Home » Referral Program
referral program
Refer Someone To Duliban Insurance
Insurance referrals mean a lot to our team. When you recommend Duliban Insurance to a family member, friend, or even a co-worker, it shows us that you trust the service and support you have received.
We take that responsibility seriously.
Our goal has always been simple: provide honest advice, clear options, and a process that makes insurance easier to understand. When someone sends us a referral, it gives us the opportunity to help more people in our community find the coverage that is right for them.
If someone you know would benefit from a conversation with a trusted broker, whether for a quote or simply some advice, we would be grateful for the opportunity to connect with them.
Has someone referred you?
Are you being referred to us by one of our trusted clients? Please click the referral form and provide us with your information.
FAQs
Frequently asked questions
Do I need to be a client of Duliban Insurance to send a referral?
No, you do not need to be a client to submit insurance referrals. Anyone who knows someone looking for insurance advice or a quote can introduce them to our team. We are always happy to help new clients explore their options.
What happens after I submit a referral?
Once you submit a referral, our team will reach out to introduce ourselves and start a conversation. First, we learn about their current insurance needs. Then we review options from multiple insurance companies and help them understand their choices.
What types of insurance can someone be referred for?
Insurance referrals can be for many different needs. This may include auto insurance, home insurance, business insurance, tenant insurance, or other coverage options. Our brokers will help determine what protection fits their situation best.
Will the person I refer be pressured to buy insurance?
No. Our approach is focused on education and guidance. We provide clear advice and present available options so people can make an informed decision. If they simply want information or a second opinion, we are happy to help.
Why do referrals matter to Duliban Insurance?
Many of our clients first connected with us through insurance referrals from friends, family members, or local businesses. These introductions help us continue building strong relationships in the communities we serve.
How should I submit an insurance referral?
Submitting insurance referrals is simple. Just complete the referral form on this page with the person’s contact information. Our team will then reach out to introduce ourselves and see how we can help.
What is an insurance referral?
An insurance referral is when you introduce someone to a trusted broker who can help them review their coverage and explore their options. Many people turn to referrals because they prefer working with someone who has already helped a friend, family member, or colleague.
Why refer someone to an insurance broker?
Referring someone to an insurance broker gives them access to professional advice and multiple insurance options. Instead of contacting one company directly, a broker can compare coverage from several insurance providers and help them choose the solution that fits their needs.
Who should consider submitting an insurance referral?
Anyone who knows a friend, family member, or co-worker who may benefit from reviewing their insurance can submit a referral. This may include someone buying a home, starting a business, purchasing a vehicle, or simply looking for a second opinion on their current coverage.
what makes us different
Why Duliban Insurance?
We believe in backing your policy with the utmost knowledge and industry expertise. As a broker, we are proud to offer you key advantages you won’t find from a direct-to-consumer provider.
Shopped across 20+ markets
In-demand product offerings
Advocacy for the client, not the company
Fully customized coverages
24/7 claims support
Jargon-free terminology
Our Reviews
What you say matters to us
We are proud to have a 4.8 Google rating with honest reviews from over 600 client experiences.
Really helpful, great service!
Have been been dealing with a broker by name of Alex Shortridge. Very attentive and willing to go the extra mile in order to help me attain the best kind of deal with my insurance. The professionalism and attention to my requirements has been above expectation. I managed to get a quote via Alex @ Duliban which saved me aprox. 50% compared to my original insurance company provider. I can only hope, and expect that dealing with smaller & more personalized insurance offering companies, the service (when needed for claims, or ad-hoc) be equally satisfactory. Look forward to a long and stable relationship with my Broker and/or new Insurance service provider.
I was shopping for the insurance more than a year but I come a cross with the lady name Alex she’s amazing she promised me she definitely get mes better quote regardless my situation and she did it she talk nice smooth and polite I appreciate her I will definitely recommend my friends to her if they need insurance thank you Alex shortridge
Like everything that Alex has set up for me.
My experience with broker LISA BRANT was very good.She give to me profesional information i needed to find a competitive rates.The services was friendly,fast,eficient with good result.I recommend with pleaser this Duliban company and in special broker LISA BRANT.Thank Lisa.Emil from Kitchner.
I had a great experience with Hilary Phelps at Duliban! Hilary was prompt, answered my questions, and got me a fantastic rate! Thanks so much!
