybody who needs insurance and good advice. I found her to be competent and easy to talk to.

Amy Brown is my contact and is always quick with responses and information.

Amy Brown at Duliban was an absolute pro! Provided fast and efficient service . Pleasure doing business highly recommended!

Excellent customer service. Perfect understanding of customers complex situation. Right solutions under given circumstances.

This is a great place to go for insurance. Not only do they work directly with you, they also have a lot of partners to help find the best insurance. I only had the availability to walk in without appointment and the team helped me quickly and friendly to start the process. Mallory specifically helped me find auto insurance for me at a better rate than I found anywhere online, and answered all of my questions easily. This overall was the smoothest experience I've had with anything to do with insurance.

My experience with Hilary on setting up my insurance policy was the best. Her professionalism is top notch.She came highly recommended from my colleague and I wasn't disappointed.Sure referring her to my friends and family.

Amber has been fantastic to deal with. Very knowledgeable and professional!!! She was happy to answer my questions and concerns.

Super easy to get in contact with and fast responses!! I had an amazing experience with June!

I had the pleasure of working with Alex S., who was a huge help! She was quick with replying, courteous, patient, and very knowledgeable with questions related to car insurance. Highly recommend!

I had a good experience my agent was courteous and explained and answered all my questions

Amy was an extremely helpful and courteous person to deal with on my getting a new auto insurance policy. Very happy with this experience.

I had such difficulty getting a reasonable quote with other insurance brokers until I found Lisa Brant. She quickly found me the best rate saving me substantial amount and explained why I was able to get this rate due to my clean record. I will refer her to all of my friends!

I did a sibstitution of vehicle through the Dunnville office with Jane.Jane did a fabulous job, doing everything efficiently and correctly.Jane sent the required confirmations to my dealer right away. They were very satisfied with the information.Great job Jane! Many thanks, Perry

Amy has been wonderful to work with! Super fast response, I highly recommend Duliban!

Alex was very helpful, she answered all my questions and responded to my messages in a quick and timely manner.

Hillary was so helpful. The rate she found for me was half the rate my previous insurance company offered me for car insurance. She was also very quick to respond and very professional.

June Sabo was very helpful in getting my car & house insurance changed. Overall, I'll be saving about $1000 a year.Duliban Insurance Brokers has a discount program available for members of the Electric Vehicle Society of Canada, so I took advantage of the partnership.

I had called multiple insurance companies and brokers, but still found myself with outrageous costs for car and home insurance for my family. Duliban was recommended by a family member so as a hail mary, I called one last company. I am sooo thankful I did. Amy Brown found me reasonable prices that no one else was able to and the plan was just as good (if not better). It was done quickly, very easily on my part, and financially, it's made a world's of difference to my household. Amy has also been great with customer service too and I can reach out to her anytime with questions. I HIGHLY recommend this company.

Hilary Phelps was fantastic. She helped smooth out a disaster I was dealing with. She went over and above. She is as good as all the previous reviews I have read about her.. keep up the great job. Muchly appreciated. Thanks again.

It was recommended to me to try Duliban Insurance upon my renewal. I made an appointment with Hilary. She has been exceptional in assisting me. I would definitely recommend Duliban Insurance do anyone looking for insurance

Hilary was very responsive and helpful. Highly recommend

We chose Duliban Insurance Brokers in Welland (after having seen their high ratings on-line) to enquire about car insurance for a family member. From the initial walk-in contact we had with their receptionist, to the follow-up, we have been impressed! We received a response from their Senior Personal Lines Producer, Amy Brown, that same day and she was able to secure excellent rates immediately. She has worked for us in a very timely, efficient manner for which we are very thankful. We would highly recommend this company and, specifically, Amy!

Just a pleasure to deal with this company.Thanks Jhonny!

Amber is incredibly knowledgeable, courteous, organized and just goes that extra distance for her customers. My experience with her was outstanding!

My insurance experience has not always been the greatest. Mostly for faults of my own of which I have definitely paid the price for. This year, my tickets were to fall off my policy which I was looking forward to saving some money each month. I was in touch with Rafael Aparicio quite a few months ago to see when this would occur. He told my July, which brings us to this month. I reached out to Rafael and he was ready with all the information I needed about my renewed policy and new charges. The downfall was that the price decrease wasn't anywhere near what I expected which I was super disappointed with. I asked Rafael to look into it and he did. I was nervous at first because i wasn't receiving a fast reply from him like I have before...meanwhile he was just busy working hard to find me an EXCELLENT new option. When I tell you ... Rafael genuinely changed my life with what he was able to do. Without his hard work on my policy, I would not be able to save as much as I am projected to. In this day and age, that is a huge help and I still can't believe it. I am just over the moon about it. Rafael has been quick to respond, extremely patient with my questions and an absolutely pleasure to deal with. 10/10 customer service. Thank you so much, Rafael and Duliban!

