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Commercial Insurance in Brampton

Commercial Insurance in Brampton: Smart Protection for Local Businesses

As one of Ontario’s fastest-growing cities, Brampton is home to thousands of entrepreneurs, tradespeople, and business owners fueling the local economy. However, with growth comes responsibility—and risk. Whether you run a small retail shop, manage a fleet of service vehicles, or operate a professional office, having the right commercial insurance in Brampton is essential to protect your assets, employees, and bottom line.

At Duliban Insurance Brokers, we understand the unique needs of Brampton businesses. We help business owners secure comprehensive, competitively priced coverage from top Canadian insurers – without the pressure or bias that comes with working with a single provider.

Why Commercial Insurance Matters in Brampton

From property damage to liability claims, Brampton business owners face a range of risks every day. Without adequate coverage, a single incident – such as a fire, lawsuit, or equipment theft – could jeopardize your ability to operate. That’s where a trusted commercial insurance company in Brampton becomes your first line of defence.

Here are a few key reasons to prioritize your business insurance:

Protection from unexpected losses
Compliance with lease agreements or client contracts
Peace of mind when hiring staff or expanding operations
Coverage for legal fees, medical costs, or property repair

Whether you’re launching a startup or managing a growing company, tailored coverage is critical. No two businesses are the same – and your insurance shouldn’t be either.

What Does Business Insurance in Brampton Cover?

A quality business insurance policy typically includes a combination of core coverages and optional add-ons based on your specific operations. Some of the most common types of coverage include:

Commercial General Liability (CGL): Protects your business from third-party claims of bodily injury or property damage.
Commercial Property Insurance: Covers physical assets like your building, inventory, and equipment in case of fire, theft, or vandalism.
Business Interruption Insurance: Replaces lost income if you have to close your business due to a covered event temporarily.
Commercial Auto Insurance: Essential for any company using vehicles for work-related purposes, from deliveries to on-site services.
Cyber Liability Insurance: Offers protection against data breaches, ransomware attacks, and other digital threats.
Professional Liability (Errors & Omissions): Important for consultants, advisors, or service professionals at risk of legal claims related to their work.

Working with experienced business insurance brokers in Brampton helps ensure you’re not overpaying – or underinsured – for the protection you truly need.

Brampton’s Unique Business Risks

With its diverse economy and rapid development, Brampton businesses face distinct challenges that make specialized coverage more important than ever. For example:

High population density increases foot traffic and potential liability on commercial premises.
Proximity to major highways and logistics hubs raises the importance of commercial auto insurance.
Construction and real estate growth present risks in trades, contracting, and property management.
Cyber threats are on the rise for small businesses, particularly those managing client data.

This is why generic insurance solutions from one-size-fits-all providers may not cut it. You need advice and coverage from business insurance companies in Brampton that understand local industries, risks, and regulations.

Why Choose Duliban Insurance Brokers?

As one of Ontario’s most trusted independent brokerages, Duliban is proud to serve as a reliable partner to businesses across the province – including Brampton. We are not tied to a single insurer, which means our advice is always centred around what’s best for you.

Here’s why more Brampton businesses choose us:

Access to 25+ leading Canadian insurance providers
Custom policy design based on your business type and risk exposure
Digital-first quoting tools backed by real, experienced brokers
Fast, responsive claims support when it matters most
Local expertise with nearly 50 years of experience in Ontario

Unlike national carriers that treat you like a policy number, we take the time to understand your business and build a plan that works. That’s the Duliban difference – personalized service with powerful insurance options.

Independent Commercial Insurance Brokers in Brampton You Can Trust

Choosing the right commercial insurance brokers in Brampton is just as important as selecting the right policy. With Duliban, you’re working with a team that puts your success first. We advocate for your business, not the insurer. That means transparent advice, flexible options, and one-on-one support at every stage – from your initial quote to renewals and claims.

We also make it easy to manage your insurance, with online access to your policies, certificates, and documentation – saving you time and stress.

Get a Quote from Leading Business Insurance Companies in Brampton

If you’re shopping for business insurance in Brampton, don’t settle for a basic policy from a one-size-fits-all provider. Instead, work with a broker that tailors coverage to your needs and connects you with the most competitive rates on the market.

At Duliban Insurance Brokers, we’re proud to be a top-rated commercial insurance company in Brampton – trusted by local businesses to deliver honest advice and real value.

Request Your Free Quote Today

Protect what you’ve built with confidence. Whether you’re renewing an existing policy or insuring your business for the first time, Duliban is here to help.

Frequently Asked Questions

Can commercial insurance in Brampton be customized for my industry?

Yes. Every business faces unique risks, which is why commercial insurance in Brampton should always be customized. Whether you run a restaurant, manage a construction crew, or own a consulting firm, your coverage can be tailored to include the exact protection you need.

What’s the difference between business insurance brokers in Brampton and agents?

Business insurance brokers in Brampton represent multiple insurers and work on behalf of the client. Agents typically work for a single insurance company and are limited to that provider’s products. Brokers like Duliban offer more flexibility, better pricing options, and client-first service.

Can I bundle policies through business insurance companies in Brampton?

Absolutely. Bundling commercial property, liability, auto, and cyber insurance can often save money and simplify policy management. Reputable business insurance companies in Brampton will help you structure a bundled policy that meets your needs and fits your budget.

How do commercial insurance brokers in Brampton help during a claim?

Trusted commercial insurance brokers in Brampton, like those at Duliban, act as your advocate throughout the claims process. We help you understand your policy, guide you through documentation, and communicate with the insurer to ensure the claim is handled efficiently and fairly.

Can I change business insurance companies in Brampton mid-policy?