Hello I have been a Duliban client for years. Recently I was doing business with Alex Shortridge and I must say I was impressed with her attention to detail in providing all the information that was required to add another property to my current profile. Also I might mention her custom service skills were excellent. Thankyou AlexBestRobert
I worked with Amy Brown, and the experience was very positive. She was very responsive, knowledgeable, and easy to work with. Highly recommend!
I had such a great experience working with Hailey-Jane at Duliban Insurance Brokers. Her communication was honestly the best part of the entire process. She was quick to respond, clear in her explanations, and always kept me in the loop. I never had to chase her down or wonder what was going on.She made everything feel easy and straightforward. You can tell she genuinely cares about doing things properly and making sure her clients feel comfortable and informed.Professional, responsive, and incredibly reliable. I would absolutely recommend Hailey-Jane to anyone looking for top level service.
Mrs. June was very helpful looking the best insurance for me thank you.
We have used Duliban insurance as our broker.I had an amazing experience with June. She is very knowledgeable and very professional to work with. She answered all of our questions and addressed all of our concerns.I would highly recommend to go with Duliban Insurance.
Called in to have a change on policy with the help of Hailey-Jane Hyatt service was outstanding 5 star for sure
June was fantastic to work with! She managed to get me a very competitive rate that beat out my previous provider. The transition to my new policy was seamless, and she handled all the paperwork and specific effective dates perfectly. Highly recommend her if you’re looking for great coverage at a better price.
Great service and very knowledgeable. Worked to get me the best price. A pleasure to deal with! Thanks Mallory
Had a very positive experience with Warren from Dublian. He helped my situation step by step and got me an excellent quote. Lifesaver 10/10
Lisa Brant was a great help and saved me lots!
Very attentive to details, throughly explained all options and provided the best advice and savings for my immediate needs. Highly recommended.
The experience I had with Duliban was very good on a scale it was 8 to 9 every thing went smoothly like she said it would . I would recommend it for sure. Thx Duliban till next year..!!!!
Excellent service and communication!
Ryan answered my email promptly. Very professional. Thank you
As a new homeowner, I had lots of questions and Lisa made everything simple and easy to understand. Lisa was quick to respond and took the time to address all my concerns. Great experience overall! Thank you again
June saved the day once again. When our previous insurer accidentally canceled our policy and refused to reinstate it, June arranged new coverage for our home almost immediately. Everything was handled quickly and smoothly.Highly recommend June and Duliban Insurance.John & Carol C.
Alex was great to work with! She was very knowledgeable and helped me get the best deal for car insurance. Highly recommend Duliban Insurance Brokers.
Great brokerage. Ryan Gosnell was very helpful!
Hayley was excellent very friendly and thorough I was really pleased she certainly made my day.
A big thank you to June from Duliban Insurance Brokers for her outstanding help in finding us a much lower insurance premium. June is incredibly friendly, knowledgeable, and patient. She took the time to walk us through all the options and made the entire process easy to understand. My wife and I are very pleased with our new insurance. We highly recommend reaching out to June! John & Carol C.
June Sabo provided me with so many options when changing our auto and home insurance from TD. In the end, she saved my family close to $5000/year by going through and assisting with the selection of a new provider. June went above and beyond. Very pleased with choosing Duliban and working with June. Thank you.
Great experience Mallory Crossman make the process of getting insurance for my car and tenant package easy and very professional. Thanks so much.
I could not be more grateful for June's 5-star service in finding us the best policies and prices within an unreasonably tight timeline.Moreover, June should be an insurance-for-dummies instructor. I learned more in three days from her clear, cogent explanations than I had ever understood in my 36 years of being insured.She shared her expert knowledge of a baffling industry to help me navigate within it not just now, but in the future as well. For example, she is the first to ever explain that if I have an at-fault collision with an insurer who offered first-incident forgiveness, but then I leave that insurer for another (within x number of years), the forgiveness doesn't carry over to the new insurer - and boy howdy, the new insurer does NOT care how minor the collision or how many decades of perfect record preceded that one at-fault. This and other invaluable information she taught me will help steer my insurance decisions forever more. Thank you June!