I recently worked with Breanne N. from the Grimsby office, and I couldn’t be more pleased with the service I received. Adding vehicles and insuring younger drivers can be quite challenging and expensive, but Breanne as well as Rafael were absolutely fabulous throughout the entire process. Her professionalism and helpfulness made all the difference during this complex situation. I highly recommend Breanne at Duliban Insurance Company in the Grimsby office to anyone looking for an exceptional insurance broker!” Andrea D 😊

Very helpful in getting me the best possible deal

Amber was very helpful and knowledgeable and worked through my issue quickly.

Emily was so sweet and helpful! I had quite a big issue and she fixed it right away. Thanks again!!

Lisa is fantastic! Great CSR. Super satisfied with what I needed up with!

I had such a great experience working with Alex Shortridge at Duliban Insurance! She truly went above and beyond—taking the time to carefully explain everything, answer all of my questions, and make sure I fully understood my options. She found me the best deal for my situation, and I genuinely felt like she had my best interests at heart the entire time.I’ve dealt with many brokers in the past, but Alex stands out by far. She’s knowledgeable, incredibly friendly, and made the entire process feel easy and stress-free. If you're looking for someone who’s honest, efficient, and truly cares—Alex is the one to call. Highly recommend!

My partner and I contacted multiple brokers and insurance companies, and Alex Shortridge from Duliban Insurance Brokers helped us get set up within the day with the best rate possible. She was more than helpful, kind, informative, and very communicative.

Alex was very professional and provided great customer service!

Thank you to agent, Steve Auld for providing excellent customer service for our new driver. You made the process seamless for the whole family!

Alex at Duliban Insurance Brokers was tremdous help placing my car insurance after a glitch to my surprise with my long time insurance company. knowledgeable, friendly, and I would recommend asking for Alex when calling for insurance.

I brought a very unusual type of insurance policy that I needed to Alex Shortridge . Other insurance companies just said no can not do. ALEX went out of her way to get what I needed.

I sent an email to whom I thought was the agent handling my account this morning. I received a call back message saying the agent was no longer with the company, please remove her name, and call back to the office. When I did, the call bounced around until I received an automatic message requesting I leave my number and I would receive a call back after agents had finished with other clients. I waited by the phone and did receive a call, but they hung up. Now it is a few hours later, and still no return call or an email. At first I gave a one star rating for the poor customer service. The company may be located in a small town, but the service is big town business. The next day I was very surprised to receive a call apologizing for the mix up and my issue was resolved quickly. I changed my rating to four stars; "the squeaky wheel gets the grease."

Amber Berry was a huge help to all my needs.Thank you.

Most responsive, attentive and cost effective insurance broker in the city, whether its for homes, rental properties, or vehicles.They have been growing a lot and it is well deserved, will continue to work with them into the foreseeable future

Alex was amazing , professional and kind over the course of helping me with my quote for insurance. 5 stars ⭐️

Wow, super impressed with this brokerage! Steve searched for quotes and got me a great deal on auto insurance, saving me a significant amount while increasing my coverage. I couldn’t be happier! The phone call was quick and painless, a few simple questions and I’m on my way to great savings! Thanks!!

Warren drake did excellent customer service.

Alex Shortridge was the agent that helped me out. She was kind and on point knew exactly what I needed to insure my Polaris slingshot and gave me an amazing quote!! Thank you Alex for taking the time to ensure that it was insured as quickly as possible!! You were great to deal with!

Warren was very helpful and explained things to me that I didn't understand thank you so much

Hilary was very friendly and helpful. She saved me $700 on my new car insurance.

Hilary was very responsive and got me a great price within a short time period. She was very respectful, and congratulated me on my new vehicle! Very happy with this insurance agent and how I was treated.

I would like to say that my experience with Lisa has been very positive. Everything is good and no problems whatsoever. Thank you Lisa

Same coverage with better prices. Very straightforward and the staff are quite friendly and accommodating. A special thanks to Amy for making this transition a painless process.

I just wanted to take a moment to sincerely thank Hilary Phelps for all your help in securing insurance for my vehicle. Your patience, professionalism, and attention to detail truly made this process smooth and stress-free. I especially appreciate the time you took to walk me through every part of the package and ensure I understood all the details.Thanks to your efforts, I now have coverage that not only fits my needs but is also affordable. I genuinely appreciate your dedication and support—you're truly a pleasure to work with!

