Car Insurance in Waterloo

Hilary was very responsive and helpful. Highly recommend

Fast, friendly and efficient service from June at Duliban Insurance.

We chose Duliban Insurance Brokers in Welland (after having seen their high ratings on-line) to enquire about car insurance for a family member. From the initial walk-in contact we had with their receptionist, to the follow-up, we have been impressed! We received a response from their Senior Personal Lines Producer, Amy Brown, that same day and she was able to secure excellent rates immediately. She has worked for us in a very timely, efficient manner for which we are very thankful. We would highly recommend this company and, specifically, Amy!

Thank you Lisa from Duliban Insurance for your prompt and excellent service!

Honestly the best experience everAfter so many phone calls with other companies, Amy was a breath of fresh air and made the whole process simple.

Amy from Duliban insurance was able to answer all of my questions during a relatively confusing insurance switch, and the rate I ended up with is pretty competitive. I am happy with Duliban so far!

I’ve been looking for the cheapest rate for a few weeks and Hilary from Duliban got me the best rate. She’s great to deal with and would really recommend her for your insurance needs. I’m really impressed with her service.

Alex was very professional and informative, making my transition to another insurance company for my vehicle smooth and seamless. Highly recommend working with Alex!!

Joseph —- Outstanding young manService 10 out of 10Magically yoursCalvin & Ruth

I went through Dulliban for classic car insurance. Mallory was amazing and took care of everything. Set up the insurance for me from start to finish and answered all my questions! Very happy with Dulliban and Mallory!

Just a pleasure to deal with this company.Thanks Jhonny!

Amber is incredibly knowledgeable, courteous, organized and just goes that extra distance for her customers. My experience with her was outstanding!

My insurance experience has not always been the greatest. Mostly for faults of my own of which I have definitely paid the price for. This year, my tickets were to fall off my policy which I was looking forward to saving some money each month. I was in touch with Rafael Aparicio quite a few months ago to see when this would occur. He told my July, which brings us to this month. I reached out to Rafael and he was ready with all the information I needed about my renewed policy and new charges. The downfall was that the price decrease wasn't anywhere near what I expected which I was super disappointed with. I asked Rafael to look into it and he did. I was nervous at first because i wasn't receiving a fast reply from him like I have before...meanwhile he was just busy working hard to find me an EXCELLENT new option. When I tell you ... Rafael genuinely changed my life with what he was able to do. Without his hard work on my policy, I would not be able to save as much as I am projected to. In this day and age, that is a huge help and I still can't believe it. I am just over the moon about it. Rafael has been quick to respond, extremely patient with my questions and an absolutely pleasure to deal with. 10/10 customer service. Thank you so much, Rafael and Duliban!

Very polite and great to talk too.

Very prompt and knowledgeable they were with me every step of the way and to make me feel comfortable. Customer service top notch outstanding. I highly recommend.

Very good service definitely recommend

Amy Brown was so professional yet personal and made the process easy. Thank you.

I recently worked with Breanne N. from the Grimsby office, and I couldn’t be more pleased with the service I received. Adding vehicles and insuring younger drivers can be quite challenging and expensive, but Breanne as well as Rafael were absolutely fabulous throughout the entire process. Her professionalism and helpfulness made all the difference during this complex situation. I highly recommend Breanne at Duliban Insurance Company in the Grimsby office to anyone looking for an exceptional insurance broker!” Andrea D 😊

Very helpful in getting me the best possible deal

Amber was very helpful and knowledgeable and worked through my issue quickly.

June was very helpful with finding rates and setting up my new policy.

Emily was so sweet and helpful! I had quite a big issue and she fixed it right away. Thanks again!!

Lisa is fantastic! Great CSR. Super satisfied with what I needed up with!

I had such a great experience working with Alex Shortridge at Duliban Insurance! She truly went above and beyond—taking the time to carefully explain everything, answer all of my questions, and make sure I fully understood my options. She found me the best deal for my situation, and I genuinely felt like she had my best interests at heart the entire time.I’ve dealt with many brokers in the past, but Alex stands out by far. She’s knowledgeable, incredibly friendly, and made the entire process feel easy and stress-free. If you're looking for someone who’s honest, efficient, and truly cares—Alex is the one to call. Highly recommend!

My partner and I contacted multiple brokers and insurance companies, and Alex Shortridge from Duliban Insurance Brokers helped us get set up within the day with the best rate possible. She was more than helpful, kind, informative, and very communicative.

