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Small Business Insurance in Ontario

We know that as a small business owner, every dollar counts. Let us do the heavy lifting in finding the right policy to meet your needs and your budget, without compromising on protection.

Small Business Insurance

Invest Less in Insurance, And More in Your Business

Explore the world of small business insurance in Ontario with a team of pros on your side. We are your dedicated partners in securing the protection your business deserves, offering tailored solutions to shield your operations from the unexpected and empowering its growth.

Whether you’re just getting started or looking to enhance your current coverage, we provide expert guidance as your trusted small business insurance broker. Get a fast, reliable small business insurance quote that aligns with your goals and budget. Our mission is to simplify small business insurance so you can focus on building what matters most – your business.

Types of Small Business Insurance

Small business insurance is suitable for a wide range of operations, providing crucial protection tailored to your unique needs. Whether you’re looking for your first small business insurance quote or expanding coverage, our policies are designed to support and safeguard your success.

Here are just a few examples of businesses that can benefit from small business insurance in Ontario:

Retailers

Retailers Insurance

Small shops, boutiques, and stores.

Restaurants

Restaurants Insurance

Cafes, diners, and small eateries.

Professional Services

Professional Services Insurance

Consultants, freelancers, and small law or accounting firms.

Retailers

Retailers

Small shops, boutiques, and stores.

Restaurants

Restaurants

Cafes, diners, and small eateries.

Manufacturers

Professional Services

Consultants, freelancers, and small law or accounting firms.

High risk insurance

Artisans

Crafters, artists, and boutique manufacturers.

Artisans

Artisans Insurance

Crafters, artists, and boutique manufacturers.

Contractor Insurance

Contractors Insurance

Construction, landscaping and tradespeople.

Commercial Property Insurance

Tech Startups Insurance

Small tech companies and software developers.

Motorcycle insurance

Contractors

Construction, landscaping and tradespeople.

Ride sharing & Uber insurance

Tech Startups

Small tech companies and software developers.

Home-Based Businesses

Home-Based Businesses Insurance

Online retailers, freelance writers, consultants and more.

High risk insurance

Home-Based Businesses

Online retailers, freelance writers, consultants and more.

Car insurance in Ontario

Coverages

Did you know there are more than 11 types of insurance coverages to benefit small businesses? The nature of your work dictates what combination of coverage will make for your perfect fit.

General Liability

General Liability

This protects your business in the event of a product failing, or an injury occurring as a result of business activities. A number of small business claims fall beneath this umbrella, and therefore the majority of your coverage should be placed here.

Commercial Property

Commercial Property

Whether you own, lease or rent the property on which your business operates, you should provide insurance against any potential damage caused by natural disasters, water damage, and theft.

Commercial Auto

Commercial Auto

This protects your company vehicles, drivers, and any employees who may drive for your business at any point.

Professional Liability

Professional Liability

This coverage protects you in the event you make a mistake, such as offering bad advice, missing a deadline, or simply doing poor work on the job. This will cover the associated losses if the client chooses to sue you for any of the above criteria. Note: this relates directly to your services.

Cyber Coverage

Cyber Coverage

This coverage exists to protect you in the event of a data breach, and cover associated costs.

Crime Coverage

Crime Coverage

In the event that an employee were to steal data or products, this coverage would help mitigate associated costs with this form of employee theft.

Business Interruption

Business Interruption

Should an unforeseen event interrupt your ability to conduct business, this coverage will protect any financial loss during this timeframe.

Optional Coverages

Consider these valuable enhancements to customize your small business insurance policy for stronger protection and greater peace of mind. Whether you’re reviewing your current plan or exploring a new small business insurance quote, these add-ons can make all the difference:
Business Interruption

Business Interruption

Covers lost income and operating expenses if your business has to close temporarily due to a covered event (e.g., fire, natural disaster). Helps maintain cash flow during downtime.

Commercial Auto

Commercial Auto

Covers vehicles used for business purposes, including delivery vans, company cars, and work trucks. It provides protection against accidents, liability, and property damage.

Professional Liability

Professional Liability

Protects professionals (e.g., consultants, lawyers, accountants) from claims of negligence, errors, omissions, or inadequate professional services.

Cyber Coverage

Cyber Liability

Protects your vehicle from depreciation when deemed a “total loss”

Employment Practices Liability

Employment Practices Liability

Protects your business from claims related to employment issues, such as wrongful termination, discrimination, or harassment. Covers legal defense costs and settlements.

Directors & Officers

Directors & Officers

Shields directors and officers from personal liability in the event of claims related to their decisions and actions on behalf of the company.

Comprehensive Small Business Insurance

Running a small business in Ontario comes with its own set of challenges, from managing day-to-day operations to growing your customer base. However, one essential aspect that many business owners overlook is insurance.

Small business insurance is a crucial safety net that helps protect your company from potential financial losses arising from accidents, lawsuits, or unforeseen events. Without the proper coverage, your business could face significant risks that could jeopardize its long-term success.

What is Small Business Insurance?

Small business insurance is a type of coverage designed to protect businesses from various risks, including property damage, liability, employee-related risks, and more. These risks can come in many forms, from accidents on your premises to lawsuits filed by clients or customers. The right insurance policy provides financial coverage for your business, ensuring that unexpected incidents don’t disrupt your operations or put your company at risk of bankruptcy.
Small business insurance typically includes several types of coverage, such as:
  • General Liability Insurance: Protects your business from claims of bodily injury, property damage, or personal injury caused by your business operations or products.
  • Commercial Property Insurance: Covers physical assets like buildings, equipment, and inventory from risks such as fire, theft, or natural disasters.
  • Professional Liability Insurance (also known as Errors and Omissions insurance): Protects businesses that offer professional services from claims of negligence or mistakes that cause financial harm to clients.
  • Business Interruption Insurance: This helps replace lost income if your business is forced to shut down temporarily due to a covered event, such as a fire or natural disaster.
  • Workers’ Compensation Insurance: Covers medical expenses and lost wages if an employee is injured while on the job.