Yes, in most cases, you can switch business insurance companies in Brampton before your renewal date. However, cancellation fees or prorated refunds may apply, depending on the insurer. Working with an independent broker helps you transition smoothly and ensures there’s no gap in coverage.

How often should I review my business insurance in Brampton?

You should review your business insurance in Brampton at least once a year, or whenever your business changes – such as expanding locations, hiring staff, offering new services, or purchasing equipment. A quick annual check-up with your broker can help keep your coverage aligned with your needs.

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Duliban Insurance Brokers

4.9

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Tammy-Joe Ferguson

Amy Brown was extremely helpful and friendly. She listened, and gave her expert advice! We appreciated her time.Thank-you Amy!

A B

I had a great experience with the insurance sales team. They were professional, patient, and took the time to explain every detail clearly. Amy Brown made the entire process smooth and stress-free, ensuring I got the best coverage for my needs. It’s rare to find such genuine care and efficiency in customer service — highly recommended!

Nick Fragis

Alex helped me get a great quote over the phone within minutes highly recommend.

Gagandeep Singh

Had a great experience with Duliban. Hilary from their team was exceptional in getting everything done.

Sinna M

I had an excellent experience working with Mallory! She made the entire process smooth and stress-free, taking the time to explain every detail and find the best rate for my needs. Communication was clear, prompt, and professional from start to finish. I highly recommend Mallory to anyone looking for a reliable and knowledgeable insurance broker!!!

S. Els

Amazing customer services, got quotation immediately, very professional especially Liza Brant. thank you

Don Crocock

I had the pleasure of a call with Amy Brown this morning. She was very pleasant and professional, and answered all my questions. She provided followup documents shortly after the call ended. I wouldn't hesitate to highly recommend her to anyone looking for vehicle insurance.

Joshua

Lisa was excellent. From the time I called to having my temporary pink slip it was only 3 days. She handled everything perfectly.

Paula McCormick

Given a challenging situation to gain household insurance coverage on a property with lapsed coverage, Duliban agent, Lisa, helped me to navigate the process. Her experience, knowledge and efficiency made this process straight forward and fully supported. Thank you Lisa!! Your help was greatly appreciated.

marianna condello

Amy was so easy to work with and very responsive, was able to l find us a very great insurance price for my car!

Rodah Ncube

Alex is the best. She was a pleasure to deal with. My CAA membership gave her problems to apply to the quotation even after a few attempts talking to the CAA. She took it upon herself to make sure that I got that discount in a fast and timely manner. She is just a pro. Thank you Alex for your efforts. God bless you always.

MAGNUS MUGNAS

Warren from Duliban Insurance Brokers did a fantastic job helping me get my new policy set up. He went above and beyond to work to my needs and was instrumental in getting my winter car on the road in short order. I can’t recommend Duliban enough, and if you’re lucky enough to speak with Warren you can expect absolute top notch customer service.

Shannon Viger

Warren was really easy to talk to and was very efficient and worked in a timely manner

Chris

Amy from Duliban Insurance was very helpful with setting up my new insurance policy. She made the process seamless while explaining all my options with great detail and clarity.

Aaliyah R

I had a pleasant experience working with these insurance brokers . Hilary was able to find me the best rate for my new EV.

Tony Van Es

I would like to thank Amy Brown for amazing job setting up my insurance for all the cars for my parents

Lindsay Blackmere

Highly recommend speaking with Hilary, she was so personal and REALLY wanted to help. After being on the phone for 5 plus hours with other companies she was the quickest to find the best and lowest offer for my need.Thank Hilary 🙂

Cristine Robinson

June was super helpful ☺️!

RAJAT SHARMA

Bryana Brunette and her team from Duliban have been extremely helpful in finding the right insurance for both Auto and home.

Brenda Murie

Saved me over 900$ a year on just my home owners insurance. Car insurance is the same, but all other quotes I got were higher. Seems I have a vehicle that is high risk for theft. So pleased with my savings. My agent was June and I couldn’t be more pleased with how much she helped me out.

Mark Bay

Mallory did a great job getting a last minute issue resolve. Additionally, she did it on her off hrs

Loki Joakie

Lisa B. is amazing! She's kind and understanding and super patient with newbies to insurance! She helped me out a lot with my whole process and she's super efficient!! Thank you so much Lisa!

Kelly Mckenzie

Amy was so friendly and helpful. She got me a great rate and I have already begun to recommend her to friends and co- workers. If you like saving money , give her a call !

John Dunnett

Jane Hanna has been our very personable & resourceful insurance professional for several years. If there is a question or a situation that we have needed assistance with, Jane has always come through for us in a timely manner. Duliban and we as clients are very fortunate to have such a great resource who we can always count on.

michael vergilio

Thanks to Mallory for all of her patience and hard work helping us to find carriers and policies that provide the coverages that we were looking for at an affordable price!

Jessica Huard

thank you Mallory Crossman for helping me get set up. Was very helpful and professional, never had insurance before and she made it go very smoothly for me

Ian

Great fast reliable service very polite courteous and understanding would deal with her again over and over

Camila Leguízamo

I highly recommend Amy Brown. She helped me through the process of finding a car insurance company and did an excellent job. Amy was professional, patient, and made everything clear and easy to understand. Thanks to her support, the whole experience was smooth and stress-free.

Mike Li

June Sabo helped us to get Auto insurance setup / transferred recently . She is very patient, knowlagable and efficient. We had our auto insu with another big name 10+ years but rates are going up every year for no reason. Thank you June and Duliban to get us transfered with good saving in premium /Mike Li

Viru Agrawal

June is the absolutely best! From initially helping me shop for the best policies through setting them up and helping me with questions afterwards, she's always been super communicative and helpful. Especially as someone who was initially skeptical having never heard of Duliban, I've been blown away by their collective effectiveness and convenient tools like a client portal. Definitely passing the recommendation forward.

