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Commercial Property Insurance in Ontario

Your business is more than just a building. Whether you own, lease or rent your space, protect all your valuable assets with affordable coverage that make sense for your bottom line.

Commercial Property Insurance

Affordability for Your Day-to-Day

Our expert team understands the value of your business property, and we’re here to tailor a comprehensive insurance plan that safeguards your investments, ensuring your operations hold up amongst a changing landscape.

qualifications

Who Needs Commercial Property Insurance?

This coverage is essential for businesses of all sizes and industries, to ensure the continuity of operations even in the face of unexpected events.

Retailers

Retailers Insurance

Stores, shops, and boutiques.

Restaurants

Restaurants Insurance

Eateries, cafes, and dining establishments.

Manufacturers

Manufacturers Insurance

Companies involved in production and manufacturing.

Retailers

Retailers

Stores, shops, and boutiques.

Restaurants

Restaurants

Eateries, cafes, and dining establishments.

Manufacturers

Manufacturers

Companies involved in production and manufacturing.

Service providers

Service Providers

Professional services firms, healthcare providers, and consultants.

Service providers

Service Providers Insurance

Professional services firms, healthcare providers, and consultants.

Commercial Property Insurance

Tech Companies Insurance

Software developers, IT firms, and technology startups.

Commercial Property Insurance

Industrial Businesses Insurance

Warehouses, factories, and distribution centers.

Commercial Property Insurance

Tech Companies

Software developers, IT firms, and technology startups.

Commercial Property Insurance

Industrial Businesses

Warehouses, factories, and distribution centers.

Commercial Property Insurance

Office-Based Businesses Insurance

Small businesses, corporate offices, and startups.

Commercial Property Insurance

Office-Based Businesses

Small businesses, corporate offices, and startups.

Car insurance in Ontario

Coverages

Get covered and stay covered, with a comprehensive policy.

Building

Building

Protects the physical structure of your business property, including the building, roof, walls, and foundation, from perils like fire, theft, vandalism, and more. Typically covering the cost of repairing or rebuilding the building.

Business Personal Property

Business Personal Property

Covers the contents inside your business property, including equipment, inventory, furniture, fixtures, and supplies, against damage or loss.

Loss of Income

Loss Of Income

Provides compensation for lost income and operating expenses if your business has to close temporarily due to a covered event (e.g., fire, natural disaster). Helps maintain cash flow during downtime.

Equipment Breakdown Commercial

Equipment Breakdown

Covers the cost of repairing or replacing essential equipment and machinery that breaks down due to mechanical failure or electrical issues.

Ordinance Or Law

Ordinance Or Law

Protects against the cost of complying with building codes and regulations when repairing or rebuilding a damaged property.

Optional Coverages

We provide a series of optional coverages to help better protect your investment.

Flood Insurance

Flood Insurance

Provides protection against damage caused by floods, which may not be covered in standard policies.

Earthquake Insurance

Earthquake Insurance

Covers damage resulting from earthquakes, which are typically excluded from standard policies.

Business Income & Extra Expense

Business Income & Extra Expense

Expands on business interruption coverage to include extra expenses incurred during a shutdown (e.g., renting temporary space).

Commercial Property Insurance in Ontario

Commercial property insurance is a fundamental type of coverage for businesses, helping to protect the physical assets of a company from unexpected events. In Ontario, where businesses thrive across various industries, having this type of insurance is critical to ensuring that a company can recover from financial losses caused by damage to its property. 

Whether you own a large manufacturing plant, a retail store, or a small office building, commercial property insurance is designed to safeguard your business investments and maintain your financial stability.

What is Commercial Property Insurance?

Commercial property insurance is a vital form of business coverage that protects a company’s physical assets against loss or damage caused by a wide range of risks. Whether you’re a small business owner with a single storefront or manage multiple locations across Ontario, having the right property insurance in place can mean the difference between a swift recovery and a major financial setback. This type of policy safeguards both owned and leased spaces, ensuring that operations can resume quickly after unexpected events.

Covered assets typically include:

  • Buildings and structures, whether you own or lease them
  • Furniture, fixtures, and equipment used in daily operations
  • Inventory and stock held on-site or in storage
  • Outdoor elements, such as landscaping, fencing, and signage
  • Specialized tools, machinery, and technology, including computers and manufacturing equipment
  • Valuable documents and business records, both digital and physical

Commercial property insurance in Ontario is designed to protect against a range of threats that could cause physical or financial harm to your business. This includes common risks like fire, smoke damage, vandalism, burglary, and severe weather events such as windstorms or hail. Many policies also offer protection against accidental damage, water damage, and some forms of business interruption, helping your business maintain continuity and cash flow while repairs or replacements are underway.

For businesses that own office buildings, retail spaces, warehouses, or multi-use facilities, commercial building insurance in Ontario is particularly essential. It provides structural coverage tailored to the specific needs of commercial real estate, including coverage for the building’s exterior, systems (HVAC, electrical, plumbing), and any attached structures. Landlords and property managers also rely on this type of insurance to meet tenant expectations and protect their investment properties.

Choosing the right policy involves more than just checking a few boxes. A knowledgeable commercial property insurance broker can help assess your unique risks, evaluate the value of your physical assets, and compare quotes from multiple insurers to find the best fit for your budget and business type. Their expertise is especially valuable when navigating policy exclusions, understanding deductibles, or bundling commercial property insurance with other essential coverage like liability or business interruption insurance.

Whether you run a retail shop, manufacturing plant, office space, or service-based business, commercial property insurance helps you stay resilient in the face of unexpected loss. It’s not just about protecting your premises – it’s about securing your business’s future. If you’re unsure where to begin, partnering with a trusted broker specializing in commercial property insurance in Ontario can ensure you receive tailored guidance, competitive rates, and complete peace of mind.

Types of Properties Covered

Commercial property insurance in Ontario applies to a broad range of properties including:
  • Office buildings
  • Retail stores
  • Warehouses
  • Manufacturing facilities
  • Restaurants and hospitality venues
  • Apartment buildings or multi-family residential properties
Depending on the nature of your business, the coverage can be tailored to fit the specific risks that your commercial property may face.