When Do You Need Small Business Insurance?

Every business in Ontario, no matter its size, should have insurance. But when is small business insurance necessary?
  • When You Have Employees: If you employ staff, you are legally required to have Workers’ Compensation Insurance in Ontario. This coverage ensures that if an employee is injured at work, their medical costs and wage loss are covered, protecting your business from costly lawsuits.
  • When You Own or Lease Property: Whether you operate from an office, storefront, or industrial space, your business property is at risk of damage from events like fires, floods, or theft. Commercial Property Insurance helps protect your investment and ensures your business can recover quickly from such losses.
  • When You Interact with Clients or Customers: If you run a business that serves clients or customers, whether in person or remotely, having General Liability Insurance and Professional Liability Insurance can protect you from claims of bodily injury, property damage, or negligence.
  • When Contracts Require Insurance: Many contracts, whether with landlords, clients, or business partners, will often require proof of insurance before they are finalized. Having adequate small business insurance ensures you can comply with these contractual obligations.

Advantages of Small Business Insurance

Having the right small business insurance in place provides several key advantages for business owners in Ontario.

Financial Protection

Insurance provides a financial safety net for your business. In the event of a lawsuit, accident, or property damage, insurance will cover the costs, including legal fees, settlements, or repairs, saving you from potentially crippling expenses.

Compliance with Laws and Regulations

Certain types of insurance, such as Workers’ Compensation, are legally required for businesses that employ workers. By securing the right coverage, you ensure your business complies with Ontario’s regulations, avoiding fines and penalties.

Improved Business Reputation

Having adequate insurance shows clients, customers, and business partners that you are a responsible and trustworthy company. This can give you a competitive advantage when negotiating contracts or forming new business relationships.

Peace of Mind

Running a small business is stressful enough without having to worry about the risks associated with everyday operations. With the right insurance policy, you can focus on growing your business, knowing that you’re protected from unforeseen events.

Support in Case of Disasters

If your business is forced to shut down due to an insured event (like a fire or flood), Business Interruption Insurance helps cover lost income, enabling you to continue paying bills and wages until operations can resume.

How to Get Small Business Insurance in Ontario?

When you decide to protect your business with small business insurance in Ontario, the process can seem overwhelming. That’s where working with a small business insurance broker can make all the difference.

Brokers can help guide you through the process of choosing the right coverage based on your business’s unique needs and risks.

Here’s what you need to do to get started with Duliban Insurance Brokers:

  • Assess Your Business Needs: Every business is different, so the first step in securing insurance is to assess your specific risks. Do you own property that needs coverage? Do you have employees who might require Workers’ Compensation Insurance? At Duliban Insurance Brokers, we can help you identify your business’s unique risks and tailor a policy that fits your needs.
  • Get a Small Business Insurance Quote: Once we’ve assessed your needs, you can easily obtain a small business insurance quote from us. We offer competitive rates and access to a wide range of insurers, ensuring you get the best possible coverage at an affordable price.
  • Review Your Policy Options: With Duliban Insurance Brokers, you have access to multiple coverage options from top-rated insurance providers. We’ll guide you through your choices, explaining the different types of insurance available and recommending the best solutions for your business. Whether you need comprehensive liability protection or specialized coverage, we’ve got you covered.
  • Customize Your Policy: Every business is unique, which is why it’s important to customize your policy to match your specific needs. Our experienced team will work with you to ensure your policy includes all the essential coverage while helping you avoid unnecessary extras that could increase your premium.
  • Stay Protected and Informed: As your business grows and evolves, so will your insurance needs. Duliban Insurance Brokers is here to provide ongoing support and ensure that your coverage stays up to date. We can also help with policy renewals and adjustments to ensure you’re always protected.

Coverage that goes with you, wherever you go. Whether it’s a weekend road trip or flying across the world, travel insurance is your safety net for all the unexpected twists and turns. At Duliban Insurance, we make securing your travel insurance simple, fast and affordable – so you can focus on making memories.

Why Choose Duliban Insurance Brokers?

At Duliban Insurance Brokers, we are committed to helping small business owners in Ontario find the best insurance solutions. Here are some of the advantages of working with us for your small business insurance needs:
  • Expert Guidance: Our team of experienced brokers specializes in small business insurance. We understand the unique challenges Ontario businesses face and can recommend coverage that aligns with your needs.
  • Competitive Quotes: We work with a wide range of insurance providers to find the most competitive rates, ensuring you get the best value for your insurance dollars.
  • Tailored Service: We take pride in offering service that’s customized to meet your individual needs. We take the time to get to know your business, offering tailored solutions that address your specific risks and coverage requirements.
  • One-Stop-Shop: From assessing risks to securing a small business insurance quote, we handle all aspects of your insurance needs, so you don’t have to worry about navigating the complex insurance landscape alone.
  • Local Expertise: As a local Ontario-based insurance brokerage, we understand the specific laws and regulations that affect small businesses in the province. This guarantees that you remain both compliant and safeguarded at all times.

Contact Us Today

Protecting your business with small business insurance is one of the most important steps you can take to ensure long-term success. Whether you’re just starting out or have an established company, the right coverage can provide peace of mind and financial protection against the unexpected.

At Duliban Insurance Brokers, we make it easy to get the coverage you need. Contact us today to receive a personalized small business insurance quote and take the first step toward securing your business’s future. Working with an experienced small business insurance broker like us ensures that your business is in safe hands, so you can focus on what matters most: growing your company.

Frequently Asked Questions

We have collected the most relevant questions and answers about small business insurance in Ontario for you.
Why is small business insurance important?

Small business insurance is vital for safeguarding your business against financial risks. It helps cover potential losses from accidents, legal claims, property damage, and other unexpected events, ensuring the long-term security of your business.

What factors determine the cost of small business insurance in Ontario?

The cost of your small business insurance depends on various factors such as your industry, the size and location of your business, your chosen coverage limits, the deductible amounts, and your claims history.

What are some ways to lower my small business insurance premiums?