Cole Tustin

Very happy with the service provided by Amy Brown. She helped me work out my car insurance quickly and efficiently. Overall very professional and great work.

Susan

I have been dealing with Jane Hannah for at least 20 years, she is just simply awesome and has always taken such good care of my accountJane represents you well and is a greatasset to your team and firm

Lindsay

Hilary was very friendly and quick to help me get my insurance set up at the best rate possible. Thanks again!

michele

I just bought a car and a friend of mind suggested this company.I called and spoke with Hilary Phelps.I am very thankful for all her help, l had a few problems and she worked with me to work everything out. She was always available to speak with, she got back to me right away and she's a very nice person.She found me the best rates for my situation.I am very pleased with all the help and understanding of my situation she gave to me. I will definitely send my friends and family to her office.I will refer her to anyone that is looking for a good company to work with!Thank you so much for all your help Hilary 😊

John Johnston

Amy Brown has experience and a friendly approach to making sure you get the insurance you need.

Sam Deschamps

I was helped by Amy Brown and Hilary Phelps. Both were incredibly speedy and thorough in matching me with an insurance provider, providing me with relevant documentation, and explaining the contents. Highly recommend them both.

Diana Patricia Díaz Tiznado

Lisa provided excellent service from start to finish. She responded promptly to all my questions and concerns, making the entire experience smooth, simple, and fast. She offered several options, guided me through the process, and gave thoughtful advice. I truly appreciated her professionalism and support.

Lisa Thomas-Gerber

After many, many years with RBC insurance, I finally decided to check into other options.My husband recommended Alexandra Shortridge at Duliban Insurance Brokers and she was amazing. She helped me compare different companies and found the one that provided me with the same amount of coverage for significantly less money. I would definitely recommend Duliban Insurance and Alex to anyone who likes to save money and still get five star service. Thanks again, Alex!

Cole Rustin

I had great service and Amy Brown was a very pleasant young lady to deal with I would highly recommend her and her team for any of your insurance needs

Anzor Barsik

Excellent customer service and highly competitive rates.

Leslie DiLuca

Our insurance broker, Lisa Brant, has been a pleasure to deal with since our family switched to Duliban Insurance! Lisa responds to inquiries in a timely manner, is professional, friendly, and knowledgeable. We would definitely recommend Lisa for all of your insurance needs!

Christine Tiffin

My interactions with Amy Brown were 10 out of 10. I always dislike negotiating with insurance companies but she made it simple and easy to complete the transition from our old company (TD Insurance) to Duliban Insurance Brokers. Very happy with the results, both in price and the ease of the change in coverage.

Merissa Ashe

I dealt with Alex and she was an absolute delight to work with, I couldn't find insurance anywhere(with my circumstances) and she was AMAZING, fast and efficient. Got me the coverage I needed and fast. Would definitely recommend Duliban Insurance Brokers!!

Jano “Marco” Esteban

Lisa was incredibly helpful and professional, I was moving into a new address as buying the car and she made it possible with no hustle!

Tom Chire

Thanks to Alex Shortridge and the team at Duliban Insurance Brokers for their work in putting together our automobile insurance package so quickly on an emergency basis. (A miscommunication between the insurance agency, ourselves and the Broker lead to a very scary situation of almost being uninsured). Thank you Alex and Duliban for coming to our rescue!

Lindsay Glennie

Highly recommend! Lisa was amazing, she made getting both my tenant and vehicle insurance completely seamless. Through a move, a name change, and a stressful time, she handled everything with care and made it all so easy. I can’t sing her praises enough.

Eric Guenette

Thank you Lisa Brant for helping my son insure his first vehicle. You were very quick to provide us information and have him insured on his first car. It is much appreciated! Sincerely...Eric

Kyle Weisflock

Hilary was very helpful and answered all my questions very quick. She got me all settup asap so i could get my car on the road thankyou very much duliban insurance.

Youngjun Lee

I received incredible service by Hilary Phelps - she is knowledgable, proactive, and super responsive. The quoted price was noticeably cheaper (almost half) compared to many other online providers. I am ready to recommend Duliban to literally every person I know.

Phil S

Duliban insurance was recommended to me by a friend.I had somproblems with my old insurance. So i called, told them the situation.Lisa that i was talking to was very fast and professional setting me up with a new insurance.Fastest service i ever had 24 hours my car was insured. And to a better price .So far im very happy

Stella Blue

I recently switched to Duliban Insurance for both my auto and property coverage, and I couldn't be happier with the experience! From the very first interaction, the team was incredibly friendly, professional, and efficient. (My agent is June).They made the entire setup process smooth and stress-free. What really stood out was how up-to-date and client-focused their services are. Their app and website are intuitive and convenient, making it easy to manage my policies anytime, anywhere. I also appreciated the referral rewards program—a thoughtful touch that shows they truly value their clients. The follow-up and communication from both staff and management were top-notch. I felt supported every step of the way. All in all, it was a fantastic experience that exceeded my expectations. Thank you to the entire Duliban team—your dedication and care make all the difference! Thank you June and Amber.

Andrew Patrick

Amy was a huge help and saved me about $150 a month on my home and automotive insurance

Adam Kolbasenko

Amy is on the ball. Highly recommend!

Edwin Ragbir

Very knowledgeable and stright forward

Earl Martin

Lisa Brant, as well as Holly Moore, were my brokers at Duliban Insurance. They were both excellent at providing me the most appropriate information to make a decision on what I needed to secure automobile insurance. They got me the best rate car insurance and were transparent in the finer details when getting me to sign up. They were great.

Karen Richards

I had a great experience working with Hilary at Duliban Insurance. She was professional, friendly, and explained everything clearly while setting up my policy. The process was smooth and stress-free, and she made sure I understood all my options. I appreciate her patience and support. Highly recommend Hilary if you’re looking for excellent customer service and guidance with insurance.