Tia is incredible! She’s excellent to deal with. Quick replies, knowledgeable and easy to work with. The company products are always priced competitively. I will continue working with them for a long time to come.
June was professional, friendly, efficient, accommodating and found me the best rate. She answered all my questions. I highly recommend Duliban insurance for their exceptional service.
Quick & professional service. Personal needs of new clients seen to with sensitivity & thoroughness. Lisa was great!👍
June was absolutely fantastic. She got me a more competitive rate for high risk insurance than any other broker I have spoken to in the last few months, within 30 minutes of her doing my quote. Very friendly, excellent customer service and very knowledgeable. Highly recommend using her!!
I found June from Duliban Insurance through an online comparison site. Duliban had a few good options for me and then June suggested an even better one. I was able to pick which time she called which made it very easy to go through the sign up process. The client portal is also very helpful and Im happy to have found local brokers to work with going forward for all my future insurance needs!
I had a lovely experience with Hilary. She was able to get me an excellent rate on my car insurance. She was very friendly, prompt and most importantly very knowledgeable in her field. She gave me some excellent advice and tips. Thank you Hilary
Mallory was in every way professional while she set me up with insurance I would recommend her to anyone in a second and I will be sending her lots of people thanks Mallory for helping me out in a sticky situation I wish there was more than five starts to rate cause she deserves 10
Hilary was super helpful with advice on auto insurance and ideas for bundles. Supplied me with multiple options, and we were able to get the best deal possible. Everything moved along quickly!! Highly recommend!
I was recommended to try Duliban and I'm very glad I did. Amy Brown has been incredible and has made sure that getting my new car policy has been easy to understand and not overwhelming like it may seem in many cases. It is nice to have someone in your corner and feel personally taken care. Amy responds quickly and is very friendly. I highly recommend!
Customer service was amazing! Hailey-Jane Hyatt was very kind, easy to work with and fast to get everything done for me. Love it!
I am glad I found Duliban Insurance Brokers on google. I was searching for another insurance provider and this was one of the first that came up on my google search. Mallory Crossman has been nothing short of amazing to deal with. She was able to find me car insurance quickly, and for a great price. She is very professional and has been a pleasure to deal with. I highly recommend anyone looking for car insurance to give her a call! Thanks again!
My experience with June Sabo has been literally 5 stars. I needed to find better car and home insurance and she was very knowledgeable and a pleasure to work with. Everything was done quickly and professionally. I definitely recommend her as a broker.
I recently needed a policy for my seasonal cottage. Alex from the Duliban team was amazing to deal with and provided me with great service and a policy that met my needs.
I had the pleasure of working with Hilary and it truly was a pleasure. She was responsive, answered all my questions with care and consideration and was able to help me with a quick turn around time. I couldn’t recommend her enough and will be using her in the future. Thanks so much Hilary!
The best Insurance company, I came across as a first Time and Mallory, she was the biggest support And helped me to figure it out. How can I get my insurance and with my all questions and everything really thankful for Mallory.
I had a easy and good experience would highly recommend and the broker I dealt with was Lisa she was so helpful and easy to talk to and answered all the questions I had thanks again Lisa and team
Fast response and excellent service. Thanks Amy!
Mallory was excellent for client care. She helped me with some auto insurance that I needed quickly and she was very efficient and I would highly recommend her.
Yvonne was very personable and professional. She is terrific.KEN
Todd Minor has shown me a truly professional approach to the insurance business , he follows up and has answers, a pleasure to deal with ...
Needed insurance and Amy was beyond helpful.Anyone looking to get insurance Amy is the best
Thank youAmy Brown great service
In an attempt to obtain an insurance quote from another broker, I encountered significant difficulties in comprehending their request and the necessity of providing such extensive documentation. Furthermore, I was unable to access my previous records. Consequently, I opted for an alternative quote option, which proved to be a wise decision. This alternative brought me in contact with Bryana Brunette, a highly skilled and thorough professional.Upon reaching out to Bryana Brunette, the entire quote process was remarkably straightforward. I conveniently booked an appointment online at a time that was convenient for me within her availability. Bryana Brunette ensured that the entire process was as simple as I have ever experienced, even after numerous years of seeking insurance coverage.I wholeheartedly recommend this broker company, as I am confident that many of their brokers possess the same level of thoroughness as Bryana Brunette. However, I must emphasize my exceptional admiration for Bryana Brunette’s exceptional timeliness, efficiency, thoroughness, and respect.
