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Cyber Insurance in Ontario

In the wake of digital business solutions, you require convenient and reliable insurance that is guaranteed to protect customer data, software, and sensitive information in the face of cybercrime. That’s where we come in.

Cyber Insurance

Better protection for your digital footprint.

Our commitment to custom insurance means you can navigate the complex landscape of cyber threats with confidence. We understand that your digital assets are as unique as your business, and we’re here to provide tailored solutions that protect your resources and your reputation. Explore our cyber insurance options and discover peace of mind in the digital age.

qualifications

Do I need cyber insurance?

If any of these statements represent a facet of your business, it’s time to consider enhancing your coverage. If you’re not sure, ask a broker!

cyber insurance
Car insurance in Ontario

Coverages

Increased protection is essential in the digital age to mitigate potential risks and their consequences when it comes to cyber threats. Know what’s included in your policy, and in what areas you might seek further protection.

Data Breach

Data Breach

Covers expenses related to notifying affected individuals, credit monitoring, and public relations efforts following a data breach.

Cyber Liability

Cyber Liability

Protects against legal liabilities resulting from a data breach or cyberattack, including claims from affected parties.

Business Interruption

Business Interruption

Reimburses the business for income lost during downtime caused by a cyber incident.

Data Restoration

Data Restoration

Covers the costs of recovering or restoring lost or damaged data due to a cyber incident.

Optional Coverages

Depending on the nature of your business, you may be interested in speaking with our team of experts on how to include additional safety measures within your policy.

Network Security

Network Security

Extends coverage to legal liabilities related to network security breaches or vulnerabilities.

Cyber Extortion

Cyber Extortion

Covers costs associated with responding to cyber extortion demands (e.g. ransomware attacks).

Social Engineering Fraud

Social Engineering Fraud

Protects against losses resulting from fraudulent schemes or social engineering attacks (e.g., phishing scams).

Reputation

Reputation Management

Helps with the costs of public relations and reputation management efforts following a cyber incident.

Protect Your Business with Cyber Insurance in Ontario

In today’s digital age, businesses of all sizes are increasingly at risk of cyber attacks, data breaches, and digital fraud. As a leading cyber insurance broker in Ontario, Duliban Insurance Brokers specializes in providing tailored cyber insurance policies to protect your business from these threats.

With our expertise, we can help you navigate the complexities of cybersecurity insurance to ensure you get the coverage you need.

Where Cyber Insurance is Used, and Who Needs It?

Cyber insurance is essential for any business that relies on digital technology, handles sensitive data, or processes financial transactions online. Industries particularly vulnerable to cyber threats include:

  • Healthcare: Medical facilities and clinics store vast amounts of sensitive patient information, making them prime targets for hackers. Cyber insurance helps mitigate costs during data breaches or ransomware attacks.
  • Finance: Banks, credit unions, and other financial institutions are frequent targets due to the high value of the information they hold. Cyber insurance protects against the financial repercussions of attacks and helps maintain client trust.
  • Retail and E-commerce: Businesses that process online transactions are at risk of data breaches. Cyber insurance covers the costs of lost data, financial losses, and legal liabilities.
  • Education and Public Sector: Schools and government institutions store extensive records and personal information, often without extensive IT security resources. Cyber insurance helps them manage the risks associated with data vulnerabilities.
  • Professional Services: Law firms, consulting firms, and other service-based businesses handle confidential client data and can suffer serious reputational damage during a cyber attack. Cyber insurance can cover losses related to these breaches.

Any business that stores data or uses digital systems can benefit from cyber insurance, and in many cases, having this coverage is essential to protect operations and reputation.

Why Choose Cyber Security Insurance with Duliban Insurance Brokers?

Working with a cyber insurance broker like Duliban Insurance Brokers provides several key advantages:

  • Customized Coverage: Our brokers understand the unique cyber risks associated with different industries and tailor policies to meet those specific needs.
  • Comprehensive Protection: We offer coverage for various risks, including data breaches, ransomware attacks, and financial losses from cybercrime.
  • Expert Advice: With Duliban, you have a knowledgeable team helping you understand coverage options, policy limits, and the claims process.
  • Access to Competitive Quotes: Our brokers can access a wide range of cyber insurance quotes to ensure you get the best coverage at the best price.
  • Peace of Mind: Partnering with Duliban Insurance Brokers means knowing that your business has protection in place to face cyber threats confidently.

Duliban Insurance Brokers is committed to helping Ontario businesses stay safe and secure in a digital world. Connect with us today to learn more about cyber security insurance and get a cyber insurance quote that meets your business’s needs.

Get a Cyber Insurance Quote Tailored for Your Business

Getting a cyber insurance quote from Duliban Insurance Brokers is quick and easy. Our experienced team will assess the unique risks associated with your business and help you find coverage that fits your specific needs. We analyze factors like industry type, data sensitivity, and existing security measures to develop an accurate and competitive quote.

Don’t wait until it’s too late – connect with one of our expert cyber insurance brokers today to get a customized cyber insurance quote for your business. Let Duliban Insurance Brokers provide the peace of mind you need in a digital world.