Amy brown was amazing at helping me get the best quote

With 2 young drivers in the family, our auto insurance premium was very high. Amy Brown was able to help make the premium more reasonable.

Amazing to deal with. Thanks for everything

Lisa is fantastic!I reach out for multiple quotes and she was able to help me with all my needs and questions; she helped me shop around for a cheaper rate and find auto plans that were right for my needs. She was easy to get ahold of over email and phone, very professional and kind. I HIGHLY Recommend her. Thank you Lisa !

Hilary helped me arrange for my insurance after moving from out of province. She explained anything I was uncertain on, and made the process so easy!

After doing some shopping around for new insurance rates after facing rising rates elsewhere I got in contact with Hilary and I could have not been more pleased. She found me some great rates and was a pleasure to work with. Hilary was always available to answer any questions I had, made my transition to Duliban seamless, and was always professional. Highly recommend!

I couldn't be more impressed by the professionalism and efficiency of Wayne Drake. I am taking ownership of my new vehicle later today, but I am already so happy that I decided to join Duliban for my auto insurance. The quotes I was given for my new purchase were shockingly high for someone of my age with a clean driving record. Wayne really came through and floored me with his low quote. I didn't think I could ever get such a great price. I appreciate it so much. I'm already feeling such a difference in the customer service I've received from Duliban versus my previous insurer. I will be referring you to everyone I know who is looking for insurance. THANK YOU!!!

Hilary was helpful and friendly, took time to explain anything we needed clarified. Left feeling good about our choices for house and car insurance.

Hilary from Dublin Insurance has been a joy to work with. Fast, responsive, efficient, and most important of all - got us what we needed below our budget. It has been a pleasure and I look forward to working with her again in the future.

Amy Brown is our representative and has helped us with all of our insurance. She gets everything done quick and painlessly! Thank you Amy!

When our family needed to change our home and auto insurance provider due to excessive and unjustified premium increases, a friend suggested we reach out to get insurance provider, Duliban insurance Brokers. We have been very happy with the fair rates that Lisa Brant was able to secure for us, as well as the straightforward and smooth transition process. Lisa was very responsive and knowledgeable throughout our interactions with her, and she made us feel comfortable and valued.

Warren was friendly and knowledgeable. There was no waiting on hold, and when he was not available, he returned our calls in a timely manner. He was able to provide the identical coverage for our home and 2 vehicles that is saving us just over a hundred a month. We will not hesitate to refer him to our family and friends.

I referred my daughter to Duliban when she was looking to buy her first new car since I have been with them for probably 15 years now. Hilary Phelps was awesome guiding our daughter through the process.We have no issue recommending Duliban Insurance Brokers to anyone requiring insurance coverage.

I am thoroughly pleased with the attention and service that Amy provided me. I highly recommend her.

Recently changed our home insurance over to Duliban, we now have our tractor, recreational vehicles and farm truck insured with them. Steve was great to deal with and got us the coverage that met all our needs at a great price! Thanks Steve! Would highly recommend!

Duliban has been so amazing over the past while I have been with them. Hilary in particular has been the most helpful along side her team, another person I can remember the name of is Alex, he has also been helpful of the past while. Thank you to the team at duliban.

Great experience fast service and knowledgeable.

Alex was very professional and provided great customer service!

Amy was very patient and informative with any information I asked it was a very comfortable interaction and I am happy I called this company

Amy was a god send she was quick listened to everything i had to say and everything very easy to understand, 10/10 would recommend absolutely lovely

Lisa súper cordial me ayudó y asesoró con el seguro para mi carro me dio la mejor opción y mejores precios, agradecida ☀️🌈✅😃♾️ los recomiendo con total seguridad

Thank you to agent, Steve Auld for providing excellent customer service for our new driver. You made the process seamless for the whole family!

I had a great experience working with Steve from Duliban Insurance! He made the entire process of setting up my policy smooth, quick, and stress-free. He was super helpful, knowledgeable, and took the time to explain everything clearly. I really appreciated the personal touch and attention to detail. Highly recommend working with Steve if you’re looking for solid insurance support and great service!

Alex at Duliban Insurance Brokers was tremdous help placing my car insurance after a glitch to my surprise with my long time insurance company. knowledgeable, friendly, and I would recommend asking for Alex when calling for insurance.