What is Covered by Commercial Property Insurance?

The extent of your commercial property insurance coverage depends on the specific policy and your business needs, but generally, it includes:
  • Building Coverage: Protects the physical structure of your property from damages caused by incidents like fire, lightning, or other disasters listed in your policy.
  • Contents Coverage: This includes the inventory, furniture, and equipment housed within the building. For instance, if your office equipment or retail stock gets damaged in a fire, this coverage can help replace those items.
  • Business Interruption: Some commercial property insurance policies may include coverage for loss of income if your business operations are interrupted due to property damage. For example, if a fire forces you to temporarily close your business, this coverage helps replace lost income during the downtime.
  • Equipment Breakdown: Coverage for sudden and accidental damage to key machinery or systems like air conditioning units, elevators, or production equipment.
  • Natural Disaster Coverage: Many policies offer coverage against weather-related damages, including those caused by snowstorms, windstorms, and flooding (if included as an optional coverage). In Ontario, this can be essential for businesses exposed to harsh weather conditions.

When is Commercial Property Insurance Necessary?

Commercial property insurance is necessary whenever your business owns or leases property. Here are some specific scenarios where commercial building insurance in Ontario becomes crucial:
  • Owning a Commercial Building: If you own a business property, you must have commercial building insurance in Ontario to protect your investment. Whether it’s a factory, retail space, or office, unforeseen incidents like fires, floods, or vandalism can cause substantial financial strain.
  • Leasing a Property: Even if you rent or lease your workspace, your landlord’s insurance likely only covers the building itself, not your business’s equipment or stock. You’ll need insurance to protect the contents of your rented space.
  • Business Interruption Risks: For businesses that can’t afford downtime, such as retail stores or restaurants, having coverage that includes business interruption protection is essential. This ensures that if property damage forces your business to close temporarily, you won’t lose income.
  • Contractual Requirements: Many landlords and business partners require businesses to carry commercial property insurance as part of lease or partnership agreements. This ensures that both parties are protected from liabilities in the case of property damage.

Advantages of Commercial Property Insurance

Having commercial property insurance in Ontario comes with several key advantages, especially for business owners looking to protect their assets and ensure long-term financial security.

Financial Protection Against Losses

Without commercial property insurance, your business may face significant out-of-pocket expenses to repair or replace damaged property. Insurance provides the financial backup necessary to rebuild and recover after an incident.

Business Continuity

In the event of severe damage, such as a fire or flood, the cost of repairs combined with a business shutdown can be overwhelming. Business interruption coverage ensures that you continue receiving income while repairs are made.

Peace of Mind

Knowing that your property and assets are protected allows you to focus on running your business without the constant worry of potential disasters. It gives business owners the peace of mind that their investment is safe, even in the face of unexpected events.

Customizable Coverage

Commercial property insurance can be tailored to meet the specific risks your business faces. For example, if your business deals with expensive machinery or valuable inventory, your policy can be adjusted to offer additional protection for those assets.

Why Work with a Commercial Property Insurance Broker?

Choosing the right commercial property insurance broker is a critical step in ensuring that you get the most comprehensive coverage at the best price. Here’s why working with a broker like Duliban Insurance Brokers is advantageous:
  • Expert Guidance: Navigating the world of insurance can be complicated, especially with the variety of policies and coverage options available. Our experienced brokers at Duliban Insurance will help you assess your business’s unique risks and find a policy that provides optimal protection.
  • Tailored Solutions: As a leading commercial property insurance broker in Ontario, Duliban Insurance offers personalized service to ensure that your policy is custom-fit to your needs. We take into account the specific characteristics of your business and provide coverage options that reflect those needs.
  • Access to Multiple Insurers: Instead of being limited to one insurance provider, our brokers have access to a range of insurers. This allows us to compare different policies and pricing options, ensuring that you get the best deal on your commercial property insurance.
  • Ongoing Support: Your business evolves, and so should your insurance. At Duliban Insurance, we provide ongoing support to review and update your policy as your needs change. Whether you’re expanding to new locations, upgrading equipment, or making other business changes, we’re here to adjust your coverage accordingly.

How to Get Started with Duliban Insurance Brokers?

Ready to protect your business with the best commercial property insurance in Ontario?

Step 1: Contact Us for a Free Consultation

Reach out to our team at Duliban Insurance for a no-obligation consultation. We’ll discuss your business, assess your property, and understand your unique needs to recommend the best insurance coverage.

Step 2: Receive a Customized Insurance Plan

Based on the information gathered during the consultation, our brokers will develop a customized commercial building insurance plan that suits your property and business operations.

Step 3: Compare Quotes

We’ll provide you with quotes from multiple insurance providers, helping you make an informed decision. Our goal is to ensure that you get the best coverage at the most competitive price.

Step 4: Secure Your Insurance Policy

Once you’ve chosen the right coverage, we’ll handle the paperwork and guide you through the process of securing your insurance. You’ll have peace of mind knowing your commercial property is protected.

Step 5: Ongoing Support and Policy Reviews

We’re committed to providing excellent customer service, which includes periodic policy reviews to ensure your business remains adequately covered as it grows or changes.

Contact Us Today

Commercial property insurance is an essential safeguard for any business operating in Ontario. It offers critical protection against risks that could otherwise lead to costly repairs, loss of income, or even closure. Whether you own a building or lease a space, this insurance ensures your business can recover from damages and continue thriving.

Partnering with an experienced commercial property insurance broker like Duliban Insurance gives you the advantage of expert advice, tailored coverage, and ongoing support. Get in touch with us today to secure the right insurance solution for your business and protect your investments.

Call us at +1 855-385-4226.