To lower your small business insurance premiums, consider implementing safety protocols, maintaining a clean claims record, bundling multiple insurance policies, and comparing quotes from different small business insurance brokers to find competitive rates.

Can I adjust my small business insurance as my company expands?

Yes, it’s crucial to regularly review and update your small business insurance as your company grows. Expanding your business often means your insurance needs will change, requiring adjustments to ensure you’re fully protected.

Is workers' compensation insurance required if I have only a few employees?

Yes, in Ontario, even businesses with only a few employees are required by law to provide workers’ compensation insurance. This coverage protects both your employees and your business in case of work-related injuries or illnesses.

What steps should I take to obtain a small business insurance quote?

At Duliban Insurance Brokers, getting a small business insurance quote is simple. You can either contact us directly or use our convenient online tools. We take the time to assess your business’s specific needs and provide customized coverage options that fit your requirements.

What are the benefits of working with a small business insurance broker?

When you work with Duliban Insurance Brokers, you benefit from our industry expertise and access to a wide range of insurers. Call us at +1 855-385-4226. The manager will answer all your questions and help you with the small business insurance quote.

How long does it take to get small business insurance in Ontario?

At Duliban Insurance, we strive to make the process of securing small business insurance in Ontario quick and hassle-free. In most cases, we can provide you with a quote and finalize your coverage within just a few business days. With our experience and efficient service, you’ll be protected in no time.

We work with 20+ top insurance companies

Gore Mutual Insurance
Hagerty
Trillium
Heartland Farm Mutual Insurance
Our Insurers
Pal Insurance Brokers
Coachman Insurance Company
April Insurance
Totten Group Insurance

Jevco
SGI Canada
Burns and Wilcox
Forward Insurance Managers
Chubb Canada
Echelon Insurance
Special Risk Insurance Managers
Chutter Underwriting Services
Travelers Canada
Dumfries mutual