June has been a tremendous amount of help! I've very much appreciated her support and help in my questions and getting my new policy! She has been absolutely wonderful!
Hilary is great!! She is very prompt and responsive. Thank you for all of your help Hilary.
Expert and swift assistance from Lisa!highly recommended!
Craig was great providing what I neededHappy client!
Duliban has.always.been.there.for.me., Bryana went over and Above to get.My Policy going, Keep up the great work , Recommend them to Anyone.
Hilary Phelps is awsome. She helped me getting insurance despite the complications I had in my previous insurance. She kept updating me on the process while being professional and friendly. Her service exceeded my best expectations.
Excellent service from Amy. She was very knowledgeable, responsive, and patient, and made my first car insurance experience easy and much less stressful.
Very extremely helpful would highly recommend
Mallory Crossman provided exceptional assistance with all of my inquiries related to my insurance coverage. She was prompt, knowledgeable, and went above and beyond to answer my questions thoroughly. Throughout the entire process, from initial discussions to the final proof of my insurance, I felt supported and well-informed. I highly recommend Duliban Insurance for their efficient and hassle-free service, which made the experience smooth and stress-free.
Great communication and information. Easy to get started with them.
Duliban Insurance Brokers were great and found me the cheapest insurance I was able to find with everything i needed. Amy Brown, helped me with all the negotiating and paperwork. She made everything fast and easy I am very grateful for all her help.
June was friendly, professional, very easy to deal with and got me a great rate for my home and auto policy.
I switched auto insurance to Duliban due to the rate difference as they had quoted for a much cheaper premium than my previous company. Hilary helped me out and made the whole process really easy and straightforward.
I had a great conversation with June Sabo, I will definitely recommend any of my in the near future.
Lisa Brant provided awesome service! informed, quick, flexible.Great experience. A++
Top notch broker. Consistently delivering great service and the best rates . Thank you Senanya for your good work efficiently resolving my issue today.
Amy Brown is great at handling new customers and getting great deals. Thank you Amy.
Hilary, made a big effort to be sure I was insured quickly, so I could pick up my vehicle on very short notice. Thanks for all your help.
I had Alex help me through this process of bundling my home and auto insurance. She matched me with very good options. I had a lot of scepticism surrounding the policies due to the jargon of the insurance world. I threw a lot of questions at Alex and she really did her best to explain the policies to me in detail and made me feel sure that my bases were covered. She even called the companies to confirm and get further clarification for my questions. I'm kind of in awe at the rate and quality of coverage she was able to get me. Once I picked a company and a policy the process was very easy using their online platforms. I'm very glad I chose to use Duliban because I ultimately selected Heartland, which was a company that was not available through many other brokerages. I will be a repeat customer for sure should I have any further insurance needs.
When I recently bought a new car my old insurance company of 20 years wanted to raise my rates by a ridiculous amount. I called Duliban and spoke to June, and she was able to get us insurance for our two cars and our house for $80/month less than we had been paying before! I would very enthusiastically recommend Duliban to anyone!
I started an auto and renters insurance policy through duliban and Mallory has been very helpful and found me great and cheap policy's 10/10 would recommend
Getting setup with Hilary from Duliban Insurance Brokers was very quick and easy. Hilary made the experience very simple and effortless. When I did have a small problem on my end she was very quick to come up with a solution. Also the quote Duliban found me almost beat my previous insurance in half!! I highly recommend Duliban Insurance Brokers!
Want to use this opportunity say how much I love service provided by Duliban insurance.They gave me best quote and the customer service is ultra high level.The most impressive is Amy Brown not only she is truly professional but also a very good person.Thx you so much for the effort team.
Lisa is one of the best brokers at DuLiban, she was truly helpful and highly professional would definetly recommend her !
Amy Brown @ Duliban Insurance is exceptional. Her professional, prompt and very informative service was truly appreciated. We thank you. You are what an insurance provider should be.
Hilary was a great person to deal with. Being a first time new client with Duliban Insurance. Very helpful with supplying a few of the best companies to get the Insurance one is wanting to get.Call her and she will get you the best deal.Jim Pietz
My experience has been amazing with Duliban working with Steve Auld, he was quick to help when I was in need and I won’t be looking for another insurance broker again, he is highly recommended.