Frequently Asked Questions

We have collected the most relevant questions and answers about commercial property insurance in Ontario for you.
What types of properties are covered under commercial property insurance?
Commercial property insurance in Ontario provides coverage for a wide range of business properties. This includes office buildings, retail stores, warehouses, factories, and even outdoor assets like signage, fences, and other structures related to your operations.
Is commercial property insurance different from homeowners insurance?
Yes, commercial property insurance is specifically designed for businesses, covering properties that are used for commercial purposes and the unique risks they face. In contrast, homeowners insurance is meant for residential properties and covers personal assets and liabilities.
Are there exclusions in commercial property insurance policies?
Yes, certain risks may not be automatically covered under a commercial property insurance policy. Common exclusions include damage caused by earthquakes, floods, and certain types of equipment breakdowns. However, these exclusions can often be addressed by adding optional coverages or endorsements to your policy.
What factors should I consider when choosing a deductible for my commercial property insurance policy?
When selecting a deductible for your commercial building insurance in Ontario, it’s important to weigh your business’s financial situation and risk tolerance. A higher deductible can result in lower insurance premiums, but it may also mean a higher out-of-pocket cost if you need to file a claim.
Why is commercial property insurance important for businesses in Ontario?

Commercial property insurance in Ontario is crucial for safeguarding your business against financial loss due to damage or destruction of property. Whether it’s caused by fire, theft, or weather-related incidents, this coverage helps businesses recover quickly and continue their operations with minimal financial disruption.

How can a commercial property insurance broker help me find the right coverage?

Working with a commercial property insurance broker can help you find the most suitable policy for your business. Brokers, like those at Duliban Insurance, have access to multiple insurance providers and can compare options to ensure you get the best coverage at a competitive rate, tailored to your specific business needs.

Is commercial property insurance required by law in Ontario?

While commercial property insurance in Ontario is not legally required, it is strongly recommended. Additionally, if you lease your commercial space, your landlord may require you to have insurance as part of the lease agreement to protect both your business and their property.

How can Duliban Insurance Brokers assist in finding the best commercial property insurance?

Duliban Insurance Brokers specializes in finding the right commercial building insurance in Ontario for your business. We work with a wide range of insurance providers to compare options and customize your policy to your specific risks and needs, ensuring comprehensive coverage and peace of mind for your business. Call us at +1 855-385-4226. The manager will answer all your questions and help you with the commercial property insurance quote.