Our Reviews

What you say matters to us

We are proud to have a 4.8 Google rating with honest reviews from over 600 client experiences.
Nora Scott
22 minutes ago
I would highly recommend dealing with Duliban Insurance . Amy was very professional and efficient in finding me property insurance! She made it a positive experience .
A B
9 hours ago
Great experience with Duliban Insurance! Lisa was incredibly helpful and managed to save us hundreds of dollars on our home insurance while still getting us great coverage. She was professional, responsive, and made the whole process easy and stress-free. Highly recommend Lisa and the team at Duliban Insurance!
Anna Seifried
1 day ago
Damian was very helpful in getting me a cheaper car insurance rate!
Colleen Meade
1 day ago
Damian is amazing he has helped me out so much as well as all the Duliban team. Damian was able to get me an amazing quote and able to make my payments simple and easy. Took one stress off my back and if I could give him a 10 star rating I would
Tyson Creed
1 day ago
To Mallory Crossman from Duliban insurance for her exceptional service and her great effectiveness.
Kevin McGrath
3 days ago
I’ve been with Duliban for a couple of years. Always friendly, always efficient. Senanya is a fantastic agent and solved my concern quickly and stress-free. Will continue to use them as my insurance brokerage. Highly recommend.
Dustin S
3 days ago
I am very glad I discovered Duliban Insurance Brokers. Damian offered exceptional service, quick responses and better rates than I could find elsewhere. After being on hold for 90 plus minutes to speak to a representstive with my previous insurance company, and constantly increasing rates for no reason, I knew I needed to find an alternative. Thank you to Damian and the Duliban team for delivering the best insurance coverage for my family at a great price!
Reed Taylor
3 days ago
Damian is super friendly and helpful! He worked with me to help get a much better rate on my insurance. I'd highly reccomend Damian to anyone!
Terry Byam
3 days ago
Damian was extremely helpful and pleasant. Would highly recommend.
Michael M
4 days ago
Damian Poznanovic was a great help with finding the best deal possible for my insurance needs.
Wilma Eichler
4 days ago
Sananya did a great job.
It was done very quickly and without any complications. Thanks to Damien!
Rebecca Kim
1 week ago
Craig from Duliban was very friendly and patient, and helped us find the best insurance at the lowest price all the way through. We really appreciate it.
Dr. Paula Jecu
1 week ago
Working with Amy has been a genuinely positive experience from start to finish. She took the time to clearly understand my needs rather than pushing generic policies, and her explanations were straightforward and easy to follow. I appreciated very much how responsive and fast she was—no question felt too small. What really stood out was her ability to find coverage that balanced both value and protection. Even after everything was set up, she continued to check in and remain available for support. If you’re looking for someone knowledgeable, trustworthy, and easy to work with, I would definitely recommend Amy. She makes what can often feel like a complicated process much simpler and more reassuring.
D T
1 week ago
Great service, would recommend, Damian Poznanovic helped me out.
Lucas DeVries
1 week ago
June was very helpful in setting up my insurance at a great price
Thanks Ryan Gosnell at Duliban Insurance for your time and professionalism today. Now I’m all set to pick up my new car!
Thea Haines
1 week ago
Speedy and efficient service from Damian Poznanovic!
Sarah M
1 week ago
Damian was able to find me the best insurance rate for a good price on 2 cars. He was on top of everything with quick responses to my emails and calls. He has everything set up in less than 24hrs making the process smooth and easy. I would recommend him 100% if you are looking for a broker!! Thank you Damian!
Daniel Roach
2 weeks ago
Alex Shortridge was very helpful with my question. Prompt with her reply.
Angelo Alaimo
2 weeks ago
Excellent customer service. Very informative and helpful in the explanation of all details regarding all our needs. So glad that I was referred to Mallory Crossman at Duliban. She has exceeded all my expectations. Mallory's knowledge and professionalism is greatly appreciated!
Tyson G
2 weeks ago
I've spoken to many insurance brokers to find the best option, but not a single one of them came anywhere close to Damian. He not only found me an amazing policy, but had the insight and strategy to get me set up for even more savings in the future. Damian is my insurance broker for life, I recommend him to anyone and everyone.
CODY DEMARELL
2 weeks ago
My broker is Hilary, she is awesome to deal with! She always gets back to me quickly and getting in contact is super easy..my last company was impossible to get ahold of so this is a great change. Very pleased with this company so far 🙂
Yee Wai
2 weeks ago
Ms. June Sabo at Duliban is knowledgeable, helpful , courteous and she promptly responds to questions and emails. She makes getting insurance quotes and completing paperwork a less time consuming and stressful process.
Damian was exceptional
Josh Wood
2 weeks ago
Duliban Insurance was lovely to work with. Transparent and helpful.
Lucio Ferrara
2 weeks ago
Hilary was awesome in helping me find auto insurance! She found me the absolute lowest possible quote even when compared to the same company from other brokers. Any questions I had were swiftly answered. Thank you to Hilary and the team at Duliban Insurance Brokers!
Linda's Office
2 weeks ago
I have been a client of Duliban's for over 40 years. It has always been exceptional customer service. Highly recommended.
Good people, good policy, highly recommend
Jonathan Wiersma
2 weeks ago
It was a random check … I went to add a teenage daughter and my current insurance almost 2x’d !! Amy called me back almost immediately and set up a call… she walked me through EVERYTHING… and gave me a quote nearly 1/2 of the other provider who I had been with claim free for over 20 years!! Thank you!! Great customer service… I am recommending 100%
mack ragman
2 weeks ago
Hilary Phelps is the best!!! Would recommend her to everyone from now on.
Barbara Colbey
2 weeks ago
June Sabo first helped us with a new car insurance policy which saved us a considerable amount of money. This time, June helped us with a house insurance policy. She answered all our questions and was very thorough. June again saved us money on this policy. We are seniors on a fixed income and in this day and age we need to watch our pennies. We appreciate all of her efforts. It was a pleasure working with her. What a good asset to the Duliban company.
Shaun Mahood
3 weeks ago
Amy ,was amazing this morning helping me , she is quick , she is a professional and such a super nice person !!! Thanks again
Mehrnaz Shirazi
3 weeks ago
Duliban Insurance provided us with a great home insurance rate, and I had the pleasure of working with Amy Brown. She was very helpful, responsive, and handled our urgent request in a very short time.
Tahir Gora
3 weeks ago
Fantastic experience while working with Alex. She is extremely helpful
Aline Boisvenue
3 weeks ago
June Sabo was very easy to work with and she got me an excellent rate!
Aalay Padd
3 weeks ago
I had the opportunity to work with Lisa Brant regarding my home insurance. She was highly professional and thorough in explaining the quotes, and I was able to save a significant amount compared to my previous policy. I would definitely recommend reaching out to her if you're looking for excellent service.
Sean Mcgann
3 weeks ago
Great communication returned calls , easy to deal with ...
lise Arsenault
3 weeks ago
