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Commercial Property Insurance in Ontario

Q: How can Duliban Insurance Brokers assist in finding the best commercial property insurance?

Duliban Insurance Brokers specialize in finding the right commercial building insurance in Ontario for your business. We work with a wide range of insurance providers to compare options and customize your policy to your specific risks and needs, ensuring comprehensive coverage and peace of mind for your business. Call us at +1 855-385-4226. The manager will answer all your questions and help you with the commercial property insurance quote.

Your business is more than just a building. Whether you own, lease or rent your space, protect all your valuable assets with affordable coverage that make sense for your bottom line.

Affordability for Your Day-to-Day

Our expert team understands the value of your business property, and we’re here to tailor a comprehensive insurance plan that safeguards your investments, ensuring your operations hold up amongst a changing landscape.

qualifications

Who Needs Commercial Property Insurance?

This coverage is essential for businesses of all sizes and industries, to ensure the continuity of operations even in the face of unexpected events.

Retailers Insurance

Stores, shops, and boutiques.

Restaurants Insurance

Eateries, cafes, and dining establishments.

Manufacturers Insurance

Companies involved in production and manufacturing.

Retailers

Stores, shops, and boutiques.

Restaurants

Eateries, cafes, and dining establishments.

Manufacturers

Companies involved in production and manufacturing.

Service Providers

Professional services firms, healthcare providers, and consultants.

Service Providers Insurance

Professional services firms, healthcare providers, and consultants.

Tech Companies Insurance

Software developers, IT firms, and technology startups.

Industrial Businesses Insurance

Warehouses, factories, and distribution centers.

Tech Companies

Software developers, IT firms, and technology startups.

Industrial Businesses

Warehouses, factories, and distribution centers.

Office-Based Businesses Insurance

Small businesses, corporate offices, and startups.

Office-Based Businesses

Small businesses, corporate offices, and startups.

Coverages

Get covered and stay covered, with a comprehensive policy.

Optional Coverages

We provide a series of optional coverages to help better protect your investment.

Commercial Property Insurance in Ontario

Commercial property insurance is a fundamental type of coverage for businesses, helping to protect the physical assets of a company from unexpected events. In Ontario, where businesses thrive across various industries, having this type of insurance is critical to ensuring that a company can recover from financial losses caused by damage to its property.

Whether you own a large manufacturing plant, a retail store, or a small office building, commercial property insurance is designed to safeguard your business investments and maintain your financial stability.

What is Commercial Property Insurance?

Commercial property insurance is a vital form of business coverage that protects a company’s physical assets against loss or damage caused by a wide range of risks. Whether you’re a small business owner with a single storefront or manage multiple locations across Ontario, having the right property insurance in place can mean the difference between a swift recovery and a major financial setback. This type of policy safeguards both owned and leased spaces, ensuring that operations can resume quickly after unexpected events.

Covered assets typically include:

Buildings and structures, whether you own or lease them
Furniture, fixtures, and equipment used in daily operations
Inventory and stock held on-site or in storage
Outdoor elements, such as landscaping, fencing, and signage
Specialized tools, machinery, and technology, including computers and manufacturing equipment
Valuable documents and business records, both digital and physical

Commercial property insurance in Ontario is designed to protect against a range of threats that could cause physical or financial harm to your business. This includes common risks like fire, smoke damage, vandalism, burglary, and severe weather events such as windstorms or hail. Many policies also offer protection against accidental damage, water damage, and some forms of business interruption, helping your business maintain continuity and cash flow while repairs or replacements are underway.

For businesses that own office buildings, retail spaces, warehouses, or multi-use facilities, commercial building insurance in Ontario is particularly essential. It provides structural coverage tailored to the specific needs of commercial real estate, including coverage for the building’s exterior, systems (HVAC, electrical, plumbing), and any attached structures. Landlords and property managers also rely on this type of insurance to meet tenant expectations and protect their investment properties.

Choosing the right policy involves more than just checking a few boxes. A knowledgeable commercial property insurance broker can help assess your unique risks, evaluate the value of your physical assets, and compare quotes from multiple insurers to find the best fit for your budget and business type. Their expertise is especially valuable when navigating policy exclusions, understanding deductibles, or bundling commercial property insurance with other essential coverage like liability or business interruption insurance.

Whether you run a retail shop, manufacturing plant, office space, or service-based business, commercial property insurance helps you stay resilient in the face of unexpected loss. It’s not just about protecting your premises – it’s about securing your business’s future. If you’re unsure where to begin, partnering with a trusted broker specializing in commercial property insurance in Ontario can ensure you receive tailored guidance, competitive rates, and complete peace of mind.