Janis Brandon

Lisa Brant was a very knowledgeable and helpful representative. She found me insurance for my home and my vehicles that blew my previous insurance company out of the water. I highly recommend her and Duliban insurance brokers!

Sandra Lacroix

Great friendly service. Amy B was quick to respond to my initial inquiry and has kept me updated. I highly recommend Duliban Insurance 😀

JamesMelissa VanderVelde

Steve at Duliban was very helpful! He was informative, efficient, experienced and able to get us insurance at a very competitive rate. Overall, we appreciated his professionalism and kindness. We will be switching more of our insurance needs to Duliban moving forward.

D C

Mallory did a great job helping me get a great rate on trailer insurance. I've been with Duliban Insurance for over 40 years and have been very satisfied with their services!

Todd Arbour

Hilary is extremely helpful and will get back to you quickly. I am very happy with Duliban and feel good that I have the coverage I need.

Greg Lane

I was looking for a better deal for my insurance and I talked to Lisa and she helped me out. Not only did she find me a new insurance company but she also helped me save so much money per month. I really appreciate her help.

Brendan Wycks

Senanya Jayatilake provided me with excellent, superbly courteous customer service in handling the renewal payment for my auto insurance policy.

Tony Lima

Lisa Brant defines what true customer service looks like!Even though she’s now in a different role, she went out of her way to help me when others hadn’t responded to my time-sensitive quote request.Her dedication, responsiveness, and willingness to step in made all the difference!Truly grateful 😊

Sue Mundt

I had a wonderful dealing with Michael Neglia. He was able to make some changes regarding my renewal and was extremely helpful and polite.

Barry Isaacs

Alex (Alexandra) Shortridge is AWESOME…777 ‘Stars’ out of 5…friendly, efficient, caring, helpful, reliable, & on & on. If anyone is looking for an insurance company, you’ll never find anyone BETTER to work with + help U than Alex…no doubt about it, everybody!😀

teresa heeg

We couldn’t recommend Duliban enough! Hilary helped us immensely in a stressful time of our last company making huge errors in our policies over the last year. We have now changed all of our company policies, and personal policies over to Duliban, and couldn’t be happier. You won’t be disappointed in their exemplary service.

Chantal Locke

Alex was super helpful and went above and beyond to ensure I had the best rate and worked with a company to reinstate my home insurance after a brief cancellation. She was friendly and worked with me even as far as preferred communication!

Charah Faulkner

Lisa from Duliban insurance was so amazing and so helpful. She was on top of all my concerns from moving from my previous insurance company to finding a new one. Thank you again for the great and easy transition.

Sara Toner

I needed home insurance quickly and dealt with Amy Brown at Duliban. She was very prompt and professional, and had me set up with home insurance same day at a great rate. Thanks again! Would definitely recommend.

Darlene Brown

Natalie was very easy to deal with. Extremely easy to talk to, knew exactly what I was asking for, and followed up with a nice email!!

Adam Dorriesfield

Lisa Brant was amazing. She was quick, polite, professional, and helped me save thousands per year. I’m looking forward to moving more insurance products over with Lisa’s help in the coming months when my policies are up for renewal. Thanks again!

farahat katende

Amy is very professional and fast; I recommend her 100%

Andrew Agnoletto

I called for a quick quote for insurance on my ATV. I was put into contact with Alex Shortridge and was very pleased with how quickly they were able to process it. Next day I signed the documents and had a temp slip a few days later via email. Thanks again for help and look forward to working with you again !

Sarah

Amy was super helpful in finding an auto insurance policy at a good rate. The whole process was easy, fast, and just an overall good experience. I would absolutely recommend them in the future because they provided me savings that no other broker/insurance company that I received a quote from could which was super important to me as I’m a new driver and I knew out the gate that my premium would be steep.

Abhijeet Chattopadhyay

Amy brown is the best advisor, I have gotCan’t believed that I got the lowest insurance.Thank you Amy

Demir

Alex Shortridge was amazing, got me the best quote as a high risk driver, was very kind and communicative and went out of her way to reply to my outreach outside usual office hours which was super helpful. Recommend!

Kevin Pridmore

Amy Brown was a great help with setting my auto insurance up. I was very happy with the service and length of time was done in.

Lisa M.

Amy Brown is extremely helpful and knowledgeable! Definitely recommend ⭐️⭐️⭐️⭐️⭐️

Kiran Patil

It was great experience to work with Hilary Phelps. She knows the insurance industry & its dynamics. She completely understand my situation & provide me the solutions. Thanks Hilary !!!

Bill Gooder

Hillary at Duliban was awesome to deal with highly recommended!

Cochid Leicester

I got taken care of by Hilary phelps and Lisa Brant extremely on top of it from finding you the suitable price to giving you some advice and pointers they truly went above and beyond especially with helping understand options

Kevin Pridmore

I would like to say thank you to all the staff at Duliban Insurance that helped me with my new policy. A huge thank you to Amy Brown for all her help with my questions and her patience with me. Thank you.

Cola_ 259

I called and got insurance the same day everything was so easy and they helped me out with the whole process i would highly recommend to anyone looking for insurance

Nick Johnson

Amy Brown and her team were knowledgeable, professional, and efficient. Much easier and assuring than dealing directly with an insurance company.

Catajbr

My experience dealing with Duliban's insurance broker Lisa Brant was hassle free, quick and went very smoothly. I would recommend Lisa to anybody who needs insurance and good advice. I found her to be competent and easy to talk to.

Paul Santin

Amy Brown is my contact and is always quick with responses and information.

J Guidry

Amy Brown at Duliban was an absolute pro! Provided fast and efficient service . Pleasure doing business highly recommended!