I brought a very unusual type of insurance policy that I needed to Alex Shortridge . Other insurance companies just said no can not do. ALEX went out of her way to get what I needed.

Hilary was amazing! Her excellent customer service & promptness to respond was extremely helpful! She made a stressful change easy and bearable!

Hilary at Duliban Insurance was fantastic. She made my transition to new auto insurance seamless. 10/10 would recommend.

I sent an email to whom I thought was the agent handling my account this morning. I received a call back message saying the agent was no longer with the company, please remove her name, and call back to the office. When I did, the call bounced around until I received an automatic message requesting I leave my number and I would receive a call back after agents had finished with other clients. I waited by the phone and did receive a call, but they hung up. Now it is a few hours later, and still no return call or an email. At first I gave a one star rating for the poor customer service. The company may be located in a small town, but the service is big town business. The next day I was very surprised to receive a call apologizing for the mix up and my issue was resolved quickly. I changed my rating to four stars; "the squeaky wheel gets the grease."

Very fast & easy, June was incredibly helpful!

Hilary worked with me to secure a great auto insurance rate for my unique scenario. Kind, honest, and straight-forward.... you can't go wrong!

Duliban Insurance was able to get me a great price on home and auto insurance that was much cheaper than my existing insurance. After getting an online quote with Duliban, Hilary contacted me promptly, and was very helpful in getting the policy set up for me. Thanks!

Amber Berry was a huge help to all my needs.Thank you.

I needed some auto insurance for a vehicle I was purchasing that day. I called in the morning and Lisa was able to put in a policy by noon at a competitive price! Very fast, effortless and professionally handled. Definitely recommend working with Lisa!

Hilary is knowledgeable and very helpful. Super easy to contact brokerage and receive information.

I had the pleasure of working with June Sabo, and I can't recommend her highly enough. After speaking with six other brokers, June was the only one who truly took the time to understand my needs and went above and beyond to find me the best possible yearly auto insurance quote. Not only was her rate better than all the others, but her service was also exceptional—friendly, professional, and incredibly responsive throughout the entire process. If you're looking for a knowledgeable and dedicated insurance agent who will genuinely work in your best interest, June is the one to call.Orlando Garcia

Steve Auld was the most helpful and knowledgeable person I have dealt with. He assisted on his days off to complete my request and was polite the whole way. Kept me well informed and answered every question. 10/10

Amy Brown. Was a great help. Answered all my questions at the time. Made me feel welcome to the insurance company. Thanks Amy.

I was searching for a reasonable auto insurance policy before my existing one expires and I landed on Duliban Insurance Brokers via google. Hilary Phelps reached out to me and completed my request very quickly. The entire process was flawless. She’s amazing at her job.Thanks, Hilary!

Dealing with Duliban is really great.Lisa is really great to handle any type of insurance you need.They have coverage for everything you need and look for the best prices.Lisa also looks for all options and help with the best decision.I give Duliban a 10 out of 10 rating

Fantastic experience! As I was buying my new car, I spend 3 frustrating days looking for a good broker that would cover my car and motorcycle, until I spoke with June at Duliban. She professionally helped me get the coverage I wanted and explained everything to me. My new car, motorcycle and I were fully insured in no time! Way to go June and the rest of the team at Duliban in Fonthill!

I had the absolute pleasure of working with Hilary Phelps, and I can’t recommend her enough! I was in urgent need of both car and home insurance, and Hilary handled everything in just one day. Her professionalism, attention to detail, and friendly attitude made the entire process smooth and stress-free.She took the time to explain all my options clearly, helped me get the best coverage within my budget, and ensured everything was set up correctly from start to finish. It’s rare to find someone who is not only knowledgeable but also genuinely cares about their clients.If you’re looking for someone who will go above and beyond to make sure you’re covered and confident in your insurance decisions, Hilary is the one. Thank you again for your outstanding service!

3 years later I'm still really happy dealing with these guys.... Great, helpful staff and fair prices... Being able to leave a positive review for an insurance broker says a lot about these guys, highly recommend !

Great service. Quick and easy . Got a better rate than most and clear understanding of my options

June Sabo was incredibly efficient and quick in getting me insured. She made the whole process smooth and stress-free, even providing a time to when I would receive my pink slip so that I could register my vehicle with proof of insurance. Highly recommend her for anyone looking for fast and professional service.