Types of Properties Covered

Commercial property insurance in Ontario applies to a broad range of properties including:

Office buildings
Retail stores
Warehouses
Manufacturing facilities
Restaurants and hospitality venues
Apartment buildings or multi-family residential properties

Depending on the nature of your business, the coverage can be tailored to fit the specific risks that your commercial property may face.

What is Covered by Commercial Property Insurance?

The extent of your commercial property insurance coverage depends on the specific policy and your business needs, but generally, it includes:

Building Coverage: Protects the physical structure of your property from damages caused by incidents like fire, lightning, or other disasters listed in your policy.
Contents Coverage: This includes the inventory, furniture, and equipment housed within the building. For instance, if your office equipment or retail stock gets damaged in a fire, this coverage can help replace those items.
Business Interruption: Some commercial property insurance policies may include coverage for loss of income if your business operations are interrupted due to property damage. For example, if a fire forces you to temporarily close your business, this coverage helps replace lost income during the downtime.
Equipment Breakdown: Coverage for sudden and accidental damage to key machinery or systems like air conditioning units, elevators, or production equipment.
Natural Disaster Coverage: Many policies offer coverage against weather-related damages, including those caused by snowstorms, windstorms, and flooding (if included as an optional coverage). In Ontario, this can be essential for businesses exposed to harsh weather conditions.

When is Commercial Property Insurance Necessary?

Commercial property insurance is necessary whenever your business owns or leases property. Here are some specific scenarios where commercial building insurance in Ontario becomes crucial:

Owning a Commercial Building: If you own a business property, you must have commercial building insurance in Ontario to protect your investment. Whether it’s a factory, retail space, or office, unforeseen incidents like fires, floods, or vandalism can cause substantial financial strain.
Leasing a Property: Even if you rent or lease your workspace, your landlord’s insurance likely only covers the building itself, not your business’s equipment or stock. You’ll need insurance to protect the contents of your rented space.
Business Interruption Risks: For businesses that can’t afford downtime, such as retail stores or restaurants, having coverage that includes business interruption protection is essential. This ensures that if property damage forces your business to close temporarily, you won’t lose income.
Contractual Requirements: Many landlords and business partners require businesses to carry commercial property insurance as part of lease or partnership agreements. This ensures that both parties are protected from liabilities in the case of property damage.

Advantages of Commercial Property Insurance

Having commercial property insurance in Ontario comes with several key advantages, especially for business owners looking to protect their assets and ensure long-term financial security.

Financial Protection Against Losses

Without commercial property insurance, your business may face significant out-of-pocket expenses to repair or replace damaged property. Insurance provides the financial backup necessary to rebuild and recover after an incident.

Business Continuity

In the event of severe damage, such as a fire or flood, the cost of repairs combined with a business shutdown can be overwhelming. Business interruption coverage ensures that you continue receiving income while repairs are made.

Peace of Mind

Knowing that your property and assets are protected allows you to focus on running your business without the constant worry of potential disasters. It gives business owners the peace of mind that their investment is safe, even in the face of unexpected events.

Customizable Coverage

Commercial property insurance can be tailored to meet the specific risks your business faces. For example, if your business deals with expensive machinery or valuable inventory, your policy can be adjusted to offer additional protection for those assets.

Why Work with a Commercial Property Insurance Broker?

Choosing the right commercial property insurance broker is a critical step in ensuring that you get the most comprehensive coverage at the best price. Here’s why working with a broker like Duliban Insurance Brokers is advantageous:

Expert Guidance: Navigating the world of insurance can be complicated, especially with the variety of policies and coverage options available. Our experienced brokers at Duliban Insurance will help you assess your business’s unique risks and find a policy that provides optimal protection.
Tailored Solutions: As a leading commercial property insurance broker in Ontario, Duliban Insurance offers personalized service to ensure that your policy is custom-fit to your needs. We take into account the specific characteristics of your business and provide coverage options that reflect those needs.
Access to Multiple Insurers: Instead of being limited to one insurance provider, our brokers have access to a range of insurers. This allows us to compare different policies and pricing options, ensuring that you get the best deal on your commercial property insurance.
Ongoing Support: Your business evolves, and so should your insurance. At Duliban Insurance, we provide ongoing support to review and update your policy as your needs change. Whether you’re expanding to new locations, upgrading equipment, or making other business changes, we’re here to adjust your coverage accordingly.

How to Get Started with Duliban Insurance Brokers?

Ready to protect your business with the best commercial property insurance in Ontario?

Step 1: Contact Us for a Free Consultation

Reach out to our team at Duliban Insurance for a no-obligation consultation. We’ll discuss your business, assess your property, and understand your unique needs to recommend the best insurance coverage.

Step 2: Receive a Customized Insurance Plan

Based on the information gathered during the consultation, our brokers will develop a customized commercial building insurance plan that suits your property and business operations.