Frequently Asked Questions About Cyber Insurance

How does cyber security insurance differ from general business insurance?
While general business insurance covers physical assets and liabilities, cyber security insurance focuses explicitly on digital assets and cyber risks. It includes coverage for costs associated with data breaches, cyber extortion, data restoration, and other related expenses. Since these incidents are unique to the digital landscape, a specialized cyber security insurance policy is needed to ensure full protection against cyber threats.
How can I get a cyber insurance quote for my business?
Getting a cyber insurance quote is simple. You can start by contacting Duliban Insurance Brokers online or by phone. Our specialists will collaborate with you to evaluate the unique risks of your business and deliver a customized cyber insurance quote that aligns with your specific requirements.
How much does cyber insurance cost in Ontario?
The cost of cyber insurance in Ontario varies depending on factors such as your business size, the volume of data handled, and your current cybersecurity measures.
Is cyber insurance necessary for small businesses in Ontario?
Yes, cyber insurance is highly recommended for small businesses in Ontario. Cybercriminals are increasingly targeting small businesses, as they often have limited cybersecurity resources. A cyber insurance policy helps protect small businesses from potentially devastating financial losses and reputational harm in the event of a cyber incident.
How can a cyber insurance broker help my business?

A cyber insurance broker provides specialized guidance to help you choose the ideal cyber insurance policy for your business. Working with a specialized broker like Duliban Insurance ensures you have the most comprehensive and relevant coverage for your business.

Can I purchase cyber insurance coverage as part of my business insurance package?

Yes, in many cases, cyber insurance can be added to a broader business insurance package. Adding cyber insurance to your existing coverage allows for streamlined protection across various areas, from physical assets to digital security. Contact Duliban Insurance Brokers to discuss bundling cyber insurance with other business coverages for a complete package.

At present, businesses in Ontario are not legally obligated to have cyber insurance. However, many industries with high data sensitivity, like healthcare and finance, may require specific cybersecurity protocols and data protection measures. Although not legally mandatory, cyber insurance is highly advisable to help meet regulatory standards and protect sensitive information.

How do I file a claim if my business suffers a cyber incident?
If your business experiences a cyber incident, contact your cyber insurance broker immediately. Duliban Insurance Brokers will guide you through the claims process, including notifying affected parties, assessing damages, and coordinating with cybersecurity experts. Fast action can help limit damage, restore business operations, and recover lost data more effectively.

We work with 20+ top insurance companies

Gore Mutual Insurance
Hagerty
Trillium
heartland far mutual
Our Insurers
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Coachman Insurance Company
April Insurance
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Jevco
SGI Canada
Burns and Wilcox
Forward Insurance Managers
Chubb Canada
Echelon Insurance
Special Risk Insurance Managers
Chutter Underwriting Services
Travelers Canada
Dumfries mutual