Kiran Patil

Excellent customer service. Perfect understanding of customers complex situation. Right solutions under given circumstances.

Kaleb D

This is a great place to go for insurance. Not only do they work directly with you, they also have a lot of partners to help find the best insurance. I only had the availability to walk in without appointment and the team helped me quickly and friendly to start the process. Mallory specifically helped me find auto insurance for me at a better rate than I found anywhere online, and answered all of my questions easily. This overall was the smoothest experience I've had with anything to do with insurance.

Muyiwa Francis

My experience with Hilary on setting up my insurance policy was the best. Her professionalism is top notch.She came highly recommended from my colleague and I wasn't disappointed.Sure referring her to my friends and family.

Lesley Corvetti

Amber has been fantastic to deal with. Very knowledgeable and professional!!! She was happy to answer my questions and concerns.

Makenna Bistany

Super easy to get in contact with and fast responses!! I had an amazing experience with June!

Taylor M

I had the pleasure of working with Alex S., who was a huge help! She was quick with replying, courteous, patient, and very knowledgeable with questions related to car insurance. Highly recommend!

Bert Schertzing

I had a good experience my agent was courteous and explained and answered all my questions

Barb

Amy was an extremely helpful and courteous person to deal with on my getting a new auto insurance policy. Very happy with this experience.

Dickson Ly

I had such difficulty getting a reasonable quote with other insurance brokers until I found Lisa Brant. She quickly found me the best rate saving me substantial amount and explained why I was able to get this rate due to my clean record. I will refer her to all of my friends!

John Klein

We chose Duliban Insurance Brokers in Welland (after having seen their high ratings on-line) to enquire about car insurance for a family member. From the initial walk-in contact we had with their receptionist, to the follow-up, we have been impressed! We received a response from their Senior Personal Lines Producer, Amy Brown, that same day and she was able to secure excellent rates immediately. She has worked for us in a very timely, efficient manner for which we are very thankful. We would highly recommend this company and, specifically, Amy!

Wayne Taylor

Just a pleasure to deal with this company.Thanks Jhonny!

Pam Taylor

Amber is incredibly knowledgeable, courteous, organized and just goes that extra distance for her customers. My experience with her was outstanding!

Ciara Levely

My insurance experience has not always been the greatest. Mostly for faults of my own of which I have definitely paid the price for. This year, my tickets were to fall off my policy which I was looking forward to saving some money each month. I was in touch with Rafael Aparicio quite a few months ago to see when this would occur. He told my July, which brings us to this month. I reached out to Rafael and he was ready with all the information I needed about my renewed policy and new charges. The downfall was that the price decrease wasn't anywhere near what I expected which I was super disappointed with. I asked Rafael to look into it and he did. I was nervous at first because i wasn't receiving a fast reply from him like I have before...meanwhile he was just busy working hard to find me an EXCELLENT new option. When I tell you ... Rafael genuinely changed my life with what he was able to do. Without his hard work on my policy, I would not be able to save as much as I am projected to. In this day and age, that is a huge help and I still can't believe it. I am just over the moon about it. Rafael has been quick to respond, extremely patient with my questions and an absolutely pleasure to deal with. 10/10 customer service. Thank you so much, Rafael and Duliban!

Arglatina

I recently worked with Breanne N. from the Grimsby office, and I couldn’t be more pleased with the service I received. Adding vehicles and insuring younger drivers can be quite challenging and expensive, but Breanne as well as Rafael were absolutely fabulous throughout the entire process. Her professionalism and helpfulness made all the difference during this complex situation. I highly recommend Breanne at Duliban Insurance Company in the Grimsby office to anyone looking for an exceptional insurance broker!” Andrea D 😊

Michael Elliott

Very helpful in getting me the best possible deal

Lenny Evans

Amber was very helpful and knowledgeable and worked through my issue quickly.

Niki

Emily was so sweet and helpful! I had quite a big issue and she fixed it right away. Thanks again!!

Mi Travels

Lisa is fantastic! Great CSR. Super satisfied with what I needed up with!

Chantal Cote

I had such a great experience working with Alex Shortridge at Duliban Insurance! She truly went above and beyond—taking the time to carefully explain everything, answer all of my questions, and make sure I fully understood my options. She found me the best deal for my situation, and I genuinely felt like she had my best interests at heart the entire time.I’ve dealt with many brokers in the past, but Alex stands out by far. She’s knowledgeable, incredibly friendly, and made the entire process feel easy and stress-free. If you're looking for someone who’s honest, efficient, and truly cares—Alex is the one to call. Highly recommend!

Katie Waito

My partner and I contacted multiple brokers and insurance companies, and Alex Shortridge from Duliban Insurance Brokers helped us get set up within the day with the best rate possible. She was more than helpful, kind, informative, and very communicative.

Christine Lafferty

Alex was very professional and provided great customer service!

lisa carey

Thank you to agent, Steve Auld for providing excellent customer service for our new driver. You made the process seamless for the whole family!

Warren Rowe

Alex at Duliban Insurance Brokers was tremdous help placing my car insurance after a glitch to my surprise with my long time insurance company. knowledgeable, friendly, and I would recommend asking for Alex when calling for insurance.

helen HOSKIN

I brought a very unusual type of insurance policy that I needed to Alex Shortridge . Other insurance companies just said no can not do. ALEX went out of her way to get what I needed.

Maria Orlando

I sent an email to whom I thought was the agent handling my account this morning. I received a call back message saying the agent was no longer with the company, please remove her name, and call back to the office. When I did, the call bounced around until I received an automatic message requesting I leave my number and I would receive a call back after agents had finished with other clients. I waited by the phone and did receive a call, but they hung up. Now it is a few hours later, and still no return call or an email. At first I gave a one star rating for the poor customer service. The company may be located in a small town, but the service is big town business. The next day I was very surprised to receive a call apologizing for the mix up and my issue was resolved quickly. I changed my rating to four stars; "the squeaky wheel gets the grease."