Step 3: Compare Quotes

We’ll provide you with quotes from multiple insurance providers, helping you make an informed decision. Our goal is to ensure that you get the best coverage at the most competitive price.

Step 4: Secure Your Insurance Policy

Once you’ve chosen the right coverage, we’ll handle the paperwork and guide you through the process of securing your insurance. You’ll have peace of mind knowing your commercial property is protected.

Step 5: Ongoing Support and Policy Reviews

We’re committed to providing excellent customer service, which includes periodic policy reviews to ensure your business remains adequately covered as it grows or changes.

Contact Us Today

Commercial property insurance is an essential safeguard for any business operating in Ontario. It offers critical protection against risks that could otherwise lead to costly repairs, loss of income, or even closure. Whether you own a building or lease a space, this insurance ensures your business can recover from damages and continue thriving.

Partnering with an experienced commercial property insurance broker like Duliban Insurance gives you the advantage of expert advice, tailored coverage, and ongoing support. Get in touch with us today to secure the right insurance solution for your business and protect your investments.

Call us at +1 855-385-4226.

Frequently Asked Questions

We have collected the most relevant questions and answers about commercial property insurance in Ontario for you.

What types of properties are covered under commercial property insurance?

Commercial property insurance in Ontario provides coverage for a wide range of business properties. This includes office buildings, retail stores, warehouses, factories, and even outdoor assets like signage, fences, and other structures related to your operations.

Is commercial property insurance different from homeowners insurance?

Yes, commercial property insurance is specifically designed for businesses, covering properties that are used for commercial purposes and the unique risks they face. In contrast, homeowners insurance is meant for residential properties and covers personal assets and liabilities.

Are there exclusions in commercial property insurance policies?

Yes, certain risks may not be automatically covered under a commercial property insurance policy. Common exclusions include damage caused by earthquakes, floods, and certain types of equipment breakdowns. However, these exclusions can often be addressed by adding optional coverages or endorsements to your policy.

What factors should I consider when choosing a deductible for my commercial property insurance policy?

When selecting a deductible for your commercial building insurance in Ontario, it’s important to weigh your business’s financial situation and risk tolerance. A higher deductible can result in lower insurance premiums, but it may also mean a higher out-of-pocket cost if you need to file a claim.

Why is commercial property insurance important for businesses in Ontario?

Commercial property insurance in Ontario is crucial for safeguarding your business against financial loss due to damage or destruction of property. Whether it’s caused by fire, theft, or weather-related incidents, this coverage helps businesses recover quickly and continue their operations with minimal financial disruption.

How can a commercial property insurance broker help me find the right coverage?

Working with a commercial property insurance broker can help you find the most suitable policy for your business. Brokers, like those at Duliban Insurance, have access to multiple insurance providers and can compare options to ensure you get the best coverage at a competitive rate, tailored to your specific business needs.

Is commercial property insurance required by law in Ontario?

While commercial property insurance in Ontario is not legally required, it is strongly recommended. Additionally, if you lease your commercial space, your landlord may require you to have insurance as part of the lease agreement to protect both your business and their property.

How can Duliban Insurance Brokers assist in finding the best commercial property insurance?

Duliban Insurance Brokers specializes in finding the right commercial building insurance in Ontario for your business. We work with a wide range of insurance providers to compare options and customize your policy to your specific risks and needs, ensuring comprehensive coverage and peace of mind for your business. Call us at +1 855-385-4226. The manager will answer all your questions and help you with the commercial property insurance quote.

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Jess Park

I worked with Amy Brown, and the experience was very positive. She was very responsive, knowledgeable, and easy to work with. Highly recommend!

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I had such a great experience working with Hailey-Jane at Duliban Insurance Brokers. Her communication was honestly the best part of the entire process. She was quick to respond, clear in her explanations, and always kept me in the loop. I never had to chase her down or wonder what was going on.She made everything feel easy and straightforward. You can tell she genuinely cares about doing things properly and making sure her clients feel comfortable and informed.Professional, responsive, and incredibly reliable. I would absolutely recommend Hailey-Jane to anyone looking for top level service.

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As a new homeowner, I had lots of questions and Lisa made everything simple and easy to understand. Lisa was quick to respond and took the time to address all my concerns. Great experience overall! Thank you again

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I found June from Duliban Insurance through an online comparison site. Duliban had a few good options for me and then June suggested an even better one. I was able to pick which time she called which made it very easy to go through the sign up process. The client portal is also very helpful and Im happy to have found local brokers to work with going forward for all my future insurance needs!