I recently worked with Mallory Crossman for my car insurance, and I was very impressed with the service I received. She was both professional and personable, which made the whole experience easy and comfortable. She took the time to explain everything clearly, answered all of my questions patiently, and made sure I understood my options. I never felt rushed, and her friendly manner made what can sometimes be a stressful process feel simple and reassuring. I truly appreciated her knowledge, efficiency, and genuine care in helping me find the right coverage. I would highly recommend her to anyone looking for excellent insurance service.
Jon F
4 weeks ago
I had the pleasure of dealing with June Sabo who was very professional and to the point. An excellent communicator and got me the best available insurance quickly with all the coverage I needed at an excellent price. Couldn’t be happier with the experience. Would recommend her and the company.
d Byng
4 weeks ago
I have been with the same insurance company for over 30 years and my insurance was up for renewal. I started looking around and went to Duliban for a quote as my family has insurance with them. Amy was absolutely amazing. She quoted and had the paperwork all done so efficiently. Any questions were answered immediately. She goes above and beyond. Thank you Amy.
Rob Lavelle
4 weeks ago
Really searched to get me a good rate. Today insurance is so complicated you need someone to navigate thru all the options. I gave truck and tractor insurance with Duliban for over 5 years very happy.
Tom Namestnik
4 weeks ago
Alex Shortridge was responsive and pleasant to work with. Great service, thank you.
Donna Lucas
1 month ago
Very good service and fast thx
Filip Gandzi
1 month ago
June is efficient, knowledgeable, and made the entire process smooth and stress-free. Highly recommend for anyone looking for reliable and professional service!
Paul Valus
1 month ago
Hilary helped me get the best rate for my auto insurance during a stressful time and did an excellent job making sure I had everything I needed when I picked up my new vehicle.
Brenda Valliant
1 month ago
Yvonne Hudson was very accommodating. She is kind & i truly felt at ease dealing with her. She has a friendly personality….so helpful.
Cody
1 month ago
Joseph and Alex were great in the process of getting me insurance for my vehicle. I recommend reaching out to duliban if you have any insurance needs.
Brynna Taylor
1 month ago
Senanya was amazing, she solved all of the issues before we even discussed them in depth, which was such a relief. She answered all of my questions and got back to me incredibly quick. Thank you for your help Senanya, you made my day go so much smoother!!
June did an amazing job, try these guys.
Steven Small
1 month ago
I spoke with Alex shortridge and she really helped me and gave a great broker experience.
Lisa was great with helping us obtain the car insurance that we needed. Lisa was very upfront and transparent every step of the way and ensured our needs were met. Thanks a lot Lisa. I highly recommend.
Hilary was very professional and very helpful. Provided a great assistance and through quotes. It was done fast and efficiently.
Majestic Quest
1 month ago
Hilary helped me secure an insurance, it was quick and easy she go it done and then also helped me change the terms after I changed my mind She always had a quick reply always had everything done before I even asked Most definitely go with Hilary
Thank you Ryan Gosnell for assisting me with my insurance process. He really listened to my needs and was patient helping me find the right coverage for me, simplifying what can be a complicated process and making everything stress-free. Highly recommend!
Linda Papineau
1 month ago
I found the customer service extremely wonderful and their response time was excellent
Rick Lane
2 months ago
I have been a client of Dulliban for a couple of years now since they acquired by previous brokerage company. I have recently purchased a new recreational vehicle and have had the pleasure of working with Mallory Crossman in arranging insurance coverage. She has been excellent! Quick to respond to any of my questions and laid out the highlights of the coverage I have acquired.
Ankur Prem Masih
2 months ago
Worked with Alex Shortridge to get insurance for my Tesla Model Y. she got the best price and best coverage for me. She was easy to communicate via sms and emails. I would highly recommend Duliban Insurance to people looking for car insurance (specially EV owners)
Lucas Vandendool
2 months ago
Alex shortridge was very helpful and quick with response time
Jennifer Ross
2 months ago
Amy is very knowledgeable and responsive. She found the best rates and made switching a seamless experience. I highly recommend.
Thank you for great customer service, Rebecca. I'm greatful after many years of business together, as a senior, the care was excellent. A long time customer, totally satisfied.
Patrick Deshwal
2 months ago
June was fantastic to work with, explained everything with great detail and got a great rate.
Ray Ellis
2 months ago
Amy was very easy to deal with met my requirements easily and in a pleasant and friendly manner.
Barbara Colbey
2 months ago
June Sabo cut our car insurance costs in half with the same and some better benefits.
Yonatan Samiel
2 months ago
Amy Brown is a very talented person, she's the best
Janette Holtzman
2 months ago
June was a pleasure to talk to. She set everything up for me and made sure my insurance was in place on the day I picked up my new car. Easy process and friendly service. Our family has been happy clients of Duliban for many, many years!
Helena Vis
2 months ago
Working with Duliban makes getting insurance so easy, and June has always been so helpful and quick! I would definitely recommend!
Joleigh Spadafora
2 months ago
Amazing people, so thoughtful, passionate, patient and great to talk to. They did great work finding me a great insurance for home and auto.
Christian Combes
2 months ago
Have been been dealing with a broker by name of Alex Shortridge. Very attentive and willing to go the extra mile in order to help me attain the best kind of deal with my insurance. The professionalism and attention to my requirements has been above expectation. I managed to get a quote via Alex @ Duliban which saved me aprox. 50% compared to my original insurance company provider. I can only hope, and expect that dealing with smaller & more personalized insurance offering companies, the service (when needed for claims, or ad-hoc) be equally satisfactory. Look forward to a long and stable relationship with my Broker and/or new Insurance service provider.
I was shopping for the insurance more than a year but I come a cross with the lady name Alex she’s amazing she promised me she definitely get mes better quote regardless my situation and she did it she talk nice smooth and polite I appreciate her I will definitely recommend my friends to her if they need insurance thank you Alex shortridge
Janice Carr
2 months ago
Like everything that Alex has set up for me.
Emil Bistrian
2 months ago
My experience with broker LISA BRANT was very good.She give to me profesional information i needed to find a competitive rates.The services was friendly,fast,eficient with good result.I recommend with pleaser this Duliban company and in special broker LISA BRANT.Thank Lisa.Emil from Kitchner.
Robert Fulton
2 months ago
Hello I have been a Duliban client for years. Recently I was doing business with Alex Shortridge and I must say I was impressed with her attention to detail in providing all the information that was required to add another property to my current profile. Also I might mention her custom service skills were excellent. Thankyou Alex Best Robert
Jess Park
2 months ago
I worked with Amy Brown, and the experience was very positive. She was very responsive, knowledgeable, and easy to work with. Highly recommend!
Chris Mazzuca
2 months ago