Great experience here. Hilary Phelps was absolutely amazing helping me with all my many questions and emails on my business insurance and made me feel comfortable with all my insurance needs. She know what she's talking about and best part she's an absolute delight as a person as well. Thank you
I couldn’t have asked for a better broker as Amy was able too give me a great quote and it was all handled quickly and professionally, amazing service all around
We were interested in saving some money! Amy responded quickly and positively to our request. Hadn’t used a broker before, overall 10/10! Thanks Duliban🙌🏻
Amy went out of her way to provide fast and helpful customer support. Super kind. Would definitely recommend!
June was great in helping me set up my new insurance policy. She answered all my questions and was extremely friendly and knowledgeable. Would 100% recommendz
Amy helped me with my car insurance and was incredibly quick, efficient, and found me the best quote. Highly recommend her!
Thank you Amy for the quick reply and even though the office was closed last Friday afternoon for the staff Christmas party you still took the time to email me during the party - THANK YOU very much - an example of great work and great service. Ernie J in Vineland.
Hilary Phelps was courteous, professional and vey knowledgeable. She was able to answer all of our inquiries. She was very patient having to deal with all of our questions and concerns.
I was referred by a friend to Duliban Insurance Brokers over a year ago. They are so incredibly helpful. Made switching from my old insurance company to them an absolute breeze making the transition seamless! And found me a great rate! Super group of people!
Amy Brown did a great job helping me with my car insurance policy. She was very responsive, answered all my questions promptly, and made the whole process smooth and stress-free. I really appreciate her efficiency and excellent customer service. Highly recommend working with her!
I needed paper work to pick up my new leased truck on Saturday. The info I needed she sent to my email and being not very good on the computer she helped me find the info i needed and sent the info to the dealer also. Thank you June Sabo for your assistance.
It was my first time getting insurance on my own and I have had nothing but impeccable service from Duliban! Their team is communicative, kind, and genuinely care that you get the best rates. Huge shoutout to Warren D for being such a great broker and for being so patient and helpful!! He’s so wonderful to talk to and made sure I had all the info I needed and got the right coverage with the best rates! Also, shoutout to Ashley C for getting me in touch with Warren! I would 100% recommend Duliban to anyone!
If you need insurance help call Mallory Crossman was very helpful and pleasant to deal with.
Lisa provided excellent service from the get go. She listened to what I needed, and then guided and advised me to what would be the best policy. She took time and explained everything and answered all my questions. Lisa went far above provide excellent customer service.
Hillary was great! She really heard and met my needs with out over whelming me. I would recommend her to others
Great service from Hillary and the team at Duliban!
Had an excellent experience and very grateful to Hilary for answering all my questions and finding a great auto insurance policy that fit my needs and saved me a bunch!
Warren provided me with excellent service, he moving like a MVP
I’ve been with Duliban Insurance for a while now, and I’ve always had great experiences. Sheri Rodrigue and Warren Drake are both fantastic to work with — professional, friendly, and quick to help with anything I need. They also run a monthly referral contest, and I actually won $1,000 recently for referring someone! Highly recommend them if you’re looking for reliable insurance broker and excellent customer service.
No matter the reason for the call, or the circumstances- Alex at Duliban has always been incredibly helpful, understanding and supportive.
This review is a very long time coming, My original plan was to write this when my first payment came out, I already paid for the first payment before it even happened. Forgetful lolWith this in mind, I apologize Alex Shortridge for the waitshe was genuinely one of the most patient people I have ever had the pleasure of working with, I had many confusing questions that she answered and reworded her answers to help me betterAnd throughout the process of me trying to find a car, she made the process of getting quotes super simple and easyAll around the experience I had with this human being was excellentFrankly, that word doesn’t carry enough power to explain how happy I am with her workAs you can tell, I am happy with the serviceThank you for making this process less confusing for me Alex!!
Anya was very good to work with! She was always quick to respond and had the HSA set up very quickly.
I highly recommend contacting Lisa if you are looking for insurance. She was very helpful and prompt throughout the entire process. Lisa found a great rate for me and made everything quick and easy. I appreciated how smooth she made the experience.