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In an attempt to obtain an insurance quote from another broker, I encountered significant difficulties in comprehending their request and the necessity of providing such extensive documentation. Furthermore, I was unable to access my previous records. Consequently, I opted for an alternative quote option, which proved to be a wise decision. This alternative brought me in contact with Bryana Brunette, a highly skilled and thorough professional.Upon reaching out to Bryana Brunette, the entire quote process was remarkably straightforward. I conveniently booked an appointment online at a time that was convenient for me within her availability. Bryana Brunette ensured that the entire process was as simple as I have ever experienced, even after numerous years of seeking insurance coverage.I wholeheartedly recommend this broker company, as I am confident that many of their brokers possess the same level of thoroughness as Bryana Brunette. However, I must emphasize my exceptional admiration for Bryana Brunette’s exceptional timeliness, efficiency, thoroughness, and respect.

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Top notch broker. Consistently delivering great service and the best rates . Thank you Senanya for your good work efficiently resolving my issue today.

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Amy Brown is great at handling new customers and getting great deals. Thank you Amy.

Hilary, made a big effort to be sure I was insured quickly, so I could pick up my vehicle on very short notice. Thanks for all your help.

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I had Alex help me through this process of bundling my home and auto insurance. She matched me with very good options. I had a lot of scepticism surrounding the policies due to the jargon of the insurance world. I threw a lot of questions at Alex and she really did her best to explain the policies to me in detail and made me feel sure that my bases were covered. She even called the companies to confirm and get further clarification for my questions. I'm kind of in awe at the rate and quality of coverage she was able to get me. Once I picked a company and a policy the process was very easy using their online platforms. I'm very glad I chose to use Duliban because I ultimately selected Heartland, which was a company that was not available through many other brokerages. I will be a repeat customer for sure should I have any further insurance needs.

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I started an auto and renters insurance policy through duliban and Mallory has been very helpful and found me great and cheap policy's 10/10 would recommend

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Getting setup with Hilary from Duliban Insurance Brokers was very quick and easy. Hilary made the experience very simple and effortless. When I did have a small problem on my end she was very quick to come up with a solution. Also the quote Duliban found me almost beat my previous insurance in half!! I highly recommend Duliban Insurance Brokers!

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Lisa is one of the best brokers at DuLiban, she was truly helpful and highly professional would definetly recommend her !

M K

Amy Brown @ Duliban Insurance is exceptional. Her professional, prompt and very informative service was truly appreciated. We thank you. You are what an insurance provider should be.

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Hilary was a great person to deal with. Being a first time new client with Duliban Insurance. Very helpful with supplying a few of the best companies to get the Insurance one is wanting to get.Call her and she will get you the best deal.Jim Pietz

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My experience has been amazing with Duliban working with Steve Auld, he was quick to help when I was in need and I won’t be looking for another insurance broker again, he is highly recommended.

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I couldn’t have asked for a better broker as Amy was able too give me a great quote and it was all handled quickly and professionally, amazing service all around

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Amy helped me with my car insurance and was incredibly quick, efficient, and found me the best quote. Highly recommend her!

Ernest Atalick

Thank you Amy for the quick reply and even though the office was closed last Friday afternoon for the staff Christmas party you still took the time to email me during the party - THANK YOU very much - an example of great work and great service. Ernie J in Vineland.

Scott MacMeekin

Hilary Phelps was courteous, professional and vey knowledgeable. She was able to answer all of our inquiries. She was very patient having to deal with all of our questions and concerns.

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Amy Brown did a great job helping me with my car insurance policy. She was very responsive, answered all my questions promptly, and made the whole process smooth and stress-free. I really appreciate her efficiency and excellent customer service. Highly recommend working with her!

Briane Philbrick

I needed paper work to pick up my new leased truck on Saturday. The info I needed she sent to my email and being not very good on the computer she helped me find the info i needed and sent the info to the dealer also. Thank you June Sabo for your assistance.

Julie Luth

It was my first time getting insurance on my own and I have had nothing but impeccable service from Duliban! Their team is communicative, kind, and genuinely care that you get the best rates. Huge shoutout to Warren D for being such a great broker and for being so patient and helpful!! He’s so wonderful to talk to and made sure I had all the info I needed and got the right coverage with the best rates! Also, shoutout to Ashley C for getting me in touch with Warren! I would 100% recommend Duliban to anyone!

Dennis Nixon

If you need insurance help call Mallory Crossman was very helpful and pleasant to deal with.

mark z

Lisa provided excellent service from the get go. She listened to what I needed, and then guided and advised me to what would be the best policy. She took time and explained everything and answered all my questions. Lisa went far above provide excellent customer service.

Liz Van Leeuwen

Hillary was great! She really heard and met my needs with out over whelming me. I would recommend her to others

Rob Van Der Zalm

Great service from Hillary and the team at Duliban!