The insurance brokers at Duliban insurance are very professional and helpful. I would like to give a shout out to June Sabo for her dedication for finding me the best possible price.

I appreciate the personal service from Todd Minor. A quick phone call resolved my concerns. Thanks Todd.

Hilary Phelps great broker took the time to explain everything she acts quickly and gets the results your looking for very professional to the point im extremely satisfied thank you Hilary

Great experience dealing with them, huge shout out to Hillary Phelps for the execution of excellent customer service

I had a meeting with Holly and it went super smooth, this is my first time buying my own insurance but she explained everything super thoroughly and made sure I understood each option I had. Thank you for your help Holly !!

Great experience working with Amy. I was given much better prices for both home and auto than my current provider. Thanks for your help!

We were first in contact with Lisa B., she was the first agent we spoke to over the phone before we were transferred to another representative to finalize everything. Lisa provided a quote that was well within our budget (even cheaper than we were expecting) and had every coverage we were looking for + more. She answered our numerous questions in detail through email in less than 24 hours! Amazing service from the Duliban team!

I chose Lisa for my business from other brokers because she was the only one that asked for a letter of experience to further reduce my rates. We'll done and thank you!

We have a new car on the way that needed coverage so we went insurance shopping and found Amy from Duliban Insurance. She guided us through the process, we got a great rate on both house & car saving us hundreds of dollars a year. With peace of mind and more funds for the family it was a great experience. Highly recommend.

Great experience with Mallory C! She was professional, helpful, and made the insurance process easy. Highly recommend!

Mallory was absolutely amazing. She was so kind, respectful and incredibly helpful and supportive. I would definitely love to continue working with her and the team again.

Called in to Duliban about switching over insurance for my Model 3 and in under an hour, Holly had my quote, a great competitive price and even went over additional ways to save some cash through the EV society.Really great experience all the way from contact to signing. Would highly recommend.

I've had insurance for more than 20 years. Despite having no fines or claims with Aviva, my insurance premium increased year after year. In the end, I discovered Duliban Insurance. With them, I received the best rate. I highly recommend speaking with Lisa Brant. She was excellent. She makes you feel like family and is incredibly knowledgeable. Fantastic experience

Amy Brown was an amazing asset to assist me through my complicated needs.

Mallory was a great help. Thank you for everything

Holly was great to work with, quick and easy!

We just purchased our first home and were in need of home insurance. We were referred to Hilary Phelps who has been very helpful and informative during the whole process. Hilary was able to get us a quote within days of contacting her, whereas my previous broker hadn’t responded in over 3 weeks. Highly recommend Hilary Phelps for any insurance needs!

Great job, saving us allot of money, very thorough and extremely helpful...

I experienced Holly from this insurance she’s wonderful helping me with each and everything…

After a long time with Belair I was not happy that the older my car got the more my rates went up so I finally decided to shop around and called Duliban and spoke to Lisa Brant, I found her to be very nice and attentative, did not mind in the least repeating things because of my hearing problems, she found me a great rate for my car and also the house, saved me hundreds of dollars so I am more than happy to join Duliban, thank you Lisa, you were great. best wishes, Brian.

Alex Shortridge was excellent. We’ve been wanting to change insurance companies for years but couldn’t handle the stress of it.She took care of everything which made it ever so easy to switch over.

Great customer service and quick response

Always a great experience with Duliban Insurance! Tia Balint was fantastic in helping me with a last minute change and saved me a few bucks too! Highly recommend!

Great experience working with Alex for my insurance coverage needs! Thanks Alex

I had the pleasure of Alex Shortridge for my consultant. Such a wonderful and knowledgeable person. Pleasant and enjoyed our conversation. Helped me out tremendously

Once we got organized, everything was smooth.

Calling an insurance company (especially early in the morning) can have its challenges, but Warren Drake was very easy going and ensured a smooth transition. Thanks again!!

Todd and Holly were great! They were very quick to get me a quote and they facilitated the paperwork to make the process smooth!

Holly was extremely helpful in finding us the perfect plan for our auto. She is a delight to work with!

Very friendly great attitude and professionalism

The key to fantastic representation by your home and auto insurance broker is quality service. We have dealt with Todd Minor for about 20 years now, both with a previous firm and now with Duliban. Todd has always been tremendous...providing us with what we need and then following up with regular reviews and exceptional service. Being available for a quick call or email when you need something...a change...a claim... is so very important. That level of service and knowledge has confidently allowed us to refer multiple clients to him and his firm over the years trusting that they will not be disappointed.