June S. Helped me switch both my home and auto insurance. She answered all my questions and made me feel good as I'm not to good on my computer. She really knows her stuff and I just want to say thanks a lot June you're truly knowledgeable and very easy to talk to. Plus you saved me a lot of money. Thanks again Glenn

Needed reasonable motorcycle insurance as mine at another company went up to $1865 for the year. Well needless to say that price didn't sit well with me. Had a co-worker who mentioned the company he is with and he sounded pleased with the service he was getting. Got the number and gave them a call giving them all my information. In the next day or two got a call from a company representative at the broker (Dulivan Insurance Brokers) Mr.Warren Drake. Warren was awesome to deal with right from the start. Gave me a good quote and got things done in a timely fashion plus kept in touch through emails.Hope to continue dealing with Warren in the coming years. If anyone reading this needs to speak to a good insurance salesman/ Broker about any type of insurance give Mr.Warren Drake a call....you won't be disappointed. Thanks Warren for your great service.John R.Mercer

Hilary was so helpful and quick to get everything going. Easy to work with her and she was ready to answer any questions I had.

June was an amazing help for finding my car insurance! I would recommend anyone looking for car insurance to come here to get the best rate!

Most responsive, attentive and cost effective insurance broker in the city, whether its for homes, rental properties, or vehicles.They have been growing a lot and it is well deserved, will continue to work with them into the foreseeable future

The best customer service ! Highly professional, reliable, friendly, great person Mr Warren Drake I came across after many years, please keep up the great work!!! He helped all my family thank you and your Dublin Insurance. Best wishes from Jafri Family

Hilary was so amazing and very helpful! She did a great job assisting me with all the information I need as a new business owner. Was extremely fast and much appreciated!

I am super pleased with the personal attention both my wife and I received with our insurance needs

Lisa helped me get insurance for my new car very quickly and efficiently. Very friendly and pleasant to deal with. Thanks Lisa!

Warren was great and helped me get the best rate for my car insurance

Hilary Phelps is absolutely incredible! She made the process of finding the right auto insurance so easy and stress-free. She was patient, knowledgeable, and took the time to explain everything clearly. I never felt rushed or pressured—just genuinely cared for. Hilary found me a great policy that suited my needs and budget, and she went above and beyond to make sure I was comfortable with my decision. If you’re looking for someone who truly has your best interests at heart, Hilary is the one to call. Highly recommend!

I have my insurance here my wife just switched over on my recommendation. We saved a whole pile of money Warren is who my wife is dealing with and he is fabulous responsive professional great personality know his stuff and I have Chantelle she is is fantastic as well. She was quick to respond for any request Great insurance company and Great broker highly recommend.

I would recommend contacting Hilary Phelps if you're looking to insure for the first time or change from your current insurance. Very professional yet still very down to earth. I appreciate that kind of customer service, she knows her business and didn't waste a moment of my time getting my quote together. Highly recommend 👌

Excellent service, June Sabo was very knowledgeable and answered all questions very clearly. She was very kind and considerate to my unique situation. Thanks again June.

Hilary was great. Super efficient and helpful. She had answers to all my questions and was able to work with me on short notice. Really happy with my experience!

Alex was amazing , professional and kind over the course of helping me with my quote for insurance. 5 stars ⭐️

Mallory Crossman was extremely helpful and very patient when I spoke with her on May 29,2025. I was looking for a quote to explore the possibility of combining my cottage insurance which I have had for many years with Mason, now Duliban Insurance with my home and auto insurance. Mallory was quick to listen to and understand my concerns and provided me with the information I needed to make a decision.

Mallory Crossman was an incredible help with my new Insurance Policy. She walked me through the entire process and was so amazing to work with. I also appreciated the fact that she reached out to speak with me to go through the Policy in great detail! Thank you so much Mallory!

Lisa was phenomenal with my experience in switching to Duliban Insurance. Her professionalism and knowledge helped my wife and I save $730 for the year on our car insurance. From the initial quote to finalizing the policy, Lisa was efficient, thorough, and a pleasure to work with. We're thrilled with the savings and the excellent service we received from Duliban Insurance, thanks to Lisa!

I filled out a quote application and within 10 min of submitting it. Amy Brown had emailed me and called. This was 10 minutes before her day was done. She gathered my information and said she would get back to me in the morning. At 9:01 a.m., she called and had everything set and ready for my approval. All in all I received the insurance I needed in about 30 min. I couldn't be happier. What a stress free experience. Thank Amy Brown with Duliban!