Our Reviews

What you say matters to us

We are proud to have a 4.8 Google rating with honest reviews from over 600 client experiences.
Damian was fantastic! Had my car insurance set up in just a few hours! Super friendly and great service!:)
Damian did a great job at providing all the options and he was able to find a great price for our insurance. Super pleasant and easy to work with!
Smooth process. Reply right away, answered all my questions and I saved by switching car insurance. Would highly recommend Duliban Insurance brokers. Hilary was fantastic
Alex was really helpful when I needed her help a few weeks ago. Great person to deal with. Very knowledgable and knew her job well. Thank you so much Diane
Oketa Shatri
2 days ago
Damian made getting my auto insurance sorted out so easy. He was super friendly, efficient, and professional. Fantastic service!
Ashley
2 days ago
We had a great experience working with Alex in updating our auto and home insurance. She has such great expertise, flexible availability and she was very responsive. We highly recommend her support to anyone looking to update their policies!
M Ahmad
3 days ago
Damian was very helpful, he helped us secure a bundle for home and auto at a price much lower than all other brokers we tried. He took the time to answer all our questions and concerns promptly and presented us with different options to suit our needs.
Noah Richards
3 days ago
I had an excellent experience working with Lisa Brant. She was knowledgeable, professional, and very helpful throughout the process. She made everything easy to understand and was always quick to answer my questions. Highly recommend!
Liseth Gres
4 days ago
Great service and follow up!
We looked to source a new insurance provider and the service we have received has been above and beyond call Alex Shortridge at Duliban she is patient and is really great to work with
Lex L
5 days ago
Damian is very helpful & very timely with responses. He has made getting insurance a very smooth process!
sandra weaver
5 days ago
Amy has been great, helping up get insurance for our mobile home, she responds quickly, and works fast!
K. Livingston
6 days ago
June was very helpful and friendly. Help me obtain an insurance in an efficient manner. Thank you
Sabrina AJ
6 days ago
We dealt with Alex Shortridge at Duliban Insurance for our new home insurance needs and had nothing short of an excellent experience. She was prompt and knowledgeable, resourceful, and helped us secure a policy with a different insurer than we originally had planned to go with, at a much reduced cost. We look forward to working with Alex in the coming months to get insurance quotes on our rental properties.
Cydney Tokan
1 week ago
Hilary was a great help in finding me lowet rates and made switching from my previous insurance provider to Duliban a breeze! Thanks a lot, Hilary!!
Jake Richard
1 week ago
Damian Poznanovic Has been super helpful with getting me the best rates
Daniel Roach
1 week ago
Hailey was very helpful and answered all my questions
Chi Hong Sum
1 week ago
Damian was efficient in providing home insurance quote and home insurance application. He was quick to respond to questions and concerns, making the application process very smooth. Thank you.
Julius Ndi
1 week ago
Damian was an incredible help. Very professional and honest and very timely with responses
Rob Ferguson
1 week ago
Always fast and easy to work with, best tractor and atv policies around. Thanks Mallory !
Allan Brown
1 week ago
Mallory was a great lady to chat with very knowledgeable very friendly need anything dont hesitate to ask
janez ratnik
1 week ago
Worked out a new Homeowner's policy with Amy. The quote she originally gave me was quite reasonable, and I was willing to accept it, but later in the day she came back with an even better one. Went beyond. Thanks Amy!
Laurie Hamilton
1 week ago
I was referred to use this company by a friend who has had a good experience. I was contacted by Amy. She was very friendly, professional with quick replies.
Chie Fukushima
2 weeks ago
I had to renew my auto insurance and talked to Damian today. He helped me out very efficiently. I will deal with him again next time.
Chris Moyer
2 weeks ago
June was extremely helpful to get my son the best deal he could get. Thanks June.
Aaron Pettipas
2 weeks ago
Hilary was fantastic. She was very knowledgeable and punctual. I had a tight timeline and she was able to accommodate and find me great and affordable coverage, beating my current coverage by a large margin, and successfully helping me navigate a few hiccups along the way. I would highly recommend working with her and the team at Duliban. Thank you Hilary, for the relatively stress free process and I am looking forward to a long lasting relationship with Hilary and the team.
dimebolt6
2 weeks ago
Always awesome and fast service
Mike Schaefer
2 weeks ago
June was excellent to deal with. Very knowledgeable made the transfer of my insurance policy very easy. great price. Stress free awesome service. Thank you June.
Per Per
2 weeks ago
Hailey jane hyatt was very helpfull ..friendly and knowledgable. She is a 12 out of 10 rating. A REAL HUMAN
Erin Burns
2 weeks ago
Lisa is great to work with. Personable, knowledgeable, and efficient. She was great to go over details and make sure we understood and found the best solution for our needs
Sean Mcgann
2 weeks ago
Great communication returned calls , easy to deal with ...
Nobody Here
2 weeks ago
Fast and easy and they find you the best policy out there, great place to get insurance.
Alex Maguid
2 weeks ago
We had to get insurance quickly and Amy was amazing. She helped us through the process and explained everything. She also helped us find a reasonably priced insurance. I highly recommend her and the Duliban group.
Henry Collins
2 weeks ago
Exceptional service from start to finish. Damian was knowledgeable, responsive, and took the time to find the best coverage tailored to my needs. Highly recommend for anyone seeking reliable and professional insurance advice!
Annie Friesen
2 weeks ago
Damian was very helpful
Mairi
3 weeks ago
My home insurance was about to expire and I only had hours to set a new policy up. Alex took time from her busy day to fit me in and ensure I had a policy in place on time. She was easy to speak to and easier to work with!! Duliban also has my motorcycle policies ight now and will soon have all my vehicle insurance as well! Thank you Alex for everything you did to ensure we were set up and ready to go.