Moksh Sharma

Warren provided me with excellent service, he moving like a MVP

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I’ve been with Duliban Insurance for a while now, and I’ve always had great experiences. Sheri Rodrigue and Warren Drake are both fantastic to work with — professional, friendly, and quick to help with anything I need. They also run a monthly referral contest, and I actually won $1,000 recently for referring someone! Highly recommend them if you’re looking for reliable insurance broker and excellent customer service.

Aidan Powell

No matter the reason for the call, or the circumstances- Alex at Duliban has always been incredibly helpful, understanding and supportive.

EASYLOVE _

This review is a very long time coming, My original plan was to write this when my first payment came out, I already paid for the first payment before it even happened. Forgetful lolWith this in mind, I apologize Alex Shortridge for the waitshe was genuinely one of the most patient people I have ever had the pleasure of working with, I had many confusing questions that she answered and reworded her answers to help me betterAnd throughout the process of me trying to find a car, she made the process of getting quotes super simple and easyAll around the experience I had with this human being was excellentFrankly, that word doesn’t carry enough power to explain how happy I am with her workAs you can tell, I am happy with the serviceThank you for making this process less confusing for me Alex!!

Nancy Sinke

Anya was very good to work with! She was always quick to respond and had the HSA set up very quickly.

B. C. Rider

I highly recommend contacting Lisa if you are looking for insurance. She was very helpful and prompt throughout the entire process. Lisa found a great rate for me and made everything quick and easy. I appreciated how smooth she made the experience.

R. J. Joseph

I want to express my gratitude for the excellent service I received. The representative Hilary, who assisted me was patient, knowledgeable, and very professional. She took the time to answer all my questions and made the entire process much easier. I truly appreciate her help and dedication. She deserves five starts!!!⭐️⭐️⭐️⭐️⭐️

Alcide Legacy

Very please with the online application and Jason was very helpful.

alilebcanada

Amy was fantastic! gave me a great deal on both home and auto. She made the whole process easy and seamless. Thank you Amy! I appreciate you!!

Michael Collins

Highly recommend Duliban Insurance and June Sabo of their personal lines team. Very professional and very knowledgeable team.

Jim Pietz

Hilary was very helpful and great to work with. I have chosen to go with Duliban Insurance for my auto coverage because of her knowledge and quick response and help.Thanks again Jim Pietz

Zalán Teodor Gáspár

I found Dulbian recommended through online forums. Though originally I didn't get a call for my first appointment, after follow-up I had a great service experience through the quoting process and the set-up. I needed insurance on very short notice, and Mallory made it happen with some very competitive prices. Definitely recommend Duliban. A small family business with great service!

hunter moerschfelder

It was very easy to set up and they found me the cheapest plan and where super helpful

Pamela Agostino

Worked with Lisa at Duliban in Fonthill to switch over my insurance both auto and contents - because they were giving me a significant savings compared to my previous insurance company. Excellent customer service and seamless transition for me 🙂 Thank you Lisa and Duliban! Happy to be working with a local company.

Robert

We recently changed our auto and home insurance to Duliban Insurance . Amy Brown was excellent to deal with . She made the transition easy . Plus it saved us money !

Yan M

By far the best customer experience I have ever had - separate thanks to Kat Voloshyna for accommodating! Will recommend again and again

Eric Guenette

Thanks Todd for your help a few weeks ago in finding another car insurance that was much more affordable. Your quick turnaround was appreciated. Sincerely, Eric

Blaine Sutor

Great experience with Duliban helping me sign up for my insurance policy. They found me a much lower quote than anything else I could find. Hilary took care of everything, signing up was quick and easy!

Joshua Cottle

Rafael is the best. Really fast responses and always super helpful, he has been extremely patient with my finding a new truck. If you need help with auto insurance, I would recommend him without a doubt.

Janny Services Inc.

Amy was very efficient and quick in handling my case.

Abigail Hostetler

June Sabo was the one who assisted me in getting insurance and she was super helpful and responded to me promptly. She was very patient as well and really helped me with everything I needed.

Ganesh Sivasithamparam

Amy from Duliban Insurance was a great help in finding the best car insurance rate. She clearly communicated through all the options and helped with every step along the way ensuring a very smooth transition to a new provider. The entire customer service experience was exemplary and second to none.

Razvan Iftime

Great customer service !

LouAnn Leon

Agent Alex Shortridge was very fast, knowledgeable and efficient. It was a pleasure dealing with her

Julie Hare

Hilary was amazing to work with and made getting auto insurance easy and stress free. She was extremely helpful, knowledgeable and efficient. She found me a great policy that was right for me and handled all the paperwork quickly and professionally. She followed up promptly and answered all my questions with patience.