Wow, super impressed with this brokerage! Steve searched for quotes and got me a great deal on auto insurance, saving me a significant amount while increasing my coverage. I couldn’t be happier! The phone call was quick and painless, a few simple questions and I’m on my way to great savings! Thanks!!

Warren drake did excellent customer service.

Thank you Amy Brown for helping me set up my insurance!!

Alex Shortridge was the agent that helped me out. She was kind and on point knew exactly what I needed to insure my Polaris slingshot and gave me an amazing quote!! Thank you Alex for taking the time to ensure that it was insured as quickly as possible!! You were great to deal with!

Steve was a huge help to me!! Made me everything so smooth and simple!

Mallory Crossman is great! Would highly recommend Duliban.

Holly Moore is outstanding to deal with. I will be recommendingmy family to move over to Duliban

Warren was very helpful and explained things to me that I didn't understand thank you so much

I did a sibstitution of vehicle through the Dunnville office with Jane.Jane did a fabulous job, doing everything efficiently and correctly.Jane sent the required confirmations to my dealer right away. They were very satisfied with the information.Great job Jane! Many thanks, Perry

Hilary was very friendly and helpful. She saved me $700 on my new car insurance.

I had left my insurance renewal to the last minute and June Sabo from Duliban Insurance saved my butt. Thanks again June.

Hilary was very responsive and got me a great price within a short time period. She was very respectful, and congratulated me on my new vehicle! Very happy with this insurance agent and how I was treated.

I would like to say that my experience with Lisa has been very positive. Everything is good and no problems whatsoever. Thank you Lisa

Same coverage with better prices. Very straightforward and the staff are quite friendly and accommodating. A special thanks to Amy for making this transition a painless process.

Amy Brown was extremely helpful in matching our new car with the best coverage, big thanks for the quick facilitation! Looking forward to our delivery day!

Yvonne was great to deal with. She was able to source and negotiate with an extremely competitive home insurance provider, saving us hundreds of dollars. I couldn't be more pleased. Thanks again Yvonne !

Very pleased with the service at Duliban Insurance Brokers. I dealt with Lisa Brant and I was very pleased. She knows her stuff and makes things happen fast when you need them to. I would definitely recommend to give her a call before you commit somewhere else.

Very pleasurable experience with June Sabo for my home insurances. Would highly recommend June's attention to detail and prompt service. Thanks June!!

I just wanted to take a moment to sincerely thank Hilary Phelps for all your help in securing insurance for my vehicle. Your patience, professionalism, and attention to detail truly made this process smooth and stress-free. I especially appreciate the time you took to walk me through every part of the package and ensure I understood all the details.Thanks to your efforts, I now have coverage that not only fits my needs but is also affordable. I genuinely appreciate your dedication and support—you're truly a pleasure to work with!

The insurance brokers at Duliban insurance are very professional and helpful. I would like to give a shout out to June Sabo for her dedication for finding me the best possible price.

I appreciate the personal service from Todd Minor. A quick phone call resolved my concerns. Thanks Todd.

Thank you, Hilary Phelps, for being so resourceful and patient in helping me navigate my insurance inquiries. Your clarity and support made all the difference—I truly appreciate it!

Hilary Phelps great broker took the time to explain everything she acts quickly and gets the results your looking for very professional to the point im extremely satisfied thank you Hilary

Great experience dealing with them, huge shout out to Hillary Phelps for the execution of excellent customer service

I had a meeting with Holly and it went super smooth, this is my first time buying my own insurance but she explained everything super thoroughly and made sure I understood each option I had. Thank you for your help Holly !!

Great experience working with Amy. I was given much better prices for both home and auto than my current provider. Thanks for your help!

We were first in contact with Lisa B., she was the first agent we spoke to over the phone before we were transferred to another representative to finalize everything. Lisa provided a quote that was well within our budget (even cheaper than we were expecting) and had every coverage we were looking for + more. She answered our numerous questions in detail through email in less than 24 hours! Amazing service from the Duliban team!

I chose Lisa for my business from other brokers because she was the only one that asked for a letter of experience to further reduce my rates. We'll done and thank you!

We have a new car on the way that needed coverage so we went insurance shopping and found Amy from Duliban Insurance. She guided us through the process, we got a great rate on both house & car saving us hundreds of dollars a year. With peace of mind and more funds for the family it was a great experience. Highly recommend.

Great experience with Mallory C! She was professional, helpful, and made the insurance process easy. Highly recommend!