Michele Allison
3 weeks ago
Received excellent service from Alex Shortridge at Duliban Insurance.
Elicia Leocadio
3 weeks ago
Hilary Phelps was amazing. She took her time with finding the right insurance for us. Very quick and easy process. Would absolutely recommend this broker to anyone who appreciates being listened to and taken care of. Thank you again Hilary!!
Scott McGregor
3 weeks ago
June Sabo was a pleasure to deal with in setting up a new policy. Great rates and service from her and Duliban.
Olivia O'Brien
3 weeks ago
I had the pleasure of working with Hilary from Duliban Insurance and she is amazing! She’s very responsive, quick to answer all my questions and she ensures a smooth experience from beginning to end. Would highly recommend Hilary if you’re looking for an amazing broker!
Cole McKnight
3 weeks ago
Damian was really great to work with throughout the entirety of the process. He was quick to respond, was knowledgeable, and was thorough while outlining the coverage and associated costs with my car insurance quote. Thank you, Damian!
Patrick Fox
3 weeks ago
Mallory Crossman was very helpful and responded quickly to any questions I had on home insurance. Very satisfied with the service provided.
Boris Sutak
3 weeks ago
Great help from Hailey - Jane! Managed to take care of my coverage while traveling abroad. Thanks again for the great service
Ryan Busnello
3 weeks ago
I was looking to leave my current insurance provider, and I found Duliban Insurance Brokers while doing my research. Damian was my broker, and helped me find an insurer for a better price and with better coverage than what I originally had. Huge thanks to him for helping me out! I recommend his assistance if you are interested in looking for insurance coverage.
Ava Lottridge
3 weeks ago
Damian was super helpful
Tina Mirabella
3 weeks ago
I am very happy with the service I have received over the years at Duliban Insurance Brokers. I have worked with both Amy Brown and Venice Caranto. Both individuals were extremely professional and exemplary in their quick response time and attention to detail. I would like to especially thank Venice at this time as she went out of her way to help me while I was overseas. Thank you for your efforts. Much appreciated.
Ashley Chwal
3 weeks ago
I had a wonderful experience working with my insurance broker Mallory Crossman. She was friendly, knowledgeable, and kept me informed throughout the entire process. She took the time to answer all my questions, made everything easy to understand, and genuinely cared about helping me find the right coverage. Her communication and attention to detail were greatly appreciated. I highly recommend her to anyone. Mallory Crossman is one of the best brokers I have had the privilege to have !
Lucas Brouillard
3 weeks ago
Damian was top notch! Faught hard to get me an honest rate i would reccomend
Michelle Z
3 weeks ago
Yvonne Hudson helped me in a crises..thank you so much for your help ❤️
sandra weaver
3 weeks ago
After at least 15 phone calls, and so many let downs, Amy at Duliban Insurance was able to get us our home insurance. We purchased an older mobile home, and she quickly got us set up so we could close on-time. I highly recommend this company.
David Kurosky
3 weeks ago
Few more questions needed to be asked by agent to ensure thorough understanding of the insured and ultimately the price of insurance. We were satisfied with the process
James Kelly
3 weeks ago
Damien was a pleasure to work with, very prompt very assertive Thank you for the hard work and support
Shaun Hedrick
4 weeks ago
Amy Brown was amazing to deal with from start to finish setting me up with my Polaris Slingshot insurance policy. She answered all my questions and got me up and running with the new toy. Highly recommend Amy for all your insurance needs!!!
Bradley P
4 weeks ago
Big thanks to Damian for helping me out when I was struggling to find insurance. Quick turnaround, best rate he could get me and I had insurance the next day after being denied by many. Couldn't have done it without his help, great communication and would 100% recommend using his service to anyone in the future
kayla
4 weeks ago
amy was great! very helpful.
Sarah Odidi
4 weeks ago
A Professional touch, thank you
Meghan Balogh
4 weeks ago
I recently contacted Damian to help me find the best deal for insurance. Damian was truly incredible: his communication was clear and fast, and he found me home and auto insurance about $2k less per year than I have been paying, which is truly such a relief. Thank you so much for your help with this, Damian. I highly recommend the brokers at Duliban and I also felt comfortable and positive about going ahead with them, because they are an Ontario-based company. It feels great to support a local business.
ZAC DUNCAN
4 weeks ago
I had a great experience with Mallory Cross man while trying to get insurance as a first-time driver. after being turned away by other places, she took the time to help me through everything and find a solution that worked. She was patient, clear, and kept working on it until I was finally insured. I really appreciate her help and would recommend her to anyone, especially first time-drivers
steven rombough
4 weeks ago
I had the pleasure of dealing with June Sabo from Duliban Insurance and the experience was easy and efficient. I would strongly suggest anyone in the market for auto insurance contact June Sabo at Duliban Insurance !
Tessa Mceachern
4 weeks ago
I had a very good experience with Damian, he walked me through the emailing part which I suck at lol. Definitely recommend
Mary Laderoute
1 month ago
Senanya was polite and a pleasure to deal with. She took care of my payments for both my Car and Home Insurance
Hilda LeBlanc
1 month ago
Working with Mallory Crossman has been an absolute pleasure. She took the time to explain every detail of my policy in plain language, making sure I understood my options. Her friendly approach and deep knowledge gave me complete confidence in my coverage. I am a senior and appreciated her patience with me plus I had to call her back for guidance with the monthly payment in the application form and she returned my call immediately. Exceptional service.
Angie O'Brien