A B

I had a great experience with the insurance sales team. They were professional, patient, and took the time to explain every detail clearly. Amy Brown made the entire process smooth and stress-free, ensuring I got the best coverage for my needs. It’s rare to find such genuine care and efficiency in customer service — highly recommended!

Nick Fragis

Alex helped me get a great quote over the phone within minutes highly recommend.

Rodah Ncube

Alex is the best. She was a pleasure to deal with. My CAA membership gave her problems to apply to the quotation even after a few attempts talking to the CAA. She took it upon herself to make sure that I got that discount in a fast and timely manner. She is just a pro. Thank you Alex for your efforts. God bless you always.

Chris

Amy from Duliban Insurance was very helpful with setting up my new insurance policy. She made the process seamless while explaining all my options with great detail and clarity.

Tom Chire

Thanks to Alex Shortridge and the team at Duliban Insurance Brokers for their work in putting together our automobile insurance package so quickly on an emergency basis. (A miscommunication between the insurance agency, ourselves and the Broker lead to a very scary situation of almost being uninsured). Thank you Alex and Duliban for coming to our rescue!

Lindsay Glennie

Highly recommend! Lisa was amazing, she made getting both my tenant and vehicle insurance completely seamless. Through a move, a name change, and a stressful time, she handled everything with care and made it all so easy. I can’t sing her praises enough.

Barry Isaacs

Alex (Alexandra) Shortridge is AWESOME…777 ‘Stars’ out of 5…friendly, efficient, caring, helpful, reliable, & on & on. If anyone is looking for an insurance company, you’ll never find anyone BETTER to work with + help U than Alex…no doubt about it, everybody!😀

Demir

Alex Shortridge was amazing, got me the best quote as a high risk driver, was very kind and communicative and went out of her way to reply to my outreach outside usual office hours which was super helpful. Recommend!

Lesley Corvetti

Amber has been fantastic to deal with. Very knowledgeable and professional!!! She was happy to answer my questions and concerns.

Taylor M

I had the pleasure of working with Alex S., who was a huge help! She was quick with replying, courteous, patient, and very knowledgeable with questions related to car insurance. Highly recommend!

Wayne Taylor

Just a pleasure to deal with this company.Thanks Jhonny!

Pam Taylor

Amber is incredibly knowledgeable, courteous, organized and just goes that extra distance for her customers. My experience with her was outstanding!

Char Mander

My insurance experience has not always been the greatest. Mostly for faults of my own of which I have definitely paid the price for. This year, my tickets were to fall off my policy which I was looking forward to saving some money each month. I was in touch with Rafael Aparicio quite a few months ago to see when this would occur. He told my July, which brings us to this month. I reached out to Rafael and he was ready with all the information I needed about my renewed policy and new charges. The downfall was that the price decrease wasn't anywhere near what I expected which I was super disappointed with. I asked Rafael to look into it and he did. I was nervous at first because i wasn't receiving a fast reply from him like I have before...meanwhile he was just busy working hard to find me an EXCELLENT new option. When I tell you ... Rafael genuinely changed my life with what he was able to do. Without his hard work on my policy, I would not be able to save as much as I am projected to. In this day and age, that is a huge help and I still can't believe it. I am just over the moon about it. Rafael has been quick to respond, extremely patient with my questions and an absolutely pleasure to deal with. 10/10 customer service. Thank you so much, Rafael and Duliban!

Arglatina

I recently worked with Breanne N. from the Grimsby office, and I couldn’t be more pleased with the service I received. Adding vehicles and insuring younger drivers can be quite challenging and expensive, but Breanne as well as Rafael were absolutely fabulous throughout the entire process. Her professionalism and helpfulness made all the difference during this complex situation. I highly recommend Breanne at Duliban Insurance Company in the Grimsby office to anyone looking for an exceptional insurance broker!” Andrea D 😊

Michael Elliott

Very helpful in getting me the best possible deal

Lenny Evans

Amber was very helpful and knowledgeable and worked through my issue quickly.

Niki

Emily was so sweet and helpful! I had quite a big issue and she fixed it right away. Thanks again!!

Toronto East Reviews Travels

Lisa is fantastic! Great CSR. Super satisfied with what I needed up with!

Chantal Cote

I had such a great experience working with Alex Shortridge at Duliban Insurance! She truly went above and beyond—taking the time to carefully explain everything, answer all of my questions, and make sure I fully understood my options. She found me the best deal for my situation, and I genuinely felt like she had my best interests at heart the entire time.I’ve dealt with many brokers in the past, but Alex stands out by far. She’s knowledgeable, incredibly friendly, and made the entire process feel easy and stress-free. If you're looking for someone who’s honest, efficient, and truly cares—Alex is the one to call. Highly recommend!