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Our Reviews

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We are proud to have a 4.8 Google rating with honest reviews from over 600 client experiences.
Duliban Insurance Brokers
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Hilary helped me arrange for my insurance after moving from out of province. She explained anything I was uncertain on, and made the process so easy!
After doing some shopping around for new insurance rates after facing rising rates elsewhere I got in contact with Hilary and I could have not been more pleased. She found me some great rates and was a pleasure to work with. Hilary was always available to answer any questions I had, made my transition to Duliban seamless, and was always professional. Highly recommend!
I couldn't be more impressed by the professionalism and efficiency of Wayne Drake. I am taking ownership of my new vehicle later today, but I am already so happy that I decided to join Duliban for my auto insurance. The quotes I was given for my new purchase were shockingly high for someone of my age with a clean driving record. Wayne really came through and floored me with his low quote. I didn't think I could ever get such a great price. I appreciate it so much. I'm already feeling such a difference in the customer service I've received from Duliban versus my previous insurer. I will be referring you to everyone I know who is looking for insurance. THANK YOU!!!
Hilary was helpful and friendly, took time to explain anything we needed clarified. Left feeling good about our choices for house and car insurance.
Hilary from Dublin Insurance has been a joy to work with. Fast, responsive, efficient, and most important of all - got us what we needed below our budget. It has been a pleasure and I look forward to working with her again in the future.
Amy Brown is our representative and has helped us with all of our insurance. She gets everything done quick and painlessly! Thank you Amy!
When our family needed to change our home and auto insurance provider due to excessive and unjustified premium increases, a friend suggested we reach out to get insurance provider, Duliban insurance Brokers. We have been very happy with the fair rates that Lisa Brant was able to secure for us, as well as the straightforward and smooth transition process. Lisa was very responsive and knowledgeable throughout our interactions with her, and she made us feel comfortable and valued.
Warren was friendly and knowledgeable. There was no waiting on hold, and when he was not available, he returned our calls in a timely manner. He was able to provide the identical coverage for our home and 2 vehicles that is saving us just over a hundred a month. We will not hesitate to refer him to our family and friends.
I referred my daughter to Duliban when she was looking to buy her first new car since I have been with them for probably 15 years now. Hilary Phelps was awesome guiding our daughter through the process.We have no issue recommending Duliban Insurance Brokers to anyone requiring insurance coverage.
I am thoroughly pleased with the attention and service that Amy provided me. I highly recommend her.
Recently changed our home insurance over to Duliban, we now have our tractor, recreational vehicles and farm truck insured with them. Steve was great to deal with and got us the coverage that met all our needs at a great price! Thanks Steve! Would highly recommend!
Duliban has been so amazing over the past while I have been with them. Hilary in particular has been the most helpful along side her team, another person I can remember the name of is Alex, he has also been helpful of the past while. Thank you to the team at duliban.
Great experience fast service and knowledgeable.
Very polite and great to talk too.
Alex was very professional and provided great customer service!
Amy was very patient and informative with any information I asked it was a very comfortable interaction and I am happy I called this company
Amy was a god send she was quick listened to everything i had to say and everything very easy to understand, 10/10 would recommend absolutely lovely
Lisa súper cordial me ayudó y asesoró con el seguro para mi carro me dio la mejor opción y mejores precios, agradecida ☀️🌈✅😃♾️ los recomiendo con total seguridad
Thank you to agent, Steve Auld for providing excellent customer service for our new driver. You made the process seamless for the whole family!
I had a great experience working with Steve from Duliban Insurance! He made the entire process of setting up my policy smooth, quick, and stress-free. He was super helpful, knowledgeable, and took the time to explain everything clearly. I really appreciated the personal touch and attention to detail. Highly recommend working with Steve if you’re looking for solid insurance support and great service!
Alex at Duliban Insurance Brokers was tremdous help placing my car insurance after a glitch to my surprise with my long time insurance company. knowledgeable, friendly, and I would recommend asking for Alex when calling for insurance.
I brought a very unusual type of insurance policy that I needed to Alex Shortridge . Other insurance companies just said no can not do. ALEX went out of her way to get what I needed.
Hilary was amazing! Her excellent customer service & promptness to respond was extremely helpful! She made a stressful change easy and bearable!
Hilary at Duliban Insurance was fantastic. She made my transition to new auto insurance seamless. 10/10 would recommend.
I sent an email to whom I thought was the agent handling my account this morning. I received a call back message saying the agent was no longer with the company, please remove her name, and call back to the office. When I did, the call bounced around until I received an automatic message requesting I leave my number and I would receive a call back after agents had finished with other clients. I waited by the phone and did receive a call, but they hung up. Now it is a few hours later, and still no return call or an email. At first I gave a one star rating for the poor customer service. The company may be located in a small town, but the service is big town business. The next day I was very surprised to receive a call apologizing for the mix up and my issue was resolved quickly. I changed my rating to four stars; "the squeaky wheel gets the grease."
Very fast & easy, June was incredibly helpful!
Hilary worked with me to secure a great auto insurance rate for my unique scenario. Kind, honest, and straight-forward.... you can't go wrong!
Duliban Insurance was able to get me a great price on home and auto insurance that was much cheaper than my existing insurance. After getting an online quote with Duliban, Hilary contacted me promptly, and was very helpful in getting the policy set up for me. Thanks!
Amber Berry was a huge help to all my needs.Thank you.
I needed some auto insurance for a vehicle I was purchasing that day. I called in the morning and Lisa was able to put in a policy by noon at a competitive price! Very fast, effortless and professionally handled. Definitely recommend working with Lisa!
Hilary is knowledgeable and very helpful. Super easy to contact brokerage and receive information.
I had the pleasure of working with June Sabo, and I can't recommend her highly enough. After speaking with six other brokers, June was the only one who truly took the time to understand my needs and went above and beyond to find me the best possible yearly auto insurance quote. Not only was her rate better than all the others, but her service was also exceptional—friendly, professional, and incredibly responsive throughout the entire process. If you're looking for a knowledgeable and dedicated insurance agent who will genuinely work in your best interest, June is the one to call.Orlando Garcia
Steve Auld was the most helpful and knowledgeable person I have dealt with. He assisted on his days off to complete my request and was polite the whole way. Kept me well informed and answered every question. 10/10
Amy Brown. Was a great help. Answered all my questions at the time. Made me feel welcome to the insurance company. Thanks Amy.
I was searching for a reasonable auto insurance policy before my existing one expires and I landed on Duliban Insurance Brokers via google. Hilary Phelps reached out to me and completed my request very quickly. The entire process was flawless. She’s amazing at her job.Thanks, Hilary!
Dealing with Duliban is really great.Lisa is really great to handle any type of insurance you need.They have coverage for everything you need and look for the best prices.Lisa also looks for all options and help with the best decision.I give Duliban a 10 out of 10 rating