Dave Zasucha

Amber Berry was a huge help to all my needs.Thank you.

Matt Vandenberg

Most responsive, attentive and cost effective insurance broker in the city, whether its for homes, rental properties, or vehicles.They have been growing a lot and it is well deserved, will continue to work with them into the foreseeable future

Lowanna Ethier

Alex was amazing , professional and kind over the course of helping me with my quote for insurance. 5 stars ⭐️

Bonnie Doan

Wow, super impressed with this brokerage! Steve searched for quotes and got me a great deal on auto insurance, saving me a significant amount while increasing my coverage. I couldn’t be happier! The phone call was quick and painless, a few simple questions and I’m on my way to great savings! Thanks!!

Amadou Ba (Soninka lèmè)

Warren drake did excellent customer service.

Mairi Faria

Alex Shortridge was the agent that helped me out. She was kind and on point knew exactly what I needed to insure my Polaris slingshot and gave me an amazing quote!! Thank you Alex for taking the time to ensure that it was insured as quickly as possible!! You were great to deal with!

Paula Bishop

Warren was very helpful and explained things to me that I didn't understand thank you so much

Christine Korta

Hilary was very friendly and helpful. She saved me $700 on my new car insurance.

Shawn Bonville

Hilary was very responsive and got me a great price within a short time period. She was very respectful, and congratulated me on my new vehicle! Very happy with this insurance agent and how I was treated.

Bob Force

I would like to say that my experience with Lisa has been very positive. Everything is good and no problems whatsoever. Thank you Lisa

Kieran Price

Same coverage with better prices. Very straightforward and the staff are quite friendly and accommodating. A special thanks to Amy for making this transition a painless process.

muwanguzi emish

I just wanted to take a moment to sincerely thank Hilary Phelps for all your help in securing insurance for my vehicle. Your patience, professionalism, and attention to detail truly made this process smooth and stress-free. I especially appreciate the time you took to walk me through every part of the package and ensure I understood all the details.Thanks to your efforts, I now have coverage that not only fits my needs but is also affordable. I genuinely appreciate your dedication and support—you're truly a pleasure to work with!

Zachary DeHaan

The insurance brokers at Duliban insurance are very professional and helpful. I would like to give a shout out to June Sabo for her dedication for finding me the best possible price.

Guy 1

I appreciate the personal service from Todd Minor. A quick phone call resolved my concerns. Thanks Todd.

Rudeboy Collects

Hilary Phelps great broker took the time to explain everything she acts quickly and gets the results your looking for very professional to the point im extremely satisfied thank you Hilary

Shiham Ghouse

Great experience dealing with them, huge shout out to Hillary Phelps for the execution of excellent customer service

Brynna Taylor

I had a meeting with Holly and it went super smooth, this is my first time buying my own insurance but she explained everything super thoroughly and made sure I understood each option I had. Thank you for your help Holly !!

Jay Bee

Great experience working with Amy. I was given much better prices for both home and auto than my current provider. Thanks for your help!

Elijah Songcuya

We were first in contact with Lisa B., she was the first agent we spoke to over the phone before we were transferred to another representative to finalize everything. Lisa provided a quote that was well within our budget (even cheaper than we were expecting) and had every coverage we were looking for + more. She answered our numerous questions in detail through email in less than 24 hours! Amazing service from the Duliban team!

wind river

I chose Lisa for my business from other brokers because she was the only one that asked for a letter of experience to further reduce my rates. We'll done and thank you!

Louisette Lanteigne

We have a new car on the way that needed coverage so we went insurance shopping and found Amy from Duliban Insurance. She guided us through the process, we got a great rate on both house & car saving us hundreds of dollars a year. With peace of mind and more funds for the family it was a great experience. Highly recommend.

Katelyn H

Great experience with Mallory C! She was professional, helpful, and made the insurance process easy. Highly recommend!

Scott Ogino

Mallory was absolutely amazing. She was so kind, respectful and incredibly helpful and supportive. I would definitely love to continue working with her and the team again.

Devon L

Called in to Duliban about switching over insurance for my Model 3 and in under an hour, Holly had my quote, a great competitive price and even went over additional ways to save some cash through the EV society.Really great experience all the way from contact to signing. Would highly recommend.

Scorpio1 M

I've had insurance for more than 20 years. Despite having no fines or claims with Aviva, my insurance premium increased year after year. In the end, I discovered Duliban Insurance. With them, I received the best rate. I highly recommend speaking with Lisa Brant. She was excellent. She makes you feel like family and is incredibly knowledgeable. Fantastic experience

Pat Dunnill

Amy Brown was an amazing asset to assist me through my complicated needs.

MyLan Mary

Mallory was a great help. Thank you for everything

Rebecca Montgomery

Holly was great to work with, quick and easy!

Bailey Orosz

We just purchased our first home and were in need of home insurance. We were referred to Hilary Phelps who has been very helpful and informative during the whole process. Hilary was able to get us a quote within days of contacting her, whereas my previous broker hadn’t responded in over 3 weeks. Highly recommend Hilary Phelps for any insurance needs!

Erica Bartel

Great job, saving us allot of money, very thorough and extremely helpful...

taman caur

I experienced Holly from this insurance she’s wonderful helping me with each and everything…

Brian Pearson

After a long time with Belair I was not happy that the older my car got the more my rates went up so I finally decided to shop around and called Duliban and spoke to Lisa Brant, I found her to be very nice and attentative, did not mind in the least repeating things because of my hearing problems, she found me a great rate for my car and also the house, saved me hundreds of dollars so I am more than happy to join Duliban, thank you Lisa, you were great. best wishes, Brian.