Katie Waito

My partner and I contacted multiple brokers and insurance companies, and Alex Shortridge from Duliban Insurance Brokers helped us get set up within the day with the best rate possible. She was more than helpful, kind, informative, and very communicative.

Christine Lafferty

Alex was very professional and provided great customer service!

lisa carey

Thank you to agent, Steve Auld for providing excellent customer service for our new driver. You made the process seamless for the whole family!

Warren Rowe

Alex at Duliban Insurance Brokers was tremdous help placing my car insurance after a glitch to my surprise with my long time insurance company. knowledgeable, friendly, and I would recommend asking for Alex when calling for insurance.

helen HOSKIN

I brought a very unusual type of insurance policy that I needed to Alex Shortridge . Other insurance companies just said no can not do. ALEX went out of her way to get what I needed.

Maria Orlando

I sent an email to whom I thought was the agent handling my account this morning. I received a call back message saying the agent was no longer with the company, please remove her name, and call back to the office. When I did, the call bounced around until I received an automatic message requesting I leave my number and I would receive a call back after agents had finished with other clients. I waited by the phone and did receive a call, but they hung up. Now it is a few hours later, and still no return call or an email. At first I gave a one star rating for the poor customer service. The company may be located in a small town, but the service is big town business. The next day I was very surprised to receive a call apologizing for the mix up and my issue was resolved quickly. I changed my rating to four stars; "the squeaky wheel gets the grease."

Dave Zasucha

Amber Berry was a huge help to all my needs.Thank you.

Matt Vandenberg

Most responsive, attentive and cost effective insurance broker in the city, whether its for homes, rental properties, or vehicles.They have been growing a lot and it is well deserved, will continue to work with them into the foreseeable future

Lowanna Ethier

Alex was amazing , professional and kind over the course of helping me with my quote for insurance. 5 stars ⭐️

Bonnie Doan

Wow, super impressed with this brokerage! Steve searched for quotes and got me a great deal on auto insurance, saving me a significant amount while increasing my coverage. I couldn’t be happier! The phone call was quick and painless, a few simple questions and I’m on my way to great savings! Thanks!!

Amadou Ba (Soninka lèmè)

Warren drake did excellent customer service.

Mairi

Alex Shortridge was the agent that helped me out. She was kind and on point knew exactly what I needed to insure my Polaris slingshot and gave me an amazing quote!! Thank you Alex for taking the time to ensure that it was insured as quickly as possible!! You were great to deal with!

Paula Bishop

Warren was very helpful and explained things to me that I didn't understand thank you so much

Christine Korta

Hilary was very friendly and helpful. She saved me $700 on my new car insurance.

Shawn Bonville

Hilary was very responsive and got me a great price within a short time period. She was very respectful, and congratulated me on my new vehicle! Very happy with this insurance agent and how I was treated.

Bob Force

I would like to say that my experience with Lisa has been very positive. Everything is good and no problems whatsoever. Thank you Lisa

Kieran Price

Same coverage with better prices. Very straightforward and the staff are quite friendly and accommodating. A special thanks to Amy for making this transition a painless process.

muwanguzi emish

I just wanted to take a moment to sincerely thank Hilary Phelps for all your help in securing insurance for my vehicle. Your patience, professionalism, and attention to detail truly made this process smooth and stress-free. I especially appreciate the time you took to walk me through every part of the package and ensure I understood all the details.Thanks to your efforts, I now have coverage that not only fits my needs but is also affordable. I genuinely appreciate your dedication and support—you're truly a pleasure to work with!

Zachary DeHaan

The insurance brokers at Duliban insurance are very professional and helpful. I would like to give a shout out to June Sabo for her dedication for finding me the best possible price.

Guy 1

I appreciate the personal service from Todd Minor. A quick phone call resolved my concerns. Thanks Todd.

Rudeboy Collects

Hilary Phelps great broker took the time to explain everything she acts quickly and gets the results your looking for very professional to the point im extremely satisfied thank you Hilary

Shiham Ghouse

Great experience dealing with them, huge shout out to Hillary Phelps for the execution of excellent customer service

Elijah Songcuya

We were first in contact with Lisa B., she was the first agent we spoke to over the phone before we were transferred to another representative to finalize everything. Lisa provided a quote that was well within our budget (even cheaper than we were expecting) and had every coverage we were looking for + more. She answered our numerous questions in detail through email in less than 24 hours! Amazing service from the Duliban team!

Devon L

Called in to Duliban about switching over insurance for my Model 3 and in under an hour, Holly had my quote, a great competitive price and even went over additional ways to save some cash through the EV society.Really great experience all the way from contact to signing. Would highly recommend.