I called Holly Moore at Duliban Insurance for a quote. She was really help let me know all the extras I was missing but never push anything on me which was wonderful. The pricing I got was very impressive so I'm now with Duliban Insurance.

Quick and thorough communication with Holly Moore. She is so lovely, patient, and helpful. I had so many questions and she had all the answers.

I have had the great pleasure of dealing with the extremely helpful and caring staff and agents with Duliban Insurance. In particular, Todd Minor has always gone above and beyond the call of duty when it comes to his caring patience and time he puts into helping and working with clients. I couldn't see any other insurance brokerage I'd want to have my policy with than Duliban.

Lisa, went above and beyond in helping me set up for my house insurance. Thank you.

My car insurance broker Todd Minor is very thorough and explains things very well. Thanks for all your help Todd!

I recently received assistance from Alex S. and Brianna with transferring insurance to a new vehicle. Their level of customer service and support exceeded my expectations. I highly recommend both of them for their professionalism, knowledge, and willingness to go above and beyond to help with any insurance-related needs.

I had the pleasure of working with Todd Minor today to add a new vehicle to our policy. Todd is very knowledgeable and has always been there to answer any questions and provides recommendations to ensure we are getting the most competitive prices for the coverage we need with our growing family. Always a pleasure to deal with Todd.

Great experience finding new auto insurance, my broker was Alex Shortridge and she was amazing! Answered all of my questions and made the process very smooth

Lisa was the best. Extremely helpful & fast.

Hilary was incredibly helpful and made the entire process of finding the perfect insurance for both our car and home smooth and stress-free. She answered all of our questions quickly and clearly, and we felt confident every step of the way. Highly recommend!

Had a great experience with Warren, he was very helpful and knowledgeable.

Mallory was a great help

Alex was amazing and patient. I would recommend her to anyone for insurance.

Very pleasant experience dealing with them as a new customer. Amy Brown was really patient and helped me get setup in record time. Thankyou!

Amy and her team were great to work with, and help me get a good rate on car insurance.

I called for a quote for a vehicle for our daughter. Todd took the time to explain our options and worked out various prices so we could make our decision. Thanks as always Todd for your expert advice!

I’ve dealt with Todd for many years at Mason, and now at Duliban. As always his customer service goes above and beyond. I highly recommend him if you’re looking for all of your insurance needs! Thanks so much!-Mackenzie

Holly was awesome, she was quick and efficient in getting us the best quote possible! Definitely will recommend to anyone who asks where I got my insurance

Brianna was great to deal with.

As my insurance (auto and car) needed renewal, I wanted to compare rates and products. On the recommendation of a trusted relative, I contacted Duliban Insurance brokers and am delighted with the result. I dealt with Hilary Phelps who attentavly listened to my needs and found me a product which not only saves me money but meets my expectations. Hilary was a true professional - knowledgeable, respectful, honest and kind. I would highly recommend Duliban Insurance Brokers.

Very pleasant and helpfull agents. Patient as my call kept dropping and my agent continued calling back to help get everything set up!

Holly has been super helpful with our home and auto switch! Definitely recommend!

Hilary was tremendous help. Prompt and attentive service!

June was amazing and patient ! Thank you !

I wish I could give 6 stars!I had an excellent experience working with Alex Shortridge as my insurance broker! As I am a first-time car owner, I had many questions, but Alex was incredibly knowledgeable, patient, and thorough in explaining everything to me. She made the entire process smooth and stress-free from start to finish. Her professionalism and understanding made me feel confident in my choices, and I truly appreciated her support. Highly recommend her services for anyone looking for a reliable and knowledgeable broker!

I had the pleasure of dealing with Holly Moore who was very prompt in getting me new Home and Auto quotes. Holly followed up with me exactly one month before my renewal with mu other provider and was able to secure me much lower premiums than my current renewal offer. Highly recommend!

Great people to deal with and good options for insurance. I changed my house and vehicle.

Had the pleasure of dealing with Todd at Duliban Insurance. Was nice to have the personal one on one without machines doing the work!! He was very helpful with getting me the best price for my insurance needs! Highly recommend !!

Holly was great to work with knowledgeable helpful and efficient Would and will recommend her and Duliban

Great Service ! Thanks Hilary

Todd Minor has been my agent for home and auto insurance for many, many years, and has always provided excellent, personable service. Would highly recommend.