I had such a great experience working with Hailey-Jane at Duliban Insurance Brokers. Her communication was honestly the best part of the entire process. She was quick to respond, clear in her explanations, and always kept me in the loop. I never had to chase her down or wonder what was going on. She made everything feel easy and straightforward. You can tell she genuinely cares about doing things properly and making sure her clients feel comfortable and informed. Professional, responsive, and incredibly reliable. I would absolutely recommend Hailey-Jane to anyone looking for top level service.
Hector Benavidez
2 months ago
Mrs. June was very helpful looking the best insurance for me thank you.
Travis Connors
2 months ago
Called in to have a change on policy with the help of Hailey-Jane Hyatt service was outstanding 5 star for sure
Henry Ngo
3 months ago
June was fantastic to work with! She managed to get me a very competitive rate that beat out my previous provider. The transition to my new policy was seamless, and she handled all the paperwork and specific effective dates perfectly. Highly recommend her if you’re looking for great coverage at a better price.
Irene mackenzie
3 months ago
Great service and very knowledgeable. Worked to get me the best price. A pleasure to deal with! Thanks Mallory
C Vdberg
3 months ago
Lisa Brant was a great help and saved me lots!
Wendy Priolo
3 months ago
Ryan answered my email promptly. Very professional. Thank you
Shay BK
3 months ago
As a new homeowner, I had lots of questions and Lisa made everything simple and easy to understand. Lisa was quick to respond and took the time to address all my concerns. Great experience overall! Thank you again
john costa
3 months ago
June saved the day once again. When our previous insurer accidentally canceled our policy and refused to reinstate it, June arranged new coverage for our home almost immediately. Everything was handled quickly and smoothly. Highly recommend June and Duliban Insurance. John & Carol C.
Vince Azarnush
3 months ago
Great brokerage. Ryan Gosnell was very helpful!
James Peacock
3 months ago
Hayley was excellent very friendly and thorough I was really pleased she certainly made my day.
Melissa Harker
3 months ago
June Sabo provided me with so many options when changing our auto and home insurance from TD. In the end, she saved my family close to $5000/year by going through and assisting with the selection of a new provider. June went above and beyond. Very pleased with choosing Duliban and working with June. Thank you.
Jose Guzman
3 months ago
Great experience Mallory Crossman make the process of getting insurance for my car and tenant package easy and very professional. Thanks so much.
Rintin Brooks
3 months ago
I could not be more grateful for June's 5-star service in finding us the best policies and prices within an unreasonably tight timeline. Moreover, June should be an insurance-for-dummies instructor. I learned more in three days from her clear, cogent explanations than I had ever understood in my 36 years of being insured. She shared her expert knowledge of a baffling industry to help me navigate within it not just now, but in the future as well. For example, she is the first to ever explain that if I have an at-fault collision with an insurer who offered first-incident forgiveness, but then I leave that insurer for another (within x number of years), the forgiveness doesn't carry over to the new insurer - and boy howdy, the new insurer does NOT care how minor the collision or how many decades of perfect record preceded that one at-fault. This and other invaluable information she taught me will help steer my insurance decisions forever more. Thank you June!
Corrie Briscoe
3 months ago
Tia is incredible! She’s excellent to deal with. Quick replies, knowledgeable and easy to work with. The company products are always priced competitively. I will continue working with them for a long time to come.
Kristina Farnan
3 months ago
June was absolutely fantastic. She got me a more competitive rate for high risk insurance than any other broker I have spoken to in the last few months, within 30 minutes of her doing my quote. Very friendly, excellent customer service and very knowledgeable. Highly recommend using her!!
Skye Hanna
3 months ago
I was recommended to try Duliban and I'm very glad I did. Amy Brown has been incredible and has made sure that getting my new car policy has been easy to understand and not overwhelming like it may seem in many cases. It is nice to have someone in your corner and feel personally taken care. Amy responds quickly and is very friendly. I highly recommend!
Kansas Fargnoli
3 months ago
Customer service was amazing! Hailey-Jane Hyatt was very kind, easy to work with and fast to get everything done for me. Love it!
Spencer Clarke
3 months ago
I am glad I found Duliban Insurance Brokers on google. I was searching for another insurance provider and this was one of the first that came up on my google search. Mallory Crossman has been nothing short of amazing to deal with. She was able to find me car insurance quickly, and for a great price. She is very professional and has been a pleasure to deal with. I highly recommend anyone looking for car insurance to give her a call! Thanks again!
Kemi Couto
3 months ago
My experience with June Sabo has been literally 5 stars. I needed to find better car and home insurance and she was very knowledgeable and a pleasure to work with. Everything was done quickly and professionally. I definitely recommend her as a broker.
Andrew Tymoszewicz
4 months ago
Fast response and excellent service. Thanks Amy!
Susan Cranston
4 months ago
Yvonne was very personable and professional. She is terrific. KEN
Alejandro Turcot
4 months ago
Thank you Amy Brown great service
Julie Luth
5 months ago
It was my first time getting insurance on my own and I have had nothing but impeccable service from Duliban! Their team is communicative, kind, and genuinely care that you get the best rates. Huge shoutout to Warren D for being such a great broker and for being so patient and helpful!! He’s so wonderful to talk to and made sure I had all the info I needed and got the right coverage with the best rates! Also, shoutout to Ashley C for getting me in touch with Warren! I would 100% recommend Duliban to anyone!
Moksh Sharma
5 months ago
Warren provided me with excellent service, he moving like a MVP
Jennifer McNeill
5 months ago
I’ve been with Duliban Insurance for a while now, and I’ve always had great experiences. Sheri Rodrigue and Warren Drake are both fantastic to work with — professional, friendly, and quick to help with anything I need. They also run a monthly referral contest, and I actually won $1,000 recently for referring someone! Highly recommend them if you’re looking for reliable insurance broker and excellent customer service.
EASYLOVE _
5 months ago
This review is a very long time coming, My original plan was to write this when my first payment came out, I already paid for the first payment before it even happened. Forgetful lol With this in mind, I apologize Alex Shortridge for the wait she was genuinely one of the most patient people I have ever had the pleasure of working with, I had many confusing questions that she answered and reworded her answers to help me better And throughout the process of me trying to find a car, she made the process of getting quotes super simple and easy All around the experience I had with this human being was excellent Frankly, that word doesn’t carry enough power to explain how happy I am with her work As you can tell, I am happy with the service Thank you for making this process less confusing for me Alex!!
Nancy Sinke
5 months ago
Anya was very good to work with! She was always quick to respond and had the HSA set up very quickly.
Eric Guenette
6 months ago
Thanks Todd for your help a few weeks ago in finding another car insurance that was much more affordable. Your quick turnaround was appreciated. Sincerely, Eric
Joshua Cottle
6 months ago