Fantastic experience! As I was buying my new car, I spend 3 frustrating days looking for a good broker that would cover my car and motorcycle, until I spoke with June at Duliban. She professionally helped me get the coverage I wanted and explained everything to me. My new car, motorcycle and I were fully insured in no time! Way to go June and the rest of the team at Duliban in Fonthill!
I had the absolute pleasure of working with Hilary Phelps, and I can’t recommend her enough! I was in urgent need of both car and home insurance, and Hilary handled everything in just one day. Her professionalism, attention to detail, and friendly attitude made the entire process smooth and stress-free.She took the time to explain all my options clearly, helped me get the best coverage within my budget, and ensured everything was set up correctly from start to finish. It’s rare to find someone who is not only knowledgeable but also genuinely cares about their clients.If you’re looking for someone who will go above and beyond to make sure you’re covered and confident in your insurance decisions, Hilary is the one. Thank you again for your outstanding service!
3 years later I'm still really happy dealing with these guys.... Great, helpful staff and fair prices... Being able to leave a positive review for an insurance broker says a lot about these guys, highly recommend !
Great service. Quick and easy . Got a better rate than most and clear understanding of my options
June Sabo was incredibly efficient and quick in getting me insured. She made the whole process smooth and stress-free, even providing a time to when I would receive my pink slip so that I could register my vehicle with proof of insurance. Highly recommend her for anyone looking for fast and professional service.
June S. Helped me switch both my home and auto insurance. She answered all my questions and made me feel good as I'm not to good on my computer. She really knows her stuff and I just want to say thanks a lot June you're truly knowledgeable and very easy to talk to. Plus you saved me a lot of money. Thanks again Glenn
Needed reasonable motorcycle insurance as mine at another company went up to $1865 for the year. Well needless to say that price didn't sit well with me. Had a co-worker who mentioned the company he is with and he sounded pleased with the service he was getting. Got the number and gave them a call giving them all my information. In the next day or two got a call from a company representative at the broker (Dulivan Insurance Brokers) Mr.Warren Drake. Warren was awesome to deal with right from the start. Gave me a good quote and got things done in a timely fashion plus kept in touch through emails.Hope to continue dealing with Warren in the coming years. If anyone reading this needs to speak to a good insurance salesman/ Broker about any type of insurance give Mr.Warren Drake a call....you won't be disappointed. Thanks Warren for your great service.John R.Mercer
Hilary was so helpful and quick to get everything going. Easy to work with her and she was ready to answer any questions I had.
June was an amazing help for finding my car insurance! I would recommend anyone looking for car insurance to come here to get the best rate!
Most responsive, attentive and cost effective insurance broker in the city, whether its for homes, rental properties, or vehicles.They have been growing a lot and it is well deserved, will continue to work with them into the foreseeable future
The best customer service ! Highly professional, reliable, friendly, great person Mr Warren Drake I came across after many years, please keep up the great work!!! He helped all my family thank you and your Dublin Insurance. Best wishes from Jafri Family
Hilary was so amazing and very helpful! She did a great job assisting me with all the information I need as a new business owner. Was extremely fast and much appreciated!
I am super pleased with the personal attention both my wife and I received with our insurance needs
Lisa helped me get insurance for my new car very quickly and efficiently. Very friendly and pleasant to deal with. Thanks Lisa!
Warren was great and helped me get the best rate for my car insurance
Hilary Phelps is absolutely incredible! She made the process of finding the right auto insurance so easy and stress-free. She was patient, knowledgeable, and took the time to explain everything clearly. I never felt rushed or pressured—just genuinely cared for. Hilary found me a great policy that suited my needs and budget, and she went above and beyond to make sure I was comfortable with my decision. If you’re looking for someone who truly has your best interests at heart, Hilary is the one to call. Highly recommend!
I have my insurance here my wife just switched over on my recommendation. We saved a whole pile of money Warren is who my wife is dealing with and he is fabulous responsive professional great personality know his stuff and I have Chantelle she is is fantastic as well. She was quick to respond for any request Great insurance company and Great broker highly recommend.
I would recommend contacting Hilary Phelps if you're looking to insure for the first time or change from your current insurance. Very professional yet still very down to earth. I appreciate that kind of customer service, she knows her business and didn't waste a moment of my time getting my quote together. Highly recommend 👌
Excellent service, June Sabo was very knowledgeable and answered all questions very clearly. She was very kind and considerate to my unique situation. Thanks again June.
Hilary was great. Super efficient and helpful. She had answers to all my questions and was able to work with me on short notice. Really happy with my experience!
Alex was amazing , professional and kind over the course of helping me with my quote for insurance. 5 stars ⭐️
Mallory Crossman was extremely helpful and very patient when I spoke with her on May 29,2025. I was looking for a quote to explore the possibility of combining my cottage insurance which I have had for many years with Mason, now Duliban Insurance with my home and auto insurance. Mallory was quick to listen to and understand my concerns and provided me with the information I needed to make a decision.
Mallory Crossman was an incredible help with my new Insurance Policy. She walked me through the entire process and was so amazing to work with. I also appreciated the fact that she reached out to speak with me to go through the Policy in great detail! Thank you so much Mallory!
Lisa was phenomenal with my experience in switching to Duliban Insurance. Her professionalism and knowledge helped my wife and I save $730 for the year on our car insurance. From the initial quote to finalizing the policy, Lisa was efficient, thorough, and a pleasure to work with. We're thrilled with the savings and the excellent service we received from Duliban Insurance, thanks to Lisa!
Super easy to navigate the insurance process with the help of Mallory. I highly recommend this top notch service.
Lisa was great to work with professional and prompt
I filled out a quote application and within 10 min of submitting it. Amy Brown had emailed me and called. This was 10 minutes before her day was done. She gathered my information and said she would get back to me in the morning. At 9:01 a.m., she called and had everything set and ready for my approval. All in all I received the insurance I needed in about 30 min. I couldn't be happier. What a stress free experience. Thank Amy Brown with Duliban!
Wow, super impressed with this brokerage! Steve searched for quotes and got me a great deal on auto insurance, saving me a significant amount while increasing my coverage. I couldn’t be happier! The phone call was quick and painless, a few simple questions and I’m on my way to great savings! Thanks!!
Warren drake did excellent customer service.
Thank you Amy Brown for helping me set up my insurance!!
Alex Shortridge was the agent that helped me out. She was kind and on point knew exactly what I needed to insure my Polaris slingshot and gave me an amazing quote!! Thank you Alex for taking the time to ensure that it was insured as quickly as possible!! You were great to deal with!
Steve was a huge help to me!! Made me everything so smooth and simple!
Warren Drake from Duliban Insurance is a really great broker.He assists me with insurance on the most professional way.It was quick, reliable, and trustful. Thank you very much, Warren!All the best.Regards from Niagara Falls.
The agents were very friendly and most helpful
Mallory Crossman is great! Would highly recommend Duliban.