Thanks Todd for your help a few weeks ago in finding another car insurance that was much more affordable. Your quick turnaround was appreciated. Sincerely, Eric
Rafael is the best. Really fast responses and always super helpful, he has been extremely patient with my finding a new truck. If you need help with auto insurance, I would recommend him without a doubt.
Great customer service !
Agent Alex Shortridge was very fast, knowledgeable and efficient. It was a pleasure dealing with her
I had a great experience with the insurance sales team. They were professional, patient, and took the time to explain every detail clearly. Amy Brown made the entire process smooth and stress-free, ensuring I got the best coverage for my needs. It’s rare to find such genuine care and efficiency in customer service — highly recommended!
Alex helped me get a great quote over the phone within minutes highly recommend.
Alex is the best. She was a pleasure to deal with. My CAA membership gave her problems to apply to the quotation even after a few attempts talking to the CAA. She took it upon herself to make sure that I got that discount in a fast and timely manner. She is just a pro. Thank you Alex for your efforts. God bless you always.
Amy from Duliban Insurance was very helpful with setting up my new insurance policy. She made the process seamless while explaining all my options with great detail and clarity.
Thanks to Alex Shortridge and the team at Duliban Insurance Brokers for their work in putting together our automobile insurance package so quickly on an emergency basis. (A miscommunication between the insurance agency, ourselves and the Broker lead to a very scary situation of almost being uninsured). Thank you Alex and Duliban for coming to our rescue!
Highly recommend! Lisa was amazing, she made getting both my tenant and vehicle insurance completely seamless. Through a move, a name change, and a stressful time, she handled everything with care and made it all so easy. I can’t sing her praises enough.
Alex (Alexandra) Shortridge is AWESOME…777 ‘Stars’ out of 5…friendly, efficient, caring, helpful, reliable, & on & on. If anyone is looking for an insurance company, you’ll never find anyone BETTER to work with + help U than Alex…no doubt about it, everybody!😀
Alex Shortridge was amazing, got me the best quote as a high risk driver, was very kind and communicative and went out of her way to reply to my outreach outside usual office hours which was super helpful. Recommend!
Amber has been fantastic to deal with. Very knowledgeable and professional!!! She was happy to answer my questions and concerns.
I had the pleasure of working with Alex S., who was a huge help! She was quick with replying, courteous, patient, and very knowledgeable with questions related to car insurance. Highly recommend!
We chose Duliban Insurance Brokers in Welland (after having seen their high ratings on-line) to enquire about car insurance for a family member. From the initial walk-in contact we had with their receptionist, to the follow-up, we have been impressed! We received a response from their Senior Personal Lines Producer, Amy Brown, that same day and she was able to secure excellent rates immediately. She has worked for us in a very timely, efficient manner for which we are very thankful. We would highly recommend this company and, specifically, Amy!
Just a pleasure to deal with this company.Thanks Jhonny!
Amber is incredibly knowledgeable, courteous, organized and just goes that extra distance for her customers. My experience with her was outstanding!
My insurance experience has not always been the greatest. Mostly for faults of my own of which I have definitely paid the price for. This year, my tickets were to fall off my policy which I was looking forward to saving some money each month. I was in touch with Rafael Aparicio quite a few months ago to see when this would occur. He told my July, which brings us to this month. I reached out to Rafael and he was ready with all the information I needed about my renewed policy and new charges. The downfall was that the price decrease wasn't anywhere near what I expected which I was super disappointed with. I asked Rafael to look into it and he did. I was nervous at first because i wasn't receiving a fast reply from him like I have before...meanwhile he was just busy working hard to find me an EXCELLENT new option. When I tell you ... Rafael genuinely changed my life with what he was able to do. Without his hard work on my policy, I would not be able to save as much as I am projected to. In this day and age, that is a huge help and I still can't believe it. I am just over the moon about it. Rafael has been quick to respond, extremely patient with my questions and an absolutely pleasure to deal with. 10/10 customer service. Thank you so much, Rafael and Duliban!
I recently worked with Breanne N. from the Grimsby office, and I couldn’t be more pleased with the service I received. Adding vehicles and insuring younger drivers can be quite challenging and expensive, but Breanne as well as Rafael were absolutely fabulous throughout the entire process. Her professionalism and helpfulness made all the difference during this complex situation. I highly recommend Breanne at Duliban Insurance Company in the Grimsby office to anyone looking for an exceptional insurance broker!” Andrea D 😊
Very helpful in getting me the best possible deal
Amber was very helpful and knowledgeable and worked through my issue quickly.