I have just purchased new car insurance for a used vehicle "gifted" to me by a family member. After a quick online search and application last night I have had the pleasure today of dealing with representative Alex Shortridge on the phone. This turned out to be a very efficient and speedy process and ultimately produced a very cost effective solution using the new approach of a base fixed policy rate then a variable rate for each 1,000 km actually driven. This is perfect for a second car that will have very limited local usage as a back-up for my primary vehicle for which I am the only driver. Alex was well prepared, knew her stuff and was a fountain of relevant information that made the process very helpful. Top marks to this articulate, polite, patient and ultimately successful guide to obtaining my new policy.

Very good .Thanks.Emil

Great experience working with June. She was very knowledgeable and helpful getting RV insurance.

Great service and competitive deals! I was able to find the auto insurance policy that suited me best. Shoutout to Holly!! An amazing broker who quickly understood my situation and managed to hook me up with a great deal. Many Thanks.

Alex was absolutely incredible to work with! The entire process was extremely pleasant and I felt supported all the way through with all my questions answered. I would definitely recommend Alex to anyone looking to find a new provider or looking to restructure their coverage

I had some questions about my policies. Todd Minor returned my call quickly. He was courteous and professional. He answered all of my questions and made the required changes.

Great service. Amy Offered a great deal for auto insurance

Bryana at Duliban was absolutely wonderful to work with! She was very patient with me, making sure I understood everything and all my options before I chose an insurance plan. I was a little delayed in my response time and she never discouraged me or pushed me to the side. Thanks to her I feel confident in the insurance plan I’ve chosen and can’t thank her enough! 😊

My broker is Todd Minor and we have had nothing but the best service from him and Duliban insurance brokers. Always there for any questions and always looking for the best coverage and price for us. Completely satisfied

Amazing experience with June! She found us WAY better coverage for our home insurance at a much better rate. Highly recommend!

Staff were very helpful. We had lots of questions and they were patient and informative. Made the experience less stressful and pleasant. Fantastic customer service.

Todd Minor is excellent, has gone above and beyond for me time and time again. Thank you so much for all the many years and more to come, much appreciated

Chantelle McCorriston was very helpful and professional. She understood exactly what changes I was asking to be done on 2 of our policies.

Fast service, clear communication, excellent customer, knowledgeable staff and top rates!! I’m glad I decided to shop around and happy to be a Duliban insurance customer

My brokers was amazing and it didn't take to get my insurance on my vehicle.

Lisa Brant was extremely helpful. She is friendly and kind. She was able to answer all my questions. Thank you for you do!

This company is great to deal with,Holly Moore was really helpful and easy to deal with.I highly recommend her to anyone!!!

Hi Malory, thank you for all your help with my car and house insurance . Your help much appreciated and the price was great!! Thank you Maureen

Warren was Very helpfull, Took the time to find coverge I wanted.

Brianna Lymburner was awesome!! Great quick and very friendly. Looked after my request. Highly recommend these guys.

Amy was such a help! Very friendly, gave me all the info I needed and was patient with my questions and things I didn't understand. Tooootally recommend!

Very good experience working with Duliban Insurance Brokers. My communication began with Amy Brown, Senior producer. She has very efficient, professional approach. Her quote was the best one on the market. The process of finalizing the deal was fast and streamlined. Highly recommended.

They were very helpful in finding me insurance, thank you

Amy has been more than fantastic to deal with! Always very prompt in answering my questions. As a first timer with Duliban, this is great to see!Cheers Amy!

Holly was absolutely amazing to work with. She was so friendly and knowledgeable. Truly appreciate the time she took with me. She was able to greatly reduce my insurance costs while actually getting me better coverage. I would highly recommend Duliban.

Brianna Lymburner provided absolutely wonderful customer service while helping us update our home and auto policy. My mother-in-law recommended her to us, and I couldn’t be more grateful. Brianna explained everything so clearly, making sure we fully understood our policy and addressing concerns that hadn’t been met previously. She’s truly a breath of fresh air—professional, kind, and incredibly helpful. I’m so relieved to be solely dealing with her now at Duliban Insurance. Thank you, Brianna, for making this process so seamless and pleasant! Highly recommend her to anyone in need of exceptional service.

Everything was done quick and easy and Mallory the broker who helped me was fantastic

I contacted Duliban and had the pleasure to get quotes from Lisa Brant. Lisa provided me many different quotes as I was deciding in which vehcile I wanted to buy, she helped me through the process and I'm very thankful to Lisa.

Great customer service and flexibility to speak with me