Holly Moore is outstanding to deal with. I will be recommendingmy family to move over to Duliban
Warren was very helpful and explained things to me that I didn't understand thank you so much
I would have to say working with June was probably the best experience I have ever had with an Insurance Company. She took the time to fully explain all my options until I fully understood everything. Great communicator; personal and very informative.. thank you for all the help June !!!!Cheers Ian - 2025 Slingshot Owner
I did a sibstitution of vehicle through the Dunnville office with Jane.Jane did a fabulous job, doing everything efficiently and correctly.Jane sent the required confirmations to my dealer right away. They were very satisfied with the information.Great job Jane! Many thanks, Perry
Hilary was very friendly and helpful. She saved me $700 on my new car insurance.
I had left my insurance renewal to the last minute and June Sabo from Duliban Insurance saved my butt. Thanks again June.
Hilary was very responsive and got me a great price within a short time period. She was very respectful, and congratulated me on my new vehicle! Very happy with this insurance agent and how I was treated.
I would like to say that my experience with Lisa has been very positive. Everything is good and no problems whatsoever. Thank you Lisa
June Sabo was very helpful with getting us the best insurance for are car and home.We were very impressed with the way they treat there clients and would encourage other to go to Duliban for the best quality insurance
Same coverage with better prices. Very straightforward and the staff are quite friendly and accommodating. A special thanks to Amy for making this transition a painless process.
Amy Brown was extremely helpful in matching our new car with the best coverage, big thanks for the quick facilitation! Looking forward to our delivery day!
Yvonne was great to deal with. She was able to source and negotiate with an extremely competitive home insurance provider, saving us hundreds of dollars. I couldn't be more pleased. Thanks again Yvonne !
Very pleased with the service at Duliban Insurance Brokers. I dealt with Lisa Brant and I was very pleased. She knows her stuff and makes things happen fast when you need them to. I would definitely recommend to give her a call before you commit somewhere else.
Alex was extremely helpful in setting me on the right track with my car insurance. Very thankful.
June sabo was amazing to work with! She helped me with all my questions and made the whole insurance process super easy. Really appreciate the great service!
Very pleasurable experience with June Sabo for my home insurances. Would highly recommend June's attention to detail and prompt service. Thanks June!!
I just wanted to take a moment to sincerely thank Hilary Phelps for all your help in securing insurance for my vehicle. Your patience, professionalism, and attention to detail truly made this process smooth and stress-free. I especially appreciate the time you took to walk me through every part of the package and ensure I understood all the details.Thanks to your efforts, I now have coverage that not only fits my needs but is also affordable. I genuinely appreciate your dedication and support—you're truly a pleasure to work with!
The insurance brokers at Duliban insurance are very professional and helpful. I would like to give a shout out to June Sabo for her dedication for finding me the best possible price.
I appreciate the personal service from Todd Minor. A quick phone call resolved my concerns. Thanks Todd.
Thank you, Hilary Phelps, for being so resourceful and patient in helping me navigate my insurance inquiries. Your clarity and support made all the difference—I truly appreciate it!
Hilary Phelps great broker took the time to explain everything she acts quickly and gets the results your looking for very professional to the point im extremely satisfied thank you Hilary
Steve Auld was very Helpful through the process of setting up my car insurance. He walked me through all of my options with a professional manner, and would definitely recommend this company to my friends!
Great experience dealing with them, huge shout out to Hillary Phelps for the execution of excellent customer service
I haven't had insurance for a year or so and was nervous about how that would impact my future insurance costs. June was very helpful, kind and informative. She had the answers to my questions immediately and was incredibly knowledgeable about things I hadn't even considered. Many thanks for your help!
I had a meeting with Holly and it went super smooth, this is my first time buying my own insurance but she explained everything super thoroughly and made sure I understood each option I had. Thank you for your help Holly !!
Lisa Brant was very helpful. She was very understanding about my situation.
Amy Brown has been very accommodating with the renegotiation of our property and auto insurance. Not only did we save money on a monthly basis, she facilitated communication of our auto insurance status to a used car dealership
Great experience working with Amy. I was given much better prices for both home and auto than my current provider. Thanks for your help!
June Sabo was so wonderful to work with in getting my insurance set up fast and seamless. Wish I could give more stars for her, thank you June!
We were first in contact with Lisa B., she was the first agent we spoke to over the phone before we were transferred to another representative to finalize everything. Lisa provided a quote that was well within our budget (even cheaper than we were expecting) and had every coverage we were looking for + more. She answered our numerous questions in detail through email in less than 24 hours! Amazing service from the Duliban team!
Excellent service! Amy Brown was very knowledgeable and great to deal with! Love the fact that she could give me a quote over the phone and made our decision easy.
Steve was helpful and provided excellent service.
I had a hard time finding affordable car insurance due to my not-so-perfect history, but this broker really came through for me. They were professional, quick to respond, and found me a great deal that fit my budget. Highly recommend their service!
I chose Lisa for my business from other brokers because she was the only one that asked for a letter of experience to further reduce my rates. We'll done and thank you!
We have a new car on the way that needed coverage so we went insurance shopping and found Amy from Duliban Insurance. She guided us through the process, we got a great rate on both house & car saving us hundreds of dollars a year. With peace of mind and more funds for the family it was a great experience. Highly recommend.
Great experience with Mallory C! She was professional, helpful, and made the insurance process easy. Highly recommend!
Mallory was absolutely amazing. She was so kind, respectful and incredibly helpful and supportive. I would definitely love to continue working with her and the team again.
Called in to Duliban about switching over insurance for my Model 3 and in under an hour, Holly had my quote, a great competitive price and even went over additional ways to save some cash through the EV society.Really great experience all the way from contact to signing. Would highly recommend.
Amy is super helpful and great to deal with! Thanks!
I found Amy to be very quick with a quote for my vehicle. She was so pleasant to talk with and answered my questions.
I've had insurance for more than 20 years. Despite having no fines or claims with Aviva, my insurance premium increased year after year. In the end, I discovered Duliban Insurance. With them, I received the best rate. I highly recommend speaking with Lisa Brant. She was excellent. She makes you feel like family and is incredibly knowledgeable. Fantastic experience
Amy Brown was an amazing asset to assist me through my complicated needs.
Great lady to deal with very polite tries to help anyway she can (Holly Moore)
Mallory was a great help. Thank you for everything
I left everything until the very last minute for my car and home coverage. I called Duliban and they helped me put the pieces together within the hour very grateful it all worked out. Hillary and Mallory were fantastic, highly recommend
June at Duliban Insurance Brokers is the best. She covered all the details dotted all the I’s and crossed all the T’s . She saved me hundreds $ on both home and auto insurance.
Big thank you to Holly Moore your help with getting my vehicle insured was beyond exceptional
Holly was great to work with, quick and easy!