1 month ago
Alex was very responsive and attentive to what details were needed, in a timely fashion. Lovely to deal with.
Michael
1 month ago
Senanya Jayatilake treated me well, very efficient and to the point,great rep.
Alex Shortridge at Duliban Insurance responded quickly to all my questions. She is super responsive and easy to work with. Thanks Alex
Owen deBruin
1 month ago
Rebecca was an excellent help to us recovering some overpaid funds. She helped us through the process of getting our money back and we greatly appreciate it. She had a lot of communication with us through the whole process, keeping us informed of how things were going. We are greatly pleased to have insurance that cares.
Tim Blackwell
1 month ago
Mallory was great to deal with! Very polite, no pressure and made sure everything was in my best interests. Thanks Mallory!!
paul smith
1 month ago
very knowledgeable and friendly - Great job!!
Tou Mosh
1 month ago
Yvonne Hudson helped my wife and I on our policy changes. She suggested changes which made a lot of sense and saved us money. She was fast and prompt. Fully recommend her. Thanks Yvonne.
Sarah
1 month ago
Ryan Gosnell at Duliban was extremely helpful in securing insurance for me. He is highly professional, consistently prompt in his responses, and took the time to ensure all my needs were thoroughly addressed. He made the entire process smooth and stress-free. I would highly recommend him to friends and family.
Les Pall
1 month ago
Excellent care, quick to solve any issues and Yvonne was very curtious and made the whole thing painless....
Laurie Goulding
1 month ago
Very helpful. Explained all my options.
Marc H
2 months ago
Sheri and the team are amazing. Duliban has always come through with helping us with our insurance needs. They make the whole process easy and professional. Sheri is outstanding, I’d ask for her as a new client. She’s one of the best customer representatives I’ve ever worked with and she has saved us thousands on insurance.
Daniel Roach
2 months ago
Alex Shortridge was very helpful with my question. Prompt with her reply.
A B
2 months ago
Great experience with Duliban Insurance! Lisa was incredibly helpful and managed to save us hundreds of dollars on our home insurance while still getting us great coverage. She was professional, responsive, and made the whole process easy and stress-free. Highly recommend Lisa and the team at Duliban Insurance!
Tyson Creed
2 months ago
To Mallory Crossman from Duliban insurance for her exceptional service and her great effectiveness.
Kevin McGrath
2 months ago
I’ve been with Duliban for a couple of years. Always friendly, always efficient. Senanya is a fantastic agent and solved my concern quickly and stress-free. Will continue to use them as my insurance brokerage. Highly recommend.
Wilma Eichler
2 months ago
Sananya did a great job.
Angelo Alaimo
2 months ago
Excellent customer service. Very informative and helpful in the explanation of all details regarding all our needs. So glad that I was referred to Mallory Crossman at Duliban. She has exceeded all my expectations. Mallory's knowledge and professionalism is greatly appreciated!
Yee Wai
2 months ago
Ms. June Sabo at Duliban is knowledgeable, helpful , courteous and she promptly responds to questions and emails. She makes getting insurance quotes and completing paperwork a less time consuming and stressful process.
Lucio Ferrara
2 months ago
Hilary was awesome in helping me find auto insurance! She found me the absolute lowest possible quote even when compared to the same company from other brokers. Any questions I had were swiftly answered. Thank you to Hilary and the team at Duliban Insurance Brokers!
mack ragman
2 months ago
Hilary Phelps is the best!!! Would recommend her to everyone from now on.
Shaun Mahood
2 months ago
Amy ,was amazing this morning helping me , she is quick , she is a professional and such a super nice person !!! Thanks again
Aalay Padd
2 months ago
I had the opportunity to work with Lisa Brant regarding my home insurance. She was highly professional and thorough in explaining the quotes, and I was able to save a significant amount compared to my previous policy. I would definitely recommend reaching out to her if you're looking for excellent service.
lise Arsenault
2 months ago
I recently worked with Mallory Crossman for my car insurance, and I was very impressed with the service I received. She was both professional and personable, which made the whole experience easy and comfortable. She took the time to explain everything clearly, answered all of my questions patiently, and made sure I understood my options. I never felt rushed, and her friendly manner made what can sometimes be a stressful process feel simple and reassuring. I truly appreciated her knowledge, efficiency, and genuine care in helping me find the right coverage. I would highly recommend her to anyone looking for excellent insurance service.
Tom Namestnik
3 months ago
Alex Shortridge was responsive and pleasant to work with. Great service, thank you.
Donna Lucas
3 months ago
Very good service and fast thx
Filip Gandzi
3 months ago
June is efficient, knowledgeable, and made the entire process smooth and stress-free. Highly recommend for anyone looking for reliable and professional service!
Cody
3 months ago
Joseph and Alex were great in the process of getting me insurance for my vehicle. I recommend reaching out to duliban if you have any insurance needs.
Brynna Taylor
3 months ago
Senanya was amazing, she solved all of the issues before we even discussed them in depth, which was such a relief. She answered all of my questions and got back to me incredibly quick. Thank you for your help Senanya, you made my day go so much smoother!!
Larissa Grebenkov
3 months ago
Hilary was very professional and very helpful. Provided a great assistance and through quotes. It was done fast and efficiently.
Lucas Vandendool
3 months ago
Alex shortridge was very helpful and quick with response time
Thank you for great customer service, Rebecca. I'm greatful after many years of business together, as a senior, the care was excellent. A long time customer, totally satisfied.
Patrick Deshwal
3 months ago
June was fantastic to work with, explained everything with great detail and got a great rate.
Ray Ellis
4 months ago
Amy was very easy to deal with met my requirements easily and in a pleasant and friendly manner.