Mallory was absolutely amazing. She was so kind, respectful and incredibly helpful and supportive. I would definitely love to continue working with her and the team again.

Called in to Duliban about switching over insurance for my Model 3 and in under an hour, Holly had my quote, a great competitive price and even went over additional ways to save some cash through the EV society.Really great experience all the way from contact to signing. Would highly recommend.

I've had insurance for more than 20 years. Despite having no fines or claims with Aviva, my insurance premium increased year after year. In the end, I discovered Duliban Insurance. With them, I received the best rate. I highly recommend speaking with Lisa Brant. She was excellent. She makes you feel like family and is incredibly knowledgeable. Fantastic experience

Amy Brown was an amazing asset to assist me through my complicated needs.

Mallory was a great help. Thank you for everything

Holly was great to work with, quick and easy!

We just purchased our first home and were in need of home insurance. We were referred to Hilary Phelps who has been very helpful and informative during the whole process. Hilary was able to get us a quote within days of contacting her, whereas my previous broker hadn’t responded in over 3 weeks. Highly recommend Hilary Phelps for any insurance needs!

Great job, saving us allot of money, very thorough and extremely helpful...

I experienced Holly from this insurance she’s wonderful helping me with each and everything…

After a long time with Belair I was not happy that the older my car got the more my rates went up so I finally decided to shop around and called Duliban and spoke to Lisa Brant, I found her to be very nice and attentative, did not mind in the least repeating things because of my hearing problems, she found me a great rate for my car and also the house, saved me hundreds of dollars so I am more than happy to join Duliban, thank you Lisa, you were great. best wishes, Brian.

Alex Shortridge was excellent. We’ve been wanting to change insurance companies for years but couldn’t handle the stress of it.She took care of everything which made it ever so easy to switch over.

Great customer service and quick response

Always a great experience with Duliban Insurance! Tia Balint was fantastic in helping me with a last minute change and saved me a few bucks too! Highly recommend!

Great experience working with Alex for my insurance coverage needs! Thanks Alex

I had the pleasure of Alex Shortridge for my consultant. Such a wonderful and knowledgeable person. Pleasant and enjoyed our conversation. Helped me out tremendously

Once we got organized, everything was smooth.

Calling an insurance company (especially early in the morning) can have its challenges, but Warren Drake was very easy going and ensured a smooth transition. Thanks again!!

Todd and Holly were great! They were very quick to get me a quote and they facilitated the paperwork to make the process smooth!

Holly was extremely helpful in finding us the perfect plan for our auto. She is a delight to work with!

Very friendly great attitude and professionalism

The key to fantastic representation by your home and auto insurance broker is quality service. We have dealt with Todd Minor for about 20 years now, both with a previous firm and now with Duliban. Todd has always been tremendous...providing us with what we need and then following up with regular reviews and exceptional service. Being available for a quick call or email when you need something...a change...a claim... is so very important. That level of service and knowledge has confidently allowed us to refer multiple clients to him and his firm over the years trusting that they will not be disappointed.

I called Holly Moore at Duliban Insurance for a quote. She was really help let me know all the extras I was missing but never push anything on me which was wonderful. The pricing I got was very impressive so I'm now with Duliban Insurance.

Quick and thorough communication with Holly Moore. She is so lovely, patient, and helpful. I had so many questions and she had all the answers.

I have had the great pleasure of dealing with the extremely helpful and caring staff and agents with Duliban Insurance. In particular, Todd Minor has always gone above and beyond the call of duty when it comes to his caring patience and time he puts into helping and working with clients. I couldn't see any other insurance brokerage I'd want to have my policy with than Duliban.

Lisa, went above and beyond in helping me set up for my house insurance. Thank you.

My car insurance broker Todd Minor is very thorough and explains things very well. Thanks for all your help Todd!

I recently received assistance from Alex S. and Brianna with transferring insurance to a new vehicle. Their level of customer service and support exceeded my expectations. I highly recommend both of them for their professionalism, knowledge, and willingness to go above and beyond to help with any insurance-related needs.

I had the pleasure of working with Todd Minor today to add a new vehicle to our policy. Todd is very knowledgeable and has always been there to answer any questions and provides recommendations to ensure we are getting the most competitive prices for the coverage we need with our growing family. Always a pleasure to deal with Todd.