Sandra Seljan

Alex Shortridge was excellent. We’ve been wanting to change insurance companies for years but couldn’t handle the stress of it.She took care of everything which made it ever so easy to switch over.

Trevor Welch

Great customer service and quick response

Kevin Taylor

Always a great experience with Duliban Insurance! Tia Balint was fantastic in helping me with a last minute change and saved me a few bucks too! Highly recommend!

Nicole Raposeiro

Great experience working with Alex for my insurance coverage needs! Thanks Alex

Leahanne Larche

I had the pleasure of Alex Shortridge for my consultant. Such a wonderful and knowledgeable person. Pleasant and enjoyed our conversation. Helped me out tremendously

Guy Sheppard

Once we got organized, everything was smooth.

Angelina Hrick

Calling an insurance company (especially early in the morning) can have its challenges, but Warren Drake was very easy going and ensured a smooth transition. Thanks again!!

Heitor Chavantes

Todd and Holly were great! They were very quick to get me a quote and they facilitated the paperwork to make the process smooth!

Laura Severinac

Holly was extremely helpful in finding us the perfect plan for our auto. She is a delight to work with!

Rory Donaghy

Very friendly great attitude and professionalism

Tom Morrison

The key to fantastic representation by your home and auto insurance broker is quality service. We have dealt with Todd Minor for about 20 years now, both with a previous firm and now with Duliban. Todd has always been tremendous...providing us with what we need and then following up with regular reviews and exceptional service. Being available for a quick call or email when you need something...a change...a claim... is so very important. That level of service and knowledge has confidently allowed us to refer multiple clients to him and his firm over the years trusting that they will not be disappointed.

Chris Carter

I called Holly Moore at Duliban Insurance for a quote. She was really help let me know all the extras I was missing but never push anything on me which was wonderful. The pricing I got was very impressive so I'm now with Duliban Insurance.

Kathryn Hrycusko

Quick and thorough communication with Holly Moore. She is so lovely, patient, and helpful. I had so many questions and she had all the answers.

Todd _

I have had the great pleasure of dealing with the extremely helpful and caring staff and agents with Duliban Insurance. In particular, Todd Minor has always gone above and beyond the call of duty when it comes to his caring patience and time he puts into helping and working with clients. I couldn't see any other insurance brokerage I'd want to have my policy with than Duliban.

Andrew Middleton

Lisa, went above and beyond in helping me set up for my house insurance. Thank you.

Lauren Lucyk

My car insurance broker Todd Minor is very thorough and explains things very well. Thanks for all your help Todd!

Anthony izzo

I recently received assistance from Alex S. and Brianna with transferring insurance to a new vehicle. Their level of customer service and support exceeded my expectations. I highly recommend both of them for their professionalism, knowledge, and willingness to go above and beyond to help with any insurance-related needs.

Jason Pigeon

I had the pleasure of working with Todd Minor today to add a new vehicle to our policy. Todd is very knowledgeable and has always been there to answer any questions and provides recommendations to ensure we are getting the most competitive prices for the coverage we need with our growing family. Always a pleasure to deal with Todd.

Serge

Great experience finding new auto insurance, my broker was Alex Shortridge and she was amazing! Answered all of my questions and made the process very smooth

AJ Canadian

Lisa was the best. Extremely helpful & fast.

liudmyla stetsko

Hilary was incredibly helpful and made the entire process of finding the perfect insurance for both our car and home smooth and stress-free. She answered all of our questions quickly and clearly, and we felt confident every step of the way. Highly recommend!

Alain Mantha

Had a great experience with Warren, he was very helpful and knowledgeable.

Condo

Mallory was a great help

Flo Sharp

Alex was amazing and patient. I would recommend her to anyone for insurance.

Ravi Dadheech

Very pleasant experience dealing with them as a new customer. Amy Brown was really patient and helped me get setup in record time. Thankyou!

R Mark

Amy and her team were great to work with, and help me get a good rate on car insurance.

Karen Medvic

I called for a quote for a vehicle for our daughter. Todd took the time to explain our options and worked out various prices so we could make our decision. Thanks as always Todd for your expert advice!

Mackenzie Vandenbosch

I’ve dealt with Todd for many years at Mason, and now at Duliban. As always his customer service goes above and beyond. I highly recommend him if you’re looking for all of your insurance needs! Thanks so much!-Mackenzie

Riley Sauve

Holly was awesome, she was quick and efficient in getting us the best quote possible! Definitely will recommend to anyone who asks where I got my insurance

Brian Gallant

Brianna was great to deal with.

Ann Chisholm

As my insurance (auto and car) needed renewal, I wanted to compare rates and products. On the recommendation of a trusted relative, I contacted Duliban Insurance brokers and am delighted with the result. I dealt with Hilary Phelps who attentavly listened to my needs and found me a product which not only saves me money but meets my expectations. Hilary was a true professional - knowledgeable, respectful, honest and kind. I would highly recommend Duliban Insurance Brokers.

Kenny Mills

Very pleasant and helpfull agents. Patient as my call kept dropping and my agent continued calling back to help get everything set up!

F H

Hilary was tremendous help. Prompt and attentive service!

Dave Vella

I wish I could give 6 stars!I had an excellent experience working with Alex Shortridge as my insurance broker! As I am a first-time car owner, I had many questions, but Alex was incredibly knowledgeable, patient, and thorough in explaining everything to me. She made the entire process smooth and stress-free from start to finish. Her professionalism and understanding made me feel confident in my choices, and I truly appreciated her support. Highly recommend her services for anyone looking for a reliable and knowledgeable broker!