We just purchased our first home and were in need of home insurance. We were referred to Hilary Phelps who has been very helpful and informative during the whole process. Hilary was able to get us a quote within days of contacting her, whereas my previous broker hadn’t responded in over 3 weeks. Highly recommend Hilary Phelps for any insurance needs!
Great job, saving us allot of money, very thorough and extremely helpful...
I experienced Holly from this insurance she’s wonderful helping me with each and everything…
After a long time with Belair I was not happy that the older my car got the more my rates went up so I finally decided to shop around and called Duliban and spoke to Lisa Brant, I found her to be very nice and attentative, did not mind in the least repeating things because of my hearing problems, she found me a great rate for my car and also the house, saved me hundreds of dollars so I am more than happy to join Duliban, thank you Lisa, you were great. best wishes, Brian.
Alex Shortridge was excellent. We’ve been wanting to change insurance companies for years but couldn’t handle the stress of it.She took care of everything which made it ever so easy to switch over.
Great customer service and quick response
Always a great experience with Duliban Insurance! Tia Balint was fantastic in helping me with a last minute change and saved me a few bucks too! Highly recommend!
Great experience working with Alex for my insurance coverage needs! Thanks Alex
I had the pleasure of Alex Shortridge for my consultant. Such a wonderful and knowledgeable person. Pleasant and enjoyed our conversation. Helped me out tremendously
Once we got organized, everything was smooth.
Calling an insurance company (especially early in the morning) can have its challenges, but Warren Drake was very easy going and ensured a smooth transition. Thanks again!!
Todd and Holly were great! They were very quick to get me a quote and they facilitated the paperwork to make the process smooth!
Holly was extremely helpful in finding us the perfect plan for our auto. She is a delight to work with!
Very friendly great attitude and professionalism
The key to fantastic representation by your home and auto insurance broker is quality service. We have dealt with Todd Minor for about 20 years now, both with a previous firm and now with Duliban. Todd has always been tremendous...providing us with what we need and then following up with regular reviews and exceptional service. Being available for a quick call or email when you need something...a change...a claim... is so very important. That level of service and knowledge has confidently allowed us to refer multiple clients to him and his firm over the years trusting that they will not be disappointed.
I called Holly Moore at Duliban Insurance for a quote. She was really help let me know all the extras I was missing but never push anything on me which was wonderful. The pricing I got was very impressive so I'm now with Duliban Insurance.
Quick and thorough communication with Holly Moore. She is so lovely, patient, and helpful. I had so many questions and she had all the answers.
I have had the great pleasure of dealing with the extremely helpful and caring staff and agents with Duliban Insurance. In particular, Todd Minor has always gone above and beyond the call of duty when it comes to his caring patience and time he puts into helping and working with clients. I couldn't see any other insurance brokerage I'd want to have my policy with than Duliban.
Lisa, went above and beyond in helping me set up for my house insurance. Thank you.
My car insurance broker Todd Minor is very thorough and explains things very well. Thanks for all your help Todd!
I recently received assistance from Alex S. and Brianna with transferring insurance to a new vehicle. Their level of customer service and support exceeded my expectations. I highly recommend both of them for their professionalism, knowledge, and willingness to go above and beyond to help with any insurance-related needs.
I had the pleasure of working with Todd Minor today to add a new vehicle to our policy. Todd is very knowledgeable and has always been there to answer any questions and provides recommendations to ensure we are getting the most competitive prices for the coverage we need with our growing family. Always a pleasure to deal with Todd.
Great experience finding new auto insurance, my broker was Alex Shortridge and she was amazing! Answered all of my questions and made the process very smooth
Lisa was the best. Extremely helpful & fast.
Hilary was incredibly helpful and made the entire process of finding the perfect insurance for both our car and home smooth and stress-free. She answered all of our questions quickly and clearly, and we felt confident every step of the way. Highly recommend!
Had a great experience with Warren, he was very helpful and knowledgeable.
Mallory was a great help
Alex was amazing and patient. I would recommend her to anyone for insurance.
Very pleasant experience dealing with them as a new customer. Amy Brown was really patient and helped me get setup in record time. Thankyou!
Amy and her team were great to work with, and help me get a good rate on car insurance.
I called for a quote for a vehicle for our daughter. Todd took the time to explain our options and worked out various prices so we could make our decision. Thanks as always Todd for your expert advice!
I’ve dealt with Todd for many years at Mason, and now at Duliban. As always his customer service goes above and beyond. I highly recommend him if you’re looking for all of your insurance needs! Thanks so much!-Mackenzie
Holly was awesome, she was quick and efficient in getting us the best quote possible! Definitely will recommend to anyone who asks where I got my insurance
Brianna was great to deal with.
As my insurance (auto and car) needed renewal, I wanted to compare rates and products. On the recommendation of a trusted relative, I contacted Duliban Insurance brokers and am delighted with the result. I dealt with Hilary Phelps who attentavly listened to my needs and found me a product which not only saves me money but meets my expectations. Hilary was a true professional - knowledgeable, respectful, honest and kind. I would highly recommend Duliban Insurance Brokers.
Very pleasant and helpfull agents. Patient as my call kept dropping and my agent continued calling back to help get everything set up!
Holly has been super helpful with our home and auto switch! Definitely recommend!
Hilary was tremendous help. Prompt and attentive service!
June was amazing and patient ! Thank you !
I wish I could give 6 stars!I had an excellent experience working with Alex Shortridge as my insurance broker! As I am a first-time car owner, I had many questions, but Alex was incredibly knowledgeable, patient, and thorough in explaining everything to me. She made the entire process smooth and stress-free from start to finish. Her professionalism and understanding made me feel confident in my choices, and I truly appreciated her support. Highly recommend her services for anyone looking for a reliable and knowledgeable broker!
I had the pleasure of dealing with Holly Moore who was very prompt in getting me new Home and Auto quotes. Holly followed up with me exactly one month before my renewal with mu other provider and was able to secure me much lower premiums than my current renewal offer. Highly recommend!
Great people to deal with and good options for insurance. I changed my house and vehicle.
Had the pleasure of dealing with Todd at Duliban Insurance. Was nice to have the personal one on one without machines doing the work!! He was very helpful with getting me the best price for my insurance needs! Highly recommend !!
Holly was great to work with knowledgeable helpful and efficient Would and will recommend her and Duliban
Great Service ! Thanks Hilary
Todd Minor has been my agent for home and auto insurance for many, many years, and has always provided excellent, personable service. Would highly recommend.
Holly Moore was most helpful with my recent request. Thanks
I have just purchased new car insurance for a used vehicle "gifted" to me by a family member. After a quick online search and application last night I have had the pleasure today of dealing with representative Alex Shortridge on the phone. This turned out to be a very efficient and speedy process and ultimately produced a very cost effective solution using the new approach of a base fixed policy rate then a variable rate for each 1,000 km actually driven. This is perfect for a second car that will have very limited local usage as a back-up for my primary vehicle for which I am the only driver. Alex was well prepared, knew her stuff and was a fountain of relevant information that made the process very helpful. Top marks to this articulate, polite, patient and ultimately successful guide to obtaining my new policy.