Great experience finding new auto insurance, my broker was Alex Shortridge and she was amazing! Answered all of my questions and made the process very smooth

Lisa was the best. Extremely helpful & fast.

Hilary was incredibly helpful and made the entire process of finding the perfect insurance for both our car and home smooth and stress-free. She answered all of our questions quickly and clearly, and we felt confident every step of the way. Highly recommend!

Had a great experience with Warren, he was very helpful and knowledgeable.

Mallory was a great help

Alex was amazing and patient. I would recommend her to anyone for insurance.

Very pleasant experience dealing with them as a new customer. Amy Brown was really patient and helped me get setup in record time. Thankyou!

Amy and her team were great to work with, and help me get a good rate on car insurance.

I called for a quote for a vehicle for our daughter. Todd took the time to explain our options and worked out various prices so we could make our decision. Thanks as always Todd for your expert advice!

I’ve dealt with Todd for many years at Mason, and now at Duliban. As always his customer service goes above and beyond. I highly recommend him if you’re looking for all of your insurance needs! Thanks so much!-Mackenzie

Holly was awesome, she was quick and efficient in getting us the best quote possible! Definitely will recommend to anyone who asks where I got my insurance

Brianna was great to deal with.

As my insurance (auto and car) needed renewal, I wanted to compare rates and products. On the recommendation of a trusted relative, I contacted Duliban Insurance brokers and am delighted with the result. I dealt with Hilary Phelps who attentavly listened to my needs and found me a product which not only saves me money but meets my expectations. Hilary was a true professional - knowledgeable, respectful, honest and kind. I would highly recommend Duliban Insurance Brokers.

Very pleasant and helpfull agents. Patient as my call kept dropping and my agent continued calling back to help get everything set up!

Holly has been super helpful with our home and auto switch! Definitely recommend!

Hilary was tremendous help. Prompt and attentive service!

June was amazing and patient ! Thank you !

I wish I could give 6 stars!I had an excellent experience working with Alex Shortridge as my insurance broker! As I am a first-time car owner, I had many questions, but Alex was incredibly knowledgeable, patient, and thorough in explaining everything to me. She made the entire process smooth and stress-free from start to finish. Her professionalism and understanding made me feel confident in my choices, and I truly appreciated her support. Highly recommend her services for anyone looking for a reliable and knowledgeable broker!

I had the pleasure of dealing with Holly Moore who was very prompt in getting me new Home and Auto quotes. Holly followed up with me exactly one month before my renewal with mu other provider and was able to secure me much lower premiums than my current renewal offer. Highly recommend!

Great people to deal with and good options for insurance. I changed my house and vehicle.

Had the pleasure of dealing with Todd at Duliban Insurance. Was nice to have the personal one on one without machines doing the work!! He was very helpful with getting me the best price for my insurance needs! Highly recommend !!

Holly was great to work with knowledgeable helpful and efficient Would and will recommend her and Duliban

Great Service ! Thanks Hilary

Todd Minor has been my agent for home and auto insurance for many, many years, and has always provided excellent, personable service. Would highly recommend.

Holly Moore was most helpful with my recent request. Thanks

I have just purchased new car insurance for a used vehicle "gifted" to me by a family member. After a quick online search and application last night I have had the pleasure today of dealing with representative Alex Shortridge on the phone. This turned out to be a very efficient and speedy process and ultimately produced a very cost effective solution using the new approach of a base fixed policy rate then a variable rate for each 1,000 km actually driven. This is perfect for a second car that will have very limited local usage as a back-up for my primary vehicle for which I am the only driver. Alex was well prepared, knew her stuff and was a fountain of relevant information that made the process very helpful. Top marks to this articulate, polite, patient and ultimately successful guide to obtaining my new policy.

Very good .Thanks.Emil

Great experience working with June. She was very knowledgeable and helpful getting RV insurance.

Great service and competitive deals! I was able to find the auto insurance policy that suited me best. Shoutout to Holly!! An amazing broker who quickly understood my situation and managed to hook me up with a great deal. Many Thanks.

Talked with Mallory for buying my car insurance for my new car a 2017 Tesla Model S 100D and she was helpful in answering my questions and getting me setup. Thanks!

Alex was absolutely incredible to work with! The entire process was extremely pleasant and I felt supported all the way through with all my questions answered. I would definitely recommend Alex to anyone looking to find a new provider or looking to restructure their coverage

I had some questions about my policies. Todd Minor returned my call quickly. He was courteous and professional. He answered all of my questions and made the required changes.