George Bajoon

I had the pleasure of dealing with Holly Moore who was very prompt in getting me new Home and Auto quotes. Holly followed up with me exactly one month before my renewal with mu other provider and was able to secure me much lower premiums than my current renewal offer. Highly recommend!

renee plentai

Had the pleasure of dealing with Todd at Duliban Insurance. Was nice to have the personal one on one without machines doing the work!! He was very helpful with getting me the best price for my insurance needs! Highly recommend !!

Mike Fulford

Holly was great to work with knowledgeable helpful and efficient Would and will recommend her and Duliban

Rick Davies

Todd Minor has been my agent for home and auto insurance for many, many years, and has always provided excellent, personable service. Would highly recommend.

stephen campbell

I have just purchased new car insurance for a used vehicle "gifted" to me by a family member. After a quick online search and application last night I have had the pleasure today of dealing with representative Alex Shortridge on the phone. This turned out to be a very efficient and speedy process and ultimately produced a very cost effective solution using the new approach of a base fixed policy rate then a variable rate for each 1,000 km actually driven. This is perfect for a second car that will have very limited local usage as a back-up for my primary vehicle for which I am the only driver. Alex was well prepared, knew her stuff and was a fountain of relevant information that made the process very helpful. Top marks to this articulate, polite, patient and ultimately successful guide to obtaining my new policy.

Emil Bistrian

Very good .Thanks.Emil

Chris Hansen

Great experience working with June. She was very knowledgeable and helpful getting RV insurance.

Eyad Hashem

Great service and competitive deals! I was able to find the auto insurance policy that suited me best. Shoutout to Holly!! An amazing broker who quickly understood my situation and managed to hook me up with a great deal. Many Thanks.

Cheyanne Wilson

Alex was absolutely incredible to work with! The entire process was extremely pleasant and I felt supported all the way through with all my questions answered. I would definitely recommend Alex to anyone looking to find a new provider or looking to restructure their coverage

R R

I had some questions about my policies. Todd Minor returned my call quickly. He was courteous and professional. He answered all of my questions and made the required changes.

Alex

Great service. Amy Offered a great deal for auto insurance

Alisha Kolacz

Bryana at Duliban was absolutely wonderful to work with! She was very patient with me, making sure I understood everything and all my options before I chose an insurance plan. I was a little delayed in my response time and she never discouraged me or pushed me to the side. Thanks to her I feel confident in the insurance plan I’ve chosen and can’t thank her enough! 😊

Scott Hayward

My broker is Todd Minor and we have had nothing but the best service from him and Duliban insurance brokers. Always there for any questions and always looking for the best coverage and price for us. Completely satisfied

Connie Holden

Amazing experience with June! She found us WAY better coverage for our home insurance at a much better rate. Highly recommend!

Dave Upper

Staff were very helpful. We had lots of questions and they were patient and informative. Made the experience less stressful and pleasant. Fantastic customer service.

Lindsay Barton

Todd Minor is excellent, has gone above and beyond for me time and time again. Thank you so much for all the many years and more to come, much appreciated

Joanne Royer

Chantelle McCorriston was very helpful and professional. She understood exactly what changes I was asking to be done on 2 of our policies.

Josephine Dahan

Fast service, clear communication, excellent customer, knowledgeable staff and top rates!! I’m glad I decided to shop around and happy to be a Duliban insurance customer

Cheri-lynn Rodden

My brokers was amazing and it didn't take to get my insurance on my vehicle.

Luciana D'Elia

Lisa Brant was extremely helpful. She is friendly and kind. She was able to answer all my questions. Thank you for you do!

Raymond Sawh

This company is great to deal with,Holly Moore was really helpful and easy to deal with.I highly recommend her to anyone!!!

Maureen McKenna

Hi Malory, thank you for all your help with my car and house insurance . Your help much appreciated and the price was great!! Thank you Maureen

william mckinney

Warren was Very helpfull, Took the time to find coverge I wanted.

James Hutt

Brianna Lymburner was awesome!! Great quick and very friendly. Looked after my request. Highly recommend these guys.

pavalonh

Amy was such a help! Very friendly, gave me all the info I needed and was patient with my questions and things I didn't understand. Tooootally recommend!

Stanislav Gorovoy

Very good experience working with Duliban Insurance Brokers. My communication began with Amy Brown, Senior producer. She has very efficient, professional approach. Her quote was the best one on the market. The process of finalizing the deal was fast and streamlined. Highly recommended.

Matthew Johnston

They were very helpful in finding me insurance, thank you

Kirk Gordon

Amy has been more than fantastic to deal with! Always very prompt in answering my questions. As a first timer with Duliban, this is great to see!Cheers Amy!

Charlene McTavish

Holly was absolutely amazing to work with. She was so friendly and knowledgeable. Truly appreciate the time she took with me. She was able to greatly reduce my insurance costs while actually getting me better coverage. I would highly recommend Duliban.

Marson's

Brianna Lymburner provided absolutely wonderful customer service while helping us update our home and auto policy. My mother-in-law recommended her to us, and I couldn’t be more grateful. Brianna explained everything so clearly, making sure we fully understood our policy and addressing concerns that hadn’t been met previously. She’s truly a breath of fresh air—professional, kind, and incredibly helpful. I’m so relieved to be solely dealing with her now at Duliban Insurance. Thank you, Brianna, for making this process so seamless and pleasant! Highly recommend her to anyone in need of exceptional service.

Damjan Stinson

Everything was done quick and easy and Mallory the broker who helped me was fantastic

STEPHANIE VIVEIROS

I contacted Duliban and had the pleasure to get quotes from Lisa Brant. Lisa provided me many different quotes as I was deciding in which vehcile I wanted to buy, she helped me through the process and I'm very thankful to Lisa.

Michelle Shedden

Great customer service and flexibility to speak with me

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