Very good .Thanks.Emil
Great experience working with June. She was very knowledgeable and helpful getting RV insurance.
Great service and competitive deals! I was able to find the auto insurance policy that suited me best. Shoutout to Holly!! An amazing broker who quickly understood my situation and managed to hook me up with a great deal. Many Thanks.
Talked with Mallory for buying my car insurance for my new car a 2017 Tesla Model S 100D and she was helpful in answering my questions and getting me setup. Thanks!
Alex was absolutely incredible to work with! The entire process was extremely pleasant and I felt supported all the way through with all my questions answered. I would definitely recommend Alex to anyone looking to find a new provider or looking to restructure their coverage
I had some questions about my policies. Todd Minor returned my call quickly. He was courteous and professional. He answered all of my questions and made the required changes.
Great service. Amy Offered a great deal for auto insurance
Bryana at Duliban was absolutely wonderful to work with! She was very patient with me, making sure I understood everything and all my options before I chose an insurance plan. I was a little delayed in my response time and she never discouraged me or pushed me to the side. Thanks to her I feel confident in the insurance plan I’ve chosen and can’t thank her enough! 😊
Amy is amazing. Worked with another broker but Amy did her magic and I got an even better quote! Very professional and getting a policy was a breeze! Thanks again Amy
Concerns were addressed and met in a professional and timely manner. June made me feel welcome and important. Happy to be under your umbrella! Thank you!
Warren found me a better rate and was super helpful.
My broker is Todd Minor and we have had nothing but the best service from him and Duliban insurance brokers. Always there for any questions and always looking for the best coverage and price for us. Completely satisfied
Spoke with Alex and she was super helpful and friendly in setting me up with new insurance
Amazing experience with June! She found us WAY better coverage for our home insurance at a much better rate. Highly recommend!
I recently purchased insurance from Duliban and I must say that thanks to Warren Drake it was a pretty seamless process. Happy to say I saved myself some money and got the coverage I needed.Thanks so much Warren!!!
Staff were very helpful. We had lots of questions and they were patient and informative. Made the experience less stressful and pleasant. Fantastic customer service.
I had the pleasure of working with Alex Shortridge, and her service was exceptional. She was attentive, knowledgeable, and guided me through every step of the insurance process with ease. Alex made sure all my questions were answered and provided clear, helpful information. I truly appreciated her professionalism and dedication to ensuring I was fully satisfied. Highly recommend her for anyone in need of insurance assistance!
Todd Minor is excellent, has gone above and beyond for me time and time again. Thank you so much for all the many years and more to come, much appreciated
Chantelle McCorriston was very helpful and professional. She understood exactly what changes I was asking to be done on 2 of our policies.
I had a very positive experience with Alex Shortridge. She was extremely professional with excellent knowledge of the insurance industry. Switching home and auto policies was a breeze, thanks to Alex!
Fast service, clear communication, excellent customer, knowledgeable staff and top rates!! I’m glad I decided to shop around and happy to be a Duliban insurance customer
My brokers was amazing and it didn't take to get my insurance on my vehicle.
Lisa Brant was extremely helpful. She is friendly and kind. She was able to answer all my questions. Thank you for you do!
This company is great to deal with,Holly Moore was really helpful and easy to deal with.I highly recommend her to anyone!!!
I just left from All state after 15 years being with them.I Searched all round and at Duliban I found the most reasonable quotes and service.Warren Drake was very knowledgeable and helpful with me.I just signed up for all auto and home insurance with Duliban.Thank you Warren and I am happy to be with you for the coming years.
Hi Malory, thank you for all your help with my car and house insurance . Your help much appreciated and the price was great!! Thank you Maureen
I am very satisfied, Lisa Brant. She is very helpful and nice. I recommend this insurance to everyone. Thank you Lisa Brant for everything.
Warren was Very helpfull, Took the time to find coverge I wanted.
With a car insurance policy set to expire and little options for renewal at a reasonable price, Mallory Crossman was able to find affordable options for the coverage I required. Through her expert guidance she made the finalization process a breeze.Thank You Mallory
Brianna Lymburner was awesome!! Great quick and very friendly. Looked after my request. Highly recommend these guys.
Amy was such a help! Very friendly, gave me all the info I needed and was patient with my questions and things I didn't understand. Tooootally recommend!
Very good experience working with Duliban Insurance Brokers. My communication began with Amy Brown, Senior producer. She has very efficient, professional approach. Her quote was the best one on the market. The process of finalizing the deal was fast and streamlined. Highly recommended.
They were very helpful in finding me insurance, thank you
Amy has been more than fantastic to deal with! Always very prompt in answering my questions. As a first timer with Duliban, this is great to see!Cheers Amy!
Holly was absolutely amazing to work with. She was so friendly and knowledgeable. Truly appreciate the time she took with me. She was able to greatly reduce my insurance costs while actually getting me better coverage. I would highly recommend Duliban.
I just had the pleasure of doing business with Holly Moore at Duliban and switched insurance carriers. Holly was extremely helpful at finding the best possible options for me and I am now paying less than half of what I was paying to an insurer that I have been with since 2008. She was also very responsive and could be reached immediately to answer any questions. My current carrier on the other hand made me wait on the phone for over an hour to cancel my existing policy. Night and day difference. Highly recommend Duliban for responsiveness and cost-effectiveness.
Holly has been so helpful and attentive - very pleased with her level of service and attention to detail 🙂
Amy brown was the individual I dealt with at Duliban iinsuranc. Of all the online quotes she was the only lone to follow me up and arranged for my policy, she was very polite easy to talk to and knowleegablei highly recommend her for your insurance needs
Brianna Lymburner provided absolutely wonderful customer service while helping us update our home and auto policy. My mother-in-law recommended her to us, and I couldn’t be more grateful. Brianna explained everything so clearly, making sure we fully understood our policy and addressing concerns that hadn’t been met previously. She’s truly a breath of fresh air—professional, kind, and incredibly helpful. I’m so relieved to be solely dealing with her now at Duliban Insurance. Thank you, Brianna, for making this process so seamless and pleasant! Highly recommend her to anyone in need of exceptional service.
Everything was done quick and easy and Mallory the broker who helped me was fantastic
I contacted Duliban and had the pleasure to get quotes from Lisa Brant. Lisa provided me many different quotes as I was deciding in which vehcile I wanted to buy, she helped me through the process and I'm very thankful to Lisa.
Great customer service and flexibility to speak with me
Bryana and Alex both helped us set up home insurance and were so helpful! Bryana got us started with quotes and answering all my questions as a first-time home buyer. She was quick with following through to help us stick to our quick closing timeline. We really appreciate her help!
Bryana was very helpful, knowledgeable and provided excellent customer service from start to finish
Great customer service, Lisa is very friendly and got back to us right away with a quote.
This was my first time getting insurance solo and Lisa made the experience so easy and efficient! She planned for present and future insurance claims and saved me from calling a bunch of places to compare quotes! Highly recommend 🙂
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