Emily was so sweet and helpful! I had quite a big issue and she fixed it right away. Thanks again!!
Lisa is fantastic! Great CSR. Super satisfied with what I needed up with!
I had such a great experience working with Alex Shortridge at Duliban Insurance! She truly went above and beyond—taking the time to carefully explain everything, answer all of my questions, and make sure I fully understood my options. She found me the best deal for my situation, and I genuinely felt like she had my best interests at heart the entire time.I’ve dealt with many brokers in the past, but Alex stands out by far. She’s knowledgeable, incredibly friendly, and made the entire process feel easy and stress-free. If you're looking for someone who’s honest, efficient, and truly cares—Alex is the one to call. Highly recommend!
My partner and I contacted multiple brokers and insurance companies, and Alex Shortridge from Duliban Insurance Brokers helped us get set up within the day with the best rate possible. She was more than helpful, kind, informative, and very communicative.
Alex was very professional and provided great customer service!
Thank you to agent, Steve Auld for providing excellent customer service for our new driver. You made the process seamless for the whole family!
Alex at Duliban Insurance Brokers was tremdous help placing my car insurance after a glitch to my surprise with my long time insurance company. knowledgeable, friendly, and I would recommend asking for Alex when calling for insurance.
I brought a very unusual type of insurance policy that I needed to Alex Shortridge . Other insurance companies just said no can not do. ALEX went out of her way to get what I needed.
I sent an email to whom I thought was the agent handling my account this morning. I received a call back message saying the agent was no longer with the company, please remove her name, and call back to the office. When I did, the call bounced around until I received an automatic message requesting I leave my number and I would receive a call back after agents had finished with other clients. I waited by the phone and did receive a call, but they hung up. Now it is a few hours later, and still no return call or an email. At first I gave a one star rating for the poor customer service. The company may be located in a small town, but the service is big town business. The next day I was very surprised to receive a call apologizing for the mix up and my issue was resolved quickly. I changed my rating to four stars; "the squeaky wheel gets the grease."
Amber Berry was a huge help to all my needs.Thank you.
Most responsive, attentive and cost effective insurance broker in the city, whether its for homes, rental properties, or vehicles.They have been growing a lot and it is well deserved, will continue to work with them into the foreseeable future
Alex was amazing , professional and kind over the course of helping me with my quote for insurance. 5 stars ⭐️
Wow, super impressed with this brokerage! Steve searched for quotes and got me a great deal on auto insurance, saving me a significant amount while increasing my coverage. I couldn’t be happier! The phone call was quick and painless, a few simple questions and I’m on my way to great savings! Thanks!!
Warren drake did excellent customer service.
Alex Shortridge was the agent that helped me out. She was kind and on point knew exactly what I needed to insure my Polaris slingshot and gave me an amazing quote!! Thank you Alex for taking the time to ensure that it was insured as quickly as possible!! You were great to deal with!
Warren was very helpful and explained things to me that I didn't understand thank you so much
Hilary was very friendly and helpful. She saved me $700 on my new car insurance.
Hilary was very responsive and got me a great price within a short time period. She was very respectful, and congratulated me on my new vehicle! Very happy with this insurance agent and how I was treated.
I just wanted to take a moment to sincerely thank Hilary Phelps for all your help in securing insurance for my vehicle. Your patience, professionalism, and attention to detail truly made this process smooth and stress-free. I especially appreciate the time you took to walk me through every part of the package and ensure I understood all the details.Thanks to your efforts, I now have coverage that not only fits my needs but is also affordable. I genuinely appreciate your dedication and support—you're truly a pleasure to work with!
I appreciate the personal service from Todd Minor. A quick phone call resolved my concerns. Thanks Todd.
Great experience dealing with them, huge shout out to Hillary Phelps for the execution of excellent customer service
We were first in contact with Lisa B., she was the first agent we spoke to over the phone before we were transferred to another representative to finalize everything. Lisa provided a quote that was well within our budget (even cheaper than we were expecting) and had every coverage we were looking for + more. She answered our numerous questions in detail through email in less than 24 hours! Amazing service from the Duliban team!