Rebecca Montgomery

Holly was great to work with, quick and easy!

taman caur

I experienced Holly from this insurance she’s wonderful helping me with each and everything…

Guy Sheppard

Once we got organized, everything was smooth.

Heitor Chavantes

Todd and Holly were great! They were very quick to get me a quote and they facilitated the paperwork to make the process smooth!

Tom Morrison

The key to fantastic representation by your home and auto insurance broker is quality service. We have dealt with Todd Minor for about 20 years now, both with a previous firm and now with Duliban. Todd has always been tremendous...providing us with what we need and then following up with regular reviews and exceptional service. Being available for a quick call or email when you need something...a change...a claim... is so very important. That level of service and knowledge has confidently allowed us to refer multiple clients to him and his firm over the years trusting that they will not be disappointed.

Chris Carter

I called Holly Moore at Duliban Insurance for a quote. She was really help let me know all the extras I was missing but never push anything on me which was wonderful. The pricing I got was very impressive so I'm now with Duliban Insurance.

Kathryn Hrycusko

Quick and thorough communication with Holly Moore. She is so lovely, patient, and helpful. I had so many questions and she had all the answers.

Jason Pigeon

I had the pleasure of working with Todd Minor today to add a new vehicle to our policy. Todd is very knowledgeable and has always been there to answer any questions and provides recommendations to ensure we are getting the most competitive prices for the coverage we need with our growing family. Always a pleasure to deal with Todd.

Alain Mantha

Had a great experience with Warren, he was very helpful and knowledgeable.

Karen Medvic

I called for a quote for a vehicle for our daughter. Todd took the time to explain our options and worked out various prices so we could make our decision. Thanks as always Todd for your expert advice!

Mackenzie Vandenbosch

I’ve dealt with Todd for many years at Mason, and now at Duliban. As always his customer service goes above and beyond. I highly recommend him if you’re looking for all of your insurance needs! Thanks so much!-Mackenzie

Riley Sauve

Holly was awesome, she was quick and efficient in getting us the best quote possible! Definitely will recommend to anyone who asks where I got my insurance

Ann Chisholm

As my insurance (auto and car) needed renewal, I wanted to compare rates and products. On the recommendation of a trusted relative, I contacted Duliban Insurance brokers and am delighted with the result. I dealt with Hilary Phelps who attentavly listened to my needs and found me a product which not only saves me money but meets my expectations. Hilary was a true professional - knowledgeable, respectful, honest and kind. I would highly recommend Duliban Insurance Brokers.

F H

Hilary was tremendous help. Prompt and attentive service!

George Bajoon

I had the pleasure of dealing with Holly Moore who was very prompt in getting me new Home and Auto quotes. Holly followed up with me exactly one month before my renewal with mu other provider and was able to secure me much lower premiums than my current renewal offer. Highly recommend!

renee plentai

Had the pleasure of dealing with Todd at Duliban Insurance. Was nice to have the personal one on one without machines doing the work!! He was very helpful with getting me the best price for my insurance needs! Highly recommend !!

Mike Fulford

Holly was great to work with knowledgeable helpful and efficient Would and will recommend her and Duliban

Rick Davies

Todd Minor has been my agent for home and auto insurance for many, many years, and has always provided excellent, personable service. Would highly recommend.

Emil Bistrian

Very good .Thanks.Emil

Chris Hansen

Great experience working with June. She was very knowledgeable and helpful getting RV insurance.

Eyad Hashem

Great service and competitive deals! I was able to find the auto insurance policy that suited me best. Shoutout to Holly!! An amazing broker who quickly understood my situation and managed to hook me up with a great deal. Many Thanks.

Cheyanne Wilson

Alex was absolutely incredible to work with! The entire process was extremely pleasant and I felt supported all the way through with all my questions answered. I would definitely recommend Alex to anyone looking to find a new provider or looking to restructure their coverage

R R

I had some questions about my policies. Todd Minor returned my call quickly. He was courteous and professional. He answered all of my questions and made the required changes.

Alisha Kolacz

Bryana at Duliban was absolutely wonderful to work with! She was very patient with me, making sure I understood everything and all my options before I chose an insurance plan. I was a little delayed in my response time and she never discouraged me or pushed me to the side. Thanks to her I feel confident in the insurance plan I’ve chosen and can’t thank her enough! 😊

Scott Hayward

My broker is Todd Minor and we have had nothing but the best service from him and Duliban insurance brokers. Always there for any questions and always looking for the best coverage and price for us. Completely satisfied

Connie Holden

Amazing experience with June! She found us WAY better coverage for our home insurance at a much better rate. Highly recommend!

Lindsay Barton

Todd Minor is excellent, has gone above and beyond for me time and time again. Thank you so much for all the many years and more to come, much appreciated

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