Barbara Colbey
4 months ago
June Sabo cut our car insurance costs in half with the same and some better benefits.
Yonatan Samiel
4 months ago
Amy Brown is a very talented person, she's the best
Janette Holtzman
4 months ago
June was a pleasure to talk to. She set everything up for me and made sure my insurance was in place on the day I picked up my new car. Easy process and friendly service. Our family has been happy clients of Duliban for many, many years!
Helena Vis
4 months ago
Working with Duliban makes getting insurance so easy, and June has always been so helpful and quick! I would definitely recommend!
Joleigh Spadafora
4 months ago
Amazing people, so thoughtful, passionate, patient and great to talk to. They did great work finding me a great insurance for home and auto.
Christian Combes
4 months ago
Have been been dealing with a broker by name of Alex Shortridge. Very attentive and willing to go the extra mile in order to help me attain the best kind of deal with my insurance. The professionalism and attention to my requirements has been above expectation. I managed to get a quote via Alex @ Duliban which saved me aprox. 50% compared to my original insurance company provider. I can only hope, and expect that dealing with smaller & more personalized insurance offering companies, the service (when needed for claims, or ad-hoc) be equally satisfactory. Look forward to a long and stable relationship with my Broker and/or new Insurance service provider.
I was shopping for the insurance more than a year but I come a cross with the lady name Alex she’s amazing she promised me she definitely get mes better quote regardless my situation and she did it she talk nice smooth and polite I appreciate her I will definitely recommend my friends to her if they need insurance thank you Alex shortridge
Janice Carr
4 months ago
Like everything that Alex has set up for me.
Emil Bistrian
4 months ago
My experience with broker LISA BRANT was very good.She give to me profesional information i needed to find a competitive rates.The services was friendly,fast,eficient with good result.I recommend with pleaser this Duliban company and in special broker LISA BRANT.Thank Lisa.Emil from Kitchner.
Robert Fulton
4 months ago
Hello I have been a Duliban client for years. Recently I was doing business with Alex Shortridge and I must say I was impressed with her attention to detail in providing all the information that was required to add another property to my current profile. Also I might mention her custom service skills were excellent. Thankyou Alex Best Robert
Jess Park
4 months ago
I worked with Amy Brown, and the experience was very positive. She was very responsive, knowledgeable, and easy to work with. Highly recommend!
Chris Mazzuca
4 months ago
I had such a great experience working with Hailey-Jane at Duliban Insurance Brokers. Her communication was honestly the best part of the entire process. She was quick to respond, clear in her explanations, and always kept me in the loop. I never had to chase her down or wonder what was going on. She made everything feel easy and straightforward. You can tell she genuinely cares about doing things properly and making sure her clients feel comfortable and informed. Professional, responsive, and incredibly reliable. I would absolutely recommend Hailey-Jane to anyone looking for top level service.
Hector Benavidez
4 months ago
Mrs. June was very helpful looking the best insurance for me thank you.
Travis Connors
4 months ago
Called in to have a change on policy with the help of Hailey-Jane Hyatt service was outstanding 5 star for sure
Henry Ngo
4 months ago
June was fantastic to work with! She managed to get me a very competitive rate that beat out my previous provider. The transition to my new policy was seamless, and she handled all the paperwork and specific effective dates perfectly. Highly recommend her if you’re looking for great coverage at a better price.
Wendy Priolo
4 months ago
Ryan answered my email promptly. Very professional. Thank you
Vince Azarnush
5 months ago
Great brokerage. Ryan Gosnell was very helpful!
James Peacock
5 months ago
Hayley was excellent very friendly and thorough I was really pleased she certainly made my day.
Corrie Briscoe
5 months ago
Tia is incredible! She’s excellent to deal with. Quick replies, knowledgeable and easy to work with. The company products are always priced competitively. I will continue working with them for a long time to come.
Kansas Fargnoli
5 months ago
Customer service was amazing! Hailey-Jane Hyatt was very kind, easy to work with and fast to get everything done for me. Love it!
Julie Luth
7 months ago
It was my first time getting insurance on my own and I have had nothing but impeccable service from Duliban! Their team is communicative, kind, and genuinely care that you get the best rates. Huge shoutout to Warren D for being such a great broker and for being so patient and helpful!! He’s so wonderful to talk to and made sure I had all the info I needed and got the right coverage with the best rates! Also, shoutout to Ashley C for getting me in touch with Warren! I would 100% recommend Duliban to anyone!
Moksh Sharma
7 months ago
Warren provided me with excellent service, he moving like a MVP
Jennifer McNeill
7 months ago
I’ve been with Duliban Insurance for a while now, and I’ve always had great experiences. Sheri Rodrigue and Warren Drake are both fantastic to work with — professional, friendly, and quick to help with anything I need. They also run a monthly referral contest, and I actually won $1,000 recently for referring someone! Highly recommend them if you’re looking for reliable insurance broker and excellent customer service.
EASYLOVE _
7 months ago
This review is a very long time coming, My original plan was to write this when my first payment came out, I already paid for the first payment before it even happened. Forgetful lol With this in mind, I apologize Alex Shortridge for the wait she was genuinely one of the most patient people I have ever had the pleasure of working with, I had many confusing questions that she answered and reworded her answers to help me better And throughout the process of me trying to find a car, she made the process of getting quotes super simple and easy All around the experience I had with this human being was excellent Frankly, that word doesn’t carry enough power to explain how happy I am with her work As you can tell, I am happy with the service Thank you for making this process less confusing for me Alex!!