Rafael is the best. Really fast responses and always super helpful, he has been extremely patient with my finding a new truck. If you need help with auto insurance, I would recommend him without a doubt.
Razvan Iftime
6 months ago
Great customer service !
LouAnn Leon
6 months ago
Agent Alex Shortridge was very fast, knowledgeable and efficient. It was a pleasure dealing with her
A B
6 months ago
I had a great experience with the insurance sales team. They were professional, patient, and took the time to explain every detail clearly. Amy Brown made the entire process smooth and stress-free, ensuring I got the best coverage for my needs. It’s rare to find such genuine care and efficiency in customer service — highly recommended!
Nick Fragis
6 months ago
Alex helped me get a great quote over the phone within minutes highly recommend.
Rodah Ncube
6 months ago
Alex is the best. She was a pleasure to deal with. My CAA membership gave her problems to apply to the quotation even after a few attempts talking to the CAA. She took it upon herself to make sure that I got that discount in a fast and timely manner. She is just a pro. Thank you Alex for your efforts. God bless you always.
Chris
6 months ago
Amy from Duliban Insurance was very helpful with setting up my new insurance policy. She made the process seamless while explaining all my options with great detail and clarity.
Tom Chire
7 months ago
Thanks to Alex Shortridge and the team at Duliban Insurance Brokers for their work in putting together our automobile insurance package so quickly on an emergency basis. (A miscommunication between the insurance agency, ourselves and the Broker lead to a very scary situation of almost being uninsured). Thank you Alex and Duliban for coming to our rescue!
Lindsay Glennie
7 months ago
Highly recommend! Lisa was amazing, she made getting both my tenant and vehicle insurance completely seamless. Through a move, a name change, and a stressful time, she handled everything with care and made it all so easy. I can’t sing her praises enough.
Barry Isaacs
8 months ago
Alex (Alexandra) Shortridge is AWESOME…777 ‘Stars’ out of 5…friendly, efficient, caring, helpful, reliable, & on & on. If anyone is looking for an insurance company, you’ll never find anyone BETTER to work with + help U than Alex…no doubt about it, everybody!😀
Demir
8 months ago
Alex Shortridge was amazing, got me the best quote as a high risk driver, was very kind and communicative and went out of her way to reply to my outreach outside usual office hours which was super helpful. Recommend!
Lesley Corvetti
9 months ago
Amber has been fantastic to deal with. Very knowledgeable and professional!!! She was happy to answer my questions and concerns.
Taylor M
9 months ago
I had the pleasure of working with Alex S., who was a huge help! She was quick with replying, courteous, patient, and very knowledgeable with questions related to car insurance. Highly recommend!
John Klein
9 months ago
We chose Duliban Insurance Brokers in Welland (after having seen their high ratings on-line) to enquire about car insurance for a family member. From the initial walk-in contact we had with their receptionist, to the follow-up, we have been impressed! We received a response from their Senior Personal Lines Producer, Amy Brown, that same day and she was able to secure excellent rates immediately. She has worked for us in a very timely, efficient manner for which we are very thankful. We would highly recommend this company and, specifically, Amy!
Wayne Taylor
9 months ago
Just a pleasure to deal with this company. Thanks Jhonny!
Pam Taylor
9 months ago
Amber is incredibly knowledgeable, courteous, organized and just goes that extra distance for her customers. My experience with her was outstanding!
Char Mander
9 months ago
My insurance experience has not always been the greatest. Mostly for faults of my own of which I have definitely paid the price for. This year, my tickets were to fall off my policy which I was looking forward to saving some money each month. I was in touch with Rafael Aparicio quite a few months ago to see when this would occur. He told my July, which brings us to this month. I reached out to Rafael and he was ready with all the information I needed about my renewed policy and new charges. The downfall was that the price decrease wasn't anywhere near what I expected which I was super disappointed with. I asked Rafael to look into it and he did. I was nervous at first because i wasn't receiving a fast reply from him like I have before...meanwhile he was just busy working hard to find me an EXCELLENT new option. When I tell you ... Rafael genuinely changed my life with what he was able to do. Without his hard work on my policy, I would not be able to save as much as I am projected to. In this day and age, that is a huge help and I still can't believe it. I am just over the moon about it. Rafael has been quick to respond, extremely patient with my questions and an absolutely pleasure to deal with. 10/10 customer service. Thank you so much, Rafael and Duliban!
Arglatina
10 months ago
I recently worked with Breanne N. from the Grimsby office, and I couldn’t be more pleased with the service I received. Adding vehicles and insuring younger drivers can be quite challenging and expensive, but Breanne as well as Rafael were absolutely fabulous throughout the entire process. Her professionalism and helpfulness made all the difference during this complex situation. I highly recommend Breanne at Duliban Insurance Company in the Grimsby office to anyone looking for an exceptional insurance broker!” Andrea D 😊
Michael Elliott
10 months ago
Very helpful in getting me the best possible deal
Lenny Evans
10 months ago
Amber was very helpful and knowledgeable and worked through my issue quickly.
Niki
10 months ago
Emily was so sweet and helpful! I had quite a big issue and she fixed it right away. Thanks again!!
Lisa is fantastic! Great CSR. Super satisfied with what I needed up with!
Chantal Cote
10 months ago
I had such a great experience working with Alex Shortridge at Duliban Insurance! She truly went above and beyond—taking the time to carefully explain everything, answer all of my questions, and make sure I fully understood my options. She found me the best deal for my situation, and I genuinely felt like she had my best interests at heart the entire time. I’ve dealt with many brokers in the past, but Alex stands out by far. She’s knowledgeable, incredibly friendly, and made the entire process feel easy and stress-free. If you're looking for someone who’s honest, efficient, and truly cares—Alex is the one to call. Highly recommend!
Katie Waito
10 months ago
My partner and I contacted multiple brokers and insurance companies, and Alex Shortridge from Duliban Insurance Brokers helped us get set up within the day with the best rate possible. She was more than helpful, kind, informative, and very communicative.
Christine Lafferty
10 months ago
Alex was very professional and provided great customer service!
lisa carey
10 months ago
Thank you to agent, Steve Auld for providing excellent customer service for our new driver. You made the process seamless for the whole family!
Warren Rowe
10 months ago
Alex at Duliban Insurance Brokers was tremdous help placing my car insurance after a glitch to my surprise with my long time insurance company. knowledgeable, friendly, and I would recommend asking for Alex when calling for insurance.
helen HOSKIN
10 months ago
I brought a very unusual type of insurance policy that I needed to Alex Shortridge . Other insurance companies just said no can not do. ALEX went out of her way to get what I needed.
Maria Orlando
11 months ago