Great service. Amy Offered a great deal for auto insurance

Bryana at Duliban was absolutely wonderful to work with! She was very patient with me, making sure I understood everything and all my options before I chose an insurance plan. I was a little delayed in my response time and she never discouraged me or pushed me to the side. Thanks to her I feel confident in the insurance plan I’ve chosen and can’t thank her enough! 😊

Amy is amazing. Worked with another broker but Amy did her magic and I got an even better quote! Very professional and getting a policy was a breeze! Thanks again Amy

Concerns were addressed and met in a professional and timely manner. June made me feel welcome and important. Happy to be under your umbrella! Thank you!

My broker is Todd Minor and we have had nothing but the best service from him and Duliban insurance brokers. Always there for any questions and always looking for the best coverage and price for us. Completely satisfied

Amazing experience with June! She found us WAY better coverage for our home insurance at a much better rate. Highly recommend!

Staff were very helpful. We had lots of questions and they were patient and informative. Made the experience less stressful and pleasant. Fantastic customer service.

Todd Minor is excellent, has gone above and beyond for me time and time again. Thank you so much for all the many years and more to come, much appreciated

Chantelle McCorriston was very helpful and professional. She understood exactly what changes I was asking to be done on 2 of our policies.

Fast service, clear communication, excellent customer, knowledgeable staff and top rates!! I’m glad I decided to shop around and happy to be a Duliban insurance customer

My brokers was amazing and it didn't take to get my insurance on my vehicle.

Lisa Brant was extremely helpful. She is friendly and kind. She was able to answer all my questions. Thank you for you do!

This company is great to deal with,Holly Moore was really helpful and easy to deal with.I highly recommend her to anyone!!!

Hi Malory, thank you for all your help with my car and house insurance . Your help much appreciated and the price was great!! Thank you Maureen

Warren was Very helpfull, Took the time to find coverge I wanted.

Brianna Lymburner was awesome!! Great quick and very friendly. Looked after my request. Highly recommend these guys.

Amy was such a help! Very friendly, gave me all the info I needed and was patient with my questions and things I didn't understand. Tooootally recommend!

Very good experience working with Duliban Insurance Brokers. My communication began with Amy Brown, Senior producer. She has very efficient, professional approach. Her quote was the best one on the market. The process of finalizing the deal was fast and streamlined. Highly recommended.

They were very helpful in finding me insurance, thank you

Amy has been more than fantastic to deal with! Always very prompt in answering my questions. As a first timer with Duliban, this is great to see!Cheers Amy!

Holly was absolutely amazing to work with. She was so friendly and knowledgeable. Truly appreciate the time she took with me. She was able to greatly reduce my insurance costs while actually getting me better coverage. I would highly recommend Duliban.

I just had the pleasure of doing business with Holly Moore at Duliban and switched insurance carriers. Holly was extremely helpful at finding the best possible options for me and I am now paying less than half of what I was paying to an insurer that I have been with since 2008. She was also very responsive and could be reached immediately to answer any questions. My current carrier on the other hand made me wait on the phone for over an hour to cancel my existing policy. Night and day difference. Highly recommend Duliban for responsiveness and cost-effectiveness.

Holly has been so helpful and attentive - very pleased with her level of service and attention to detail 🙂

Brianna Lymburner provided absolutely wonderful customer service while helping us update our home and auto policy. My mother-in-law recommended her to us, and I couldn’t be more grateful. Brianna explained everything so clearly, making sure we fully understood our policy and addressing concerns that hadn’t been met previously. She’s truly a breath of fresh air—professional, kind, and incredibly helpful. I’m so relieved to be solely dealing with her now at Duliban Insurance. Thank you, Brianna, for making this process so seamless and pleasant! Highly recommend her to anyone in need of exceptional service.

Everything was done quick and easy and Mallory the broker who helped me was fantastic

I contacted Duliban and had the pleasure to get quotes from Lisa Brant. Lisa provided me many different quotes as I was deciding in which vehcile I wanted to buy, she helped me through the process and I'm very thankful to Lisa.

Great customer service and flexibility to speak with me

Bryana and Alex both helped us set up home insurance and were so helpful! Bryana got us started with quotes and answering all my questions as a first-time home buyer. She was quick with following through to help us stick to our quick closing timeline. We really appreciate her help!

Bryana was very helpful, knowledgeable and provided excellent customer service from start to finish