Nancy Sinke
7 months ago
Anya was very good to work with! She was always quick to respond and had the HSA set up very quickly.
Eric Guenette
7 months ago
Thanks Todd for your help a few weeks ago in finding another car insurance that was much more affordable. Your quick turnaround was appreciated. Sincerely, Eric
Joshua Cottle
7 months ago
Rafael is the best. Really fast responses and always super helpful, he has been extremely patient with my finding a new truck. If you need help with auto insurance, I would recommend him without a doubt.
Razvan Iftime
8 months ago
Great customer service !
LouAnn Leon
8 months ago
Agent Alex Shortridge was very fast, knowledgeable and efficient. It was a pleasure dealing with her
A B
8 months ago
I had a great experience with the insurance sales team. They were professional, patient, and took the time to explain every detail clearly. Amy Brown made the entire process smooth and stress-free, ensuring I got the best coverage for my needs. It’s rare to find such genuine care and efficiency in customer service — highly recommended!
Nick Fragis
8 months ago
Alex helped me get a great quote over the phone within minutes highly recommend.
Rodah Ncube
8 months ago
Alex is the best. She was a pleasure to deal with. My CAA membership gave her problems to apply to the quotation even after a few attempts talking to the CAA. She took it upon herself to make sure that I got that discount in a fast and timely manner. She is just a pro. Thank you Alex for your efforts. God bless you always.
Chris
8 months ago
Amy from Duliban Insurance was very helpful with setting up my new insurance policy. She made the process seamless while explaining all my options with great detail and clarity.
Tom Chire
9 months ago
Thanks to Alex Shortridge and the team at Duliban Insurance Brokers for their work in putting together our automobile insurance package so quickly on an emergency basis. (A miscommunication between the insurance agency, ourselves and the Broker lead to a very scary situation of almost being uninsured). Thank you Alex and Duliban for coming to our rescue!
Lindsay Glennie
9 months ago
Highly recommend! Lisa was amazing, she made getting both my tenant and vehicle insurance completely seamless. Through a move, a name change, and a stressful time, she handled everything with care and made it all so easy. I can’t sing her praises enough.
Barry Isaacs
9 months ago
Alex (Alexandra) Shortridge is AWESOME…777 ‘Stars’ out of 5…friendly, efficient, caring, helpful, reliable, & on & on. If anyone is looking for an insurance company, you’ll never find anyone BETTER to work with + help U than Alex…no doubt about it, everybody!😀
Demir
10 months ago
Alex Shortridge was amazing, got me the best quote as a high risk driver, was very kind and communicative and went out of her way to reply to my outreach outside usual office hours which was super helpful. Recommend!
Lesley Corvetti
10 months ago
Amber has been fantastic to deal with. Very knowledgeable and professional!!! She was happy to answer my questions and concerns.
Taylor M
10 months ago
I had the pleasure of working with Alex S., who was a huge help! She was quick with replying, courteous, patient, and very knowledgeable with questions related to car insurance. Highly recommend!
John Klein
11 months ago
We chose Duliban Insurance Brokers in Welland (after having seen their high ratings on-line) to enquire about car insurance for a family member. From the initial walk-in contact we had with their receptionist, to the follow-up, we have been impressed! We received a response from their Senior Personal Lines Producer, Amy Brown, that same day and she was able to secure excellent rates immediately. She has worked for us in a very timely, efficient manner for which we are very thankful. We would highly recommend this company and, specifically, Amy!
Wayne Taylor
11 months ago
Just a pleasure to deal with this company. Thanks Jhonny!
Pam Taylor
11 months ago
Amber is incredibly knowledgeable, courteous, organized and just goes that extra distance for her customers. My experience with her was outstanding!
Char Mander
11 months ago
My insurance experience has not always been the greatest. Mostly for faults of my own of which I have definitely paid the price for. This year, my tickets were to fall off my policy which I was looking forward to saving some money each month. I was in touch with Rafael Aparicio quite a few months ago to see when this would occur. He told my July, which brings us to this month. I reached out to Rafael and he was ready with all the information I needed about my renewed policy and new charges. The downfall was that the price decrease wasn't anywhere near what I expected which I was super disappointed with. I asked Rafael to look into it and he did. I was nervous at first because i wasn't receiving a fast reply from him like I have before...meanwhile he was just busy working hard to find me an EXCELLENT new option. When I tell you ... Rafael genuinely changed my life with what he was able to do. Without his hard work on my policy, I would not be able to save as much as I am projected to. In this day and age, that is a huge help and I still can't believe it. I am just over the moon about it. Rafael has been quick to respond, extremely patient with my questions and an absolutely pleasure to deal with. 10/10 customer service. Thank you so much, Rafael and Duliban!
Arglatina
11 months ago
I recently worked with Breanne N. from the Grimsby office, and I couldn’t be more pleased with the service I received. Adding vehicles and insuring younger drivers can be quite challenging and expensive, but Breanne as well as Rafael were absolutely fabulous throughout the entire process. Her professionalism and helpfulness made all the difference during this complex situation. I highly recommend Breanne at Duliban Insurance Company in the Grimsby office to anyone looking for an exceptional insurance broker!” Andrea D 😊
Michael Elliott
11 months ago
Very helpful in getting me the best possible deal
Lenny Evans
11 months ago
Amber was very helpful and knowledgeable and worked through my issue quickly.
Maria Orlando
1 year ago