Called in to Duliban about switching over insurance for my Model 3 and in under an hour, Holly had my quote, a great competitive price and even went over additional ways to save some cash through the EV society.Really great experience all the way from contact to signing. Would highly recommend.
Holly was great to work with, quick and easy!
I experienced Holly from this insurance she’s wonderful helping me with each and everything…
Always a great experience with Duliban Insurance! Tia Balint was fantastic in helping me with a last minute change and saved me a few bucks too! Highly recommend!
Once we got organized, everything was smooth.
Todd and Holly were great! They were very quick to get me a quote and they facilitated the paperwork to make the process smooth!
The key to fantastic representation by your home and auto insurance broker is quality service. We have dealt with Todd Minor for about 20 years now, both with a previous firm and now with Duliban. Todd has always been tremendous...providing us with what we need and then following up with regular reviews and exceptional service. Being available for a quick call or email when you need something...a change...a claim... is so very important. That level of service and knowledge has confidently allowed us to refer multiple clients to him and his firm over the years trusting that they will not be disappointed.
I called Holly Moore at Duliban Insurance for a quote. She was really help let me know all the extras I was missing but never push anything on me which was wonderful. The pricing I got was very impressive so I'm now with Duliban Insurance.
Quick and thorough communication with Holly Moore. She is so lovely, patient, and helpful. I had so many questions and she had all the answers.
I have had the great pleasure of dealing with the extremely helpful and caring staff and agents with Duliban Insurance. In particular, Todd Minor has always gone above and beyond the call of duty when it comes to his caring patience and time he puts into helping and working with clients. I couldn't see any other insurance brokerage I'd want to have my policy with than Duliban.
My car insurance broker Todd Minor is very thorough and explains things very well. Thanks for all your help Todd!
I had the pleasure of working with Todd Minor today to add a new vehicle to our policy. Todd is very knowledgeable and has always been there to answer any questions and provides recommendations to ensure we are getting the most competitive prices for the coverage we need with our growing family. Always a pleasure to deal with Todd.
Had a great experience with Warren, he was very helpful and knowledgeable.
I called for a quote for a vehicle for our daughter. Todd took the time to explain our options and worked out various prices so we could make our decision. Thanks as always Todd for your expert advice!
I’ve dealt with Todd for many years at Mason, and now at Duliban. As always his customer service goes above and beyond. I highly recommend him if you’re looking for all of your insurance needs! Thanks so much!-Mackenzie
Holly was awesome, she was quick and efficient in getting us the best quote possible! Definitely will recommend to anyone who asks where I got my insurance
As my insurance (auto and car) needed renewal, I wanted to compare rates and products. On the recommendation of a trusted relative, I contacted Duliban Insurance brokers and am delighted with the result. I dealt with Hilary Phelps who attentavly listened to my needs and found me a product which not only saves me money but meets my expectations. Hilary was a true professional - knowledgeable, respectful, honest and kind. I would highly recommend Duliban Insurance Brokers.
Hilary was tremendous help. Prompt and attentive service!
I had the pleasure of dealing with Holly Moore who was very prompt in getting me new Home and Auto quotes. Holly followed up with me exactly one month before my renewal with mu other provider and was able to secure me much lower premiums than my current renewal offer. Highly recommend!
Had the pleasure of dealing with Todd at Duliban Insurance. Was nice to have the personal one on one without machines doing the work!! He was very helpful with getting me the best price for my insurance needs! Highly recommend !!
Holly was great to work with knowledgeable helpful and efficient Would and will recommend her and Duliban
Todd Minor has been my agent for home and auto insurance for many, many years, and has always provided excellent, personable service. Would highly recommend.
Very good .Thanks.Emil
Great experience working with June. She was very knowledgeable and helpful getting RV insurance.
Great service and competitive deals! I was able to find the auto insurance policy that suited me best. Shoutout to Holly!! An amazing broker who quickly understood my situation and managed to hook me up with a great deal. Many Thanks.
Alex was absolutely incredible to work with! The entire process was extremely pleasant and I felt supported all the way through with all my questions answered. I would definitely recommend Alex to anyone looking to find a new provider or looking to restructure their coverage