I sent an email to whom I thought was the agent handling my account this morning. I received a call back message saying the agent was no longer with the company, please remove her name, and call back to the office. When I did, the call bounced around until I received an automatic message requesting I leave my number and I would receive a call back after agents had finished with other clients. I waited by the phone and did receive a call, but they hung up. Now it is a few hours later, and still no return call or an email. At first I gave a one star rating for the poor customer service. The company may be located in a small town, but the service is big town business. The next day I was very surprised to receive a call apologizing for the mix up and my issue was resolved quickly. I changed my rating to four stars; "the squeaky wheel gets the grease."
Dave Zasucha
11 months ago
Amber Berry was a huge help to all my needs. Thank you.
Matt Vandenberg
11 months ago
Most responsive, attentive and cost effective insurance broker in the city, whether its for homes, rental properties, or vehicles. They have been growing a lot and it is well deserved, will continue to work with them into the foreseeable future
Lowanna Ethier
11 months ago
Alex was amazing , professional and kind over the course of helping me with my quote for insurance. 5 stars ⭐️
Shawn Bonville
12 months ago
Hilary was very responsive and got me a great price within a short time period. She was very respectful, and congratulated me on my new vehicle! Very happy with this insurance agent and how I was treated.
muwanguzi emish
12 months ago
I just wanted to take a moment to sincerely thank Hilary Phelps for all your help in securing insurance for my vehicle. Your patience, professionalism, and attention to detail truly made this process smooth and stress-free. I especially appreciate the time you took to walk me through every part of the package and ensure I understood all the details. Thanks to your efforts, I now have coverage that not only fits my needs but is also affordable. I genuinely appreciate your dedication and support—you're truly a pleasure to work with!
Guy 1
12 months ago
I appreciate the personal service from Todd Minor. A quick phone call resolved my concerns. Thanks Todd.
Shiham Ghouse
12 months ago
Great experience dealing with them, huge shout out to Hillary Phelps for the execution of excellent customer service
Elijah Songcuya
1 year ago
We were first in contact with Lisa B., she was the first agent we spoke to over the phone before we were transferred to another representative to finalize everything. Lisa provided a quote that was well within our budget (even cheaper than we were expecting) and had every coverage we were looking for + more. She answered our numerous questions in detail through email in less than 24 hours! Amazing service from the Duliban team!
Devon L
1 year ago
Called in to Duliban about switching over insurance for my Model 3 and in under an hour, Holly had my quote, a great competitive price and even went over additional ways to save some cash through the EV society. Really great experience all the way from contact to signing. Would highly recommend.
Holly was great to work with, quick and easy!
taman caur
1 year ago
I experienced Holly from this insurance she’s wonderful helping me with each and everything…
Kevin Taylor
1 year ago
Always a great experience with Duliban Insurance! Tia Balint was fantastic in helping me with a last minute change and saved me a few bucks too! Highly recommend!
Guy Sheppard
1 year ago
Once we got organized, everything was smooth.
Todd and Holly were great! They were very quick to get me a quote and they facilitated the paperwork to make the process smooth!
Tom Morrison
1 year ago
The key to fantastic representation by your home and auto insurance broker is quality service. We have dealt with Todd Minor for about 20 years now, both with a previous firm and now with Duliban. Todd has always been tremendous...providing us with what we need and then following up with regular reviews and exceptional service. Being available for a quick call or email when you need something...a change...a claim... is so very important. That level of service and knowledge has confidently allowed us to refer multiple clients to him and his firm over the years trusting that they will not be disappointed.
Chris Carter
1 year ago
I called Holly Moore at Duliban Insurance for a quote. She was really help let me know all the extras I was missing but never push anything on me which was wonderful. The pricing I got was very impressive so I'm now with Duliban Insurance.
Quick and thorough communication with Holly Moore. She is so lovely, patient, and helpful. I had so many questions and she had all the answers.
Todd _
1 year ago
I have had the great pleasure of dealing with the extremely helpful and caring staff and agents with Duliban Insurance. In particular, Todd Minor has always gone above and beyond the call of duty when it comes to his caring patience and time he puts into helping and working with clients. I couldn't see any other insurance brokerage I'd want to have my policy with than Duliban.
Lauren Lucyk
1 year ago
My car insurance broker Todd Minor is very thorough and explains things very well. Thanks for all your help Todd!
Jason Pigeon
1 year ago
I had the pleasure of working with Todd Minor today to add a new vehicle to our policy. Todd is very knowledgeable and has always been there to answer any questions and provides recommendations to ensure we are getting the most competitive prices for the coverage we need with our growing family. Always a pleasure to deal with Todd.
Alain Mantha
1 year ago
Had a great experience with Warren, he was very helpful and knowledgeable.
Karen Medvic
1 year ago
I called for a quote for a vehicle for our daughter. Todd took the time to explain our options and worked out various prices so we could make our decision. Thanks as always Todd for your expert advice!
I’ve dealt with Todd for many years at Mason, and now at Duliban. As always his customer service goes above and beyond. I highly recommend him if you’re looking for all of your insurance needs! Thanks so much! -Mackenzie
Riley Sauve
1 year ago
Holly was awesome, she was quick and efficient in getting us the best quote possible! Definitely will recommend to anyone who asks where I got my insurance
Ann Chisholm
1 year ago
As my insurance (auto and car) needed renewal, I wanted to compare rates and products. On the recommendation of a trusted relative, I contacted Duliban Insurance brokers and am delighted with the result. I dealt with Hilary Phelps who attentavly listened to my needs and found me a product which not only saves me money but meets my expectations. Hilary was a true professional - knowledgeable, respectful, honest and kind. I would highly recommend Duliban Insurance Brokers.
F H
1 year ago
Hilary was tremendous help. Prompt and attentive service!
George Bajoon
1 year ago
I had the pleasure of dealing with Holly Moore who was very prompt in getting me new Home and Auto quotes. Holly followed up with me exactly one month before my renewal with mu other provider and was able to secure me much lower premiums than my current renewal offer. Highly recommend!
renee plentai
1 year ago
Had the pleasure of dealing with Todd at Duliban Insurance. Was nice to have the personal one on one without machines doing the work!! He was very helpful with getting me the best price for my insurance needs! Highly recommend !!
Mike Fulford
1 year ago
Holly was great to work with knowledgeable helpful and efficient Would and will recommend her and Duliban
Rick Davies
1 year ago
Todd Minor has been my agent for home and auto insurance for many, many years, and has always provided excellent, personable service. Would highly recommend.
Emil Bistrian
1 year ago
Very good .Thanks.Emil
Chris Hansen
1 year ago
Great experience working with June. She was very knowledgeable and helpful getting RV insurance.
Eyad Hashem
1 year ago
Great service and competitive deals! I was able to find the auto insurance policy that suited me best. Shoutout to Holly!! An amazing broker who quickly understood my situation and managed to hook me up with a great deal. Many Thanks.
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