I sent an email to whom I thought was the agent handling my account this morning. I received a call back message saying the agent was no longer with the company, please remove her name, and call back to the office. When I did, the call bounced around until I received an automatic message requesting I leave my number and I would receive a call back after agents had finished with other clients. I waited by the phone and did receive a call, but they hung up. Now it is a few hours later, and still no return call or an email. At first I gave a one star rating for the poor customer service. The company may be located in a small town, but the service is big town business. The next day I was very surprised to receive a call apologizing for the mix up and my issue was resolved quickly. I changed my rating to four stars; "the squeaky wheel gets the grease."
Shawn Bonville
1 year ago
Hilary was very responsive and got me a great price within a short time period. She was very respectful, and congratulated me on my new vehicle! Very happy with this insurance agent and how I was treated.
muwanguzi emish
1 year ago
I just wanted to take a moment to sincerely thank Hilary Phelps for all your help in securing insurance for my vehicle. Your patience, professionalism, and attention to detail truly made this process smooth and stress-free. I especially appreciate the time you took to walk me through every part of the package and ensure I understood all the details. Thanks to your efforts, I now have coverage that not only fits my needs but is also affordable. I genuinely appreciate your dedication and support—you're truly a pleasure to work with!
Guy 1
1 year ago
I appreciate the personal service from Todd Minor. A quick phone call resolved my concerns. Thanks Todd.
Shiham Ghouse
1 year ago
Great experience dealing with them, huge shout out to Hillary Phelps for the execution of excellent customer service
Elijah Songcuya
1 year ago
We were first in contact with Lisa B., she was the first agent we spoke to over the phone before we were transferred to another representative to finalize everything. Lisa provided a quote that was well within our budget (even cheaper than we were expecting) and had every coverage we were looking for + more. She answered our numerous questions in detail through email in less than 24 hours! Amazing service from the Duliban team!
Devon L
1 year ago
Called in to Duliban about switching over insurance for my Model 3 and in under an hour, Holly had my quote, a great competitive price and even went over additional ways to save some cash through the EV society. Really great experience all the way from contact to signing. Would highly recommend.
Holly was great to work with, quick and easy!
taman caur
1 year ago
I experienced Holly from this insurance she’s wonderful helping me with each and everything…
Kevin Taylor
1 year ago
Always a great experience with Duliban Insurance! Tia Balint was fantastic in helping me with a last minute change and saved me a few bucks too! Highly recommend!
Guy Sheppard
1 year ago
Once we got organized, everything was smooth.
Todd and Holly were great! They were very quick to get me a quote and they facilitated the paperwork to make the process smooth!
Tom Morrison
1 year ago
The key to fantastic representation by your home and auto insurance broker is quality service. We have dealt with Todd Minor for about 20 years now, both with a previous firm and now with Duliban. Todd has always been tremendous...providing us with what we need and then following up with regular reviews and exceptional service. Being available for a quick call or email when you need something...a change...a claim... is so very important. That level of service and knowledge has confidently allowed us to refer multiple clients to him and his firm over the years trusting that they will not be disappointed.
Chris Carter
1 year ago
I called Holly Moore at Duliban Insurance for a quote. She was really help let me know all the extras I was missing but never push anything on me which was wonderful. The pricing I got was very impressive so I'm now with Duliban Insurance.
Quick and thorough communication with Holly Moore. She is so lovely, patient, and helpful. I had so many questions and she had all the answers.
Todd _
1 year ago
I have had the great pleasure of dealing with the extremely helpful and caring staff and agents with Duliban Insurance. In particular, Todd Minor has always gone above and beyond the call of duty when it comes to his caring patience and time he puts into helping and working with clients. I couldn't see any other insurance brokerage I'd want to have my policy with than Duliban.
Lauren Lucyk
1 year ago
My car insurance broker Todd Minor is very thorough and explains things very well. Thanks for all your help Todd!
Jason Pigeon
1 year ago
I had the pleasure of working with Todd Minor today to add a new vehicle to our policy. Todd is very knowledgeable and has always been there to answer any questions and provides recommendations to ensure we are getting the most competitive prices for the coverage we need with our growing family. Always a pleasure to deal with Todd.
Alain Mantha
1 year ago
Had a great experience with Warren, he was very helpful and knowledgeable.
Karen Medvic
1 year ago
I called for a quote for a vehicle for our daughter. Todd took the time to explain our options and worked out various prices so we could make our decision. Thanks as always Todd for your expert advice!
I’ve dealt with Todd for many years at Mason, and now at Duliban. As always his customer service goes above and beyond. I highly recommend him if you’re looking for all of your insurance needs! Thanks so much! -Mackenzie
Riley Sauve
1 year ago
Holly was awesome, she was quick and efficient in getting us the best quote possible! Definitely will recommend to anyone who asks where I got my insurance
Ann Chisholm
1 year ago
As my insurance (auto and car) needed renewal, I wanted to compare rates and products. On the recommendation of a trusted relative, I contacted Duliban Insurance brokers and am delighted with the result. I dealt with Hilary Phelps who attentavly listened to my needs and found me a product which not only saves me money but meets my expectations. Hilary was a true professional - knowledgeable, respectful, honest and kind. I would highly recommend Duliban Insurance Brokers.
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